IPhone 6 plus not getting right iTunes account when updating apps

New iPhone 6 plus. I have iTunes store and app store logged in to the right iTunes accounT. However, when I try to update apps it is asking me to sign into a different iTunes account I don't have the pasword for and don't want to use (my Mac book used to be my sisters...my phone is trying to log in to her iTunes when I update apps). Any idea how I can make it pick up the right account?

Whose account downloaded those apps ? If you copied from them your sister's computer and she downloaded them onto that computer then they will be tied to her account - you will need to delete the apps from your phone (which will delete their content) and redownload them on your account for you to be able to download future updates on them on your account

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