IPhone 6 leather case damage and colour loss

So I bought the iPhone 6 product red leather case when I got my iPhone, and after a couple months of use it looks pretty bad. Ultimately I'd like to get it replaced for a black one, does anyone know if that's possible or what my options are?

Point of sale ( Apple Retail store), or call applecare.  Accessories bought at the same time as the device "may" be covered by the same warranty that the device has. 
AppleCare US phone number: (800)-694-7466
Contact Apple for support and service
http://support.apple.com/kb/HE57

Similar Messages

  • IPhone leather case can cause scratches?

    Hi guys!
    I just bought the Apple iPhone leather case for my 5s, since i read so many positive reviews about it.
    I tried it on, and it feels very nice. No complains about that.
    But its really tight fit, so i had to struggle a while to take it off.
    My concern is: is it likely that the case can cause scratches on my phone, (especially corners and sides) when i put it on/take it off since its so tight?
    I feel like the tight fit could wear/scratch the frame because it take some struggle to remove it?

    Oceandreams wrote:
    I would like to get confirmation from Apple, since the Apple site is ambiguous!
    What's in the Box?
    iPhone 5s Case
    Compatibility
    Questions about compatibility? Call 1-800-MY-APPLE or Chat now
    iPhone models
    iPhone 5
    iPhone 5s
    Don't know how that could be ambiguous......

  • 'Iphone may be damaged and cannot be activated for service'

    Ive just bought a used iphone4. it arrived having been cleared and reset.
    I connected to itunes and upgraded to the new software. Then it worked for half a day. Then a message came up saying i need ot restore the phone.
    So i plugged it in again and at the end of the uprgrade sequence it comes up with-
    'Problem with the iphone - may be damaged and cannot be activated for service' - please visit apple store.
    Its obviously out of warranty and the apple store is a long way away. Ive only had it a day and im assured its never been jailbroken, dropped or water damaged.
    I know loads of people have had this message come up and people have recommened going to the apple store. But before i make the long trek i just wanted to know if anyone ever came up with a solution to fix this and use the phone again.
    Any help much appreciated. back on sh+tty blackberry!!

    Thanks for the replies guys!
    I cant access the phone it just stays on 'connect to itunes'
    Could someone quickly explain how jailbraking an iphone could cause it problems? I want to email the person I bought this from and tell them why I think they have damaged it by jailbraking it.
    I really appreciate this help bacuase ive shelled out £160 for this paperweight, Thanks.

  • I upgraded my 3gs to 5.01 and now I get the message "iPhone may be damaged and cannot be activated for service." Whats going on?

    I upgraded my 3gs to 5.01 and now I get the message "iPhone may be damaged and cannot be activated for service." Whats going on? I can't activate my device. It is essentially bricked at this point

    Same issue c'mon apple.

  • Can magnets in a iphone4 leather case damage the phone?

    I bought a Capdase leather case for my iphone4, after i found out that it uses a magnetic flap closure, I kinda worry about that magnet will damange my shiny iphone for things like the speaker,the built-in compass,the Gyroscope and many other delicate IC components.
    So my question is does magnet in a iphone case damage the phone or affect the use of the phone like phone signal and etc.?

    Thanks alot Malcolm, and base on your information, can I infer that using a case with magnet will not do permanent damage to my iphone4? it will only cause some temporary interference at most?

  • Iphone 6 case damaged

    I recently purchased the leather iphone 6 case from the apple online store (the week the iphone 6 came out). The case cost me $60. However, the case is damaged. It has marks all over the case (maybe from rubbing against other items). I would have expected the expensive case to last longer. Can I get a refund for the case? I am not happy with this product.

    This case is made from natural aniline leather. Its appearance will change as you use it.
    Foot note to iPhone 6 leather case

  • Iphone screen - vertical grey and coloured lines

    Would be interesting to know if anyone else has had a similar problem and how they got on. The phone has not been dropped or water damaged and last night a white screen appeared with grey and subsequently coloured vertical lines. It was on the table and working one minute and as described the next. The phone is still receiving messages, emails and calls because I can hear the bleeps but the screen is stuck on the vertical lines. I tried to reset etc but nothing. When plugging it into itunes all the information was still there. I tried a restore but still nothing.
    I have arranged to send it back to Apple but I am concerned that they are going to say it is not covered - I know I should wait and see but it would be comforting to know if anyone else has had a similar issue.
    Thanks in advance. Not looking forward to the next few days with no fun and feeling a bit fed up!

