Iphone 6 Plus is not syncing music properly

I now have the iPhone 6 plus 128 gig. I have enough room to have all my music on it. The music won't sync properly. I put al my my music on it and only half made it. The iPhone shows the artist and title and even the songs. The songs are greyed out and are not there. I called apple support and they seem perplexed. I was handed off to the second tier technician who had me check the "manually manage music and video" check box. That seemed to work. He said I would have to manually add any new music. Today I purchased a couple of CD's, ripped them to iTunes and was not able to include them to the iPhone. The iPhone shows the music but the songs are greyed out.

Hi Bev.Hutchinson,
I apologize, I'm a bit unclear on the exact nature of the issue you are describing, and/or your current configuration with your devices. If you are having issues syncing Notes between your iPhone 6 Plus and your iPad Air, you may find the information and steps outlined in the following article helpful:
Syncing Notes on iPhone, iPad, and iPod touch - Apple Support
Regards,
- Brenden

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Just wanted to say that I had that problem, so I disconnected from iTunes. Exited iTunes. unplugged phone.
Plugged phone back in but made sure that it was in airplane mode and voila, it worked very quickly.
Hope this helps those of you still
having the same issue.

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Good day dexv,
There are three conditions that must be met in order for an iPhone to sync automatically over Wi-Fi. It sounds as if you have met one of them, can you check to see if the other two are met as well?
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Thanks for using Apple Support Communities.
Safe computing,
Brett L

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iPhone 6 plus,64 bit, A8 processor, M8 motion sensor, 64 GB memory, OS 8.1;
I run in an area without wifi and poor cell reception. How do I keep my tunes on the iPhone 6 plus and not in the cloud

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https://support.apple.com/en-us/HT201272
Sync your iPhone, iPad, and iPod with iTunes using USB
https://support.apple.com/en-us/HT201253
Take it easy,
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Iphone 6 Plus is not syncing music properly

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