Iphone 6 screengate/popgate issue. (Philippines)

So i noticed that my iphone has a screengate/popgate issue after 3 months of having it, will apple replace my phone? or will they repair it? My phone has never been dropped or placed on my pocket. I'm in the Philippines btw.

If your phone has not been dropped, water damaged or opened by somebody else, Apple will service your phone at no costs.
How much will my in-warranty service cost?
Warranty service for eligible repairs is available at no charge for twelve months from the date of purchase. After you return the iPhone that needs service, Apple will examine the iPhone to confirm that the failure is covered by Apple warranty.
What type of damages are not covered by my warranty?
Apple's Limited Warranty for iPhone excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications. Please review the warranty for further details.
An iPhone that is ineligible for warranty service may be eligible for Out-of-Warranty (OOW) Service. For example, an iPhone that has failed due to damage or liquid damage is ineligible for warranty service but eligible for OOW service. However, certain damage is ineligible for OOW service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. Please see Apple's Repair Terms And Conditions for further details. Refer to this article to check if the Liquid Contact indicator on your product has been triggered.
If your iPhone is not eligible for warranty service, you may wish to contact your carrier for other options.
Does Apple warranty cover my iPhone service?
If defects arise as a result of service, Apple will cover the repair for the remaining term of the iPhone's warranty or 90 days after iPhone service, whichever provides longer coverage for you.
copied from Service Answer Center - iPhone /Philippines

Similar Messages

  • Iphone 4s phone call issues

    I just bought an iphone4s, white, 32gb. Sometimes when I make a phone call the person that I am ringing cannot hear me but I can hear them. I have to turn the phone off and then on again, then call them before they can hear me.  I dont have the phone in a cover as yet. Is anyone else having the same problem and is there a solution?

    brconflict1 wrote:
    Since the latest updates to iOS, I'm hearding more issues reported to my company where iPhone users are not able to be routed correctly in our IVR. From the PBX, I'm seeing such as the following example: Callers dialing an extension 312, for example are able to dial 31, but the 2 is not responding on the iPhone. When the caller does eventually get the 2 to go through, the PBX states 31 is an invalid extension, and then registeres the 2 as a new entry, which is our Sales Queue option. I have confirmed this on my iPhone 4S.
    Dialing in the main keypas dialer on the iPhone is fine. However, the additional, smaller keypad for IVR nagivation use is not.
    IF the keypad is fine on the iphone, but not smaller keyboard whatever that is, what makes it an iphone/Apple or software issue.

  • IPhone 5S heating up issues

    New apple iPhone 5S heating up issues in a day. Please give a solution or why it is happening ?

    I was having the same problem and also loosing battery life - it suddenly happened.  I went online and saw where someone said to get rid of all the unused apps still sitting there, deleted all the old posts and yea!   suddenly the problem has been fixed.   Hadn't deleted the unused apps in quite sometime, so obviously draining everything.

  • Ipod doesn't work on speakers but headphones are fine and speaker works with iPhone. Possible connector issue? Any thoughts on how I can get the fixed?

    ipod doesn't work on speakers but headphones are fine and speaker works with iPhone. Possible connector issue? Any thoughts on how I can get the fixed?

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:       
    iOS: How to back up           
    - Restore to factory settings/new iOS device.

  • My Iphone 5 has some issues when I tried to restore it, I could not, can someone help please?

    My Iphone 5 has some issues when I tried to restore it, I could not as it is displayed "iTunes could not contact the iphone software update server because you are not connected to the internet Make sure your internet connection is active and try again, while I am connected to the internet. can someone help please?

    Hi, Jam 974. 
    Here is an article I would recommend going through when experiencing this issue. 
    iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
    http://support.apple.com/kb/ts1814
    Cheers,
    Jason H. 

  • How do I talk to a real person about my iPhone 5s ID/Password issues?

    How do I talk to a real person about my iPhone 5s ID/Password issues?

    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Apple - Support - Contact Apple Support.
    For Mac App Store: Apple - Support - Mac App Store.
    For iTunes: Apple - Support - iTunes.