    I've had a similar problem with my iPhone, only my display flickers and eventually had horizontal lines. The phone is only 2 months old and I have cared for it as if it were a crate of eggs. I took my phone to the 'mos at the Apple store twice. The first time the dude pinched the upper right hand corner of the screen and it fixed the flickering temporarily. Then he took it in the back and said the cable needed to be re-seated... but it only worked for 20 mins (I had already left the store). I returned a few days later and the dude said my moisture strip had turned pink, indicating that the phone had been introduced to moisture and was no longer covered under the warranty. The only way this phone could have gotten wet would be if I sneezed on it or possible sweat. I suspect the 'mo at the Apple store switched my moisture strip when he took it in the back. Obviously, the iPhone is unpractical for normal everyday use if it stops working after only 2 months. Then Apple expects you can just buy another one.

  • I purchased my iPhone from UK which is unlocked but Now I am back to My Origin i.e INDIA and unfortunately my iPhone Display get damaged and Now I have to Repair it but..... The Problem is "iSTORE in India Doesn't Helping me in this issue"

    I purchased my iPhone from UK which is unlocked.
    But Now I am back to My Origin Place i.e INDIA.
    And unfortunately my iPhone Display get damaged..  and Now I have to Repair it but.....
    The Problem is "iSTORE in India Doesn't Helping me in this issue".
    I would request APPLE please get this FIX as I am also your customer and now it is globalization.
    SO please find any way to get this fixed...
    Apple Customer care Please send me any Services note That I can show to iStore in India i.e (In Korum mall Thane, Mumbai, Maharashtra, India )
    So I can get my dispaly fixed in INDIA itself.
    Requested to please help me out of this issue..
    Thanks
    APPLE user
    sonu.mas007

    They can provide some kind of way towards this solutions...
    eg:
    1) Accept my UK iPhone in India courier it to Purchased Place (Repaired it)
    2) Accept my UK iPhone in India Take some difference assign me India iPhone.
    3) Accept my UK iPhone in India give me any option to ugreade to iPhone 5 (Indian).
    4) Accept my UK iPhone in India give me some Receipt (Courier me My new iPhone from UK).
    5) Approve my VISA for going to UK again as it not easy for INDIAN to go there with some kind of this Reason.
    6) Give the Postal Address where we can send our APPLE to get only Service and they can send it back to us if it got reparied.
    As no one would like to go UK only to Purchase APPLE..
    There are some personal reason they have to go to Other countries for ... and If some one is FAN of APPLE like me would do the same mistake that I have done..
    7) If the APPLE wanted to serve their customer they would have get to the solutions with their excellent mind.
         As far as I am concern I am just the USER of my FAV APPLE but.. .. I guess this policy would not keep me as the SAME FAN of APPLE as I am now...
    If this is not going to get solved I guess I have to start with other BRAND Like SAMSUNG S4 where I can get everything in my STATE..
    But YEH it not a right was to have this BAD policy.
    I just dont know why they are not coming ip with great solution for this issue in this tecnology world.
    Any help to find other BEST Brand who has awesome services..

  • My iphone has water damage and it couldnt take anymore and turned off and wont turn back on. What do i do?

    My iphone 4 has water damage and it has taken its toll and turned itself off and wont turn back on. I have tried everything, restoring, charging, restoring through itunes and taking it in for repair at an independant retailer. I really need my iphone so i was wondering where the best place to repair it is and if i can take it to apple, how much it would cost?

    There is no such thing as an Apple authorized repair facility or technician.  Since Apple replaces iOS devices and does not repair them in-house, they've never offered any iOS device repair training or certification.  Likewise, there is no system of distribution of OEM parts, since there are no authorized repair centers to use them.  Any parts are used, 3rd party recycled or outright stolen/black market.
    So, anywhere you take it other than Apple is a situation of you pay your money and you take your chances (and you have no one to turn to if it fails, other then the person or place that failed to fix it for you).
    Your optimal option would be to take it to Apple, pay the out of warranty repair fee and swap it for a fully factory refurbished unit (which will have a new screen, new battery and a min. 90 day warranty).
    However, if it has been taken apart by someone else already for past private repair attempts, then Apple will not allow an out of warranty replacement.
    The out of warranty replacement fees are available for each country under the iPhone support links, e.g. in the USA - http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne

  • Adhesive iPhone 5 case damage charging, Adhesive iPhone 5 case damage charging

    I have an iPhone 5 I have got an adhesive case for it and it covers near my charging dock on my iPhone 5 so when I plug my charger in the case pushes the charger out slightly would it dmsge it in anyway please reply ASAP !? ;(

    Thank you so much TnD1w
    I also had this problem with all of my lightning cables, but did not realized it was simply dust in my iPhone port. I used a paper twist tie to remove gently the dust, and voilà, the port works fine now.

  • IPhone 5 jumping screen and colour distortion!

