IPhone 6 Plus not shipping as promised

Anyone else having this problem? I just got an email from Apple saying my phone I stayed up until 1 am ordering wasn't going to ship as promised. I responded with screen shots of my Verizon account and "eligibiliy". Haven't got a response back yet.

I must have read this wrong then.

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Two phones ordered, only one shipped. The iPhone 6 has shipped with tracking number and charge to my card. iPhone 6 Plus has no information available, no one at CS can tell me if this is normal, if it is delayed, any info appreciated.

I placed an upgrade order for two phones, an iPhone 6 and 6plus.
I was in the Verizon shopping cart at 11:55 and checked out by 12:01 AM pacific time.
I do have my email confirmation for both phones with ship date 9/19
The iPhone 6 has shipped with tracking number and the charge to my card came through for the price of this phone.
There is no other information available - nothing on the status of the 6 Plus. Customer service doesn't know if this is normal or if my order went through, its really bad.
Any further information would be much appreciated.

I was just told by a Verizon sales rep that, when her team got in, when she checked the system at 3:03 (midnight+ 3 minutes) all 6Plus had a back order date of October, and now its going into November even though the pre-order system was showing 9/19 - that all verizon iphone 6 plus had an instant sell out.
She had no additional information on my iPhone 6 plus, not even if there was a chance for it to ship out, when the back order date would be - no further information.
(A different rep I talked to said all iphone 6 plus pre orders had a ship date of October, all of them - I asked what Verizon is going to do when they advertised iphone 6 plus for 9/19 delivery and your telling me they never had any available - at this point he transferred me... *****)

Is there anyway to tell when my iPhone 6 plus will ship?

Is there anyway to tell when my iPhone 6 plus will ship?

I know you're super exited about this amazing phone. As your order moves through the process, you can check the status at http://bit.ly/RjmCUB. You may not be able to see a change from Processing until it officially ships, then you'll see the tracking number. If you've received a confirmation email that your order was submitted, any additional information throughout the fulfillment process will be sent to that same email address. Have a great day.
ChaunceyM_VZW
Follow us on twitter @VZWSupport

Would someone please inform me why even though I ordered my iPhone 5 on the 14th of September, where the confirmation told me that I would receive it on the 28th of September, my "Order Status" now informs me that it will not ship until October 19th?

Would someone please inform me why even though I ordered my iPhone 5 on the 14th of September, where the confirmation told me that I would receive it on the 28th of September, my "Order Status" now informs me that it will not ship until October 19th?

Hello Leisabee!
I am so excited for you to get your iPhone 5. I know how eager we all are to have this phone! I know you mentioned you ordered on 9/14, did you receive a confirmation letter by chance?
You can also check your order status here: http://bit.ly/rqEisu
That is really just right around the corner and time will fly by! I promise. If you have any other questions, just let us know!
Thanks,
MelissaM_VZW
Follow us on Twitter @vzwsupport

I have an iphone 6 plus which show iphone disable connect to itunes. i tried to restore but it won't work and everytime it says "Iphone "Iphone" could not be restored because firmware file is corrupted disconnect and try again later"

last night while i was sleeping at somone has tried to open my passcode if Iphone 6 plus model A1524. Now i cannot see the passcode screen and it just saysi phone is disable connect to itunes . Then i decided to restore my iphone and i have download almost 4 firmware files (iPhone7,1_8.3_12F70_Restore.ipsw and iPhone7,1_8.0_12A366_Restore.ipsw and iPhone7,1_8.0.1_12A402_Restore.ipsw and fourth one is iPhone7,1_8.2_12D508_Restore.ipsw.part) and restore (by holding shift in itunes and selecting file ) using itunes ( which is current version 12.1.2.27 64 bit) but for everytime two of them(while extracting ) which are (iPhone7,1_8.3_12F70_Restore.ipsw and iPhone7,1_8.2_12D508_Restore.ipsw.part) it says "Iphone "Iphone" could not be restored becuse firmware file was corrupted please disconnect and try again later" .i have tried to download "iPhone7,1_8.3_12F70_Restore.ipsw " manually and via itunes (when i download and restore using itunes it says
"There was a problem downloading the software for the iPhone ''iPhone'' A unknown error occured (9006).
Make sure your networks settings are correct and your network connection is active, or try again.''
but nothing works (While for rest of two it says firmware file is not compatible).. I'm tired of these now as i'm working on this problem for 5 days ...
Please help me as soon as possible..
sorry for my poor english..

