IPhone 6 rotating issue.

My iPhone 6 does not rotate on occasion. Only fix is a hard restart. Apple is really losing their edge. Maybe it's time for a change.

CamJam123 after reading your post I went through Apple's online help process which included running a diagnostic check on the iPhone and submitting the information back to them. While the check appeared to indicate everything was good with the device it did schedule proceed to allow me to schedule an appointment for a repair.
I took the phone into my local Apple store, showed the genius tech what was going on, and they instantly replaced my device. The camera on the new phone works great.
While the tech hadn't seen this issue before, he did acknowledge that there had been several replacements already for various issues. Sounds like there may be some quality issues on various components (such as the iSight camera).

Similar Messages

IPhone 6 won't charge & Rotation Issues

Hi Everyone
(let me start by saying im sorry for spelling/grammatical errors you encounter I am angrily typing this)
Brand new iPhone 6 probably 2 weeks old and it won't charge and when I can get it to charge battery drains to about 30% within maybe 4 hours...
So heres the first weird thing, the phone battery dies in about 4 hours *yay* and by dies I mean takes me down to say 31% at which things will start to crash so I cannot use them until the phone is charging/ charged..
then I have to have the phone plugged in to use it, and it slowly charges as I am using it (fair enough whatever) but the thing is it takes about 7 hours to fully charge and then the battery dies in about 4 so I dont understand what is going on
-sorry if im not explaining this well-
other issues sometimes the phone won't charge, I plug in the charger it vibrates and shows the charging signal and then straight away will vibrate again as if I have unplugged the phone at first it was doing this every minute or so and now it does it every 1 second vibrate charging vibrate not charging - assumed it was the charging cable unfortunately I have tested it with 4 cables and all have similar issues... - I have noticed it does the instant in and out in and out continuous loop charging thing when plugged into a computer but when plugged into the wall charger it does it every 20 or 30 seconds..
This phone is brand new I dont understand the issue??
I also have the issue - might be a rotation issue might be an IOS update issue but when I am watching youtube or a video it will randomly swift back to horizontal rather than landscape and then switch back even when the phone hasn't been moved, I tested this last night by placing the phone down flat on a table top and it still continued to have this, happens maybe once a minute?
I am so frustrated as there are other little errors that I cant even be bother to go into right now
thanks team

HI Brian
thanks for your input I have tried everything and its not the charger as I have tried it on two different chargers and my laptop...
it seems to be charging okay at night time so will see how that goes
thanks again

Iphone 5 issues after IOS 8.2 update: my husband's phone and my phone get the same phone calls ONLY when we are home. Any suggestions on where to look to fix this?

Iphone 5 issues after IOS 8.2 update: all the iphones in the house receive the same phone calls ONLY while we are at home. Any ideas on how to fix this?

That is a new "feature" described in Connect your iPhone, iPad, and iPod touch using Continuity
You can turn it off by going to Settings > FaceTime and changing "iPhone Cellular Calls" to off

How do I fix rotate issue with thumbnail and full size?

When I look at photos in the thumbnail view the rotation is wrong. When I click and view the photo in full screen mode, the picture auto rotates. This is frustrating and I can't figure out how to fix the problem. I've taken a Youtube screen video to showcase the problem. Any suggestions appreciated!
Video of rotate issue between thumbnail and full size:
http://www.youtube.com/watch?v=W232rZ8Nt34&feature=youtube_gdata_player
Thanks,
Nitesh
Using iphoto 11 9.2.1

Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Include the option to rebuild the thumbnails.
If that doesn't help:
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.

HT5569 iPhone WiFi issue. I enter a password, click join, and get a message back that it is the incorrect password. I have several computers and two other iPhones connected using the same password. Any clues?

iPhone WiFi issue. I enter a password, click join, and get a message back that it is an incorrect password. I have several computers and other iPhones connected using the same password. Any ideas?

