Iphone 6 doesnot show up in itunes when connected to computer

When i connect my iphone 6 to my computer(win7), the phone does not show up in itunes. And the diagnostic programe says cant find any iphone or ipad.
Microsoft Windows 7 Ultimate Edition (Build 7600)
ASUSTeK Computer Inc. K42JZ
iTunes 12.1.1.4
QuickTime 不可用
FairPlay 2.7.50
Apple Application Support 3.1.2
iPod 更新程序库 12.0
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 8.1.1.3
Apple Mobile Device Driver 1.65.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 3.06.0.2770
Gracenote MusicID 3.06.0.2770
Gracenote Submit 3.06.0.2770
Gracenote DSP 3.06.0.2770
iTunes 序列号 75FDF13B14103A40
当前用户是管理员。
当前的本地日期与时间是:2015-03-09 17:55:46。
iTunes 并未在安全模式下运行。
WebKit 加速合成已启用。
支持 HDCP。
支持 Core Media。
视频显示信息
ATI Technologies Inc., AMD Radeon HD 6470M
**** 外部插件信息 ****
尚未安装外置插件。
**** 设备连通性测试 ****
iPodService 12.1.1.4 当前正在运行。
iTunesHelper 12.1.1.4 当前正在运行。
Apple Mobile Device service 3.3.0.0 当前正在运行。
通用串行总线控制器:
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34.  设备工作正常。
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C.  设备工作正常。
找不到 FireWire (IEEE 1394) 主机控制器。
当前没有连接的最近使用的设备:
iPad mini (Wi-Fi) 正在运行固件版本 7.1.2
序列号: F4MKKNK7F196

Hey Ray1992,
I understand that your iPhone is not seen on your computer using Windows 7. Take a look at the article below to walk you through multiple troubleshooting options to get it working. Start with making sure that your iPhone trusts the computer and work your way down the article to get it to show back up. 
iPhone, iPad, or iPod not recognized in iTunes for Windows
https://support.apple.com/en-us/HT204095
Take care,
-Norm G.  

Similar Messages

  • HT1386 new iPhone 5C not showing up in iTunes when connected by USB

    new iPhone 5C not showing up in iTunes when connected by USB

    Hey there krpeterson93,
    It sounds like your new phone is not appearing in iTunes on your computer. Depending on the version of your OS, the instructions are a different.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    or
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/ts1591
    Thank you for using Apple Support Communities.
    Regards,
    Sterling

  • IPhone 4S only shows up in iTunes when connected to the laptop through USB, even though wifi sync has been enabled

    Why will my 4S only show up in iTunes when it is connected to the laptop through USB? Even though I have ticked the box for the wifi sync and had no problems with it being plugged into the wall and still showed up in iTunes up until a few days ago. Help please !

    Connect your iPhone to your computer and click on it, you should see an option under options for 'sync with this phone over wi-fi' unclick it and it should stop connecting over wifi.

  • Original ipod not showing up in itunes when connected to computer

    My original ipod has worked fine until a few months ago. I connected it to my 10.4.7 Mac and it won't recognize that it's hooked to the computer. The ipod screen just says "OK to disconnect". I downloaded the new itunes but that didn't do anything, and I'll try the 5 R's, but any ideas if that doesn't work? It's not full, so I don't know what's wrong with it.

    First of all, try another port on your computer. Some ports are not connected direct to the motherboard and do not recognize the iPod as well as those that are.
    Still no joy? See these.
    iPod doesn't appear in iTunes or on the Mac desktop.
    iPod does not appear in iPod Updater or iTunes in Mac OS X.
    iPod appears on the Mac OS X desktop but not in iTunes.
    Try it in disk mode.
    Putting iPod into disk mode.

  • How do I set up my iPhone 4s to sync automatically to iTunes when connected to my iMac via USB?

        How do I set up my iPhone 4s to sync automatically to iTunes when connected to my iMac via USB?  Currently it only syncs when I manually click on sync.
        Somehow I do have my 5th gen. iPod set up to sync automatically with the same iTunes / computer.  But I do not actually see a checkbox for either device.
        (yes, the 'prevent devices from automatically syncing' is unchecked)
    thank you!

