IPhone 6 Plus-iOS 8.3 Deleted all music on my phone but songs still showing
I have a problem where I cannot delete some/most of the songs on my iPhone. I've already tried syncing the phone with my iTunes library (which is empty on my computer) and these songs are still on my phone. There's about 185 of them. I've tried this http://ios.wonderhowto.com/how-to/delete-phantom-icloud-songs-your-iphone-015457 5/ before, but with 185 songs, it's rather cumbersome and time consuming. Has anyone found a fix for getting rid of these seemingly corrupted music files? Apparently this has been a problem since iOS 7, but you'd think Apple would have worked this out by now.
Update: I resorted to completely wiping my phone yesterday and starting over from scratch in case there were some corrupted files in an iCloud backup. I started redownloading music from iCloud this morning and the same thing has happened. It's the same songs too. So, restore/wipe/reset did not resolve the problem. There's a deeper issue here that needs to be fixed. Anyone have any ideas? Apple?
Similar Messages
-
I have a new mac and want to sync my phone to the iTunes on it, but it won't let me manually manage without deleting all music on the phone already from another iTunes. is there a way around this?
The best solution:
iTunes: How to move [or copy] your music to a new computer [or another drive] - http://support.apple.com/kb/HT4527
Quick answer if you let iTunes manage your music: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Start iTunes with the option (shift on Windows) key held down and guide it to the new location of the library.
An alternative which is really not what you should have to do, or the way it is intended to be done, if you properly manage your computer and backups:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only media purchased from iTunes Store
Sync transfer is one way, computer to device, matching the device content to the content on the computer (except purchased content as mentioned above). For transferring other items from an i-device to a computer you will probably have to use third party commercial software unless you have an older model iPod. Examples (check the web for others; this is not an exhaustive listing, nor do I have any idea if they are any good):
- Senuti - http://www.fadingred.com/senuti/
- Phoneview - http://www.ecamm.com/mac/phoneview/
- MusicRescue - http://www.kennettnet.co.uk/products/musicrescue/ - Mac & Windows
- Sharepod (free) - http://download.cnet.com/SharePod/3000-2141_4-10794489.html?tag=mncol;2 - Windows
- Snowfox/iMedia - http://www.mac-videoconverter.com/imedia-transfer-mac.html - Mac & PC
- Yamipod (free) - http://www.yamipod.com/main/modules/downloads/ - PC, Linux, Mac [Still updated for use on newer devices? No edits to site since 2010.]
- Post by Zevoneer: iPod media recovery options - https://discussions.apple.com/message/11624224 - this is an older post and many of the links are also for old posts, so bear this in mind when reading them.
Syncing to a "New" Computer or replacing a "crashed" Hard Drive - https://discussions.apple.com/docs/DOC-3141 - dates from 2008 and some outdated information now.
Copying Content from your iPod to your Computer - The Definitive Guide - http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipod-to-co mputer/ - Information about use in disk mode pertains only to older model iPods.
Additional information here https://discussions.apple.com/message/18324797
Do not regard your i-device as a reliable unique storage for your media. It is not a backup device and everything is structured around you maintaining your media on a computer which is itself backed up. -
Why my apps are not transferring from PC to iPhone 5? When I connected to PC the icon shows when I select apps it show 'will install' but it never show on iPhone, I re installed iTunes, deleted all apps and downloaded again but its not working pls help.
Next time an app update gets stuck try a reset. Press and hold both the home and power buttons for10-15 seconds till the Apple logo appears. Then release both buttons. Wait till your iPad starts on it's own. Try now. Also YouTube is still available. If you can't find it the the app store go to the bottom of the app store page and tap purchased. All your deleted apps will be listed and you can reinstall YouTube from there.
-
i have enabled iCloud on my iPhone. In case i delete the photos from my phone would they still be on my iCloud account or will it sync and delete it on iCloud as well?
Hello lonestar17,
Thank you for the question. It sounds like you are curious about how iCloud stores your photos. Photo Stream stores your photos temporarily so that you can have time to sync them to your computer, but the photos will expire after 30 days:
Does using My Photo Stream substitute for using iCloud Backup or iTunes to back up the photos in my Camera Roll ?
No. Photos in My Photo Stream are saved on the iCloud server for 30 days. To save or back up these photos, you must copy them from My Photo Stream to your Camera Roll on your iOS device. You can then back up your Camera Roll using iCloud or iTunes.
How long are My Photo Stream photos stored in iCloud?
The photos you upload to My Photo Stream are stored in iCloud for 30 days to give your devices plenty of time to connect and download them.
How many photos are stored in My Photo Stream on my devices and computers?
iCloud pushes all your photos to the My Photo Stream album on your devices and computers, and manages them efficiently, so you don’t run out of storage space.