Hey there Gordo456,
It sounds like you are not able to join your Wi-Fi network with the correct password on 1 out of many devices. I recommend the troubleshooting from the article named:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Restart your iOS device.
Update your device to the latest version of software.
Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
If that troubleshooting does not resolve the issue, I would next try these steps from further down the article:
Unable to connect to a Wi-Fi network
Verify that you're attempting to connect to your desired Wi-Fi network.
Make sure you're entering your Wi-Fi password correctly. Passwords may be case sensitive and may contain numbers or special characters.
Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
previously connected Wi-Fi networks and passwords
recently used Bluetooth accessories
VPN and APN settings.
Thank you for using Apple Support Communities.
Regards,
Sterling

ITunes Match is having errors d/l songs to my iPhone 4s. Then I can't delete them, and it says some songs are playing when they aren't. I've restored my iPhone, same issue.

iTunes Match is having errors d/l songs to my iPhone 4s. Then I can't delete them, and it says some songs are playing when they aren't. I've restored my iPhone, same issue.

According to this article Using iPhone on an airplane you should be able to listen to music with Airplay Mode enabled.
Make sure you have Music switched on in Settings > Store or your music won't download via Wi-Fi.

FaceTime rotation issue

I have an issue with FaceTime and rotation on ipad2.
When I open it in landscape mode (in which I always use my ipad), it defaults to portrait and so the picture is 90o out. I have to rotate my ipad 90o and then back again to fix it.
The same sometimes happens if I put FaceTime into the background mid-call to check an email etc and then return to the call. The image can again be back in portrait mode again.
This probably wouldn't be an issue for most people, but it is for me as I am disabled, and need help to rotate it.
Does anyone know if a fix is planned for this? Presumably it's been reported before as I've been experiencing it for a while.

I don't know that this is an issue that has ever been reported. I use my iPad exclusively in landscape mode and I have never had this problem. But sometimes rotation issues in general crop up in a number of apps. The first things that I would try is to close FaceTime completely in the recents try and reboot the iPad. This is the basic starting point that I always suggest, and if you haven't given it a try, do so now.
Tap the home button once. Then tap the home button twice and the recents tray will appear at the bottom of the screen. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the FaceTime icon. Tap the home button twice.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
See if that fixes it.

Galaxy S6 Edge screen rotation issue

Has anyone else experienced a screen rotation issue on the S6 edge? My device is locked in portrait mode and will not rotate. Before you ask, YES SCREEN ROTATION IS TURNED ON.
I have spoken with both Verizon and Samsung tech support and they didn't have a clue other than swap out my phone. Doing a google search on S6 screen rotation issues pulls up a few hits with other people reporting the same issue. I have done 6 factory resets so far and it has not corrected the issue. I'm convinced this is a software glitch that will someday be fixed (hopefully soon).
I wanted to see how big an issue this was so I can determine if I stick it out with the S6 edge or return it within my 14 days and get something else.

Facing the same issue. Screen does not rotate at all. Went to local Verizon store, was informed that they do not have the device in stock and would only be able to replace once it's stocked.
The irritating part is that they didn't have any estimate when the replacement would be available. Seriously, either Samsung or Verizon underestimated the phone.
On pressing further, the alternate provided option was that I can order the new piece at retail price which would be overnight delivery and once I return my existing device, I would get the amount back.
I have decided to wait couple of days before taking this option. But I am wondering whether they actually don't have the device or they just want a new sale instead of replacement.

IPhone Sync issue (and album art messed up)

Whenever I sync my iPhone with iTunes, instead of just updating the media I have changed, it will randomly add anywhere between 30 to 300 songs that were already on my iPhone. It doesn't cause any problems with using the iPhone other then the fact that it takes a really long time to sync even when I don't change anything or add new media to sync with the iPhone.
So far I have:
-made sure I have the latest updates of iTunes and all software
-re-set iSync
-done an archive and install
-had a genius appointment at the Genius Bar at the Apple Store and
-they replaced my iPhone
...but my problems still exist. And on top of that, all of the album artwork on the iPhone is jumbled up. It looks fine in cover flow, but when I switch to the normal mode it will be the wrong artwork with the wrong song. My album artwork in itunes is not jumbled up, but all of the artwork for the movies and tv shows I have bought and downloaded from the iTunes Store has disappeared and I can't get it back by searching for album artwork.
So, to recap, my 3 main problems are.
1) iPhone Sync issue
2) Album artwork jumbled up on iPhone
3) TV Show and Movie artwork disappearing on iTunes
If anyone can help your time would be greatly appreciated. Thank you so much.
Andrew

