IPhone 6 (iOS 8.1.1) Charging error message

I've been using my recently purchased iPhone 6 (16gb) for about a month now. My current iOS is 8.1.1 and since the last week my charging is acting up. Whenever I connect my charger cable to my phone it keeps saying "This accessory my not be supported".
Here are the things I've tried:
I've used the USB cable supplied with the iPhone 6 box.
I've used the USB cable with a iPad connector (3 pin) to the wall socket.
Connected the USB cable with my laptop and synced my phone with the latest iTunes.
Connected the USB cable supplied with my iPad mini (2nd Generation) with my laptop to sync my phone with the latest iTunes version.
Used the USB cable supplied with my iPad mini to charge the phone.
Used a different USB cable from a iPhone 5s.
All of the above gives me the same error message. However, after leaving the USB cable connected to the phone for a while I pull the USB cable out and plug it back in... sometimes it accepts and resumes charging.
So, I'm guessing it is an issue with the latest iOS or my phone. In

Hello istiaq,
Thanks for the question, and great troubleshooting so far. I realize how frustrating it may be when a new device does not work as expected. However, it seems like you have exhausted all of the applicable steps to troubleshoot this issue. If the issue persists, you may want to contact Apple Support as outlined at the bottom of this resource:
If you can’t charge your iPhone, iPad, or iPod touch - Apple Support
http://support.apple.com/en-us/HT203030
Get more help
If your device still doesn't charge or you still see an alert after trying the steps above, contact Apple Support.
Thanks,
Matt M.

Similar Messages

  • IPhone 4S will not start or charge, error message when trying to restore in recovery mode

    So my iPhone 4S shorted out the other night while I was charging it. I did the hard reset and it restarted itself. But later that evening, it turned off and wouldn't restart no matter what and would not charge. When I connect it to my computer (mac) iTunes recognizes it and says it is in recovery mode and needs to be restored. It starts the restore process and the apple logo comes up with a loading bar but then when it gets to the "verifying restore with Apple" it gives an error message (9) and then the phone goes back. Please help!

    Hey rileyec,
    I found this information about error 9:
    Error 9
    This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if you manually disconnect the device during the restore process. You can resolve this issue by using USB troubleshooting, using a different Dock Connector or Lightning Connector to USB cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
    via: iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
    If those steps do not resolve the issue, I would attempt to perform a recovery-mode restore:
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    Cheers,
    Delgadoh

  • Just updated to IOS 7 and two issues:  First when I connect my iPhone to my computer I get this error message:itunes was unable to provider data from sync services".

    Just updated to IOS 7 and two issues: 
    First when I connect my iPhone to my computer I get this error message:itunes was unable to provider data from sync services".  I'm not sure what this really means...
    The second issue is when I try to select "Manually Manage Music"
         The iPhone "My iPhone" is synced with another iTunes libary on "MY-PC".  Do you want to erase this iPhone and sync with this iTunes library?  An iPhone can be synced with only one iTunes library at a time.  Erasing and syncing replaces the contents of this iPhone with the contents of this iTunes library."
    So... I don't want to do that, but I do what to be able to Manage my music.  I'm not sure what it means by being synced to another iTunes unless it means to an older version of itunes?
    Anyone have any ideas?

    I cannot address the sync services error right now, but the error that you receive when you change from sync to manually manage music is what happens when you change. Once you change to manually manage music, it erases all of the music and will only put the music that you want on the phone, content that you manually drag over to it. See if this support document helps you out. http://support.apple.com/kb/HT1535

  • HT1386 I am trying to download ios 5.1.1 on my iphone from itunes and i get an error message that my iphone cannot be updated because the filmware is not compatible?  What do I do?

    I am trying to download ios 5.1.1 on my iphone from itunes and i get an error message that my iphone cannot be updated because the filmware is not compatible?  What do I do?

    iOS 5 is only compatible with the iPhone 3Gs and later...
    Updating to iOS 5   http://support.apple.com/kb/HT4972

  • When trying to update my Iphone ios version I got an error message saying I`m not connected to the internet even though I`m connected

    Hi
    when trying to update my Iphone ios version I got an error message saying I`m not connected to the internet even though I`m connected
    thanks

    Hi there ramerr,
    You may find the troubleshooting steps in the article below helpful.
    iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
    http://support.apple.com/kb/ts1814
    -Griff W. 

  • I have tried to update IOS 5.1 in my Iphone 4 and unfortunately I got an error message and phone is stucked at restore point. It is not coming back to normal mode and is not able to detect my phone in iTunes. Please help me how to recover my Iphone IOS

    I have tried to update IOS 5.1 in my Iphone 4 and unfortunately I got an error message and phone is stucked at restore point. It is not coming back to normal mode and is not able to detect my phone in iTunes. Please help me how to recover my Iphone IOS, unfortunately I don't have my iphone backup too.

    we have a same problem

  • HT4623 my iphone 4 ios 6.1.3 giving error while activating "activation request could not be completed"

    my iphone 4 ios 6.1.3 giving error while activating "activation request could not be completed"

    ysreddy112 wrote:
    my iphone 4 ios 6.1.3 giving error while activating "activation request could not be completed"
    See this discussion.
    https://discussions.apple.com/message/21189708

  • After upgrading to IOS 7 on my iPhone 4 and iTunes 11 on my PC, I plugged my iPhone into my PC and got the error message that I needed to install iTunes 11 on my iPhone. Any suggestions?

