IPhone 6 Plus 16gb storage doubts?

Why is it sold as 16gb of storage if the actual, real storage is then displayed (on both iTunes and the iPhone itself) as only 11.7gb?
Where is the rest of the supposed storage? Is there a way to understand why it's this way?
I'm not talking about how much I use, I'm talking about the total hardware storage.
I bought a 16gb 'cause I've always only used about 12-13gb on my old 4S (64gb), so 64 was a waste of money in the end but now 32 isn't available anymore.
I thought 16 will be more than enough, even if the real storage is then only about 15 or so.
Leaving a couple gb out for iOS updates and stuff, should be no problem.
BUT 11.7! Now I'll have to delete some things and I don't think it's fair to pay for 16 and get 11...
Anyone have an idea? Is it only my phone in particular?

The storage is occupied with iOS and system files. To free up some space you may try to reset and restore your device.
Press and hold the Sleep/Wake button
Press and hold on the Home button
Keep holding both buttons until the display turns off and back on with Apple logo on it.
Alternatively, you may go to Settings - General - Reset - Reset All Settings
If this does not help, try these steps. Note that this may erase the data from your computer.
You need to restore your device to factory settings.
Take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.
If this does not help, try the recovery mode. Turn your device off, then plug it to your computer with the home button pressed. You will need to have iTunes installed on this computer. Keep the Home button pressed until you see the iTunes logo on the screen of your iPhone. After that on your computer you should see the iTunes window saying your iPhone needs to be restored to factory settings. Click on the restore button.
More info about storage on iOS devices:
See how much storage you've used on your iPhone, iPad, and iPod touch - Apple Support
How OS X and iOS report storage capacity - Apple Support

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Iphone 6 plus 16GB storage problem

Halo Apple , i used iphone 5s 16GB , now i want to renew contract with Maxis but only got Iphone 6 Plus 16GB , i got apps like facebook&messenger , whatsapp , wechat , youtube , instragram , weibo , waze , google maps , car loan calculator , lunar calender , whosay , fifa 14 , 2000+ photos , 15 HD MTV , i see many forum said no enough , is that true ?

Apple is not here. The forum is for Apple users like you.
As an Apple user, my opinion is you should either purchase an iPhone with more storage, or remove quite a few of the apps and/or data you mentioned.

IPhone 6 Plus 16GB Storage

I bought today an iPhone 6 Plus 16GB and noticed that out of the 16GB 1.3GB were already used and that 10GB is free. When I had iPhone 5 16GB it had 14GB free.
Is there anyway to retain the space?

I know that a portion is for the OS. But it under the storage it shows 1.3 GB used and 10GB free. There is at least 2GB missing. Now with some apps installed I have 5.4GB used and 6.4GB free. Thats 11.8GB, so the OS is 3-4GB in size?

Iphone 6 plus (16GB) storage capacity

Hi guys.
How much storage is taken up by the operating system for ip6 plus?
I recently bought my ip6 plus and as soon as I activated the unit, I checked the capacity (Settings>>General>>About) and it says Capacity: 11.8 GB.
So the iOS is roughly 4++GB? Is it normal?
Thanks!
-Yson

The iOS is part of that. Reporting method, like most all computers, is the rest.
http://en.wikipedia.org/wiki/Gigabyte
How OS X and iOS report storage capacity - Apple Support

I just go an Iphone 6, 16GB and it tell me storage is full.

I just go an Iphone 6, 16GB and it tell me storage is full. I purchased 20GB from I cloud and it says it has used about 12 GB and I have about 8 Left on Icloud but I still have no storage left on my phone and cannot take photos, download apps, etc.. I read that the process is supposed to save a smaller version of the photo on my phone and save the higher resolution version in the cloud. It does not seem to have done this however. I do not want to risk deleting.
Also I ahve photos there that are 5 years old and I do not need them to appear on my phone. Can I delete them and still keep them in Icloud? It seems I could not bsed upon what I read. Please hlep. I a comig from using a Droid for the past 5 years.

