Iphone 6 case damaged

I recently purchased the leather iphone 6 case from the apple online store (the week the iphone 6 came out). The case cost me $60. However, the case is damaged. It has marks all over the case (maybe from rubbing against other items). I would have expected the expensive case to last longer. Can I get a refund for the case? I am not happy with this product.

This case is made from natural aniline leather. Its appearance will change as you use it.
Foot note to iPhone 6 leather case

Similar Messages

Can magnets in a iphone4 leather case damage the phone?

I bought a Capdase leather case for my iphone4, after i found out that it uses a magnetic flap closure, I kinda worry about that magnet will damange my shiny iphone for things like the speaker,the built-in compass,the Gyroscope and many other delicate IC components.
So my question is does magnet in a iphone case damage the phone or affect the use of the phone like phone signal and etc.?

Thanks alot Malcolm, and base on your information, can I infer that using a case with magnet will not do permanent damage to my iphone4? it will only cause some temporary interference at most?

Would a leather magnetic flip case damage my Iphone?

would a leather magnetic flip case damage my Iphone???

Here's the leather magnetic case I use.
http://www.verizonwireless.com/b2c/store/accessory?action=accessoryDetails&archetypeId=12621&accessoryId=47558&initialPhoneId=5993
I've been using it with my Droid X from July 15th, 2010, (launch day) right up until the time I upgraded to my Razr Maxx HD on October 24th, 2012 with absolutely no ill effects on either phone. The Droid X was carried daily for just shy of 2-1/2 years and my new Maxx HD for almost 3 weeks. I've been using the same holder everyday. I think it's safe to say you should be good if you use a case with a magnetic latch even with an iPhone.
The only thing I had on my "X" was a screen protector but my Maxx HD has been naked since day one.
Go for it!!!!

Free iphone case? ya right

Hello,
I purchased an Iphone 4 back in July. although i have been happy with the product, i have been extremely dissatisfied with the customer service of this product. I signed up for the free bumper/iphone case back in july. The reason i am writing is that i still have not received it. Apple has shipped it out 4-5 times to incorrect addresses. The people on the phone have been incapable of taking down a proper address. Now the phone is all scratched up and damaged because of the lack of a case. The phone is good but the service behind it leaves something to be desired. I had a new phone and now it looks well banged up. Very disappointed. I have quite a few Apple products in my household: 2 Macbook Pros, Mac mini, Apple TV, Time Capsule, and a few Ipods. Now, i may start to rethink my Apple loyalty considering the sub par performance on this issue.

Sean Couvreux wrote:
Hello,
I purchased an Iphone 4 back in July. although i have been happy with the product, i have been extremely dissatisfied with the customer service of this product. I signed up for the free bumper/iphone case back in july. The reason i am writing is that i still have not received it. Apple has shipped it out 4-5 times to incorrect addresses. The people on the phone have been incapable of taking down a proper address. *Now the phone is all scratched up and damaged because of the lack of a case.* The phone is good but the service behind it leaves something to be desired. I had a new phone and now it looks well banged up. Very disappointed. I have quite a few Apple products in my household: 2 Macbook Pros, Mac mini, Apple TV, Time Capsule, and a few Ipods. Now, i may start to rethink my Apple loyalty considering the sub par performance on this issue.
thats your own fault.. I agree you should have gotten your free case but the bumper has hardly any protection at all to the phone if you mistreat it in a bumper its going to get all scratched up as well..
my fiance has her iphone out of the case and has no scratches on it whatsoever

Best iPhone case - what's your favorite

I have heard that many iPhone cases scratch the heck out of the iPhone...
What are your thoughts on some of these cases?
I heard the "Agent Zero" iPhone cases are pretty good... any thoughts?

With out a doubt - The Otterbox Defender Case is the best case going - Many of my friends have iPhones - They have now or have had every case imaginable - I read all the reviews and went with the Otterbox Defender Case - I have a few scratches on the Otterbox screen protector - Not one scratch anywhere on my iPhone - I have dropped my phone in this case - No damage at all - I open it up every now and then just to check if my phone has gotten any scratches from the inside of the case - Not one - It works so well that I have bought a second one to have when the built in screen protector gets to scratched for my taste - But - It repels damage so well that i may never need it - The holster also works really well - If you are thinking of an iPhone think of a case first - I had my Otterbox Defender in hand a few days before my phone arrived - It never had a moment without it on and has been great ever since - Bottom line - Buy the case first - Then get the phone - One more thing - The installation instructions that come with the Otterbox are okay - You can see an installation vidieo on the Otterbox Website that makes it an easy move

Can a magnet flip case damage my phone.

Can a magnet flip case damage my iPhone 4. ?

Just 1 more thing can it drain your battery. Ive just recently been given a case & i just wanted to make sure before i use it. Thankyou.

