IPhone 6 plus screen crack cost me SGD550?

My 6 plus less than one month, accidentally the screen was cracked. Apple authorized service provider A.LAB charge us SGD550.00 for replace a new phone Which only charge USD129.00 in USA. The A.LAB staff told me the charges was set by Apple. anything we need to refer to Apple. That's why I am here to ask.

hahahah

Similar Messages

  • Iphone 6 plus screen crack, how much does it cost.?

    Had iPhone 3,4 and 5 and never had protective case. over the years phones fell several times. they even fell down on road, except for small dings on the edges they  never had cracked screens.
    6 plus screen cracked after falling less than 3 feet (from back pocket) on to wood floor, even with protective case (bought case so that it won't slip from the hand, phone being so slippery).
    I think,  Quality of apple hardware and software went down drastically with latest round of refresh.
    iOS 8 has lot of issues.
    usually hardware is high quality but seems like that is not the case anymore.
    Even worse part of the experience is:
        had online chat with apple support person and (Julian) he/she mentioned he/she will give me a deal for $129, fixing the screen.
        After a quick google search, seems like list price of fixing the screen is in fact $129, I don't think there is any deal  (see the question).
    Question::
      How much does it really cost to fix the screen crack. screen is working fine.
    https://www.apple.com/support/iphone/repair/screen-damage/      
    Page lists price as $129 but support live-chat person mentioned around 350 something and offered deal of $129. 
    Did anyone had the iPhone 6 plus fixed ? if so how much did it cost, without applecare.??

    bezawada wrote:
    Had iPhone 3,4 and 5 and never had protective case. over the years phones fell several times. they even fell down on road, except for small dings on the edges they  never had cracked screens.
    6 plus screen cracked after falling less than 3 feet (from back pocket) on to wood floor, even with protective case (bought case so that it won't slip from the hand, phone being so slippery).
    I think,  Quality of apple hardware and software went down drastically with latest round of refresh.
    iOS 8 has lot of issues.
    usually hardware is high quality but seems like that is not the case anymore.
    Even worse part of the experience is:
        had online chat with apple support person and (Julian) he/she mentioned he/she will give me a deal for $129, fixing the screen.
        After a quick google search, seems like list price of fixing the screen is in fact $129, I don't think there is any deal  (see the question).
    Question::
      How much does it really cost to fix the screen crack. screen is working fine.
    https://www.apple.com/support/iphone/repair/screen-damage/     
    Page lists price as $129 but support live-chat person mentioned around 350 something and offered deal of $129.
    Did anyone had the iPhone 6 plus fixed ? if so how much did it cost, without applecare.??
    Whole unit replacement of an iPhone 6 Plus is $329 USD + tax.
    Screen replacement only is $129 USD + tax.
    Either you misunderstood, or they were simply trying to explain how a screen replacement is less expensive than whole unit replacement.
    Why do you care if it's a 'deal' or just the normal price?  Are you wanting to be treated special and different from other Apple customers?

  • My IPhone 4 screen cracked and cant type my passcode so was not able to complete backup, any advise?

    my IPhone 4 screen cracked and cant type my passcode so was not able to complete backup on ITunes as kept on asking me for passcode! can anyone help please?

    sounds like you won't be able to do a backup.  Hopefully, if you've been using your phone as directed, you've been backing up frequently so you won't have much data loss.

  • IPhone 5 screen cracks

    How much do apple charge for iphone 5 screen cracks in Singapore?

    ckylin wrote:
    How much do apple charge for iphone 5 screen cracks in Singapore?
    Why would you want to pay anyone to crack the screen?  You can easily do that yourself for free. 

  • Iphone 6 screen cracked what should do now

    iphone 6 screen cracked what should do now

    You should take your phone into an Apple Store or an Authorized Apple Service Provider and have it replaced for a fee.

  • My Iphone 6 plus Screen cracked

    i slightly cracked my T-Mobile iphone 6 plus screen in the bottom an i wanna know if apple fixes that proplem without me having to pay T-mobile 150$ for another one 6plus please help

    If you have Apple care it is $79 - if not it is $129 for all the models except iPhone 6 which is $109
    http://www.apple.com/support/iphone/repair/screen-damage/
    (921)

  • IPhone 6 plus screen cracked. Please advise best course of action.

    Hi all, hope someone can help. My son has a iPhone plus and has just cracked the screen. He is very careful with all his devices and has never broken any thing like this before hes very careful. But what I'm asking is what is the best way to get this fixed. We are in Northern Ireland. Please help any advice would be great. Thanks in advance.

    Hey SciGibson,
    Sorry to hear about your son’s iPhone. The best course of action would be taking it to an Apple Authorized Service Provider to get it fixed. Take a look at the link below and put in your location in the Service section to get you the closest shop to you to take care of this. 
    Find Locations
    https://locate.apple.com/ie/en/
    Take care,
    -Norm G.