Lets get the feature to work, Doc_Gorgonzola! I assure you that its compatible with the 6 and 6+. I just sent you a private message as I need more information to fix it. Reply back at your earliest convenience.
Thank you.
LenaA_VZW
Follow us on Twitter @VZWSupport

Hi i need advise , my new Iphone 6 Plus 16GB under warranty battery is not charging while plugged tested

Hi    I m new registered to this community chat as i need help from your kind adv . i seek advise on my under warranty Apple Iphone 6 plus 16GB battery is not charging while plug tested and was asked to surrender my phone to Maxi as they said since phone shutdown no power and they need to send back to Apple for rectified and i need to wait for `14 days for outcome .
Today is at almost reach 14 days and i have not hear from   Maxis Mobile service Sdn Bhd in Mid Valley Garden .
What is the Warranty term of Apple Iphone 6 Plus .       some told me i should have the replacement on the spot once rectified that s phone hardware problem .
I need help as calling Maxi Garden te; 2287 5603 always no reply and calling the person handled my case no responding ??
Shirley Tan

See this -> http://www.apple.com/support/iphone/repair/

I'm running out of storage on my iPhone 5 16gb?

Here's the thing I have an iPhone 5 16GB phone which is using 13.1gb leaving only 241mb available.
My laptop is out of service so I haven't been able to back up to my laptop for a while, but have iCloud storage of 15GB which I have 11GB available.
Music takes up 4GB
Photos 3.3GB
Lots of apps
I've deleted all my SMS messages
Cleared all my cookies and safari data
I have photos stored on my phone from 2011 which I don't need on my phone but don't want to delete them... Help

Delete some apps (you can download them again later). Download the Dropbox or Box app and open an account. They both give you some space for free. It should be more than enough space to upload your pictures so that you can then delete them from the device.
How much space you have in iCloud isn't really relevant. That's space for back ups. It can't substitute for local storage.

Blue screen crash iPhone 6 Plus 16GB

Hello,
I bought an iPhone 6 Plus 16GB space gray, expecting that it would be exempt from any blue or red screen of death crashes.
Alas after only a few days I have seen the first crash. I was running an app and the screen went solid blue in the top 2/3 and blue/black in the lower 1/3.
Then it rebooted and a few seconds later I had the lock screen.
I was under the impression that the crashes mentioned in the news were due to TLC flash.
The 16GB phone is supposed to have a Hynix H2JTDG8UD1BMS part that is E2NAND3.0 technology. I have no idea if that is TLC or MLC or what.
Has anyone else here seen the BSOD (blue screen of death) in the 16GB phone?
Thanks.

Your phone is still covered under warranty. Contact Apple Support to get it serviced:
iPhone - Contact Support - Apple Support

IPhone 6 Plus 16GB blue screen crashes: Read, error type:Address map hole or size mis-match

Hi folks,
Some time ago I had a 16GB 6+ and it crashed with the blue screen, so I returned it. I now have a brand new one that I got from Tmobile ($75 return fee) and although it has mostly worked just fine, I have gotten 2 blue screen crashes. Below are the details from the phone's log.
What strikes me is the message "Read, error type:Address map hole or size mis-match".
Does anyone know if this could be caused by a hardware defect?
I've gotten one of these crashes running iOS 8.1.2 and another in 8.1.3.
Thanks.
Incident Identifier: 20304759-E90B-453F-BDC5-176AF4E30041
CrashReporter Key:   fcf18d230005749957728546dea3221a0c588330
Hardware Model:      iPhone7,1
Date/Time:           2015-01-25 19:43:44.913 -0800
OS Version:          iOS 8.1.2 (12B440)
panic(cpu 0 caller 0xffffff8008cd45d0): L2C PIO error (src:core0-AF snoop, address:0x1202030208, access:Read, error type:Address map hole or size mis-match, L2C_ERR_STS:100003fc00000202, L2C_ERR_ADR:0x1108e1202030208, L2C_ERR_INF:0x2107)
Debugger message: panic
OS version: 12B440
Kernel version: Darwin Kernel Version 14.0.0: Mon Nov 3 22:27:30 PST 2014; root:xnu-2783.3.22~1/RELEASE_ARM64_T7000
iBoot version: iBoot-2261.3.33
secure boot?: YES
Paniclog version: 3
Kernel slide:     0x0000000006000000
Kernel text base: 0xffffff8008002000
Epoch Time:        sec       usec
Boot    : 0x54bc22ef 0x00000000
Sleep   : 0x54c58398 0x0002abb4
Wake    : 0x54c583ae 0x000f08df
Calendar: 0x54c5b7e3 0x00025045