Hello JD_NINJA,
Thanks for using Apple Support Communities.
Error 9006 when restoring your iOS device indicates that there is security software on your computer which is preventing connection to the Apple server or your device. To troubleshoot this issue please follow the directions below.
Check your security software
Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
Get help with iOS update and restore errors - Apple Support
When restoring your iPhone, please make sure to follow the directions in the link below to properly restore.
Restore your device from an iCloud or iTunes backup - Apple Support
Take care,
Alex H.

IPhone 6 plus not possible to add recipient to messages

I have an iPhone 6 Plus. A big display that I thought would add great possibilities to the iPhone. But among other issues there is one annoying issue that sticks out:
when I try to forward a picture from another message, or try to send a picture from the pictures app, it is impossible to add recipient to the message that I want to send. You can see this on the picture I've added to this post. I use the Swype keyboard, as I simply find it far better and more usable than the standard keyboard. Could you, Apple, please make this work? So I don't have to open the messages app and create a new message and adding recipients before I can add picture?
Another issue is that often the keyboard will not show when I open the messages app to answer a message. I then have to manually close the app and reopen it in order for it to show the keyboard.

Hey PsychMA,
Thanks for the question. If I understand correctly, the iPhone is not restoring from an iCloud backup. Is it that the process is taking a long time to finish? I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
If you need help restoring an iCloud backup - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario

My iphone plus is bending, what does Apple offer regarding this issue? I am trying to get to contact with Apple Customer Care, but not clear to me how to do it beside this channel of communication. I bought the phone from kosovar carrier which is u

My iphone plus is bending, what does Apple offer regarding this issue?
I am trying to get to contact with Apple Customer Care, but not clear to me how to do it beside this channel of communication. I bought the phone from kosovar carrier which is under Slovenian ownership. This means that the original warranty comes from Slovenia, bit complicated but still I would like to get an urgent answer how to proceed with this issue, thanks

Maybe i should have only asked if anyone is aware on apple's policy
regarding bending. I took the point that this seems not a proper forum to
pose Q's to apple thanks to both
On Wednesday, November 5, 2014, Apple Support Communities Updates <

How can I cancel the item that did not ship on my pre-order.

Hello,
I ordered two devices on my pre-order, one item shipped and the other didn't.
How do I cancel the item that did not ship on my pre-order?

sirguynate805 We're glad that you received your iPhone 6 Plus! Check out this link for cool iPhone info http://vz.to/1e948q1 . Enjoy your new phone and let us know how we can help.
SheritaH_VZW
Follow us on Twitter
@VZWSupport

Replacement Needed. This iphone is not able to complete the activation process and needs to be replaced. Please visit your nearest apple store or authorized service center.

Probably will never ever think of buying a locked phone from AT&T cause its one of the worst system integrations ever that these companies could think of.
The entire problem started when I put in a request with at&t to unlock my iphone 4s (ios7) which did get approved. I performed the entire instructions they asked me to do, which is to backup and restore. After doing those instructions my iphone gave me an error message below
The SIM card inserted in this iPhone does not appear to be supported.
The SIM card that you currently installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.
Basically saying that at&t hasn't still unlocked the iphone which a really helpful apple executive was able to confirm. I initiated another unlock process from at&t in order to unlock the iphone, just to be sure that its not something wrong from my end. The nice at&t lady stayed on chat with me to unlock the iphone step my step while I was calling the apple tech too. And the apple tech confirmed again that the iphone is locked to at&t.
Now, just a few minutes ago I tried another restore to see if any progress is being made and to my surprise I got an error message saying
Replacement Needed. This iphone is not able to complete the activation process and needs to be replaced. Please visit your nearest apple store or authorized service center.
I feel like I am just going around these two different "money hogger" companies which set certain rules and regulations to screw a regular phone buyer. I purchased this iphone in USA and trying to unlock in India, is it really this hard to simply unlock a device.
For now I am going to try to call a apple office in india (apprently we don't have very many out here) and see if they can help me. But any other assistance regarding unlocking an iphone 4s would be helpful. I have however, tried checking IMEI.info, called up apple, talked to at&t (which always say go talk to apple) I do have a case number from apple as well in case an apple executive reads this discussion forum (case number: 566383594)
Thanks