  • My mac mail on both the desk top and Iphone is having multiple issues downloading e-mail from my At

    My mac mail on both the desk top and Iphone is having multiple issues downloading e-mail from my At&t

    You can get faster help by posting the Mac OS version you have and more details about your iMac. They have been in continuous productionsince 1998 with four distinct procesor families, and each ahve different troubleshooting steps. If you called a Ford dealer about a car problem, the first thing ithey will ask is "which Ford model and year?" Same deal here.
    The processor description is found when you do "About this Mac" and will be a good start for identifying your iMac model; the Mac OSX will be there too.

  • When will officially unlocked iphones be available (LTE issue)

    I know iphones are unlocked now.  And from what I understand you can go into an Apple store and get a contract-free iphone6 which would work in other countries.  But I heard/read somewhere that although that was the case, these 'unofficially unlocked iphones' would have an issue where they could only connect via 4G and NOT via LTE in other countries' cellular networks.  Apple was said to be getting ready to release 'truly unlocked' iphones that would work on 4G & LTE in any country.
    Does anyone know when that will be?

    The N900 just had its soft launch last week, so it should be hitting the shelves pretty soon. Plus it's already listed on Nokia Malaysia's site.

  • Iphone 3G S speaker issues with SMS

    My new iphone has a speaker issue. When I get a text message, email, or alert the first one sounds like the speaker is blown out or distorted. However, if I go into setting to recreate the sound, it's normal. It seems to be just on the first text if the phone has been sitting for like 5 minutes. I called Apple and they said to do a restore and set up as a new phone. Did that and it is still doing it. Has anyone else had this problem or swapped their phones out yet? Just want to know if this is a hardware or software issue. I am leaning towards software because if it was hardware wouldn't it do it everytime?

    I believe it may be a Sofware problem. Others are having various issues with sound as well...
    http://discussions.apple.com/thread.jspa?messageID=9727071&#9727071

  • A list of known iPhone 4S' iOS 6 issues?

    Hello.
    It seems like many people are having issues with iOS 6 upgrade on their old iPhones (not the new 5). Is there a list of known iPhone 4S' iOS 6 issues of them so far?
    Thank you in advance.

    From this discussion   https://discussions.apple.com/message/16977127#16977127  the pairing is reported as possible.
    Pairing of your iPhone with other iPhone was not successfull. May be not done in the right way.
    iPhone pair with many BT devices without any problem.  I have Samsung Headset and they work.
    I would suggest you go the the shop and ask them to try with an head phone or let an Apple store check your BT.

  • Iphone 5s have wifi issue after upgraded to ios8.

    Iphone 5S have wifi issue afetr upgraded to IOS 8. Does Apple know about this?? Its really frustrating the signal is weak.

    luckymacguy wrote:
    If you look at google there are some problems with ios8 and it happens to be wifi issue for me.
    If I look at google, I will find that people reporting problems with every version of iOS. And accounts of being abducted by aliens. Just because you are having a WiFi issue does not necessarily mean the issue is with iOS 8 (correlation does not prove causality). Until you've done proper trouble shooting (or had Apple do it for you if you don't feel equipped), it's almost impossible to say why you are having a problem.
    My iPhone 5S is not having any issues with iOS 8.

  • Itunes/Iphone/Ipod device driver issues - tried everything. Still not working.

    After hours and hours of research, I'm completely stuck. Here's the basic problem.
    When I plug in my Iphone to my laptop, windows pulls up a little window that says installing device driver software. After several minutes, the process fails and a message comes up that says windows found drivers for my device, but encountered an error and wasn't able to install them. In the device manager, the iphone is listed as an "other device" with a yellow triangle/exclamation point. Itunes never recognizes the device.
    When I plug in my ipod nano 4th generation, the exact same thing happens, except it's listed in the device manager as an ipod. (same yellow triangle though.)
    Up until today, both of these devices have been working properly, syncing without trouble. The iphone synced wirelessly and the ipod every time I plugged it in. I can't figure out what on earth happened to my laptop today that messed things up.
    It's also worth noting that I have another older ipod nano... second generation, I think, that plugs in and is recognized immediately, works perfectly.
    Here is what I've done so far:
    1. I worked through every single troubleshooting guide that Apple has to offer. No change.
    2. I did a complete clean install of itunes and all additional components, rebooted and reinstalled. No change.
    3. I uninstalled/re-installed usb controllers in the device manager. No change.
    4. reset both the phone and the ipod. No change.
    5. I've tried various cables. No change.
    6. I've run system checks and repair utilities for windows vista.
    7. I've used selective start up to see if another program is interfering. I've stood on my head and counted to one hundred. I've only said seventeen swear words.
    At this point I've done so much searching and troubleshooting, I can't imagine how anything is going to fix this issue. So this is my last hope. Please oh please be smart enough to tell me what to do...

