IPhone 6 plus screen becomes unresponsive!!!

     I bought my IPhone 6 plus when released. I received it by mail on October 17. now the phone was perfect,it worked the way it should and the screen was perfect also. The only problem i had with it was that whenever i would close an app through the multitask menu my screen would flash blue but i would disregard it. 2 months go by and everything is perfect. it wasn't until late December when i began to have an issue with the phone. My screen would become unresponsive to touch and when it did respond it will be completely way off from where i touched it. i will also get this gray bar at the top of my screen when it happens. this happens almost all the time throughout the day. its getting to the point to where my phone is almost unusable. I haven't dropped my phone and it hasn't came into contact with water either. I have done a factory reset and set my phone up as new and it didn't work either. I just want to know if i am the only one having this issue or are there other people with this problem.

I have an Iphone6 bought in October and after iOS 8.1.3 the screen became unresponsive. I did the hard reset and itunes reset doesn’t work. It starts ok everything fine in minutes working the screen freeze. All other things works fine, music still playing, gps still guiden me, the phone rings ( But i can't take the call as the screen do not accept my command ). I don’t know what to do.

Similar Messages

  • My iPhone 6 plus screen was crashed, how much is the cost if I want to repair it at Apple? FYI: I didn't bought Applecare

    My iPhone 6 plus screen was crashed, how much is the cost if I want to repair it at Apple? FYI: I didn't bought Applecare+. I bought my iPhone 6 plus 3 months ago in Singapore.

    $129 US. https://www.apple.com/support/iphone/repair/screen-damage/ For local pricing call your nearest Apple store. If you live somewhere other than Singapore you'll have to send the phone to someone you trust in Singapore and have them take the phone in to have it repaired. iPhone's do not have an international warranty and can only be serviced in the country they were purchased.

  • My Iphone 6 plus Screen cracked

    i slightly cracked my T-Mobile iphone 6 plus screen in the bottom an i wanna know if apple fixes that proplem without me having to pay T-mobile 150$ for another one 6plus please help

    If you have Apple care it is $79 - if not it is $129 for all the models except iPhone 6 which is $109
    http://www.apple.com/support/iphone/repair/screen-damage/
    (921)

  • Best iPhone 6 Plus Screen Protector

    I have a Zagg for my iPhone 6 but my sister is looking for iPhone 6 Plus screen Protector, I wonder if this LUVVITT is good brand or not for screen protector,
    They look good but Im not sure for my iPhone 6 Plus
    LUVVITT Screen Protector for iPhone Plus

    Go with the Arcadia Oleophobic Tempered Glass screen protector ! It is amazing!! I bought it because its the only one I've found to have a 5 star rating on Amazon and its only $11.95! It works great, goes on easy and doesn't inhibit the touch functionality at all. Its super hard and protective but is also thin enough that it doesn't seem like its even there! I would definitely recommend this one over any other ones out there!

  • Touch screen becoming unresponsive

    I have a week 38 iPod Touch and the touch screen started to become unresponsive around the time of the 1.1.1 update (not saying it is related). I owned the iPod for approximately 30 days before the screen started having issues.
    I have a difficult time operating the unlock slider and the volume control. It is irritating (to say the least) to not be able to adjust the volume of the iPod during music or video playback or unlock the iPod from sleep mode.
    Additionally, other sections of the screen become unresponsive. It does not matter if I am in landscape or portrait mode (video or music modes). The slider will still not track my finger. This leads me to believe it is possibly a software glitch although that doesn't rule out things like overheating which could be causing the issue to occur.
    I purchased my iPod at Best Buy. Anyone know if you can return one from that store to an Apple store under the 1 year warranty?
    I surely hope Apple helps me out since this is an obvious usability issue.

    Well, I've tried 2 different brands now (nillkin & ultimate shield) and both had the same issues. I'm reluctant to throw any more money at screen protectors as clearly something is not quite right.
    I've been a fan of ultimate shield protectors up to now as I've had them on my previous 2 phones without issue.
    Anybody had similar issues and found a brand that works properly?
    Thanks & merry Christmas

  • Iphone 6 plus screen frozen when downloading movies from itunes

    My iphone 6 plus screen froze up when I tried to rent/download 2 movies on iTunes. I did  not have enought free space to accommodate I guess, so instead I tried downloading it on my iPad since I had more storage space...but when I tried to rent it on my iPad instead, iTunes says I already rented it... Will I be paying for the two movies I rented since I dont have enough space to watch it? And how do I unfreeze my screen?

