IPhone 6 is stuck in recovery after trying to restore.
I am using an iPhone 6 and had initially thought the not connecting to iTunes issue was local as the Service site was saying everything was working so I have started to restore and update my iPhone but this is now stuck in recovery mode and is returning error 6 and failing to install the update. Could this be related to the service issues that Apple is currently having?
Unplug the iPhone from the computer. Plug it in again after a few seconds and let iTunes detect the phone and give the warning that it is in recovery. Restore it again.
The first time I tried to upgrade my 5S I had the same problem. It is because iTunes took to long to extract the software so the phone disconnected. The second time, the extraction was much faster and it completed.
Similar Messages
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My iPhone is stuck at loading after trying to restore.
It is stuck at this screen all the time after I pressed restore
What can I do?Hi Isehelp,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Cheers,
- Judy -
IPhone 5s is stuck in recovery mode, trying to reset
I connected my phone to update to iOS 8 and iTunes recognized my phone in recovery mode. I'm ok with that. iTunes started extracting the software and once it was done, it then said it couldn't find an iPhone, even though it hadn't been disconnected. Not sure what's up but my phone is stuck.
Unplug the iPhone from the computer. Plug it in again after a few seconds and let iTunes detect the phone and give the warning that it is in recovery. Restore it again.
The first time I tried to upgrade my 5S I had the same problem. It is because iTunes took to long to extract the software so the phone disconnected. The second time, the extraction was much faster and it completed. -
IPhone 4 Verizon Stuck In Recovery After Restore!
Hi! I recently went to restore my iphone with itunes. My iPhone is running 6.0.1. Anyway, I wait for it to get to the restore process after the download, and it goes to recovery mode. I get an error on iTunes. iTunes cannot restore iPhone. I try to get out of recovery mode. It just goes Straight back to it. I unplugged it and get to DFU Mode. Then I Plug it back in. Instantly goes to Recovery. I Find that part strange. Any ideas? Please help, just got this iphone for christmas, if my mom finds out im dead!
Hi everyone. I have some more details. The iPhone does not show in iTunes, iRecovery, or any other programs.
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IPhone 4 update - stuck in recovery mode following unsuccessful restore.
Hello,
I was wondering if anyone can help me with my 'problem'?!
I have recently tried to download the latest available software update for my iPhone 4 and unfortunately my laptop power cable was disconnected before the update had completed. As a result I was unable to switch on my iPhone, so I immediately restarted my laptop and connected my iPhone in order to recommence the update. However, when I connected the device to my laptop I found that my iPhone was no longer recognized by my iTunes and a pop up box stating that: 'iTunes had detected an iPhone in recovery mode' and that the phone 'had to be restored' had appeared.
As I was unable to turn on my iPhone and, by this time, the iPhone was stuck constantly advising me to connect to iTunes, I decided to restore the phone as advised. I clicked the OK button and then the restore button at which point the error message stating the phone could not be updated due to 'unknown error 1604'. After several attempts I managed to get the phone to start and complete the restore process. Upon completion the phone is still not recognized and still stuck constantly telling me to connect to iTunes. I am able to start and complete the restore process again without error 1604 but at the end of the restore the problem persists.
Has anybody had the same or similar issue??
Any assistance will be appreciated.
CheersApple recommends to Restore, get Error 1604 leave iPhone connected, Quit iTunes, Restart iTunes, Restore again, fixed. Error 1604 try a different USB port or different computer. Some say Error 1604 is due to bad IPSW file, delete IPSW from computer, and install new file with iTunes or manually.
Here are Apple instructions http://support.apple.com/kb/TS3694#error1604 -
My iPhone 4 is stuck in recovery and won't restore. Should I take it to Verizon or Apple Store?
Out of nowhere my iPhone wouldn't turn on. I plugged it into iTunes to try to restore it but kept getting the message, "The iPhone 'iPhone' can't be restored. An unknown error occured (2001 or 2006)."
When I try to restore it now, I get the message "Device not elgible for requested build."
I have tried so many different options to try to fix it, but nothing has worked.
Should I take my iPhone to Verizon Wireless, my provider, or to the Apple Store?
And is there anything that either of them could do?First be sure you are running the latest version of iTunes (10.7). If not, update iTunes and try restoring again. If you are, make an appointment with the genius bar at a nearby Apple store and have them take a look at it.
-
HT201413 my iphone 3gs is stuck in recovery mode and wont restore keeps coming up unknown error 1015
any help would be great
1015 error: There are 4 possible causes of this error:
The activation server truly is unavailable. Rare, usually fixed within minutes.
Your antivirus or firewall or router's firewall is blocking access to
gs.apple.com on ports 80 and 443.
Your iPhone is jailbroken or otherwise hacked.
The computer you connected to during the restore/update was
used to hack/jailbreak some other iOS device, and its
network database was corrupted during the process. -
my iphone 5 is stuck in recovery mode after trying to update it and know it wont sync to my computer to fix it.... help
Hello richardayoub1,
Thanks for using Apple Support Communities.
If your iPhone is in recovery mode, you will need to restore it with iTunes.
