IPhone 6 plus will not send text messages

I just got an iPhone 6 plus and am having trouble with text messages. I try to send a simple several sentence text message (no photos) and it appears to start to send but gets hung up and never completes. I tried turning iMessage on and off, tried resetting the network several times, but it still hangs up. I am using Tmobile service but I am connected to my home WiFi.

Hello, Claire. 
Thank you for visiting Apple Support Communities. 
I understand that you are unable to send messages and have tried a couple troubleshooting steps with the issue persisting.  I would recommend going through the steps in the article below as there may be a couple steps that may help.  You may also need to reach out to T-Mobile to make sure your account is provisioned correctly. 
If you can't send or receive messages on your iPhone, iPad, or iPod touch
http://support.apple.com/en-us/HT204065
Cheers,
Jason H. 

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