Here are a couple of articles from the apple support website that might help out.
http://support.apple.com/kb/HT1737
http://support.apple.com/kb/HT1414

Intel and IPhone Sync issues

Some forwarded this to me. It might be relevant to some users here.
"Senior Editor, iLounge
Published: Thursday, November 5, 2009
News Category: iPhone
Intel has issued a comment concerning the iPhone sync issues some users are experiencing with certain PCs containing a specific Intel chipset. “Our leading theory is a BIOS or system configuration issue, but we are still investigating,” Intel said. The basic input/output system (BIOS) is the boot firmware run by a PC on startup, which identifies, tests, and initializes core system devices such as the graphics card, hard disk, and other hardware. As we reported earlier this week, the syncing issue appears to linked to Intel’s P55 Express chipset and its USB controller, which leaves the afflicted machines able to recognize the iPhone but unable to sync. The problem has been most prevalent among PCs running 64-bit Windows 7, but the issue has also been reported on machines running both 32-bit and 64-bit versions of both Windows 7 and Vista."

Hi R@chel,
It sounds as if you are having difficulty making sure your iPhone only gets the music you want. In order to do this, you need to manually manage the data that gets synced to your iPhone. This article explains how to do so -
iOS: How to transfer or sync content to your computer
http://support.apple.com/kb/HT1296
Specifically -
Hi R@chel,
It sounds as if you are having difficulty making sure your iPhone only gets the music you want. In order to do this, you need to manually manage the data that gets synced to your iPhone. This article explains how to do so -
iOS: How to transfer or sync content to your computer
http://support.apple.com/kb/HT1296
Specifically -
Syncing manually
If you prefer not to automatically sync content to your device, you can set up manual syncing:
Connect your device to your computer and open iTunes.
Click the Devices button in the upper-right corner. (If you're viewing the iTunes Store, click the Library button in the upper-right corner. The Devices button will appear.)
In the main iTunes browser window, select the Summary tab.
Select the option to Manually manage music and videos or Manually manage music. This will deselect the automatic sync settings for the Music, Movies, and TV Shows tabs.
Click Apply.
And -
After following the steps above, you can add individual songs, videos, and playlists from iTunes to your device. To add content to your device:
Select your device.
Click On this Device.
Choose Add to in the upper-right corner. If you drag a song, video, TV show, or movie while viewing the media in your iTunes library, a sidebar will show up on the right. You can drag your content onto the device. You can also create and modify playlists directly on the device.
Thanks for using Apple Support Communities.
Best,
Brett L
Thanks for using Apple Support Communities.
Best,
Brett L

IPhone 6 Plus screen rotation issue

The home and lock screens on my wife's iPhone 6 plus rotate. Can this be shut off? And if I turn on the screen rotation lock, will it stop rotation of the lock and home screens as well as the regular use screens (i.e. - apps, Safari, etc...)? Can these two functions (lock and home screen rotation and all other screen rotation) be set independent of each other?

I feel your pain! I have the same problem with my new iPhone 6. My iPhone 5s has cooler/brighter whites, but my iPhone 6 with a supposedly better screen shows them warmer/duller. I stopped at two T-Mobile stores this morning to compare my phone with their display models, and in both cases my phone look dull and drab. Because of the warmer whites, text has less contrast and therefor looks blurrier, too. I was considering going to an Apple Store to see if they could exchange the phone, but as you've demonstrated there's no guaranty that you'll get a better phone. After spending $850 on what I thought was a phone with a bigger, better display, I now wish I'd just stayed happy with my 5s or even considered switching back to an Android phone.

Iphone 6 rotation issue...

Basically dropped my phone a couple of times, also spilt water on it...both in the same night...water didnt appear to penetrate the phone but for some reason i can now only view things in landscape that have landscape capability...ie messages, photo's etc turn landscape when the phone is held in portrait positon but things that only work on portrait ie homescreen, facebook...all work portrait...
HELP PLEASE

At work right now and asked a co-worker that had an iPhone 6 iOS 8.1.2 and i confirmed the issue on his as well.