    Turn off mobile data?
    Talk to your carrier about the usage increase.
    Googling provides many tips- https://www.google.com/search?q=reduce+iPhone+data+usage&ie=utf-8&oe=utf-8

  • I want to use my IPOD Classic 160gb for notepad entries in addition to the music and books I listen to. It is set to "Open ITunes when connected to computer" and "manually manage music and videos". How can I do that without losing some of the features

    I want to use my IPOD Classic 160gb for notepad entries in addition to the music and books I listen to. It is set to "Open ITunes when connected to computer" and "manually manage music and videos".  How can I do that without losing some of the features of those two?   I just want to add a feature.  Thanks

    Settings>Store (or iTunes & App Stores if you are running iOS6)>Apple ID. Tap your son's ID and sign out. Sign in with your ID and password.
    You shouldn't lose the music, but if you try to update any apps that you bought with the family ID, you will have to use that password that is linked with that ID in order to update.
    Avoid downloading past purchased content with the old ID if you can since you will associate the iPad with the old ID for 90 days and you will lock yourself out of your own, new ID for that period of time. Read more about associated devices in iTunes here.
    iTunes Store: Associating a device or computer to your Apple ID

  • Nano 3rd will not unlock and is not visible in iTunes when connected to computer.

    My 3rd Gen Nano is stuck in locked position with the screen lit.  Additionally it does not show up on the computer or in iTunes when connected.  I can't restart or repair myself.  I suspect the locked switch may be broken.  Any ideas?

    First of all, try another port on your computer. Some ports are not connected direct to the motherboard and do not recognize the iPod as well as those that are.
    Still no joy? See these.
    iPod doesn't appear in iTunes or on the Mac desktop.
    iPod does not appear in iPod Updater or iTunes in Mac OS X.
    iPod appears on the Mac OS X desktop but not in iTunes.
    Try it in disk mode.
    Putting iPod into disk mode.

  • My iPhone and iPod do not show up on iTunes when connected to my mac.

    iPhone and iPod do not show up when connected to iTunes.

    See either http://support.apple.com/kb/TS1538 (windows) or http://support.apple.com/kb/TS1591 (mac).

  • Iphone not showing up in itunes & not connecting to computer

    Rite...
    When i plug my iphone into my computer (WinXP, SP2) via the dock and straight from the USB cable, it does not show up in iTunes, Windows does not recognise it as a USB device and the camera pop doesnt show up. Basically Windows isn't recognising it at all.
    I've tried:
    restarting my computer.
    reinstalling itunes.
    creating a new account on my pc, installing itunes and seeing if it connects; it did and worked fine, i logged out and and back onto my own profile, my iphone showed up and synched fine. I then restarted and the same problem occurred.
    I've tried it in all my USB ports, and none want to read it. I have also tried other USB devices, which also don't want to be recognised. This wasn't the case a couple of days ago.
    Also my iphone docked and synched fine after the upgrade both to itunes and the iphone.
    Anyone else having this problem? I think it's a general USB problem with my PC, anyone have any ideas.
    Argh it's annoying!!

    I tried this:
    "The problem seems to be that the install process treats everything PC like a Vista machine. If you go to C:\WINDOWS\system32\DRVSTORE you'll find an oddly named directory inside it like usbaapl_A65621D65F5B7507DD7B22331826547BDD2D206B.
    Go into it. You'll find USBAAPL.CAT, usbaapl.inf and usbaapl.sys.
    What I did was right click on the .inf file and pick install (don't know for sure if it needed that, but I'm not going to omit any steps just in case).
    Open up C:\WINDOWS\system32\drivers and copy the usbaapl.sys file there.
    Open up C:\WINDOWS\inf and copy usbaapl.inf there.
    Again I right clicked on the .inf file copy in the C:\WINDOWS\inf directory and hit install. It then created the corresponding usbaapl.PNF in that directory.
    I unplugged the pod from the usb port, rebooted the system, plugged the pod in again and voila, there it was. It found it and installed correctly"
    Which didn't work.
    - My iphone appears in the Services under 'Apple Mobile Device Service'
    - I can't verify the iphones driver because nothing is showing up in device drivers/managment
    -I have USB 2.0

  • My iphone isn't showing up in itunes when I plug it into my laptop.