Back part of iphone 5 damaged

The back part of my Iphone 5 got damaged. The camera and flash work fine . Can anyone tell what can be done?

Apple will service the phone if you are willing to pay the service fee for the replacement:
Apple iPhone out-of-warranty service pricing
Model
Screen damage
Battery service*
Other repairs
iPhone 5s, iPhone 5c, iPhone 5
$269
$79
*available only if battery fails Apple’s diagnostic test
$269
iPhone 4s
$199
$199
iPhone 4, iPhone 3GS, iPhone 3G,
Original iPhone
$149
$149
Plus a $6.95 shipping fee, if required. Fees are in USD and exclude local tax.
Pricing is for service through Apple. The final service fee we charge will be determined during testing and may be less than the service fee listed above. Pricing and terms vary for service through an Apple Authorized Service Provider.
Out-of-warranty pricing varies for Apple accessories such as adapters and Apple iPhone cases. Contact your carrier, Apple, or an Apple Authorized Service Provider for more information.
copied from Apple - Support - Service Answer Center

For iPhone Case Lovers and their concern of Magnet Closers!!

I recently learned that some have had issues with their iPhone when used with a cases that includes magnets for closing. Sorry mwhitted for your woes.
While looking for a nice case for myself I became concerned of this, and decide to contact Sena about their Dockable iPhone case. This case seemed to be exactly what I was looking for, but after reading mWhitted and a few others problems I wasn't sure.
So I sent them a e-mail with the links and question their knowledge about their product.
This was late last night (about 1:39 am). How about 10:09 in the a.m. I get a response! A Long and thoroughly explained response (read Below).
Great customer service! I am going to give this company a try and see how well this works.
I have included my original e-mail to them and their response by Ronda so that you may judge for yourself.
PS. mWhitted, aparently the case you used may not have had the proper magnets and maybe not assembled appropriately for this phone which may have caused the problem. What do you think, maybe this may have been the cause?
Thanks for the info by the way.
Below is my email to them.
-----Original Message-----
From: Stephan Singh
Sent: Wednesday, July 11, 2007 01:39 am PDT (GMT-07:00)
Subject: Pre-Order Dockable iPhone case
I have looked up many cases for my iPhone and I have found your Dockable one to be just the style and function I am looking for. Although recently there has been a buzz going around that the magnetic closing cases such as these have caused many iPhones to malfunction.
I was curious as to if you had any information on this? I also wanted to send you this so that you may look into this to avoid any potential problems with your sales.
Another question, I would like to know if it would be possible to replace the magnets in this case and apply velcro to it instead as an option for your customers?
As far as the info that I had on the magnets, you can read tease threads from apple support forums for reference.
http://discussions.apple.com/thread.jspa?threadID=1018081
http://discussions.apple.com/thread.jspa?threadID=1036960&tstart=0
Please contact me asap on this issue, for I would like to know my options on a purchase through you.
Thank you
Stephan
NOW HERE IS THEIR MESSAGE BACK.
----- Original Message ----
From: Sena Cases <[email protected]>
To: [email protected]
Sent: Wednesday, July 11, 2007 10:09:26 AM
Subject: Case Update: 1086 - Pre-Order Dockable iPhone case
Update for Case #1086 - "Pre-Order Dockable iPhone case"
We use only non Neodymium magnets that do not interfere with the device. We have done extensive testing with many devices to assure that the magnet use will not harm the internal applications or antenna on the devices which we manufacture cases for. Also we have long created cases for use with the IPOD nano, Ipod 3rd,4th and Ipod Video devices using the non Neodymium magnets in our cases without any interferance at all after selling thousands upon thousands of cases. Sena Cases are designed by Engineers with PhD, they are all handcrafted by skilled craftsmen who have been in the leather industry for many years making them expert leather craftsmen, our cases are not just designed by a purse maker or a designer who is thinking of only fashion and style, because of the engineering focus of the design staff they are detail oriented making sure that each and every feature and function of the device has been addressed and is accessible as well as taking wevery precaution to protect the devices and information which belongs to our loyal customers, and new customers as we hope that each person who finds their way to Sena Cases will become loyal to our products for all devices which they own now and in the future. Because our company's entire focus is PDA, Smartphone and Computer cases Sena Management and Design staff have extensively researched magnets available in the industry and magnetic substrates, with a solid plan to avoid any magnet which would harm any device we have created a case for, So the selection of the magnets available and the possible strengths that we can use are focused on a very limited type and size of magnet, sometimes even shape takes some precidence in the design of certain cases, in regards to the iPhone magnets the staff have created a new installation making the magnet undetectable on the open face of the case so that the form and shape are very sleek and suitable to the high style devbice which is in the Sena Case. Some case makers off shore may just throw a case together without considering future ramifications, These case manufacturers may be selling cases at a lower price point not created out of fine materials or more novelty type accessory cases that are often offered at a bargain price that is unbelievably inexpensive, They may be thinking when creating their own design that " this company and that company use magnets we will to..." this may be how cases get created for devices which may harm the device that they were intended to protect. Sena Cases has taken every precaution to design a slim sleek sexy iphone case that will protect your device in a very stylish fashion throughout the years that you own this expensive device.
I will pass your forum links on to our design staff and the research group as well as our company president for review, Customer feedback is highly valued here at Sena Cases. I assure you that serious research has been done to assure that your iPHONE case will fit precisely allow access to all features and functions and to protect your investment in the device and the information which it contains as you as well as your referrals and your future business is our main focus and if we dint sweat all the little details to attempt to create you a perfect case for your device we could not expect your loyalty to our brand.
We do also stand behind all our products with a one year warranty against any manufacturing defects. The best compliment we can receive is for a customer to refer family, friends, colleagues and strangers that they cross paths with to our cases as your refferral of our product is more valuable to us that a full page color ad in a major magazine, if your happy you will refer many people to our products who will refer their friends and so on and so on....
Stephan, I reccomend that you avoid Neodymium magnets in what ever case you elect to purchase and you will be fine, I am hopefull that you will elect to protect your iPhone in our cases, as we make a fine product as does many competitors in the market, I am not familiar with their designs for this device so I cannot speak openly about any of them, but the iPHONE cases in our office on display as well as future designer cases to be released before the fall are all incredible. Sena Will have some leathers and designs nwever seen before by similar type device owners ever in the past, as our company has searched out new Leather vendors as well as creating our traditional line of stylish Sena cases will be releasing a designer series of cases for iPHONE because the device is phenomonal the design staff and management felt that the cases could also help carry off the devices style in a ddifferent intrepretation.
You will love any of the Sena Cases designs which are available now or in the future., We have had customers stop by and try on the prototype cases which we have photographed and were in love with the look and fit. The sensor on the face of the case has been revised the original case designed before the device was available to accommodate the proximity/light sensors! The sensor lies above the ear piece at the top of the screen. so there will be two circular oval type openings above the screen. These cases are really off the hook, crazy cool and distinctively beautiful, I am hopeful you will enjoy owning one to protect your device.
Regards,
Rhonda
PC Windows XP