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/HT1414
Take care,
Alex H. -
My iphone 5 is stuck in recovery mode after battery change?
my iphone 5 is stuck in recovery mode after battery change, I decided to change my faulty iphone 5 battery as i was out of warrenty, I managed to chance the battery with no problems (I Think), when i put the phone back together and tried to power on with the power button, nothing happened.! i connected to itunes and it powered on, displaying the connect to itunes screen (recovery mode) all was going well, the phone was restoring, the image of the phone restoring and loading up was displayed on the screen, when it finished it restarted but to show the connect to itunes screen again, it is stuck in the recovery loop. i tried the steps with holding the power and home button etc, none worked.! now when i try to restore, it extracts software but then, ' the iphone could not be restored, an unknown error occured (3194)' comes up, any ideas out there???? and Happy Christmas to Everyone ,
Hello Andyoneill9,
It sounds like you are trying to restore your phone but keep getting an errror message 3194. I want to recommend the troubleshooting steps from this article named:
Error 3194 or "This device isn't eligible for the requested build"
http://support.apple.com/kb/ts4451
Resolution
Important: If you see one of these messages and need help updating or restoring your iOS device, Install the latest version of iTunes and try to update or restore again. After that, follow these steps if you need more help.
Check your "hosts" file
After you've updated iTunes to the latest version, you can check the hosts file to be sure your computer can contact the update server. Use the numbered steps below if you’re on a Mac.
If you’re using a Windows computer, follow steps in this Microsoft support article, noting that resetting the hosts file will affect software services that rely on hosts file redirects. If you're using Windows on a business computer, consult your IT department to be sure applications will still work correctly after resetting the hosts file.
In the Finder, choose Applications > Utilities.
Open Terminal.
Enter this command and then press Return:
sudo nano /private/etc/hosts
Enter the password you use to sign in to your computer and press Return. You won't see text appear in the Terminal window when you enter the password. Make sure you use a nonblank administrator password.
Terminal will display the hosts file. Navigate using the arrow keys and look for an entry containing “gs.apple.com”.
Add the # symbol and a space ("# ") to the beginning of the gs.apple.com entry.
Press Control-O to save the file. Then, press Enter when prompted for the filename and Control-X to exit the editor.
Restart your computer.
Try to update or restore your iOS device again.
This is the first troublehsooting step to try, so there are additional things to try if needed you need them.
Thank you for using Apple Support Communities.
Regards,
Sterling -
My iPhone 5s is stuck in recovery mode and won't turn on, I've tried to restore and update it to iTunes and its finding my phone, but saying an error has occurred and won't work, the software is up to date, it just automatically switched itself off and when I try to turn it on, it shows the White background with the apple logo asif it's going to turn itself on but then switches off after a couple of seconds, what can I do? ive already taken it to a shop and he's looked at it, but said he can't fix it, thanks.
Visit an Authorized Apple Service Provider or Apple Store to get it checked. If they can't fix this, you'll have to pay the Out-Of-Warranty-Service fee to get a new replacement for a reduced price:
Out-of-warranty repair service
If your repair isn’t covered by Apple’s One Year Limited Warranty, AppleCare+, or AppleCare Protection Plan, your iPhone might be eligible for out-of-warranty service. For example, liquid damage isn’t covered by warranty but might be eligible for out-of-warranty service. Some damage isn’t eligible at all, for example if your device has been broken into multiple pieces. See Apple’s Repair Terms and Conditions for complete details.
Read Apple’s Repair Terms and Conditions
Model
Out-of-warranty service fee
Battery service*
iPhone 6 Plus
$329
$79
*available only if battery
fails Apple’s diagnostic test
iPhone 6
$299
iPhone 5s, iPhone 5c, iPhone 5
$269
iPhone 4s
$199
iPhone 4, iPhone 3GS, iPhone 3G,
Original iPhone
$149
Plus a $6.95 shipping fee, if required. Fees are in USD and exclude local tax. Pricing is for service through Apple. The final service fee we charge will be determined during testing and may be less than the service fee listed above. Pricing and terms vary for service through an Apple Authorized Service Provider.
copied from Service Answer Center - iPhone -
hi desperately need help. my iphone 3gs is stuck in recovery mode... when i try and do the restore via itunes it goes through the motions but when it gets to the end it tells me there was an error and it couldnt be restored... originally it was an ex contract phone that i had opened to orange from vodafone.. it was fine until i tried to do the ios 6 update
There is a way to get it recovered from the so called DFU mode. Try to restart the phone while holding the home and power button at the same time. Then try to connect it to iTunes and do the same again. If you try that again till it works you should be able to use your iPhone as before.
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Dear Friends, My Iphone 4s is stuck in recovery mode while trying to update to iso 6. I tried restoring it but unable to do so. gives me error 36 and goes back to recovery mode. I tried all the steps but no luck. anyone? Please Help!!
This writeup comes from the article referenced below it:
Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
http://support.apple.com/kb/TS3694#error1 -
After trying to restore my iphone 2g, it is stuck on the connect to itunes screen
after trying to restore my iphone 2g, it is stuck on the connect to itunes screen.
I am using it without phone service.
I connected it to my conputer and followed the activation steps.
then it took me to the sync screen where in the middle of the sync itunes said "iTunes could not backup iPhone because the backup session failed"
all through this the iPhone is stuck on the connect to iTunes screenCome on now, someone must know how to fix this.
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My iphone 3GS is stuck in recovery mode since upgrading to ios 5 and still, after upgrading to ios 6. What's up ?
I just went through this yesterday and because i am no where around my computer i lost everything and now my battery drains very fast...you are going to have to recover your phone i hope you have everything backed up and are next to your computer...if you are push and hold your home button and plug into PC at same time and continue to hold the home button untill you see your USB on your pc screen light up (depending on what type of pc maybe i dont know what you have)
push home button
Plug into pc usb
usb on pc screen lights up..let go of home button
follow instructions for restore/sinc
hope it helps -
my iphone 5 is stuck on recovery mode and everytime i tried to restore it , it says that my phone have error -1, how can i fix it or should i send my phone to the appstore ?
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
error code - 1
and see here
http://support.apple.com/kb/TS3694#error1
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