Your iOS devices keep a rolling collection of your last 1000 photos in the My Photo Stream album. From there, you can browse your recent photos or move the ones you like to your Camera Roll or another album to keep them on your device forever.
Because your Mac and PC have more storage than your iOS devices, you can choose to have all of your My Photo Stream photos automatically downloaded. In iPhoto or Aperture preferences on your Mac, select Photos (or Photo Stream) > My Photo Stream > Automatic Import. All of your photo stream photos will be imported into your Events, Projects, Photos, Faces, and Places folders in iPhoto or Aperture. On your PC with My Photo Stream enabled in the Control Panel, all of your photos will be imported into C:\\Users\<user name>\Pictures\iCloud Photos\My Photo Stream. For iCloud Control Panel 2.0 to 2.1.2 users, the path isC:\\Users\<user name>\Pictures\Photo Stream\My Photo Stream .
You can find this information and additional information at the following link:
iCloud: My Photo Stream FAQ
http://support.apple.com/kb/ht4486
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I have deleted all photos, messages and apps but I still have no available space on my phone even though the applications don't add up to 12 GB.. Please help!!!
You have data corruption. restore your phone and set it up as a new device. Not from backup
-
I have 1200 pics on camera roll and 900 on photo stream. 1. why are they different? 2. if all are supposedly backed up on iCloud if I delete all photos on my phone will they still be on iCloud or do I need to separately download them to my pc first?
Photos are only uploaded to iCloud after photo stream is enabled. It's possible that you already had 300 photos in your camera roll when you turn it on so they weren't uploaded. Also, photo stream also only maintains photos for 30 days, although earlier photos already streamed to your device from photo stream are not deleted. If you had turned photo stream off, then back on, and the 300 photos fell outside of this 30-day window at the time, they would not be in your photo stream album. (FYI, photo stream will also only save the last 1000 photos.)
If you delete the photos on your phone from the camera roll album, photo stream will be not be effected. If you delete them from the photo stream album on your phone, they will be deleted from your photo stream on your phone and any other devices connected to the same iCloud account/photo stream.
To keep your camera roll photos permanently, don't rely on photo stream as a backup. Import them to your computer (http://support.apple.com/kb/HT4083). -
I have all my music in iTunes and have "Music Match" turned on. Apparently, I also have music on my iPhone 5. I need to free up space on my iPhone. If I delete the music on my iPhone, will it still be available to me on my phone via the cloud?
The same is true for photo's. I have too many photo's on my phone taking up space. Now I realize I can remove a lot of the photo's via sync options, but ...This can happen if iTunes gets confused about what is and isn't on the device. These steps should resolve.
Backup the device.
Restore as a new device.
Restore the backup made earlier.
tt2 -
How to delete ALL music off your phone?
Not sure if I've got the right part of the forum, so sorry if I'm in the wrong part.
Basically wondering if someone could give me a step by step guide on how to delete all my music off my phone at the one time? Beyond frustrated with iTunes and the iOS 7 update and as petty as it seems, it's making me start thinking of going elsewhere after my contract is up.
Also, is it just me or can you not click and drag on a single song to take it from iTunes to your phone?
Apologies if this doesn't make any sense but I'm ill and half asleep.If you synced it with iTunes, just un-sync the music and that will remove it.
-
ITunes deleted all my music from my iPod, but they still show up when I plug in the iPod.
Hi!
I had my iPhone 4S plugged into my computer, and I was listening to the music on my phone from the music library on my phone through iTunes. Well, after the phone got disconnected, I plugged it back in, and I was unable to play any of the songs on my iPod. I figured it was a glitch, so I unplugged and plugged it back in, but still, the same thing happened. Then I checked my iPhone, and found that only 24 songs remained, all of which could be played just fine, and all of which I had downloaded directly to my phone from the iTunes app on my phone. However, whenever I plug in my phone, all of the songs show up, but when I try to click on any of the non-24 that are on my phone, I get that exclamation point.
Is there a way to fix this? Or is the only option to readd all the songs?
Thank you!Also, what causes this, so I can avoid it in the future?
-
Help! iPod Touch deleted songs after connecting to iTunes but songs still show up in iTunes display
I connected my iPod Touch 64GB (iOS 5.1.1.) to iTunes (12.0.5.00) on my MacBook Pro (10.10.2) in order to add a couple of podcasts. Unfortunately, now only the podcasts show up on my iPod display -- they're the only audio media on the device. My 6500 songs, all my playlists are gone from the iPod (and iPod display) as well. However, on the iTunes display on my computer, when my iPod is connected, all my songs and playlists are there.
Hoping I can get some help figuring out what went wrong and how to get the songs back on my iPod so I don't have to manually add them all from a backup external hard drive (I don't keep them all in iTunes nor all the backup files on my computer's hard drive to save space).
