IPhone 6 FaceTime problem, please help!

Phone shows black screen from other person but their back camera works if they switch to it. I'm on iOS 8.1.2. If I FaceTime myself from my iPad it works but everyone else shows a black screen.

Get help with hardware features on your iPhone, iPad, and iPod touch - Apple Support - look at the section blank/colored screen.
iOS: Troubleshooting FaceTime - Apple Support

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    Find an Apple Authorized Service Provider
    iPhone - Contact Support - Apple Support

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