IPhone 6 Plus - IOS 8 Wifi Issue - How can we rule out a hardware issue

iPhone 6 IOS 8 Wifi Issue - How can we rule out hardware
With all the post about Wifi issue, could it be hardware and not software. Anyone know how to diagnosis the difference.

Hi Lady Engineer,
If you are having an issue with Wi-Fi on your iPhone, I would suggest that you troubleshoot using the steps in this article -
iOS: Troubleshooting Wi-Fi networks and connections
Thanks for using Apple Support Communities.
Best,
Brett L

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HT1937 My imessage isn`t working properly from my iphone. what could be the problem? how can I found out? the internet is working and in ipad i can send message.

My imessage isn`t working properly from my iphone. what could be the problem? how can I found out? the internet is working and in ipad i can send message.

I have no idea what the "freezer fix" is, nor why anyone would think temporary exposure to cold will somehow fix a hardware issue with a 100% solid state device. Also, actually freezing your iPhone may very well itself cause damage.
If you dropped it and wifi immediately failed to work, the odds are you inflicted physical damage to it - perhaps the antennae connection internally. You could try a simple reset and see if that helps, but if not, you need to take it into Apple for an evaluation and diagnosis.
If it has internal damage, since you dropped it, your warranty no longer applies. Apple does not repair iOS devices, the merely swap them for factory refurbished units (and send your damaged one back to the manufacturer in China for refurbishment or recycling). You would ahve to pay the out of warranty replacement fee (look on your country's Apple web site, under support for the iPhone for fees).

Wifi not available problem in iphone 4s after 7.1.2 update.how can i fix it?

wifi not available problem in iphone 4s after 7.1.2 update.how can i fix it? please help me with this.

Hi harsh282828,
Welcome to the Apple Support Communities!
If you experiencing issues with Wi-Fi being grayed out or dim on your iPhone 4s I suggest the troubleshooting steps provided in the attached article.
iOS: Wi-Fi settings grayed out or dim
http://support.apple.com/kb/TS1559
Have a great day,
Joe

My iPhone has two computers in (iTunes wifi sync), how can I remove one of them without using it ?

Hello everyone.
My iPhone has two computers in (iTunes wifi sync) how can I remove one of them without using that computer?
because that PC stopped working so I had to recover it. Now everything is gone on that PC.
Also I bought a new computer (MacBook Pro) and I use iTunes on it in the mean time. Now I want to remove the old computer!
here is a photo of my (iTunes WiFi sync)
is there any way that I can use to do that?
Thanks

Hello,
Did you ever find a solution for this ?
I have the same issue and i dont know how to fix it.

HT1766 I had a new handset delivered today due to my old one being damaged. As I went to restore from iCloud backup it is telling me I can't due to the handset not having iOS 7.1. How can resolve this issue?

I had a new handset delivered today due to my old one being damaged. As I went to restore from iCloud backup it is telling me I can't due to the handset not having iOS 7.1. How can I resolve this issue?
Could I select 'Set up as New IPhone' and then update to iOS 7.1 and then proceed to restore the phone from my most recent iCloud backup ?
Any help with this issue is greatly appreciated.

Hi again razmee209!
It has been updating since your last message and it says there's another 6 hours to go, does this sound right or is there a possibility I've been sent a re-con and the update will slow down my new handset considerably?!

I just downloaded the new iOS 5.0 and did all of the backup prompted steps beforehand, but I can't figure out how to get all of my apps and music back on my iPhone. Where did they go and how can I put them back on my iPhone?

I just downloaded the new iOS 5.0 and did all of the backup prompted steps beforehand, but I can't figure out how to get all of my apps and music back on my iPhone. Where did they go and how can I put them back on my iPhone?

Hi, Abril_Perez17.
This may be related to a new feature embedded in iOS7 that shows all purchased music by default. Go to Settings > Music, then turn off Show All Music. See if the issue ceases once the feature has been disabled. This information is located on page 63 of the user guide below.
iPhone User Guide
Regards,
Jason H.

Does anyone face BlackScreen on Whatsapp if using front camera on your Iphone 6 plus Ios 8.0.2?

Does anyone face BlackScreen on Whatsapp if using front camera on your Iphone 6 plus Ios 8.0.2?

