IPhone 6 Plus 16b storage available 0 bytes

Hello everybody,
i'm writing because it's 3 months now that i'm trying to find out (restoring, reseting my phone),
WHY even if my phone is empty/clean of apps, videos, photos, on the iTunes says that:
a) my photos are using 188,9MB of space;
b) my Documents and Data are using 48,9MB of space;
c) my """""OTHERS"""""!!!!!!!!!! are using 9,16GB of space?????????
d) free space 826,1MB,
and on the Usage of my phone says that the Used space is 11,6BG and the Available space 0 bytes?
Does someone knows what is that OTHER and how can i clean my phone?

The storage is occupied with iOS and system files. To free up some space you may try to reset and restore your device.
Press and hold the Sleep/Wake button
Press and hold on the Home button
Keep holding both buttons until the display turns off and back on with Apple logo on it.
Alternatively, you may go to Settings - General - Reset - Reset All Settings
If this does not help, try these steps. Note that this may erase the data from your computer.
You need to restore your device to factory settings.
Take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.
If this does not help, try the recovery mode. Turn your device off, then plug it to your computer with the home button pressed. You will need to have iTunes installed on this computer. Keep the Home button pressed until you see the iTunes logo on the screen of your iPhone. After that on your computer you should see the iTunes window saying your iPhone needs to be restored to factory settings. Click on the restore button.
More info about storage on iOS devices:
See how much storage you've used on your iPhone, iPad, and iPod touch - Apple Support
How OS X and iOS report storage capacity - Apple Support

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Iphone 6 plus 16GB storage problem

Halo Apple , i used iphone 5s 16GB , now i want to renew contract with Maxis but only got Iphone 6 Plus 16GB , i got apps like facebook&messenger , whatsapp , wechat , youtube , instragram , weibo , waze , google maps , car loan calculator , lunar calender , whosay , fifa 14 , 2000+ photos , 15 HD MTV , i see many forum said no enough , is that true ?

Apple is not here. The forum is for Apple users like you.
As an Apple user, my opinion is you should either purchase an iPhone with more storage, or remove quite a few of the apps and/or data you mentioned.

IPhone 6 plus usage/storage almost full

My 16gb iphone 6 plus is giving me a warning that I am almost out of space , yet when I sync it to iTunes it lists that I have 4gb of space. I have all my music on iTunes Match and have about 1.3 gb of photos. I've cleared out caches of some apps and deleted and reinstalled others like Twitter and Instagram. I wasn't able to use my camera because the storage was full, yet another camera app camera pro worked. What am I missing?

I know that a portion is for the OS. But it under the storage it shows 1.3 GB used and 10GB free. There is at least 2GB missing. Now with some apps installed I have 5.4GB used and 6.4GB free. Thats 11.8GB, so the OS is 3-4GB in size?

IPhone 6 Plus 16GB Storage

I bought today an iPhone 6 Plus 16GB and noticed that out of the 16GB 1.3GB were already used and that 10GB is free. When I had iPhone 5 16GB it had 14GB free.
Is there anyway to retain the space?

I know that a portion is for the OS. But it under the storage it shows 1.3 GB used and 10GB free. There is at least 2GB missing. Now with some apps installed I have 5.4GB used and 6.4GB free. Thats 11.8GB, so the OS is 3-4GB in size?

Iphone 6 plus: Status not available at this time

I Pre-ordered my Iphone 6 plus 16gb space gray. The morning of the pre-order being available. First it told me a date of 10/14 for delivery. One day later it changes saying that the date is not available at this time. Is there anyone at Verizon that can look this up for me. It is pretty pointless to have a pre-order that does not actually come out on release day.
Thanks
Dylan

DylanN6695, I'm sorry for the confusion with your ship date. I have sent you a direct message. Please reply to the direct message so I can review your order status.
AndreaS_VZW
Follow us on Twitter @VZWSupport

IPhone 6 Plus 16gb storage doubts?