OK. Here it is...
http://en.wikipedia.org/wiki/Neodymium_magnet
"Neodymium magnets are very strong in comparison to their mass..."
A.K.A. "rare-earth magnetS".
"While most solid state electronic devices are not effected by magnetic fields, some medical devices are not manufactured to mitigate the effects of strong magnetic fields." Maybe phones too?
These could be the ones that I removed from my case:
http://www.kjmagnetics.com/proddetail.asp?prod=D603
From the above sales site:
"Never place neodymium magnets near electronic appliances."

Will iphone cases work with the touch

when looking for a case, can you use an iphone case?
or do you have to buy specific touch cases?

1G Touch cases also won't work with the 2G Touch that was just released. The case is a slightly different shape and there's a volume control on the side that would be covered by a 1G case.
The way power is supplied to the Touch through the dock connector changed as well.
Cheers,
Andreas

Anybody adapt a iPhone case with or without Cover for a Z

I recently bought a Zen. I wanted to try out a case before buying out, but haven't been able to find a case in a store.
Last night I was looking at MicroCenter for a Zen case and I found an iphone case.
I like it, but I wish it had a cover.
http://www.griffintechnology.com/products/elansleeve
It comes with a plastic sheet to install on the Zen and is very close to the same size.
Zen Size WxHxD:? 3.26" x 2.6" x 0.44"
iPhone Size WxHxD:4.50" x 2.40" x 0.48"
So, the iPhone is over an inch longer,? just under a quarter of inch taller, and only 4/00ths thicker.
Since the Zen has a landscape orientation and iPhone has a portrait orientation, you need to switch their definition of height and width. I like it because it comes clip that will work portrait or landscape, but I do wish it had a cover.

You never stated anything earlier about Compass so I was talking about the magnetic case not having an effect on the iPhone itself. If you are attempting to use Compass of course that will have an effect since there is no way for the weak magnetic field of the earth to override the magnetic field of the case. So if you want to use Compass then don't use the magnetic case. If you want to use the magnetic case then don't use Compass. Simple.
You can't have it both ways.
I still stand by my original position the magnetic case will not effect the iPhone.
Allan

IPhone case design suggestion

The leather cases for $39.95 are good and I have ordered one based on reader recomendations. But I suspect that if they are soft, leaning on them might accidentally activate a function on the iPhone (a freind of mine has already had trouble with this).
Hey Apple - howsabout designing one the same size and shape as the leather one, but as a HARD case - like some people have for their glasses? Leave only about 1-2mm space between the lid and the iPhone glass, so it stays slim, but also so that there is no possibility of accidentally activating the screen. Essentially it would be like a case for glasses - when you pop it open, you have the face of the iPhone in front of you. I think that would be awesome.
(Now Mr. Jobs - I KNOW you are honest enough to pay me a little bonus for this recommendation, if it goes into production... You and I have a mutual acquaintance - we've chatted before, but I don't expect you to remember me offhand with the thousands of things you have to take care of every day).
Cheers!