same with my iPhone 4s 16gb
{"os_version":"iOS 8.1.3 (12B466)","bug_type":"110"}
Incident Identifier: 582496DB-6999-468C-9504-3D1C191B9F4B
CrashReporter Key: 623a577555e51ed110b937358adfa66fba3ea447
Hardware Model: iPhone4,1
Date/Time: 2015-02-20 04:17:50.830 +0300
OS Version: iOS 8.1.3 (12B466)
panic(cpu 0 caller 0x83dc8347): "i2c1::_checkBusStatus Bus is still in a bad state; last write status 00010110 xfer 00000000 fifo 00000000 for device als"
Debugger message: panic
OS version: 12B466
Kernel version: Darwin Kernel Version 14.0.0: Mon Jan 12 21:30:11 PST 2015; root:xnu-2783.3.26~3/RELEASE_ARM_S5L8940X
Kernel slide: 0x0000000003400000
Kernel text base: 0x83401000
Boot : 0x54e68884 0x00000000
Sleep : 0x54e68a7e 0x000dd6ac
Wake : 0x54e68b19 0x00035c02
Calendar: 0x54e68b1d 0x00040927
Panicked task 0x84a87c60: 13773 pages, 122 threads: pid 0: kernel_task
panicked thread: 0xc5066e80, backtrace: 0x81a33ca0
0x834ad94d
0x834adcb1
0x8341d5bd
0x83dc8347
0x83dc8059
0x83dc7e35
0x8389c601
0x8389c513
0x836f6f65
0x8389cc6d
0x8389ccc5
0x83a9f18d
0x83a9c27f
0x83a9c73f
0x83a9c90d
0x836f6f65
0x83a9c8e5
0x836e91e7
0x8343ed9b
0x834ab59c
Task 0x84a87c60: 13773 pages, 122 threads: pid 0: kernel_task
Task 0x84a87948: 771 pages, 3 threads: pid 1: launchd
Task 0x84a87000: 2016 pages, 13 threads: pid 17: UserEventAgent
Task 0x84a87630: 481 pages, 4 threads: pid 18: misd
Task 0x84a87318: 4114 pages, 22 threads: pid 19: CommCenter
Task 0x87a62948: 349 pages, 2 threads: pid 21: keybagd
Task 0x87a62318: 574 pages, 4 threads: pid 23: iaptransportd
Task 0x87a62000: 868 pages, 9 threads: pid 24: configd
Task 0x87a7ac60: 793 pages, 4 threads: pid 25: lockdownd
Task 0x87a7a948: 1218 pages, 6 threads: pid 26: imagent
Task 0x87a7a630: 2771 pages, 4 threads: pid 27: atc
Task 0x87a7a318: 792 pages, 2 threads: pid 28: fairplayd.H1
Task 0x87a7a000: 1571 pages, 14 threads: pid 29: aggregated
Task 0x87c4ac60: 1069 pages, 4 threads: pid 30: routined
Task 0x87c4a318: 707 pages, 5 threads: pid 33: timed
Task 0x87d23c60: 646 pages, 2 threads: pid 35: installd
Task 0x87d23948: 2383 pages, 11 threads: pid 36: mediaserverd
Task 0x87d23318: 1279 pages, 11 threads: pid 38: ubd
Task 0x87d23000: 249 pages, 7 threads: pid 39: syslogd
Task 0x87d6ac60: 410 pages, 2 threads: pid 40: softwareupdated
Task 0x87d6a948: 851 pages, 5 threads: pid 41: mediaremoted
Task 0x87d6a630: 1877 pages, 7 threads: pid 42: identityservices
Task 0x87d6a318: 9938 pages, 16 threads: pid 43: SpringBoard
Task 0x87d6a000: 453 pages, 2 threads: pid 44: fileproviderd
Task 0x87e25c60: 609 pages, 4 threads: p

I currently have an iPhone 5, 16gb. I Do Not want to Loose any photos or albums by deleting them from my phone and not backing them up correctly. My iCloud backup is only storing my "Photo Stream" and I can not locate them in iTunes after I sync/Back up.

I currently have an iPhone 5, 16gb. My storage is almost full on my phone. There are only 80 mg available. I am new to icloud and also have always had trouble navigating around iTunes. (Even after endlessly reading through support and help topics as well as calling) My concern is about Not Losing any of my photos if I delete them from my phone. I have to delete a large portion of my camera roll as well as the Album Folders I have created. Although it would be great if there was a way to just keep my albums still. I have already backed them up to an external hard-drive, my computer and a geek stick. I'm not trying to be too paranoid about these photos, but, they are all of my 3 children. There are over 4000 pictures stored on my phone. Some photos go back as far as 2009. Can you offer any information about backing up my Camera Roll, not just "Photo Stream", and albums I've created On my phone? I read that it's good to back photos up on both iTunes as well as icloud. I even purchased extra icloud storage to back them all up. I do regularly back up/sync, my phone to my computers. However, I cannot even locate where they are stored on iTunes, let alone look at them. And as far as my iCloud backup, it only stores the new pictures from "Photo Stream". Please offer any advice you may have. I do not use up a lot of storage on my phone other than Photos and Contacts (it's a work phone). I would definitely be able to sleep better knowing my children can one day see these pictures of themselves. I appreciate your time. Thank you,

First of all, you should always save you photos on computer like any other digital camera.
Backup on iCloud or iTunes only backup your Camera Roll. The other photos should be already on the computer.
Note: Photos are not saved in iTunes, it's only a conduit between your iPhone and your photo managing software on computer.
What computer do you have?