You got a confirmation from AT&T that it was authorized. Is this correct? - Yes i did get an email authorization on the 21st.
Then you connected the phone to a computer with the latest version of iTunes installed. You clicked on the phone's name in iTunes, then clicked "Backup Now". - Yes
When that finished you clicked "Restore iPhone" (NOT "Restore Backup") - Yes
Are you with me so far? - Yes.
And @ Varjak is right that after the 3rd restore I get the replacement error.
Plus I have NEVER jailbroken the iPhone. To give you another update, I spoke to a really nice apple tech in India who was atleast able to get me out of the replacement error by doing a recovery mode option. However, the lastest restore still gives me the same error
The SIM card inserted in this iPhone does not appear to be supported.
The SIM card that you currently installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.
Message was edited by: jabgars

THE SIM CARD INSERTED IN THIS IPHONE DOES NOT APPEAR TO BE SUPPORTED.....

Hello. I bought on Dec. 17th 2007 at Orange shop in Beausoleil (south France) an iPhone with the option of unlocking the Sim (100 Euro plus). I followed all instructions. Everything was perfect, on Dec. 24th I was able to unlock the iPhone and used with Orange sim, MonacoTelecom sim and Vodafone sim. BUT the iPhone had a problem: when in sleep mode it did't received calls. So Afer 24 hours I stopped to use, UNSAFE. After Christmas holidays I called Apple assistance, they send me UPS and I returned iPhone to Apple (Jan. 4th 2008). I received a NEW iPhone on Jan. 8th 2008, VERY RUSH. Perfect service, I thought (...making terrible error...). The iPhone was LOCKED and I wasn't able to use. Now starts all the problems and for this reason I'm writing.
I called Apple and Orange many times. Orange didn't received the documents from Apple for the changing of IMEI and Serial, for them I had the first iPhone. After many cals finally I asked Apple to send something official for the changing.
....Days goes on and on.......
Every day two times I called Orange, but evert time I received different versions of my situation. Everyday I tried to restore the iPhone but still simlocked.
On Jan.15th after a meeting with a lawyer I decided to make pression to Apple: infact I returned them an unlocked iPhone and I received back a locked one.
I finally was able to speak with a "supervisor" (Mr. F...) and he tried to solve the problem.
On Jan. 16th I spoke with another "supervisor" (Mr. J...) and he told me to make another time the restore, because they changed the firmware.
From now I tried to make the restore many times with Orange sim. Everything seems to go well but when I put another sim on iTunes there is a white page with:
"THE SIM CARD INSERTED IN THIS IPHONE DOES NOT APPEAR TO BE SUPPORTED. Only compatible SIM cards from a supported Carrier may be used to activate iPhone. Please etc etc....".
So the iphone is locked!!! Maybe is country locked, I don't know.
Incredible, unbelievable.
From Apple they told me to wait someting from US, but until now ..... nothing, I received no news from Apple.
The bad situation is that after more than 30 days after the buy I am not able to use the hardware I bought!
I hope that someone from Apple can read this post (sorry if is so long, but with this details I think that in Apple can understand the problem).
I send in warranty an hardware with certain features that I payed to Apple and I received back it with different features.
That's not serious.
After many days, next week I think to go by legal means if Apple France is'nt able to solve the issue.
Many thanks if someone from Apple read my post.
Many thanks if someone help me.

But who has to make another unlock? Orange told me that for them is ok and the phone is unlocked. I read on other pages that Apple has a world-database with Imei numbers. So seems Apple can also do the unlock, even for the fact that they returned me a locked phone, different from the one I sent them. The warranty is with Apple, I forgot to warite in my first post that first of all on Janauary I went to Orange shop where I bought the iPhone but they told me for every problem is Apple that has to solve.