Why is it sold as 16gb of storage if the actual, real storage is then displayed (on both iTunes and the iPhone itself) as only 11.7gb?
Where is the rest of the supposed storage? Is there a way to understand why it's this way?
I'm not talking about how much I use, I'm talking about the total hardware storage.
I bought a 16gb 'cause I've always only used about 12-13gb on my old 4S (64gb), so 64 was a waste of money in the end but now 32 isn't available anymore.
I thought 16 will be more than enough, even if the real storage is then only about 15 or so.
Leaving a couple gb out for iOS updates and stuff, should be no problem.
BUT 11.7! Now I'll have to delete some things and I don't think it's fair to pay for 16 and get 11...
Anyone have an idea? Is it only my phone in particular?

The storage is occupied with iOS and system files. To free up some space you may try to reset and restore your device.
Press and hold the Sleep/Wake button
Press and hold on the Home button
Keep holding both buttons until the display turns off and back on with Apple logo on it.
Alternatively, you may go to Settings - General - Reset - Reset All Settings
If this does not help, try these steps. Note that this may erase the data from your computer.
You need to restore your device to factory settings.
Take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.
If this does not help, try the recovery mode. Turn your device off, then plug it to your computer with the home button pressed. You will need to have iTunes installed on this computer. Keep the Home button pressed until you see the iTunes logo on the screen of your iPhone. After that on your computer you should see the iTunes window saying your iPhone needs to be restored to factory settings. Click on the restore button.
More info about storage on iOS devices:
See how much storage you've used on your iPhone, iPad, and iPod touch - Apple Support
How OS X and iOS report storage capacity - Apple Support

Iphone 6 plus (16GB) storage capacity

Hi guys.
How much storage is taken up by the operating system for ip6 plus?
I recently bought my ip6 plus and as soon as I activated the unit, I checked the capacity (Settings>>General>>About) and it says Capacity: 11.8 GB.
So the iOS is roughly 4++GB? Is it normal?
Thanks!
-Yson

The iOS is part of that. Reporting method, like most all computers, is the rest.
http://en.wikipedia.org/wiki/Gigabyte
How OS X and iOS report storage capacity - Apple Support

Does anyone know when the iphone 6 plus will be available in Australia

Carriers and apple seem to be out of stock any rumors out there when it will be available

I put two of them on a slow boat to China that should sail close to you.
Seriously, we don't know. We are users like you. All I can tell you is that you will hear it from Apple before you will hear it from us.

IOS 8: iTunes Match hogging huge amount of storage space on iPhone (6 Plus)

Hi there!
I use iTunes Match for a long time now, Have about 18k Songs in in all tagged incl. covers (compressed with JPEG mini app)
After updating to iOS 8, I'm quite sure that Match seems to be the root of a massive use of "other" storage space on my new iPhone 6 Plus. I opted for the 16GB because I thought I don't need more because of iTunes Match. Apparently I was mistaken as the baseline design by Apple is no longer sufficient for using the basic services Apple provides. I tried to solve the problem by restoring the Phone two weeks ago, but the problem reoccurs no matter wether I create a new iPhone and activate iTunes Match or restore it form an iCloud Backup.
I made some screenshots to show the problem:
Note that I have deleted every single cache-file prior to this screenshot and that there is not a single music file on the iPhone.
There also still seems to be a problem with the delete-function integrated in iOS, as music-data is not always wiped, but that's old news I think:
After experimenting with deactivating and activating iTunes Match on the phone and downloading a short album (~50MB) for testing purposes, this happened:
I am out of ideas how to fix this...Applecare is more or less not available right now here in Germany because of the iOS 8.0.1 disaster.
I'm really ****** of as more and more space is eaten up on my phone without even having any use of it. Restoring my iPhone every 2 weeks can't be the answer.
Does anybody have an idea how to fix this? Is this problem a known bug and fixed in iOS 8.1?
Any help is appreciated
Kind regards,
Thorbjörn

Hello Dan,
I am having the exact same issue except mine might be a little worse. I restored my phone and "set up as new" about 3 times. I didn't have much to lose as far as "backup" was concerned so I just went ahead and wiped the whole phone clean. I am missing 10gb.
I Have accepted the fact that iOS takes 5.2GB of storage to run my phone (which is ridiculous). I have also added up all my used data in the "manage storage" portion in setting and it adds up to about 2gb. So basically I have about 10GB unaccounted for. I chatted with apple twice and talked to supervisors and they all tried to walk me through the same process of restoring, rebooting, clearing cache, resetting etc. nothing has worked. I've come to the conclusion that it's a faulty flash drive and we just need to return our phones for new ones. Nothing can be done.