    After upgrading to IOS 7 on my iPhone 4 and iTunes 11 on my PC, I plugged my iPhone into my PC and got the error message that I needed to install iTunes 11 on my iPhone. Any suggestions?

    You got it downloaded and I assume you mean it is installed as well.  It was buggy for me.
    I had to close and restarted iTunes before I could use it properly.
    Then, I had to unplug and replug in my phone before it recognises it.
    Just had to try everything.  As final choice, update over the air.  I try to avoid it as it tends to have more problems than a tethered update.

  • HT201328 after unlocking from ATT and resetting iphone 3gs I keep getting the same error message "could not activate phone" neither Apple Store Tech or ATT were able to fix this . Any ideas?? TKS Sandro

    after unlocking over the phone from ATT and resetting iphone 3gs I keep getting the same error message "could not activate phone" neither Apple Store Tech or ATT were able to fix this .
    Itunes displays a message saying "there is no SIM installed in the phone you're trying to activate" even if there is the same SIM that was working minutes before.
    The SIM works on a different phone I tested it.
    Any ideas?? TKS Sandro

    “Could Not Activate EDGE” error message Update ...
    Well it’s going on day 6 and still sporadic to no EDGE on my iPhone. At one time, it was thought to be a defective iPhone – since my partner’s iPhone works just fine.
    After over three hours on the land line with AT&T and Apple, I was sent to the local Apple store for a replacement. Of course, as soon as I walked into the Apple store my iPhone worked just fine. ;-( The local store replaced my iPhone and suggested I go home and activate the phone as a NEW iPhone, that way if there was a bug in my data it would not carry over to the new phone. Did that and well… still sporadic to no EDGE. By the way, I have the Big White “E” to the right of the 5 bars and AT&T .
    AT&T said last week they has “Software” issues in my area, but the CSR I talked to did not know what the issues were or if they were the cause of my problems. He did say they would call me back today to see how my iPhone was doing, but alas, no call back.
    When I’m next to my partner, trying to access the same feature, his iPhone is just so fast. Mine hangs up, draws out and finally I get the error message, “Could Not Activate EDGE”. I am updated to version “1.1.4(4A102)”. New (refurbished) iPhone direct from Apple.
    I remember reading a while back about some problems others had when they upgraded to from 1.1.3 to 1.1.4. I never had those problems, but it sure looks like they may have started. Does anyone remember what the problems with 1.1.4 were, what was done if anything to correct them, and best of all any suggestions?
    By the way, this is Seattle, not some small – out of the way place where connection and signal strength is expected to be second rate. Also, I had full function of my iPhone from the day I bought it in June 2007, all the way up to Thursday March 20, at 2120.
    Thanks
    Joe

  • I have an iphone 4 and i just updated to ios5 and i can't get my music to stay on my iphone and i also keep getting and error message when trying to restore iphone. anyone else having this problem?

    i have an iphone 4 and i just updated to ios5 and i can't get my music to stay on my iphone and i also keep getting and error message when trying to restore iphone. anyone else having this problem?

    When you restore, which error # appears?

  • When trying to sync my iphone in itunes i keep getting the error message "itunes cannot sync apps because the apps installed on the iphone could not be determined." can anyone explain what this means?

    when trying to sync my iphone in itunes i keep getting the error message "itunes cannot sync apps because the apps installed on the iphone could not be determined." can anyone explain what this means?

    I received the same error message after I had recently updated iTunes to 10.5.1 and I had wirelessly updated 13 apps.  I had to go into iTunes and select Apps, on the bottom right it said I needed to update 13 apps.  I updated the apps via iTunes and then synced again without an issue.
    iPhone 4S / OSX 10.6.8 / iTunes 10.5.1

  • TS2529 Im am using Windows 7 ,I log onto to itunes and connect my Iphone.When my iphone tries to sync it gives an error message "itunes has stopped working" - this only happens when i connect my iphone and it tries to sync - help please

    Im am using Windows 7 ,I log onto to itunes and connect my Iphone.When my iphone tries to sync it gives an error message "itunes has stopped working" - this only happens when i connect my iphone and it tries to sync - help please

    Many thanks.
    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • I phone wont charge error message

    My i phone 4 wont charge-error message -chrging is not supported with this device
    but i am using an applle charger

    Two biggest causes of this are crud/lint in your dock connector, causing a short, thus producing that error message. So, use canned air & a soft toothbrush to clean your dock connector. Also, look for any bent pins. If that doesn't fix things, try a different USB cable.

  • I am unable to get my Ipod touch 4g to upgrade to ios 5 I keep getting error messages every attempt?

    I am unable to get my Ipod touch 4g to upgrade to ios 5 I keep getting error messages every attempt!
    any ideas on how to fix this?

    mine iphone4. same. Apple admin, answer to fix it?

  • I upgrade the iso 5 on iPhone 4  and when it ended a error message appear what do i do

    I upgrade the iso 5 on iPhone 4  and when it ended a error message appear what do i do

    A quick search of the forums or google would have revealed the answer without the need to post a vague question.
    Temporarily disable any Anti-Virus and Firewall software on the computer.

Maybe you are looking for