Hi,
I'm having also having game sound issues the game music and sounds just go completely quiet in iOS 8.1. Sometimes it'll just be completely quiet and others I'll have game music and sounds and partway through the game I'll lose audio. It's not the side lock/mute button either which I checked.
It's happening in two different games: Shadowgun:Deadzone and Modern Combat 5.
I have that side button above the volume set to toggle mute and I tried changing it to lock rotation instead to see if that made a difference which it did not. I have to kill the game and relaunch it to get the game audio working again.

Iphone 6 plus ios 8.2 freezes up

It only happened of late that when I tried to type my messages be it on whatsapp, wechat or even safari, it would freeze up and the only way to get around it is to hit the button on the right to go on standby and then wake the phone up again and access the app to continue.
I realised I've also been having my phone freeze up when I wake it up from using TouchID, and tapping on my Setting icon. The only way to get around this problem is by doing the above as well.
Does this happen to anyone and if its a problem with ios 8.2?

The problem is much more complex than is there a smudge on the lens or is your finger covering the lens. It appears to be iOS 8.2 related as the issue coincided perfectly with my upgrade to iOS 8.2 on my 6 plus. The focus is now fixed to approximately 12 inches. Landscapes are incredibly blurry. If I tap to focus the lighting box will come up but it will not focus. Reboots and changes to HDR do not fix it. Changes in mode (i.e. slo-mo, time-lapse, video) have the same problem.
iPhone 6 Plus, iOS 8.2

HT204245 its not updating in iphone 6 plus ios 8.1.3

its not updating in iphone 6 plus ios 8.1.3

Hey mishrabiswajit4411,
Welcome to the Apple Support Communities! It sounds like you are experiencing issues updating your iPhone 6 Plus to iOS 8.1.3. The following resource may provide a solution:
Resolve iOS update and restore errors in iTunes - Apple Support
http://support.apple.com/en-us/HT201210
Thanks,
Matt M.

Iphone 6 plus ios 8.2 update camera wont focus

i just recently updated my iphone 6 plus to ios 8.2 however the camera won't focus i've noticed a few people are having this same issue. what should i do ?
i've already contacted my local apple authorized dealer however they want me to go five days without my phone. do you guys see this as being reasonable
and did i mention my phone is still underwarrenty.

The problem is much more complex than is there a smudge on the lens or is your finger covering the lens. It appears to be iOS 8.2 related as the issue coincided perfectly with my upgrade to iOS 8.2 on my 6 plus. The focus is now fixed to approximately 12 inches. Landscapes are incredibly blurry. If I tap to focus the lighting box will come up but it will not focus. Reboots and changes to HDR do not fix it. Changes in mode (i.e. slo-mo, time-lapse, video) have the same problem.
iPhone 6 Plus, iOS 8.2

HT3529 On ipad3, wifi only, how can I send messages to non iOS users?

On ipad3, wifi only, how can I send messages to non iOS users?
I have MacBook, and iPhone 4 as well

Your're wrong on the overly sensitive part. I couldn't care less about android or some other stuff that you are comparing, what i do care about... enough to take the time to explain, is that your view on things colors the choices you make.
You clearly state your decision making process and the marketing is doing their work on you.
You think in terms of comparisons and competitors and that will always get you. The truth is, I'm glad Apple finally focused on how "something makes you feel" with iOS 7. There is so much truth in that one sentence!
There is so much noise out there about screen size, n core processors and price comparisons you can never get a good feel of what the product really is. By the time you figure out you were taken on a marketing hike, a new model comes out and the story starts all over again. (think of the nokia 40 megapixel camera, or the quad core samsung, those are exagerations to impress the consumer) Imagine the size of the jpg's on that phone, all those megapixels with the quality of a phone camera, ridiculous. Soon we will have 12-core phones with 7 inch screens, and people being led into thinking you can do everything on it, "one thing to rule them all", buy now! I saw a woman on the metro the other day with a 6' phone, I swear the thing was almost half the size of her head.
It's almost 2014 and you are complaining you can't send sms(which is a 25 year old technology by the way) with this new device. All your friends are using outdated tech and because you want to talk to them you want outdated tech too. Sms is insecure, easily snooped upon and recorded, the carrier charges for it and charges more for international sms, and so on... and on... internet chat has been free since the 1990s and it's about time it got free on our phones too.
Just forget about it. Enjoy other people taking the decisions, you can't take yourself, for you. Trust them, see if it fits, care about life, act emotionally when you "feel" like it. You deserve that, you are human, take the feeling home with you, share it with others.
Who cares if it's the 2014 edition or quad core... I gave my old iPad 3 to my grandmother so I could call her on Facetime. I bought the iPad Air on a whim, I just "felt" I wanted it. After a couple of weeks she thought about asking me if she could call my brother in the UK too, and how much it would cost. I said it was free, and she looked at me in disbelief. She is now calling my brother weekly by herself... she is 78. Can you imagine that... all I did is give her my "old" iPad.
Buying the iPad Air was the single best decision of my life, not because of the size or the weight or even iOS 7 (i do enjoy them by the way) but because it made me give my old iPad to my grandmother.
She doesn't even understand how it works, I figured it would be too much useless stuff to mention... it just does! Here put your finger here and here, then tap the name... wait for him to answer. Unbelievable!!!
PS. I figured the best gift I can make is give my old Apple devices to people who would never in a million years buy one for themselves. You see them in shops, they are our mothers and friends... they look at the huge prices and they would never give that much to themselves, they feel they don't deserve it. They gave me money to buy all the useless cr@p I ever wanted in my youth, the least I could do is gift them my "old tech" to enrich their lives. Going to buy a 5S soon and give my 4S to someone for free, but it's going to be someone I care deeply about, deeply enough to change their lives.