Apple does not design, manufacture, nor put their brand on any cases manufactured by others. AFAIK, all iPhone cases are designed and manufactured by 3rd parties not associated with Apple.

What iphone case is the best?

what iphone case is the best?
I can get a from here but need a case
<Link Edited by Host>

The best case, is the one you like the best. Seriously, how can we answer that? Everyone has their OWN favorite case. You need to find yours. Not to mention we have no idea what phone you have???

Magnetic iPhone Cases, Good or Bad Idea?

Thinking of purchasing a new iPhone case which has a leather flip cover for the touch screen and has magnetic fasteners.
Dose anyone know if this can affect the iPhone or it's touch screen?
Thanks.
here is the site and it is a dock ’able’ case.
Found it on another thread here.
http://www.senacases.com/Brands/Apple-iPhone-Cases/SENA-DOCKABLE-CASE-FOR-iPHONE

How did you replace them?
Did it come with that option or did you just cut them
out?
Lastly what case are you using?
Thanks for the info, I'll be looking for a velcro
case now.
It's a cheap generic case that I got at a T-Mobile kiosk in the mall. I cut performed a little surgey and removed the 4 small magnets and used some self-stick Velcro from Office Max.
I have a Case-Mate cover on order for protection, (http://www.case-mate.com/phones/apple/Perforated-Leather-iPhone-Case) but I HOPE I can still use my case (or something like it) as a carrier and not have to have it hanging exposed from a belt clip.
Here are a couple of nice looking Velcro pouches that I'm actually considering as a replacement for mine. (The surgery wasn't completely successful, and it WAS a pretty cheap case to start with.)
I think I like the looks of this one best:
http://www.goincase.com/products/detail/leather-folio-es89018/2
But this one's not bad either:
http://dlo.com/Products/HipCase_Prod.tpl?command=showpage&cart=11840120571489758 0
Good luck!

If my iphone is damaged beyond repair do i lose my progress in the games in game center or do they just resume on my new iohone?

If my iPhone is damaged beyond repair do I lose my progress in a game center game or does it
start from where I left off in my new iphone

If you are asking what happens when you delete an iCloud backup, it only deletes the backup from your account. It won't do anything to the data on your phone or in your iCloud account. If you don't need to backup you can delete it. (If you no longer want to back up your phone to iCloud, turn iCloud backup off in Settings>iCloud>Backup. Then your phone will back up to your computer each time you sync it with iTunes.)

IPhone Case With Wrist Strap?

Now that the iPhone 4 is a serious HD camcorder, and a much better stills camera, the need for a wrist strap is even greater. Products like the Flip Mino come with an integrated wrist strap hook, a little hole in the side of the device that allows you to thread a wrist strap through. But the iPhone 4 doesn't.
So my question is, does anyone know of any cases that have an integrated wrist strap hook? Failing that, are there any iPhone cases that have a fixed (non-removable) wrist strap?

Until my phone was stolen last night I had this exact Belkin Ergo:
http://www.belkin.com/IWCatProductPage.process?Product_Id=512055
And I really liked it. The case was low profile enough to fit in the pocket of my jeans or purse, the strap was sturdy and springy (I tied a knot in it to make the loop smaller) and I was definitely using the **** out of it. The back of the phone is contoured with ridges which looks more helpful for shoulder cradling than it really is, but it does reduce slippage.
I recommend this product! I am buying a second one now, and am grateful you helped me refind the link without having to go through all my receipts.
The Interim below looks very nerve-wracking in terms of where the cable is attached.

IPhone case question

A friend of mine has a different company's phone which tilts up on it's base (landscape mode) so that he can watch Slingbox while the phone sits on a table.
I enjoy taking my iPhone on airplanes with movies on it to watch. Holding it in a position to see it for hours, however, has my arm cramping eventually.
Does anyone know of an iPhone (original iPhone) case which has a tilt mechanism so that you could set the phone on the tray top and watch it without holding it? If not, someone should develop and sell it.

There are some like that. Usually the tilt is handled by a belt clip which rotates to become a tilt bracket. If you go to iLounge
http://www.ilounge.com/index.php/accessories/
and scroll to iPhone cases you can find descriptions for a wide selection of cases with descriptions. Some mention the feature you want.
Phil

Iphone 6 case damaged

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