You can see in the photo below on the left side of the display, 'On My Device', all my playlists remain. On the main display, all my music is there -- it's just not on the actual iPod itself. You can also see at the bottom of the screen, the iPod capacity bar, which shows that 56.80 GB is free, suggesting the songs are in fact, deleted from the iPod.
Can anyone assist? Any thoughts as to why the songs & playlists still show up in iTunes if they are in reality deleted from the iPod?
Thank you for any info or assistance, it's very much appreciated.
DerekAnd I've now tried connecting the iPod to an older Macbook running iTunes 12.0.0.140 and I'm getting the same thing -- the songs and media shows up under 'Devices' on the left, but they are not actually there. Trying to double click on them brings up the symbol. Wondering how the 'ghost' effect of them showing up in iTunes can happen if they are no longer on the iPod itself.
Thanks again for any thoughts, suggestions, or assistance. -
why is my iPad showing that I have 94 pictures and 3 videos when my camera app shows zero? How do I locate the items the settings is indicating I have on the device? I have never sinced, I don't have any iTunes, and I don't use icloud.....
Thanks so much! My grandaughters played games on the iPad over Xmas and one of their moms said shed restricted their access! Guess they forgot to enable again. Thank you again! Karla
-
High people! My iphone screen recently broke, and it doesn't even light up. The whole thing still works, so i get vibrations, calls ecc.. i changed to a blackberry, but now i don't get texts from people that wrote to me with imessage, because imessages still go to my iphone. What can i do?
Deactivate iMessage: http://support.apple.com/kb/ts5185
FYI, starting a new conversation thread has never forced iMessage off... it simply does not work.
If your new iPhone has iMessage activated and is using the same phone number as the old iPhone, iMessages should be going to the new phone. -
Pleqase help if you can! I was told that the internet thing inside my phone was broken, so i tried some methods like heating the back of the phone and then letting it cool down in the freezer for 5 mins but it didn't work.
Read here:
http://support.apple.com/kb/ts1559
If nothing in that article helps, make an appointment at any Apple store. -
Songs won't play after I deleted all music from iPhone once
Hi,
I'm using iTunes Match on my iPhone and think it's cool but I have a problem: When I used iTunes Match for some time, it had downloaded lost of music to the phone and the phones drive was full. I then deleted all music from the phone (via Settings -> General -> Usage). The problem is that the songs still appear as being on the phone but I can't play them anymore. Also I cannot download them from the cloud again as they appear as still being on the device.
Has anyone experienced that as well?
MarcoWhat kind of network are you one when you try to download the songs again? Wi Fi or 3G? From your description it sounds like 3G, and by default being able to download over those networks is disabled. To enable it go to Settings > Store and set "use cellular data" to ON.
Also, even though you delete the actual files from your iPhone you will see the track as being available. All tracks not stored locally on your iDevice will have a cloud icon next to them. To see just the tracks that are stored locally go to Settings > Music and set "show all music" to OFF. -
ITunes deletes all music from CDs from my iPhone
I recently purchased a new iPhone 6. I transferred all my apps, photos, music etc to the new phone and everything appeared fine. However every time I sync the phone with iTunes all of my music that was not purchased through iTunes (e.g. CDs that I imported into iTunes) gets deleted from my phone. However it does not show up as deleted until I try to play it, at which point my phone skips through all the songs showing a red square next to them. I have iTunes set up to sync my entire music library. The only way I know how to get all the songs back is to delete all music from the phone each time I sync with iTunes and let iTunes copy everything back to my phone (and avoid syncing with my PC unless I really have to). Once re-synced everything is fine until I sync the phone with iTunes again at which point all my music other than iTunes purchases are removed from my phone.
I have had the same problem for two months and have tried many different suggestions with no luck. Have you been given any answers from apple?
Maybe you are looking for
-
How does this work (I just got GarageBand 11')
Hello Apple Community ! I want to record me playong my piano with Garageband, but when I record it with a voice track, the level is way to high and it sounds very bad... And when I record using a pianotrack, it doesn't appear unless I play with the v
-
Best approach to add Z custom field to IC Agent Inbox search and results view
Hi Experts, We are having a requirement to add a Z custom field to IC Agent Inbox search and results view. I got multiple forums and ideas, but looking for the best approach for handling this. I am sure, you experts, would have already done this. Tha
-
hi all i have defined two contollers for two different regions region1 and region 2 in my page under pageLayout region. but when i press submit button in region2 , then control goes to both the controller . i m very confused .it should go to the cont
-
Hello, can anybody tell me how to change standard texts in sales documents (in my case: vbka)? Thanks, Cristina
-
Navigation Example Tree ( How to fill it? )
Dear Gurus, I would like to make a tree of company structure by using com.sap.pct.pdk.navigation.NavigationExample1 iView. I have two questions? 1. How can I put my own datas to fill the tree? 2. How can I change the title inside? (Navigation Compone