    Hello, has anyone experienced their iPhone 5 screen jumping when surfing the net and also colour distortion? I have tried switching off and on several times plus also holing down both buttons at the same time but it keeps coming back? Please help! Thank you.

    First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.
    If that doesn't work then make an appointment at an Apple Store to have your phone examined.

  • IPhone 5 - Water Damage and Screen Damage

    I dropped my iPhone 5 December 2013, managed to deal with it upto the end of January when I went to a party and accidentally knocked it into a drunken friends sick. I dried phone best I could as I had no rice nearby so just was a towel I used. The phone turned on and off okay however was tacky with buttons on the screen, it was bad calibration. The phone worked for 2 weeks then started having bad calibration issues again and then I got lines down the screen multicoloured so by this I'm assuming that it's water damaged. The screen is completely smashed and chipped on the rear corner and front corner. I'm just wondering if anyone knows a price it would be for a replacement at the Genius Bar (Liverpool, UK). All I get on emails, chat and phone is we'll look when you come in and after inspection the most it can be is £209 which I'm hoping I don't have to pay. I'm needing an approximate price not the maximum they charge for any inspection. Does anyone know the criteria for it to ever be £209 or anybody had this experience before? I have no idea what to take in with me money wise and no idea what they will have to do. Also regarding the SIM card, can that get damaged in anyway? And will my contract company (O2) send me a new one for free of charge if it's rusty broke or whatever?
    My iPhone 5 is in warranty, I dropped it last year and paid £170 to get a replacement but apparently prices have changed. My warranty runs out the end of April 2014/beginning of June 2014.
    Thank you

    "If Apple allows me to purchase a phone for the replacement fee, would they allow me to purchase the iphone 5 at the replacement fee price? "
    No.
    "Or would I only be allowed to purchase the iphone 4s because it was the model I am replacing?"
    Yes.

  • My Iphone has water damage and will not hold a charge.

    About 5 weeks ago, I got my iPhone 4s wet. It was not completely submerged in water and had a phone cover on it at the time. I put it in a bag of rice for about 3 weeks and it is now fully functional. The buttons, sound, camera, touch screen, etc... it works the way it did before. The only way the phone will turn on is if I connect it to the charger, but it will only stay on for a few mins before a red line appears across the screen and fades out then will power itself up again. If i leave it connected to the charger it will keep doing this over and over again. Is there anything I can do to fix this, or have it repaired?

    I would not have it repaired.  I would take it to Apple and get an out-of-warranty replacement.  I believe it's $199 for the 4S.

  • You have a problem with the Internet phone. Sorry, but you connected the iPhone is likely damaged and e can be activated

    help me plz

    No Results have tried a hundred times.i do not understand "stopp trolling"how to do it

  • HT1212 My phone screen is damaged and i can not use the screen, how do i back up the info on the iphone to itunes on my laptop?

    My iphone screen is damaged and cannot be used. I received my new iphone this morning. How do i back up the contact numbers on the damaged phone to itunes on my laptop so that i can then transfer this contact list to the new iphone?

    If the device has been used as designed, contacts would be synced to a supported application on the computer or a cloud service.  If the device has regularly been synced and backed up to iTunes on the computer, simply plug it in and allow the sync/backup to occur.
    If the device has never been synced/backed up to a computer, it is not possible to force one without a working screen.

Maybe you are looking for

  • HT201493 i can locate other family on iphone 4s but not on iphone 5.

    I am currently using a iphone 4s update to iOS 6.0.1.  I can locate family with iphone 4 and 4s but not when they have the iphone 5.

  • Understanding VOIP Peers

    I have a number of questions on an h.323 gateway configuration. 1. I have a 3660 connected to a PBX via T1 CAS. I have the necessary pots peers to send digits to the PBX. If I configured CM to send a string of digits to the Gateway for an outbound ca

  • Moving iTunes imported music albums from MBP to iPad

    I have a MBP in my name/iTunes account, my wife has just been given an iPad 3, and she has her own iTunes account on it. Is there anyway (without the sharing option) of moving albums from my MBP to her iPad so that they physically sit in her iPad, no

  • Block operations on the GUI when a clock-cursor is Displayed

    Hello, How is it possible to block the actions made on a JPanel / JTable / JFrame etc. ??? The scenario is an operation that is taking place and a clock-cursor is displayed. Ofcourse making the clock-cursor appear does not mean that the GUI is blocke

  • PPS  Activation

    Hi, We are on SRM 7.0 and PPS. We want to activate the PPS functionality in SPRO but not able to see the  Procurement for Public sector directorylisted  under SRM server. Please let me know if any one has come across this issue and any other switches