Iphone 6 plus sound fails
Dear
hello, I have iPhone 6 plus . when the new firmware (8.1.3) is released , I download and install. but I found a problem, the problem was sometimes , the sound is disable and not working(specially I install some games). I have to restart my phone. this problem is not regular (1 or 2 times a week) , when this problem is happened , sound setting has hang too. this problem is continued in ios 8.2 too.
I reinstall, restore, but this problem has, I want to know , it is about hardware or software?
is it bad to my cellphone .
please help me
thank you
than you so much
I did the fist one but it my problem did not solved .
I am now in iran , to customer service here
I want to know it is about software or hardware .
I did clean intall yesterday but this problem did one time just.
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