My wife and I share one itunes account with separate libraries. When I sync her iphone in her library, it adds all of my iphone contacts to her contact list. How can we void this?

My wife and I share one itunes account with separate libraries. When I sync her iphone in her library, it adds all of my iphone contacts to her contact list. How can we avoid this?

Make groups of contacts in your Address Book and select the option to sync only selected groups to each phone.
This explains how to create groups: Mac 101: Address Book, http://support.apple.com/kb/ht2486

I own a 13-inch MacBook Pro and for the past day, my wifi on my laptop says I only have two bars of connection and is running very slow,but all of my other devices such as my iPhone and iPad are connecting perfectly to the wifi. How can I fix this? Thanks

I own a 13-inch MacBook Pro and for the past day, my wifi on my laptop says I only have two bars of connection and is running very slow,but all of my other devices such as my iPhone and iPad are connecting perfectly to the wifi. How can I fix this? I have tried to shut my laptop off and let it rest and I have also re-started my wifi router three different times. Someone please help me with this problem so I can begin to use my laptop again as I take it to school and use it for class.
Thanks so much!

FCP, and all software on OSX, has a few different "preference" files (the extension is .plist), which store all your user settings. Each time you resize a window, change a setting, anything, this file is re-written. Kinda easy to see how they would become corrupt every now and then.
-Close FCP
-Navigate to User>Library>Preferences and delete com.apple.FinalCutPro.plist
-Navigate to User>Library>Preferences>Final Cut Pro User Data and delete Final Cut Pro 5.0 Prefs
-Empty your trash
Relaunch FCP and see if that worked.
Download FCP Rescue to make this process easier in the future. When you have FCP running really smooth, open FCP Rescue and create a backup of your preference files. If it starts acting wanky, just run FCP Rescue and Restore your backup preferences. Works really slick, and it's free.
EDIT: Or use the really simple explaination that X posted as I was typing.

I already downloaded the ios 6.0.1 for my iphone when i connected my another iphone to update its asking again to download the ios 6.0.1 how can i use previously downloaded software

i already downloaded the ios 6.0.1 for my iphone when i connected my another iphone to update its asking again to download the ios 6.0.1 how can i use previously downloaded software

plzz help me as soon as possible

HT4528 I have a verizon iphone 5c and I took out the SIM card just being curious and put it back in, now I can only use my phone on wifi and I can't use 4G or LTE strictly wifi. How can I fix this?

I have a verizon iphone 5c and I took out the SIM card just being curious and put it back in, now I can only use my phone on wifi and I can't use 4G or LTE strictly wifi. How can I fix this?

Have you tried resetting your device by pressing and holding the Home button and power button until the silver apple appears? If that doesn't work, try resetting the network settings. Settings>General>Reset>Reset Network Settings.
If that fails, you may possibly have damaged the SIM. Verizon will need to give you a new one.
Best of luck.

IPhone 6 Plus - IOS 8 Wifi Issue - How can we rule out a hardware issue

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