IPhone 6 16gb replacement for 64gb?

Hi, I've got my iPhone 6 16gb since the release date and now I run out of space very often. I also paid for apple care warranty. I realize I should have bought the 64gb and I'm wondering if it's possible to exchange my 16gb for a 64gb by paying the 100$ difference. If not, what could I do? I mostly run out of space because of games and apps like spotify that fill up my storage as I use it a lot.
Hope you guys can help me. (Sorry for my bad english by the way, it's not my first language)
Thanks,
Derek.
IPhone 6 16gb, IOS 8.1.2

No. Apple will only replace it with a like item under the warranty. They will not replace a working iPhone under warranty at all.
You will need to sell it on your own and then buy the correct one.

I have an estimated ship date of 10/14/2014, for 2 iphone 6 16GB in Silver. Like others I have not received any new details since receiving the order confirmation. Can anyone tell me if my order will ship tomorrow?

I have an estimated ship date of 10/14/2014, for 2 iphone 6(not the plus) 16GB in Silver. Like others I have not received any new details since receiving the order confirmation. Can anyone tell me if my order will ship tomorrow?

I dont mean to rude. but I have seen the same response to others over the past month. I have been keeping up w/ check status from the link provided in my order confirmation. At this point your depts management should be demanding more detailed info on order status. They have you customer service folks answering these question blindly, wasting your time and mine and ultimately costing verizon money which they will pass along to me and the other millions of customers out there. If you cannot give me a more detailed answer please escalate this to someone who can. Thank you.

What's the type of iPhone 6 16GB Gold (GSM) T-Mobile? A1586?

what's the type of iPhone 6 16GB Gold (GSM) T-Mobile? A1586?
thanks.

it looks like the same model sold in Chile as the T-Mobile US iPhone 6
Only buy from an Apple retail Store NOT T-Mobile
There will not however be any warranty in Chile ,since the warranty is not International and I doubt the Chilean Carriers who provide iPhone support in your Country will be minded to assist with a US sourced iPhone

IPhone 4 16gb Capacity

Hi,
Should my iPhone 4 16gb be showing me that I have a capacity of 16gb? I would have thought that it should, but except that the availability will be less due to OS requirements.
It is showing that I only have a 14gb Capacity.
Thanks
Lou

The answer has to do with your electronic devices and their operating systems using a different definition of "gigabyte" ("GB") than that of the manufacturer's of storage devices such as memory cards and hard drives. When manufacturers of such devices say "GB", they mean what is called a "decimal gigabyte", which equals exactly 1,000,000,000 (one billion) bytes (a byte is a fairly basic unit of storage in computers). When your device's operating system describes the capacity of the storage medium, they typically use what is called a "binary gigabyte", which equals exactly 1,073,741,824 bytes. Because of this discrepancy, a device has less binary gigabytes than decimal gigabytes. It turns out that a decimal gigabyte is approximately 93% the size of a binary gigabyte, so if your iphone is 16 decimal gigabytes, your operating system will report that it is approximately: 16 decimal gigabytes * 93% = 16 * 0.93 = 14.8 binary gigabytes.

Is the "iPhone 6 16GB Silver (GSM) T-Mobile" that is sold in US compatible with Chile's micro-sim system? I mean, if I buy a iPhone 6 16GB Silver (GSM) T-Mobile in US, can I use it in Chile? Thanks in advance.

I would like to know if I buy a "iPhone 6 16GB Silver (GSM) T-Mobile" in US, I can use it in Chile with a Chile local micro-sim...

it looks like the same model sold in Chile as the T-Mobile US iPhone 6
Only buy from an Apple retail Store NOT T-Mobile
There will not however be any warranty in Chile ,since the warranty is not International and I doubt the Chilean Carriers who provide iPhone support in your Country will be minded to assist with a US sourced iPhone

IPhone 6 Plus 16gb storage doubts?

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