    Not sure if this is significant, but in a weird turn of events, when I tried plugging the ipod in this morning, the little message that pops up to install device driver software actually told me the drivers were installed successfully. However, in the device manager, it still says the drivers are NOT installed properly, the little yellow triangle is still there and the ipod still isn't registering in itunes, or my computer. So. Not really any improvement, but a different symptom none the less?
    I'm desperate, guys. Someone help?

  • IPhone 5 music playback issues (after iOS 8 upgrade)

    Hi,
    After upgrading my iPhone 5 to iOS 8 I have had many playback issues with my Music. Songs randomly skipping or stopping without even doing anything are some of the issues. Also sometimes when I am listening to a song it would fast forward the music.
    P.S. I don't sync my music, I just manually add content.
    Is there any way I can fix this problem?
    Thanks
    L

    My wife had something like this happen with her iPad. The problem was that the device had not been synced and so some file were not loaded on the device.
    The way to correct the problem is to plug the device into the computer and tell it to sync.

  • IPhone 4 voice call issues

    My iPhone 4 sometimes goes into Facetime in the middle of a voice call. I don't have a screen protector that might block the proximity sensor. I have done a full reboot and am on the latest iOS. Any ideas what is wrong?

    I've been having a very similar issue that just started last night. I keep dropping calls and when I try to call out nothing happens at all. I cannot browse Safari through 3G either. It keeps coming and going. I was able to finally place a call out and then tried making another call later and it wouldn't work again. I tried the restore as well and nothing works!
    I do not know if I should contact AT&T or Apple for the issue. I do have the extended warranty that I purchased with the phone but about a week after I got the iPhone 4 I had to have it replaced for issues I am not even sure that they would replace it again. I do not have a home phone I rely solely on my cell so I cannot wait to have it fixed or replaced but I am not going to keep a phone that doesn't work especially after paying so much for it!

  • IPhone 5s having weird issues...anyone have this too??

    Hello(:
    So I've had the iPhone 5s ever since the release and around the first week I noticed it randomly restarted itself but everything was working properly so I let it slide by. However, ever since then my phone would freeze on what ever app/screen I was on and would not let me do anything. I'd press the home botton, nothing. Pressed the lock botton, still nothing. I was just stuck on that page and when I tried scrolling it would not let me. That has happened about 6 times now and it get's frustrating especially when you're trying to get information asap and your phone just stops working. It also has been in an app and it just randomly restarts the entire phone...
    A second problem I've been coming across lately is Siri will not work. The home botton functions (including fingerprint) but no matter for how long/short I hold down the home bottom, it just does not work. I disabled her then enabled her and still didn't work. So I restarted it and Siri come back.
    Simultaneously, I had issues w/my lock screen wall paper.  My lock screen is the first option (the night sky) but instead of portraying that, it's like a blue (w/diff shades) and no stars or "clouds." I restarted it a few times before I realized Siri wasn't working, and it would not come back. I mean it's not a huge deal I'm just wondering if this could be part of a bigger problem..
    So I don't know if these are just glitches or if something is actually messed up. Is anyone having any trouble like this? I mean I think I may take it to the Genius bar (I've video recorded 2 instances where the screen froze and another w/Siri & wallpaper not working just for proof) but I wanted to ask if there's some "solution" so I wouldn't be wasting their time.
    I can post the video if my description isn't clear enough, just let me know
    Thanks for the help in advance!!

    ThatFitLyfe wrote:
    Yea I guess I have to. I only didn't want to cuz I'm assuming i'd have to wait for ever until they have some in stock...unless they have refurnished ones already (then again I really wouldn't want that but what can I do). Do u think they have refurnished ones yet?
    So, you would take your brand new phone that has all kinds of problems, over a refurbished one that may work perfectly?  I understand the principle, but I would not simply accept a phone that had all of those issues.
    Go to the store and ask if they have new ones in stock.  Show your problems, and perhaps they will exchange for a new one.  You should not have all of the problems that you have written about.
    I hope Restore works for you.  Otherwise, what is the point of keeping a new phone that does not function as it should?

Maybe you are looking for