IPhone 6 plus storage usage spikes over 30GB

I have an iPhone 6 plus 64GB. iOS 8.2.
SInce the 8.2 update, my phone has been giving me a notifcation saying that it has low storage. When I look at my usage, I have 5GB of photos, 2 GB of music and various smaller apps under 1 GB. The available storage number is small or even 0kb. After I close all of my apps, the available storage spikes to about 35GB!
Any ideas as to what is going on and how to fix it?

Hey vinedine,
I would suggest reviewing your storage usage in iTunes to get another perspective of the data that is being stored on your iPhone. See the "View storage usage for your iOS device in iTunes" in the article below.
Take a look at your Mail and Messages apps. Many times, the photo and video attachments in those applications can take a lot of space on your device.
See how much storage you've used on your iPhone, iPad, and iPod touch - Apple Support
https://support.apple.com/en-us/HT201656
If your device is near its capacity or you get an alert that your storage is full, you can remove some of your less used content to make room for more.
iTunes displays how much space the selected songs, videos, audiobooks, and apps use in the status bar on the bottom of the screen. You can also see this information by selecting an item and then choosing File > Get Info. The size is available in the Summary tab.
You can transfer or sync content to your computer from your device. If you want to remove certain types of content from your device, learn how to manually manage content using iTunes.
Hope that helps ...
- Judy

Missing Storage Space on iPhone 6 Plus

I have an iPhone 6 Plus 16GB Verizon model and although I know this question has been asked a number of times, I can't seem to find an answer that actually makes sense to me so here goes.
The phone was bought new in January 2015 and a backup from my old iPhone 5 was loaded onto this phone. Going through the process, iTunes showed the phone as having a capacity of 14.x GB of space before the backup was installed. After the backup, Settings - General - About shows capacity as 11.8 GB as seen below.
So far so good. I follow that the loss from the touted 16 GB down to 11.8 GB is due to formatting and iOS taking space.
Now the part I don't seem to understand. I just connected the phone to iTunes and did a backup and iTunes shows the phone as having 6.45 GB of available space. If I eject the phone and reconnect to iTunes, it still shows that there is 6.45 GB of available space, yet when I go to Settings - General - Usage, it states that 8.5 GB are used and 3.3 GB are available as seen below.
So, where is the missing 3.15 GB. I clicked on Manage Storage and went through every item listed and added up all the space that these items are using and the total comes to 5.35 GB, yet it is saying 8.5 GB is used in the pic above.
Can someone please explain where the missing 3.15 GB can be found. I have only been using the phone for about 3 months and I don't stream music or videos, etc and I do NOT have iOS 8.3 sitting on my phone waiting to be installed.
I would greatly appreciate it if someone could give me a rational explanation as to where this hidden 3 GB resides and how I can reclaim it.
Thanks.
Dan

Hello Dan,
I am having the exact same issue except mine might be a little worse. I restored my phone and "set up as new" about 3 times. I didn't have much to lose as far as "backup" was concerned so I just went ahead and wiped the whole phone clean. I am missing 10gb.
I Have accepted the fact that iOS takes 5.2GB of storage to run my phone (which is ridiculous). I have also added up all my used data in the "manage storage" portion in setting and it adds up to about 2gb. So basically I have about 10GB unaccounted for. I chatted with apple twice and talked to supervisors and they all tried to walk me through the same process of restoring, rebooting, clearing cache, resetting etc. nothing has worked. I've come to the conclusion that it's a faulty flash drive and we just need to return our phones for new ones. Nothing can be done.