  • My iphone 6 screen cracked

    My screen cracked just being in my pocket what do I do???

    Apple will service your phone and replace the screen. But, since this is not covered by the warranty, you'll have to pay for the exchange of the screen:
    Screen repair service pricing
    Repair and replacement costs depend on your iPhone model and your AppleCare product coverage. Apple will run a diagnostic test to determine whether your iPhone has experienced additional damage. If it has, or if it needs other repairs, you may need to pay an out-of-warranty service fee. Accidental damage isn't covered under the Apple One Year Limited Warranty.
    Model
    Screen repair cost
    iPhone 6
    $109
    iPhone 6 Plus, iPhone 5s, iPhone 5c, iPhone 5
    $129
    Plus a $6.95 shipping fee, if required. Fees are in USD and exclude local tax. Pricing is for service through Apple. The final service fee we charge will be determined during testing. Pricing and terms vary for service through an Apple Authorized Service Provider.
    copied from Service Answer Center - iPhone

  • Iphone 5c: Screen cracked, disappointed in Apple

    So long story short... Or as short as possible.
    Im a big Apple fan, have multiple i-products and a MacBook. My daughter is following in my footsteps with her iPad and an iPhone 5C that she got for Christmas.
    One of the reasons we've chosen Apple, is the impression that they give great customer service, and always go above and beyond. (Just look at all the stories online in different Apple forums with people cracking a screen on their iPad, and getting it replaced out of warranty etc.. It seems to be a fairly common occurrence, that people get a goodwill repair and/or replacement...)
    Anyways, she came to visit me in Denmark from Canada, for a few weeks, and the other day another girl bumped into her in a store: Her iPhone 5c thats she's holding hits the floor, and bam! The screen has a huge crack, but its only the outer glass thats damaged, and the phone works normally despite the visual crack.
    We go to the Apple store in Sweden the next day (there are none in Denmark), to hear what our options are, and the service technician who checks out the phone lets us know that the out of warranty screen replacement (fall damage) will cost us 240$, per Apple Stores policies.
    Since the phone originally is from Canada however, and since the phone is under her moms contract, we tell him that we need to confer with her and see what we're going to do. The phone is still working perfectly, so waiting a couple of weeks and getting the screen replacement done in a Canadian Apple store would be significantly cheaper. The tech tells us, that this is fine, and we're welcome anytime to come back and get it done with them if we change our mind, since "we're here for you' or some schlock like that...
    Two days later while at home, the phone seem to completely die on us: Screen goes black and it doesn't seem to respond in any way.
    Now I've had both an HTC and a Samsung phone die on me from one minute to the next, where the whole motherboard/phone was replaced under warranty, so I know that it DOES happen that a component on the motherboard dies for some reason or another. And since the phone has been working fine for three days after the drop, its unlikely that this is related to the phone being dropped.
    So back to the Apple store we go...
    We get the same tech that helped us the other day, and after taking the phone out back, he comes back and tells us that they would need to replace the whole phone, and since the phone has been damaged already, we'd have to pay around $400 for the replacement. (Out of warranty replacement, despite the phone being less than 9 months old).
    I point out, that this hardly seems reasonable, since despite the outer glass screen being cracked, Apple should still be responsible for the internal parts failing under warranty. (Heck, my former Samsung phone also had a crack on the screen, but that didn't stop them from replacing the motherboard...) And since he saw the phone work fine despite the cracked screen a few days earlier, he knows that it happened well after the crack appeared.
    When we left three days previously, he also said that we're welcome back any time to get the screen replacement done, and didn't say anything about us voiding our warranty on the phone, by not having it fixed right then and there.
    I ask him if he's positive that the whole phone needs to be replaced, instead of just a screen replacement, and what their diagnostic computer told them out back when they connected it. He said that it was completely dead, and gave an odd explanation about water damage, from water entering through the cracked screen. (Despite that they never opened the phone to check for water damage.)
    Now while I'm back at home, I just found out that my Macbook&iTunes can talk to the phone just fine, and it shows up like before, despite the screen being dead. Which means that the Apple tech lied to me, and couldn't be bothered with hooking it up to a computer at all...
    I got to say that I'm really disappointed in the service the Apple store showed us. No, I didn't expect to get a brand new phone thrown at us free of charge, but I did expect to get great service, or at least the same level of customer friendly service I've seen in the past when I still had my Samsung and HTC, instead of a tech who couldn't even be bothered to diagnose the second error to see whether just a screen replacement would fix it or not.
    Any advice as to what to do next? Would we be better of with trying with a different Apple store, or an Apple store in Canada, or is this the new level of customer service in Apple Stores in general?
    I could get the screen replaced elsewhere for around 100$, though I'm not 100% sure if it would fix the error or not. (It seems that it would, since iTunes recognises the phone just fine...) It would void the warranty, but right now my faith in that warranty isn't very high anyways.
    I'd appreciate any advice, thanks!

