Iphone 6 home button sensor not working
I just got the iphone 6 in the mail and I've been having trouble setting up the fingerprint lock and reachability option. My home button sensor doesn't seem to work. I had my thumb over the fingerprint sensor for 5 minutes and it didn't read at all.. the screen remained idle. I tried everything. (I let my thumb sit over the button for minutes without moving, covered the ring, and even tried pressing down out of aggravation). And when I turned on the accessibility option for reachability. I double tapped my home button and nothing happened. Is my phone defected or am I doing something wrong?
Hi,
I had the same problem and after many hours of work was confirmed to be a hardware problem (according to the Apple technical support).
I have sent it back.
Did you ever resolve your issue?
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