    Even after I plug my phone in with the cable it doesn't show up in the top corner like it's supposed to, so I can't download any of my new music. I have the iPhone 5s, and I have the newest version of Itunes so it's not that it's outdated.

    Hello NicoleAnn219,
    Thank you for the details of the issue you are experiencing with your iPhone and iTunes.  I found an article with steps you can take when you experience an issue like this.  I wasn't sure whether you were using a Windows or Mac computer, so I included the respective articles for each:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • My iphone is not showing up in itunes when i plug it in

    normally my itunes and iphone work great except this one time, i plug it in and it does nothing, it doesnt show up in the sidebar, it just does nothing, everything is up to date, i dont know what to do

    Hello ycarriey,
    We've an article that provides steps necessary to get iTunes to recognize your iPhone once more.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Cheers,
    Allen

  • What do I do if my iphone doesn't show up on Itunes when I plug it into my computer?

    Just yesterday, I plugged my Iphone into my computer to sync my music. But, the iphone button that appears in the top right corner no longer showed up. What do I do?

    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X - http://support.apple.com/kb/TS1591

  • My ipod has stopped working since the laptop turned off during synching.it shows no music and wont play games also is slower,constantly resets and freezes itunes when connected to computer.if i switch it off a spinning wheel appears till batt dies.help?

    My Ipod has stopped working properly since the laptop shut down during synching.
    My ipod is being slower and wont show any music. when I go into general settings it says the music and videos are loading..
    It wont let me into settings all of the time either.
    My applications and games have become slow or unresponsive.
    The ipod keeps resetting itself, I have tried resetting it to no avail.
    I tried plugging it into itunes but it freezes itunes and wont show up on my computer.
    When I switch off the ipod it shows a spinning wheel until the battery dies, which could be nearly 2 hours!!
    does anyone have any advice as to what to do?
    currently ive reset it - nothing has happened
    ive let the battery drain itself then recharged it to see if that would make a difference - no difference
    Help ASAP needed

    Try restoring the iPod via iTunes. First from backup and if problem persists, restore to factory defaults/new iPod.
    If still problem make an appointment at the Genius Bar of an Apple store. If your iPod is with in the one-year warrranty, not abused and defective Apple will replace it.

  • Ipod not showing up in itunes when connected

    I get a message that says the device has been detected but can't be identified and to reinstall itunes.  I did that and it is still not showing up.  I have reset it and tried most suggestions that I have found.  Short of going to the Apple store, is there any other way to get it to show up.
    Thanks

    Did you try the suggestions in this Apple support document?
    iPod nano: Error message saying that iPod 'could not be identified properly'
    B-rock

  • IPod freezes iTunes when connected to computer

    Whenever I connect my iPod to my Dell laptop iTunes freezes. When this happens, iTunes does not crash, it only freezes. During this time, iTunes will finish the song that it is playing (if doing so), but after the song finishes no further media will play. Also, the iPod does not show up on the sidebar of iTunes at this time (iTunes appears exactly as it was before connecting the iPod).
    I am unable to eject the iPod safely at this point as the computer tells me that the system is using the iPod. If I remove the iPod from the computer, the error message: "Unable to sync iPod" comes up in iTunes. At the same time the iPod shows up on the sidebar of the iTunes, but it disappears as soon as I click "Ok" on the error message. At this point, iTunes returns to normal and is no longer frozen, even without restarting.
    I have tried using a different computer and the same thing happens. I have also tried a different cable and the same exact thing happens.
    Most recently, I have tried putting the iPod into disk mode, but still the same thing happens when I connect it to the computer.
    If I go into My Computer (the same thing occurs in or out of disk mode) and click on the iPod, it will take me to the iPod folder, but My Computer will begin to Not Respond and then the only way to close it is to force close the window (ctrl, alt, del). If I right click the iPod, the drop down menu to access properties or to format the iPod comes up, but once again My Computer begins to not respond and I must force close it.
    My iPod is an iPod Classic, 120 GB.
    My computer is a Dell Laptop, Studio 1558
    I have also tried on a Dell Desktop

