Iphone 6 plus screen scratch without dropping the phone

Purchased my iPhone in November and a good case for it minus the screen guard. After 2 months of use, there is a thin line which cannot be felt from the top till middle of screen. Taken it to an authorized service center but received a denial stating that it is a physical damage and this is not covered under warranty.
I am sure many others would be facing a similar issue but would like to know if there is any solution to this issue like a replacement. Cost mentioned to me for a screen replacement is Rs.26500/-.

ravc wrote:
Purchased my iPhone in November and a good case for it minus the screen guard. After 2 months of use, there is a thin line which cannot be felt from the top till middle of screen. Taken it to an authorized service center but received a denial stating that it is a physical damage and this is not covered under warranty.
I am sure many others would be facing a similar issue but would like to know if there is any solution to this issue like a replacement. Cost mentioned to me for a screen replacement is Rs.26500/-.
Yes glass can be scratched. Yes scratched screens are not covered under warranty. Incase you are not clear what the service centre told you about your options you can ether replace the screen, buy a new phone, or keep the phone as is.

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