Tap picture in Photos App and rotate - issue / Pls help

Hello all,
Subject: iPhone 3Gs / 4.0.1
Application: Photos App (default Apple application)
Issue: tapping landscape pictures with phone in vertical position and rotate them goes on black screen
Description:
I am with iphone in normal (vertical position) and i go to photos app in order to scroll some pictures that were taken in landscape position.
Everything is normal. I double tap it in order to zoom it.
I rotate the phone in landscape position and the screen goes BLACK.
I rotate it in portrait mode and picture is back on screen.
Question: where is the problem ?
Tests results:
I tried to make several tests to identify the problem.
Before I want to say that i tried restore / reset / etc.
1. The pictures that are taken in portrait mode are not affected on double tap and rotate thing.
2. Works if you zoom manualy (not by double tap) and scroll to a corner of a landscape picture before you rotate the phone.
I add that any other application works fine on rotate / zoom / etc even photos app works OK if i dont double tap the picture before i rotate it.
Still after the tests i am not able to identify where is the problem so i ask the comunity if can help me to identify it.
thx in advance,

Is anyone with same model 3gs / 4.0.1 who can check if have same problem ?
Are only 4 steps:
1. Open Photo App with phone in vertical position
2. Select a landscape picture
3. Double tape it (will zoom automaticaly)
4. Rotate the phone in landscape position and write down the results.
thx guys for your help,

Tap picture in Photos App and rotate - issue

Hello all,
Subject: iPhone 3Gs / 4.0.1
Application: Photos App (default Apple application)
Issue: tapping landscape pictures with phone in vertical position and rotate them goes on black screen
Description:
I am with iphone in normal (vertical position) and i go to photos app in order to scroll some pictures.
Everything is normal. I double tap it in order to zoom it.
I rotate in landscape position and the screen goes BLACK.
I rotate it in portrait mode and picture is back on screen.
Question: where is the problem ?
Tests results:
I tried to make several tests to identify the problem.
Before I want to say that i tried restore / reset / etc.
1. The pictures that are taken in portrait mode are not affected on double tap and rotate thing.
2. Works if you zoom manualy (not by double tap) and scroll to a corner of a landscape picture before you rotate the phone.
I add that any other application works fine on rotate / zoom / etc even photos app works OK if i dont double tap the picture before i rotate it.
Still after the tests i am not able to identify where is the problem so i ask the comunity if can help me to identify it.
thx in advance,
Message was edited by: booog

Is anyone with same model 3gs / 4.0.1 who can check if have same problem ?
Are only 4 steps:
1. Open Photo App with phone in vertical position
2. Select a landscape picture
3. Double tape it (will zoom automaticaly)
4. Rotate the phone in landscape position and write down the results.
thx guys for your help,

Iphone wifi issue.

Hi, I have an iphone 3gs white 32 gb bought in india. I have issues with the wifi. the phone is able to connect to wifi but if locked for 2 minutes,it loses the cellular network as well as wifi and finds it again. Then the wifi is unable to locate the wifi signal but the cellular network comes back again. If i restart the phone then i can see the wifi but then again i can be connected to it till the time i dont lock it. what is the issue here? and can it be fixed? Is there a problem with the battery. Or this has to do with the modem firmware.
Note : 2 mins or max 5 mins after i lock my phone this happens. If i keep my phone unlocked for 10 hr connected to wifi, the wifi wont be lost. the phone stays connected. it seems when the phone gets locked, iphone tends to make wifi go to sleep to conserve battery but when unlocked the wifi goes out of sleep and connects again. My wifi after sleep doesnt connect. infact it doesnt locate the wifi signal and keeps searching with that circle rotating continuously.
Pls help. Restore done, reset done, updated, not jailbroken, out of warranty. Perfect condition.

Does it work on other wifi networks or on 3G because if not or if you Don't know then likely wifi is not the issue

IPhone 6 rotating issue.

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