Iphone 6 does not restore backup from iphone 5s

I backed up the 5s onto my computer, which iTunes recognized as it gave me a time stamp. When I plugged in the iPhone 6 it uploaded the information from before I even had the 5s. It's like the 5s backup didn't exist. There's a lot of information that I need transfered onto the 6 from my 5s. Good thing I didn't wipe the 5s. Why does the iPhone 6 not recognize the 5s backup?
thanks!

Hi ShiranAV,
Welcome to the Support Communities! The following resources may address the issue you are having with your car stereo and iPhone.
Get help using your iPhone, iPad, or iPod touch with your car stereo - Apple Support
http://support.apple.com/en-us/HT203412
Some car stereos require a firmware update for AVRCP 1.4 Bluetooth compatibility - Apple Support
http://support.apple.com/en-us/HT203712
I hope this information helps ....
- Judy

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Solved!
Go to Solution.

Hi Adam,
Try the steps mentioned below to resolve the issue:
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If my post answers your question, please mark it as "Accepted Solution".
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Deleting Voicemail from Landline Call Does not Delete Voicemail from iPhone

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Thanks for your reply.
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Can anyone help. I am without my phone now for 5 days at least whilst waiting for the insurance. I backed my phone up on itunes. I want to retrieve all the information from my backup to my ipad. Is it possible and if so how.
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Do I have to change my IPhone 4S Name after restore backup from IPhone 3GS?Or is it irrevelant if two devices have the same name?

Hey people,
question above. I hope you can help me. I don´t want to crash my new 4S.
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Thank you

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