    OK, lets check out the iPod's hard drive...
    *Check your iPod with Diagnostics Mode*
    It's possible that your iPod's hard drive has started to fail. Take your iPod and place your right thumb on the centre SELECT button and your left on the top MENU button. Press down both thumbs for about 6 seconds until your iPod reboots. Immediately move your left thumb around to the rewind button |<< on the left and hold this down together with SELECT for a further 6 seconds. Your iPod should now switch into Diagnostic Boot mode. Press MENU for *Manual Test*, then select *IO > HardDrive > HDSMARTData* to reveal your stats. For comparison here are mine for my 2 year old 6th Generation Classic:
    Retracts: 889
    Reallocs: 12
    Pending Sectors: 0
    PowerOn Hours: 2202
    Start/Stops: 894
    Temp: Current 24c
    Temp: Min 10c
    Temp: Max 50c
    Take a note of your results. When finished press *SELECT & MENU* for 6 seconds to reset the iPod again.
    With modern disc drives sectors are no longer marked bad by a disc scan, if the SMART firmware detects a sector it has trouble accessing it will attempt to invisibly reallocate it to a spare area of the disc.
    Note that I've only 12 remapped sectors and none pending. To help explain what the numbers mean here is an extract from the Wikipedia S.M.A.R.T. article:
    *Reallocated Sectors Count*
    Count of reallocated sectors. When the hard drive finds a read/write/verification error, it marks this sector as "reallocated" and transfers data to a special reserved area (spare area). This process is also known as remapping, and "reallocated" sectors are called remaps. This is why, on modern hard disks, "bad blocks" cannot be found while testing the surface – all bad blocks are hidden in reallocated sectors. However, as the number of reallocated sectors increases, the read/write speed tends to decrease. The raw value normally represents a count of the number of bad sectors that have been found and remapped. Thus, the higher the attribute value, the more sectors the drive has had to reallocate.
    *Pending sector count*
    Number of "unstable" sectors (waiting to be remapped, because of read errors). If an unstable sector is subsequently written or read successfully, this value is decreased and the sector is not remapped. Read errors on a sector will not remap the sector (since it might be readable later); instead, the drive firmware remembers that the sector needs to be remapped, and remaps it the next time it's written.
    Large numbers of Reallocs or Pending Sectors would suggest your drive is failing and that you may need to repair or replace your iPod. Check your stats after another attempt to update your iPod. If the numbers increase that again points to hard drive failure. While it won't be good news at least you'll know it isn't some random software problem and you can decide what to do next.
    tt2

Maybe you are looking for

  • IPod Touch 2G need help to restore

    Ok so I have an itouch 2g that I am having a lot of problems. My little sister got her hands on it and I have no idea what she did but it seems the firmware on the ipod got corrupted and I have been pulling my hair out trying to get this thing to res

  • Video too long.......not

    I have a 1hr 20min video(exorted from FCP)........iDVD tells me it is too long.......what in the wide wide world of sports is a going on here. I have set the prefs to both quality and performance.......neither lets me burn a disc. maybe I need to tra

  • Sold-to-party and ship-to-party

    Hi all, I could not find the above fields in the structures of bapi: BAPI_SALESORDER_CREATEFROMDAT2 please write me these fields, which fields are they ? Thanks. deniz.

  • Video and Internet Explorer.

    I created a website and the videos are working just fine on both safari and firefox, but in internet explorer, the sound plays but the video doesn't show. It is just a white box. Any ideas on how to fix it? It is happening on multiple PCs. The site i

  • Kin1m- Can't pull DHCP from any Access Point on 2 different phones

    I am hoping someone can help us. I have two kin1m phones, and have recently attempted to use the WIFI connectivity.  Browsing works fine via the data plan, however, I blocked the data plan (online), intending to only use WIFI on the phones but cannot