    Hello there, Zara2aj.
    When renting movies on your iOS device, the following Knowledge Base article explains where to locate it and the availability of that rental on other devices:
    FAQs about renting movies from the iTunes Store - Apple Support
    Where can I find movies that I rented?
    Find your movie on the device you used to rent it. Follow these steps:
    Mac or PC: Go to the Rentals tab in the Movies section of the iTunes Library.
    iOS device: Go to the Rental tab of the Videos app.
    Apple TV:
    2nd or 3rd generation: Look in the top shelf of the main menu.
    1st generation: Go to Movies > Rented Movies.
    Where can I watch movies that I rented?
    Mac or PC
    iPhone, iPad, iPod touch (with iOS 3.1.3 or later)
    iPod classic, iPod nano (3rd, 4th, or 5th generation)
    TV using Apple TV
    Watch your movie on the device you used to rent it. If you rented the movie on your computer, you can move it to an iOS device or Apple TV (1st generation). To do this, connect the devices and sync using USB. When you move a rented movie from your computer, it will disappear from your computer’s iTunes library. You can move the movie between devices as much as you want, but you can only have it on one device at a time.
    If you rented the movie on your iOS device or Apple TV, you can’t move it to any other device.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Cracked my iPhone 6 Plus screen :(

    How much is a new iPhone 6 Plus screen going to cost, without AppleCare  ?

    $129 in the US. Link about iPhone repair can be found here:
    https://www.apple.com/support/iphone/repair/screen-damage/

  • Cracked Iphone 6 plus screen

    Hello guys,
    So I recently broke my iphone 6 plus screen, and I'm trying to find a reasonable fix for it.
    I know it doesnt get covered by warranty, even thou it's valid until Januar.
    I'm from Slovenia and the local store asked for 466€(506$) for a repair, which doesn't seem fair at all.
    I can see for US are around 130usd for a screen replacement, which is a lot different from 466€(506$).
    What can I do? Can I ship my phone through mail to different country?
    Thank you for your replys.
    Regards, Rok

    psikofunkster wrote:
    Click here: http://www.apple.com/contact/
    and chat online with an Apple representative he might offer you a less expensive option. 300 euros is just abusive. GL.
    If it was purchased in the United States, then there's not a local option in Portugal.
    If it's just a screen replacement, perhaps.  But I see no prices in Portugal in the Service Answer Center. 
    But in Spain?
    Model
    Screen repair service fee
    iPhone 6
    121,10 €
    iPhone 6 Plus, iPhone 5s,
    iPhone 5c, iPhone 5
    141,10 €
    Model
    Out-of-Warranty Service
    iPhone 6 Plus
    331,10 €
    iPhone 6
    297,10 €
    iPhone 5s, iPhone 5c,
    iPhone 5
    261,10 €
    iPhone 4s
    211,10 €
    iPhone 4, iPhone 3GS,
    iPhone 3G
    161,10 €

  • My iphone 4 touch screen is unresponsive

    My iphone 4 touch screen is unresponsive and I can not slide the arrow to unlock the screen or to poweroff the phone. I have reinstalled from my backup several times and still no change. I even rebooted the phone by holding the power switch and the hom ebutton, but still no changes.
    I'm wondering if i need to do a clean reinstall of the software to fix the problem or replace the phone (since it's still under warranty).
    Any suggestions

    sounds like you really didn't fix it correctly, doesn't it?  Since you did the work yourself, Apple won't even touch your phone now.  You'll need to bring it into a 3rd party repair shop.

  • I have a refurbished iPhone 5 (which I got less than a year ago) and the screen becomes unresponsive and there is a purplish haze that appears on the phone when I try to use it. Hasn't been dropped or cracked.. What could it be? help!!

    I Have a refurbished iPhone 5 that is less than a year old (apple replaced my first one due to a battery fault) but this one has all of a sudden become unresponsive most times and a purple haze has come thru the background on the lCd. The cursor goes abit cranky sometimes too and jumps from Window to window?! It has never been dropped or screen has never been replaced either no exposure to water or sun. This happened after I upgraded to the new iOS 8.1. I don't think it was the update but I've never had good results from updating the iPhone anyway..
    HELP?? I have an appt with Apple tomorrow but don't know if I can wait that long!!
    THanks in advance.

    Hey jojo-10!
    Here is an article for you that can help you troubleshoot this issue with your iPhone:
    iPhone and iPod touch: Charging the battery
    http://support.apple.com/kb/HT1476
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • IPhone 6 plus screen broken for no reason

    Seriously, I have took really good care of my iPhone 6 plus and have a case on it. Without any droping, pumping and hurt, the screen broke And being worse. The most strangest thing is that evey day the flaw becomes more when I weak up in the morning. Again, no falling! How can a screen be so fragile. I even did not touch it ! It drives me crazy! Can I go the store to replace a new one without paying ?
    iPhone 6 Plus, iOS 8.1

    Use iOS devices where the ambient temperature is between 0º and 35º C (32º to 95º F). Low- or high-temperature conditions might cause the device to change its behavior to regulate its temperature. Using an iOS device in very cold conditions outside of its operating range may temporarily shorten battery life and could cause the device to turn off. Battery life will return to normal when the device is brought back to higher ambient temperatures.
    You seem to be outside the acceptable temperature range.   It will not be covered under a warranty.

  • IPhone 6 plus screen scratch for no reason

    Seriously, I have took really good care of my iPhone 6 plus and have a cover on it. Without any droping, pumping and hurt, the screen scratched And being worse. The most strangest thing is that evey day the flaw becomes more when I weak up in the morning. How can a screem be so fragile. I even did not touch it ! It drives me crazy! Can I go the store to a new one without paying ?

