IPhone 6 plus shipping times Verizon PLEASE HELP
OK, I am BEYOND frustrated. Now I am being told the ship times for the iPhone 6+ were ALWAYS October 14. No updated info available still on the status page, when I ordered at 3:35 AM EST on the 12th it said the 19th as a delivery, the confirmation screen once the order was complete was the 19th and now this online order dept is trying to tell me I am wrong?????? I have screen shots and emails from you. I am a customer of almost 20 years and this is how I am treated? I don't have one line, I have mutliple lines, bought multiple phones, bill is ALWAYS paid ahead of schedule and in full.
I posted yesterday but did not get any joy from verizon rep responding, well I am asking now, I need someone who can provide correct answers and PROOF. I want to see detailed accurate information.
As you can tell I am angry, and rightfully so.
I want to thank you for your responses. I would like to be clear on both of your responses, to the first response I know it is just a phone, and the only thing my post has to do with a phone (iPhone in particular) is that I also pre-ordered and I happened to be preordering the same phone a few hundred thousand other people were ordering as well.
To both your 1st and 2nd response, my post issue is about the lack of accurate information, the copious amount of inaccurate information and the inability to get a consistent explanation and understanding as to what is going on.
It doesn't matter when the order process opened, how many people are completed before me or after me. The system is automated (or at least it is suppose to be) and when your system provides information then it is inferred accurate and true. When your system sends mixed messages, then trying to get the accurate information should not be subject to ridicule.
This is a forum, where community members come to let out their mindset and that is all I did.
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urdea123,
You called and help has arrived. Congrats on the new phone. The iPhone 6 Plus 64GB space gray device is shipping on 11/7. You can always check your order here http://vz.to/1qKj0Rx
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If not, I have sent you a DM so we may help look into this.
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