IPhone storage available vs used

I have 16 gb iPhone 4S. Under storage it shows I have used 10.9 gb and have free 2.7 gb. This only adds up to 13.6gb total. Where is the rest of my gb and why would the amt be off like that?

Because you only had about 13.6GB's of usable space available to begin with. The answer has to do with electronic devices and their operating systems using a different definition of "gigabyte" ("GB") than that of the manufacturer's of storage devices such as memory cards and hard drives use. When manufacturers of such devices say "GB", they mean what is called a "decimal gigabyte", which equals exactly 1,000,000,000 (one billion) bytes. When your device's operating system describes the capacity of the storage, they use what is called a "binary gigabyte", which equals exactly 1,073,741,824 bytes. Because of this discrepancy, a device has less binary gigabytes than decimal gigabytes. It turns out that a decimal gigabyte is approximately 93% the size of a binary gigabyte, so if your iphone is 16 decimal gigabytes, your operating system will report that it is approximately: 16 * 0.93 = 14.8 binary gigabytes, minus what the OS occupies, equals 13.6GB's.

Two phones ordered, only one shipped. The iPhone 6 has shipped with tracking number and charge to my card. iPhone 6 Plus has no information available, no one at CS can tell me if this is normal, if it is delayed, any info appreciated.

I placed an upgrade order for two phones, an iPhone 6 and 6plus.
I was in the Verizon shopping cart at 11:55 and checked out by 12:01 AM pacific time.
I do have my email confirmation for both phones with ship date 9/19
The iPhone 6 has shipped with tracking number and the charge to my card came through for the price of this phone.
There is no other information available - nothing on the status of the 6 Plus. Customer service doesn't know if this is normal or if my order went through, its really bad.
Any further information would be much appreciated.

I was just told by a Verizon sales rep that, when her team got in, when she checked the system at 3:03 (midnight+ 3 minutes) all 6Plus had a back order date of October, and now its going into November even though the pre-order system was showing 9/19 - that all verizon iphone 6 plus had an instant sell out.
She had no additional information on my iPhone 6 plus, not even if there was a chance for it to ship out, when the back order date would be - no further information.
(A different rep I talked to said all iphone 6 plus pre orders had a ship date of October, all of them - I asked what Verizon is going to do when they advertised iphone 6 plus for 9/19 delivery and your telling me they never had any available - at this point he transferred me... *****)

TS3992 My iphone will not back up with iCloud. it keeps popping up a push notification telling me that i do not have enough storage available for the back up. but in my settings and storage it tells me i have 2.8 GB of 5 GB free space, help!?

My iphone 4s will not back up with iCloud. it tells me i dont have enough iCloud storage available, that i can manage my storage in my settings, when i click the settings it tells me i have 2.8 GB free space out of 5 GB. i dont know what to do about this problem. it hasnt been backed up in 3 weeks. and if i still have icloud space avaliable on my phone i do not need to purchase more. i have very few aps backed up on my icloud. i do not understand this help me please

Go to Settings>General>Usage and see how much space is available on your phone (listed at the very top). The pop-up might be telling you that you don't have enough space on your phone to perform the backup, not that you don't have enough space in your iCloud acount to store the backup.

IPhone 4, 16 GB. After upgrading to iOS 7, despite having 10 GB free, the phone says No storage available. Tried a soft reset, tried restore as well. Still not working. iCloud is switched off.

My wife has an iPhone 4, 16 GB. After upgrading to iOS 7, despite having 10 GB free, the phone says No storage available. Tried a soft reset, tried restore as well. Still not working. iCloud is switched off.
Please help.. This has become a pain.. and of course theres no way to go back to iOS 6.

Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
iTunes free download from www.itunes.com/download
Then... Restore as New (not backup) and Re-Sync your Content.
Restoring > http://support.apple.com/kb/HT1414
SYNCING with iTunes > http://support.apple.com/kb/HT1386

IPhone 6 Plus 16b storage available 0 bytes

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