    They probably will not replace the phone. Scratching the screen is not covered by the warranty. But they might be able to tell you where these scratches come from if you show them your device and the accessory you use with it, like the case for example.

  • IPad2 touch screen becomes unresponsive.

    after awhile, then will work, then stop again.  When it comes unresponsive, you can hit the lock button and home button and it will function, but can't use the touch screen what so ever.  It has the latest iOS and is an iPad 2.  It seems to start doing this after going to ios7.  Then for awhile, it seemed to be fine after an update, but goes right back to doing this.  Also, the wifi will drop.  The symbol will disappear from the top left corner and you can't go into the wifi setting and turn it on or off because it is greyed out.

    Good day shrekfx,
    If you are having an issue with your iPad's touchscreen becoming unresponsive intermittently, I would suggest that you troubleshoot using the steps in this article - 
    If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch - Apple Support
    Thanks for using Apple Support Communities.
    Safe computing,
    Brett L 

  • IPhone 6 Plus Screen Issue?? Going insane here! 6th phone opened same problem

    Hi all,
    I bought a iPhone 6 plus on launch day. I noticed something immediately and that was that the screen, even on full brightness, wasn't displaying whites as nicely as the phones on display in the apple store. The apple store iPhone 6 pluses on display display bright, vivid whites (let's say when your on google.com) but my phone looked slightly more dimmed and shaded out. The difference is slight, but when you compare, you notice it immediately and have had apple employees notice this before I even compared them the phones side by side.
    I ended up having the apple store open a few phones for me to replace and they were WORSE (they opened 5 phones). I ended up returning the phone and getting a new one only to have the same issue. I just don't understand why the iPhone 6 pluses on display have screens that show whites and nice and bright, where as my screens are dimmer and more 'shaded out'.
    I promise you, if you have an iPhone 6 plus go to the apple store and do the comparison. Unless your lucky, it'll be there. This isn't a yellow screen, or uniform brightness issue, the screen just looks shaded even on full brightness making whites look more 'grey' than the way they are displayed on the 6 pluses in the store. All the setting are perfect this isn't the issue. The issue is the screen itself. I just wanted to know if I was the only one.

    I feel your pain! I have the same problem with my new iPhone 6. My iPhone 5s has cooler/brighter whites, but my iPhone 6 with a supposedly better screen shows them warmer/duller. I stopped at two T-Mobile stores this morning to compare my phone with their display models, and in both cases my phone look dull and drab. Because of the warmer whites, text has less contrast and therefor looks blurrier, too. I was considering going to an Apple Store to see if they could exchange the phone, but as you've demonstrated there's no guaranty that you'll get a better phone. After spending $850 on what I thought was a phone with a bigger, better display, I now wish I'd just stayed happy with my 5s or even considered switching back to an Android phone.

  • IPhone 6 Plus - screen swipe problem in photo apps

    I am having issues swiping at at the bottom of my screen, but strangely it only seems to be in photo editing based apps, which suggests it is is some kind of software issue. My wife also has the same issue with her iPhone 6 Plus so I know it is not just my phone.
    For example, in Snapseed the filter options are all along the bottom of the screen but when I try to swipe though them I often get no response or it opens the filter I first touched and swiped on (as if I have tapped it rather than swiped). The same goes for many other photo apps that have filter options to swipe through at the bottom of the screen, including the actual Apple photo app when in edit mode.
    In the case of Snapseed, I do manage to swipe the filter options along if I can just touch the area between the actual filter icons, but it is a very small space and hard to touch without hitting one of the icons.
    Its not a screen sensitivity issue as I have no problem with response when tapping, also I have no problems in other types of apps, just photo editing ones. The BBC weather app require swiping through the days at the bottom of the screen and is fully responsive.
    I am hoping it will be noticed and corrected in future software updates either to iOS or the individual apps, but for now it is massively frustrating.
    Anyone else?

    I've also experienced this same problem using snapseed.  It's really frustrating to use the app.

Maybe you are looking for

  • Screen not working, says I need passcode to back up to PC and screen frozen

    Screen not working, stating I need a passcode to sync and back up to PC

  • Blackberry maps does not show map just a location

    Blackberry maps does not show map just a location on att with 10.0.10.822 os and software 10.0.10.116 http://forums.crackberry.com/blackberry-z10-f254/blackberry-maps-not-working-818297/ Solved! Go to Solution.

  • Error trying to update apps

    When i try to update an application if i hit the "update" button what i get is the application starting instead of updating, how to solve? never happened before. Thank for the help

  • File size loss:  .NEF .DNG

    I lose about one third of my total file size when .NEF's are converted to .DNG. Is this Nikon coding, compression or? Wondering what kind of quality hit this causes. Got started on .DNG conversion, having 2d thoughts.

  • Stipr Sets with Apple Disk Utility DU

    We have installed a Raid System with two Raid Volumes, partitioned into 2 spaces, striped together as Stripe Level0. After expanding the two Volumes trough adding new disks, we will have two new Bigger Raid Volumes which can the DU see, but the two S