Iphone 6 crashed and now WIFI OFF
Its been a month since i bought my iPhone. Then, 5 days ago it started crashing every day till today. I followed the discussions posted here in the apple community to resart the iPhone as a new phone but apparently it crashed more often and the wifi is greyed out!! I tried 4x to restart network settings nothing worked! Apple is closed today. I hope they'd change my phone. Its frustrating, its brand new and this happens. Hope apple fixes this bug soon!!
connect it using DFU mode,
This is how to achieve DFU mode. You can do it on every phone:
Method 1)
Attach the phone to the pc
Turn the phone off
Hold power and home together for *exactly* 10 seconds
Release power but keep holding home until the pc beeps as a USB device is recognized.
At no point will the display come on. Now your restore should work.
Having problems? Try adjusting the 10 seconds to be slightly less like 9 seconds, then 8, then 7. It’s a tricky timing but you will eventually get it.
Method 2)
Hook up the phone powered on to the PC
Now hold home / power until the phone turns off and keep holding for 10 seconds. If the phone ever turns on during this phase,start over and hold for less time.
Now release power and continue holding home until the PC recognizes the phone.
I don’t like this method as much because there are “rumors” that it may cause some 1604 errors in the restore. I am not convinced of that though.
Method 3)
Attach the phone to the pc
Turn the phone off
Press and hold power. Keep holding power. As soon as you see display on the screen of any sort press and hold home.
Hold power and home together for *exactly* 10 seconds
Release power but keep holding home until the pc beeps as a USB device is recognized.
At no point will the display come on. Now your restore should work.
Similar Messages
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My iphone keeps crashing and turning itself off.....even though battery life is fine...as soon as i plug charger in it comes bcak on....help very frustrating...3g
absolutely that is frustrating. if the battery life is fine there could be two things software or hardware. to find out if your back up your information in itunes and import pictures and then restore the phone as NEW then you can test it out. if it is still shutting off it is hardware related
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My iphone application crashed and now it doesnt open.. what to do?
i tried to restore it thru Itunes but it says: "the iphone "iphone" could not be restored. an Unknown error occurred (21)"
Hello, Pcess.
Thank you for visiting Apple Support Communities.
Here are the steps I would recommend going through for error 21.
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/TS3694
Cheers,
Jason H. -
Upgraded my 4s to 6.0 software and now my game apps have crashed and my wifi is on off without allowing me to turn it on? Help!!!
So your telling me that I have to restore as new and loose everything?? I do have it backed up thru iCloud but I'm out of memory so will I regain everything from the last backup date? Because I decided not to backup on my computer. I can do that now just to save my pictures. But why would apple not offer a fix other than restoring? It's their upgrade that has disabled my phone functions. This is bs!!!
Are you an apple cs support person or just a user of their products? -
Last week I upgraded to ios 6.1 and now wifi is hardcoded 'off' I am not able to set it as on
I upgraded to ios 6.1 and now wifi is hardcoded 'off' I am not able to set it as on
Does any body have solution to above problem.......This is iCloud forum. For iPhone issue go to the Using iPhone forum
Anyway try this
IOS: Wi-Fi or Bluetooth settings greyed out or dim.
http://support.apple.com/kb/TS1559 -
I done the update, it then said to plug into itunes - once i plug it in it crashed and now just has the apple logo on. it wont load switch on or off. Please help!!
Restart computer. Open iTunes on computer. Connect iPhone to computer with USB Cable. Hold both home and power buttons until iTunes recognizes iPhone in Recovery Mode. This usually takes about 20 seconds of holding both buttons. Click the Restore button of iTunes.
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during the io 5 update process, my iphone 3gs froze and now will shut off and turn on by itself, and will not allow me to unlock the phone or do anything with it. how do i fix this?
Follow the instructions here > http://support.apple.com/kb/HT1808
You may need to try a few times to get it to work -
My iPhone has crashed and i went to iTunes to restore it and after waiting for it to be restored it said "The iPhone could not be restored. An unknown error occurred (2006). Can anybody please help suggest what i should do now?
This error normally appears if you attempted to downgrade or modify your iOS. See here http://support.apple.com/kb/TS3694#error1015
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I was in the middle of installing the new update using the wifi at a local restaurant when I lost the wifi signal and my iPhone shut down, and now I can't get into the phone. I only get the iTunes logo with the cable pic. What are my options now?
Your only option is to connect your iPhone to your computer via USB (as the diagram indicates) and restore using iTunes.
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i upgraded my iphone 4 ios and now my phone will not restore -
I have run into the same problem.
1. I was sharing the same itunes account with my wife for both of our iPhones 4s. She upgraded her phone to IOS7 two weeks before I did. After I did we ran into problems with messaging. Because we shared itunes account, both iphones were linked. When I sent text messages to someone, she got a copy. When they replied, she got a copy. I tried several ways to remove her phone from my profile, but would not work with new IOS7. I had to create a seperate itunes account for my phone in oirder to do so, as recommended on several help forums.
2. I backed up my phone onto itunes before setting up seperate itunes account. It showed that all the photos, contacts, notes, apps, etc. were synced and backed up.