I downloaded ios5.1.1 to my phone, but i dont like the new software. The face detection used in the camera jut isnt for me. So, i would like to know if there was a way to undo the update and go back to ios 5.0.1. My iphone is not jailbroken or unlocked.

i downloaded ios5.1.1 to my phone, but i dont like the new software. The face detection used in the camera jut isnt for me. So, i would like to know if there was a way to undo the update and go back to ios 5.0.1. My iphone is not jailbroken or unlocked.

The face detection used in the camera jut isnt for me.
Try a different camera app. Camera Plus is a good one and there are many others.

How to activate FaceTime on iPhone & how to ship from USA ?

1st : If i have bought an iPhone 4 from UAE where the FaceTime is locked, can i get it back in Egypt legally (Through vodafone/Etisalat/Mobinil) especially after i have known that this feature is not activated in Egypt ?
2nd : how can i ship an Factory unlocked iPhone 4 "available on the website for 649$" to Egypt or the UAE ?
thnxxx

1st: not sure of answer, but doubtful if Facetime is not activated in Egypt. Ask service provider to
get correct answer. As political climate in Egypt changes, the answer may change.
2cd: Apple will not ship from US to other country or to known re-shippers. Either get relative/friend
in US to purchase and then sent to you or order through proper channels in the country where you are.

Iphone 3g not recognized by computer(s). Windows 7. Charges when plugged into wall, but not PC's. Also not listen in Device Manager. I have hard reset/soft. reinstalled itunes after clean wipe. went through services... help! Windows 7

Hello all. My system is Windows 7 64bit. In the past my phone worked just fine, plug it into a usb slot, synced up, updated... but for months now it has not worked. Other Iphones will not work on this PC either with their corresponding cables. But my Iphone will also not work when plugged into other computers.. it will not show up at all.. no charge.. no itunes... no drivers show up in Device Manager. My phone works just fine when plugged into the wall with it's cable.. charges fine everything works.. but it will not charge when plugged into a computer.
So far... I have uninstalled everything related to apple... ran ccleaner.. fixed registry errors. Reboot PC, reinstall all itunes and apple components (all latest software) and nothing.
I have gonet o services and stopped and started apple mobile device. It is set to automatic.
I have hard reset the phone and soft reset it.
The cable obviously works. The Phone works when plugged into the wall.
Other Iphones will not work on my pc, nor will my iphone work on theirs
I have disabled windows firewall along with my Comodo Defense Plus and it's firewall. I have disabled my AV. I have scanned with ad aware plus, Avast, ran hijack this and fixed registry errors. Ran Ccleaner.
My device manager does not have anything related to apple in it.. I have no idea why. My Device Manager has no portable devices detected at all and does not recognize anything related to the phone.
Core 2 duo 6600
2gigs of ram
Windows 7 64 bit
I have checked all the tech support stuff I can find. I am desperate. Apple will not help me on the phone without charging me 30$.

Also.... my phone works and can do everything fine when not plugged in.. I just can't get my computer or others to recognize the darn thing when plugged in!

The photos that I better (improves automatic) are saved on the iphone, but when I transfer them to my PC improvements appear no more, only on iphone. I do not understand why the improvements are just the iphone, and not continue when I transfer the photos

The photos that I better (improves automatic) are saved on the iphone, but when I transfer them to my PC improvements appear no more, only on iphone. I do not understand why the improvements are just the iphone, and not continue when I transfer the photos to my PC.
Thanks.

Chicky, I have searched my computer for "iPod Photo Cache" and 51 folders pop up, plus 3 files (iPodInfo.plist, Photo Database and Image DB Temp.tmp). How do I know which to delete and which to keep? The Apple website page tackling this issue doesn't go into any detail. Thanks yet again.

Iphone 5 plugged in and charge icon appears but iphone does not charge at all.. Please help!

Iphone 5 not charging after connected via usb and charge icon appears and charge sound occurs.. Need immediate help! Thank you!

To find out if it's system wide or user specific, try this...
Open System Preferences>Users & Groups, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.
Does it work in the new account?

IPhone 6 Plus not shipping as promised

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