    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    You will find respective repair costs in the appropriate link:
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
    1. iResq or Google for others.
    2. Buy and replace screen yourself: iFixit

  • Iphone 6 screen cracked

    In less than a week, my phone with a cover on along with a $40 screen protector( life time warranty), the screen on the iphone 6 cracked, no scratch on the body of the phone but screen cracked Phone is fully functional. Hopefully with so many issues with the iphone 6 and 6 plus already Apple will take care of this without any charge

    After waiting 5 weeks for my new Iphone 6, My phone arrived with a cracked screen right out of the box.  The phone was never dropped, **** never used.  Apple is reluctantly making a "one time exception" and replacing the phone since I have owned the phone less than 24 hours.
    This is our families 11th total Iphone and the first screen issue we have experienced. I have owned an iphone 4 for the last 4 years and still looks new.  Looking at this iphone 6 and knowing it is an Aluminium chassis I have to  wonder if this phone has crossed the durability/thinness line.  Between the bending and cracking screens, this phone does not appear to nearly as durable as previous versions.  

  • Do IPhone 6 screens crack easily?

    I have an IPhone 6 with a cracked screen.  The phone still works, and I don't want to be without it and have to mail it in for repair.  Can't get through to my local pole store:  Does anyone know if local Apple support centers are fixing cracked IPhone 6 screens? 

    Idrivespeed3 wrote:
    Does anyone know if local Apple support centers are fixing cracked IPhone 6 screens? 
    We have no idea where you live. You'll have to call them yourself and find out.

  • Iphone 4s screen crack

    i accidently dropped my iphone 4s and the screen cracked will apple repace it for free or do i have to pay.

    Apple will not replace it for free.
    If the iPhone remains under warranty, accidental damage is not included with the standard one year warranty. The warranty is a limited manufacturer's warranty only, not insurance.
    If you purchased the newer AppleCare extended warranty when the iPhone was purchased new, the newer AppleCare extended warranty extends the standard one year warranty by an additional year and includes some insurance covering accidental damage. There is a $50 dollar deductible with such an exchange with a two claim limit over the two year period.

  • IPhone 3GS screen cracked

    My frind dropped her iPhone 3GS today. The screen cracked but still works. Is there a way to get a new screen yet? If so how much? Bc I know Apple does not cover drops. Or is she better tio buy a new phone? Like my old 3G or my orginal iPhone

    Apple will now even replace your screen only, so if your buttons and things are working, no need to get the entire phone replaced. You can also be really, really, reallllly nice to them and they may replace the screen for free. Say that you were shoved and it flew out of your hands or something. They don't have to of course, but since it's a relatively new phone, they may have a little bit of pity

  • IPhone 6 screen repair cost?

    Can someone please explain to me why it costs ~400 AUD to get my iPhone 6 screen repaired with apple here in Australia, while in USA it only costs 109USD?
    What is the reason for this exuberant price hike? Last I checked 1AUD = 0.87USD.
    In fact, if I send my phone to a friend in America, have them get it repaired, then sent back to me, I will save ~200
    That seems like absolute madness.
    Please someone tell me why?

    I'm not sure on the iPhone 6 and it also may depend on the store. They just started doing in store iPhone screen repairs last July or August. The following has some information from then: http://appleinsider.com/articles/14/08/04/apple-stores-begin-on-site-iphone-5s-s creen-replacements

  • Iphone 6 Plus Screen Cracks

    I have what I consider to be a huge problem. I set my phone down on its screen (So I don't end up damaging the camera)  on a clean, flat table. I set one side on the table, and dropped it the rest of the way to the table, and heard a pretty loud "POP". I picked up the phone, and found 4 cracks. Two on the right side, and two on the upper  and lower corners of the phone. I was livid! I just paid almost $1,000 for a phone that I can't even set down without it cracking? This is definitely an issue that needs to be fixed ASAP!
    This Screen scratches extremely easily, and is not strong at all. I treat all of my electronics very well, and to have a screen on a $1,000 product break from the smallest impact you could imagine is just ridiculous!
    It doesn't help that I am still waiting for my cases and screen protectors to arrive from Spigen!

    So tell me? How did my phone crack in 4 places with zero impact marks?
    also, do some research before making claims. Straight from the apple website.
    iPhone 6: $109
    iPhone 6 Plus, iPhone 5s, iPhone 5c, iPhone 5: $129
    Plus a $6.95 shipping fee. Fees are in USD and exclude local tax. Pricing applies only to screen repair by Apple. Accidental damage isn’t covered under the Apple One Year Limited Warranty.
    TTwo screen repairs without apple care is $260.
    Two screen repairs plus buying apple care is also $260. Since is have never broken an iPhone screen before, I don't envision having to do this again if they do charge me, but still, it would be the same price.
    to finish, you're saying because you've never seen it happen, then it's impossible. Unless you're Jesus, which I'm sure not, you cannot possible determine the outcime of every single situation that will ever happen.

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