3. I logged off itunes (former shared account- now wife's account), logged into new itunes account, and proceeded to restore my phone, while logged into my new itunes account, thinking this would delete my wife's phone from the profile as shared devices.
4. Phone would not restore by automatically syncing with itunes, by selecting back up recovery file to recover, or even by deleting everything and starting fresh as if it were a new phone, then trying to restore the data file as if it were recovering the backup info onto the new phone.
5. I get the same **** initialization loop sequence on the iphone every time, even after itunes goes through the recovery process, syncing all data, etc., multiple times. The iPhone loops through the grey screen "Welcome" in different languages, then asks which wireless server I want to connect to, enter passcode, then asks if I want to set up phone as a new device, backup from iCloud, or from iTunes backup. It does not matter which I select. It prompts me to connect to iTunes again. The point is, I have already been through these procedures and the iPhone cannot get past this point and enter run mode, showing me a screen with all my recovered settings.
For time being, just to have a functional phone, I have had to delete everything off the phone and set it up as a new device, back to factory settings. Then the phone will get past this and enter into run mode showing screen and apps with factory settings, no contacts, no email ( have to set up again), no voice mail ( have to reset).
Any ideas on how to over ride this reset mode in the iPhone, when all I want to do is download and recover settings from a backup in iTunes to the device? -
during a update of apple my iphone 3GS crashed an now the operating system wont load up..ive tried to reset the phone to the factory settings using itunes it took 4 hours and completed but my phone still wont come on..what can i do to fix the problem? please help #
In trying to include what information all that I could I should have specified I DON'T KNOW THAT IT WAS DEFINATELY JAILBROKEN when I took it to the apple store they told me there's no way for them to tell if it was jail broken or not. I'm only going by what ppl have told me COULD HAVE BEEN DONE TO THE PHONE. With that said the only thing I know for sure is that the apple tech at the Genius Bar told me that someone took control of my root menu in February & I've had no control of my phone since. I asked him how to regain control & how he knew his exact words were "oh that is out of our scope of capabilities here at this level & you would need an apple engineer to fix it". I said ok then how do I get an apple eng then? He laughed & said you can't!!!! To which I was furious I came home & called apple requesting to speak w/the fraud dept to file a report they said we don't have a fraud dept!! So after a 45 mn phone call again I left w/no answers.
@TJBUSMC1973-
I DON'T HAVE THOUSANDS OF DOLLARS TO SPEND HIRING AN ATTORNEY & Although I appreciate your suggestion I fail to how an attorney would be able to facilitate in any way since there's no suspect. I cannot prove that it's him doing it so I certainly can't pursue legal action w/no proof & no money. :'((
Again I thank you for your advice but I don't think that will help.
I was looking more for a TECHNICAL way to avoid this happening w/a new phone should I buy one or trying to get them out of my phone now! Such as installing some kind of software protection?? Someway to clear out the entire phone (other than factory reset which was done 10 x's w/no success, etc. if this person got in then there HAS TO BE A WAY OF GETTING HIM OUT, right???? -
Switched from iPhone to Android and now iMessage being sent instead of Text
A friend of mine recently switched from iPhone to Android and now my text are being sent as iMessage instead of text and he obviously isn't receiving it. How do I fix this bug. I'm using iPhone 4 running iOS 5
I apologize about the odd style but I'm using voice rec software. I just got the Galaxy S five and I have this problem too after weeks of searching online I finally figured out the problem it is with iMessage even if you have your old phones imessage switched off. you have to get your friends to text you normally and send. If the text bubble shows up blue, press and hold choose option send as SMS or text and the bubble will change to green green means SMS blue is the iMessage so its up to the iPhone user to take literally a half of an extra step to send a text to you and if they don't do that then they're just jerks
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it suddenly crashed and now wont restart. A crash reporter keeps coming up but nothing happens
I cant even get the internet on, (im currently on my boyfriends laptop) when I turn my desktop on it goes to the crash report but wont let me send it- it then just starts doing its own thing, i cant even log off i just have to turn it off, i cant click on any icons, it wont let me so i cant open firefox in safe mode....any clues?
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I tried to install IOS 5.0. It crashed and now my Ipad is dead !
I tried to install IOS 5.0. It crashed and now my Ipad only shows an Apple icon being busy. iTunes could not connect to it due to unknown device(OxE8000065) and it has been like this for a long time now ...
Do I leave it as is, or kill it off, and if the latter, how do I do it?Unable to Update or Restore
http://support.apple.com/kb/ht4097 -
TS3694 i had a problem with my iphone 5 (ios 7.0.4). my iphone was crash and restarting it self.
i'm using iphone 5 since 2013. my iphone 5 crash and restarting it self after upgrade t0 ios 7.0.4. i try to restore the firmware with itunes but my iphone restarting it self during the restore process. i repeat the process and still had the same problem. i dont know how to fix that problem.
Hi there Dedi Darmawan Dimeng,
You may find the troubleshooting steps in the article below helpful.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Issue not resolved
My issue is still not resolved. What do I do next?
Contact Apple Support.
-Griff W.
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