IPhone 6+ not available at local corporate store - INSTANT savings not available

My wife and I are ready for upgrades, we were excited to learn about the trade-in promotion for a new 6 or 6+.  Be both have 4's in perfect condition.  We visited the "Verizon" store in St. Joseph MI.  We were told they are not a corporate store and that we would have to pay upfront for everything.  Wait for our phones to arrive, wait for our old phones to be sent back (4 to 6 weeks) before receiving our  Visa gift cards.  The advertised INSTANT savings only happens at corporate stores.  We asked for the location and phone number of the nearest corporate store - Mishawaka.  My wife called before we made the trip.  They have zero iPhone 6+ units in stock.  And the others forgot to tell us that there is a new $30 upgrade fee per phone.  Because they do not have any units in stock, we must pay up front and wait for our phones and gift cards as if we purchased the phones at a retail store or online, no INSTANT savings.  We are not happy customers who are considering taking our 4's to a prepaid plan offered by another company.

As has been pointed out, it is a popular release. In fact, the most popular smartphone release in history. There are going to be shortages. You may have to wait to get it.
Mr_O wrote:
We are not happy customers who are considering taking our 4's to a prepaid plan offered by another company.
Kind of makes me think of THIS.

Similar Messages

  • Hi , i bought this phone from Dallas , TX  on 22 jun 2012 , right now I am in india . My phone Accidentally fall in water tub. And now is not working . For iphone replacement ,I went to local apple store in Pune (India). but these guys are not helping me

    hi , i bought this phone from Dallas , TX  on 22 jun 2012 , right now I am in india .
    My phone Accidentally fall in water tub. And now is not working .
    For iphone replacement ,I went to local apple store in Pune (India). but these guys are not helping me . And they  are not ready to replace my phone .
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    <Personal Information Edited by Host>

    Your warranty is only good in the US where you bought the phone. You will need to contact Apple Support in the US to arrange to return your phone to the US for repair. You should also inquire as to whether they will be able to return the phone to you in India.
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Apple - Support - Contact Apple Support.

  • Local Machine not present in local configuration store

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    Hi Dee McClanahan,
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  • Voucher not found in local voucher store.

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  • Bad Corporate store experience

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    Hello teresa3057,
         Thank you for sharing your feedback with us as it's EXTREMELY valuable to us! As your wireless service provider, we have a responsibility to ensure that you have the BEST experience with us! We want your shopping and retail experience to be a memorable and magical one! Based on your posting, we clearly dropped the ball! I want to refresh our commitment to you, our customer, and show you why we are the best wireless provider for your wireless needs! Please accept my sincerest apology for the subpar experience. As a wireless specialist, I  want to ensure that you are getting the most out of your device/service. If there are any unresolved issues then please reply with a private message. This way we can partner together and explore all options for you.
    Thank you...
    ArnettH_VZW
    Follow us on Twitter @VZWSupport

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