IPhone 6 shows more storage usage than actually used

my iphone 6 Is using 54gb when I know I use less than that and I only had this phone for few months

How much is being used by other? This is the iOS, application data, mail data, and a few other things. If Other is more than 3GB, then that is indicitive of corrupted files on the phone. The way to take care of this is a restore. You can try a restore from a backup first, however that generally will just copy the corrupt file back to the phone, so you would need to restore as a new device. Remember, this will delete all data off the device.

Similar Messages

  • HT4847 Showing more iCloud  usage than phone

    I have two products attached to my iCloud account. My iPhone 4S and my iPad 3. On my iPhone 4S (32GB) it shows 8.9GB used and 19.3GB free. But on iCloud it is showing that my iPhone is using 17.5GB of my iCloud storage. How is this possible???

    25MB to 132MB isn't that much... that being said if you are connecting to WiFi make sure you turn cellular data off in the settings. You can be connected to WiFi, but devices may disconnect and attach to the cellular network.

  • Does LTE use more data usage than 4G?

    Does LTE use more data usage than 4G?

    The question makes no sense.
    LTE and 4G are types of connections. They do not use Data, they allow your apps and services on the iPhone or iPad to use the Data access. 
    In most cases 4G is slightly slower than LTE.

  • I should know, but I don't. If I upload all of my photos to iCloud and then delete them off of my iPhone (for more storage space), will they all remain in iCloud or am I missing the point of iCloud?

    I should know, but I don't. If I upload all of my photos to iCloud and then delete them off of my iPhone (for more storage space), will they all remain in iCloud or am I missing the point of iCloud?

    Right now, there is no way to upload and access photos in iCloud. You need to import them to a computer if you want to be able to retrieve them later:
    PHOTO IMPORT IOS TO MAC/PC
    Cheers,
    GB

  • IPhone 6 plus storage usage spikes over 30GB

    I have an iPhone 6 plus 64GB. iOS 8.2.
    SInce the 8.2 update, my phone has been giving me a notifcation saying that it has low storage. When I look at my usage, I have 5GB of photos, 2 GB of music and various smaller apps under 1 GB. The available storage number is small or even 0kb. After I close all of my apps, the available storage spikes to about 35GB!
    Any ideas as to what is going on and how to fix it?

    Hey vinedine,
    I would suggest reviewing your storage usage in iTunes to get another perspective of the data that is being stored on your iPhone.    See the "View storage usage for your iOS device in iTunes" in the article below.  
    Take a look at your Mail and Messages apps.  Many times, the photo and video attachments in those applications can take a lot of space on your device.
    See how much storage you've used on your iPhone, iPad, and iPod touch - Apple Support
    https://support.apple.com/en-us/HT201656
    If your device is near its capacity or you get an alert that your storage is full, you can remove some of your less used content to make room for more.
    iTunes displays how much space the selected songs, videos, audiobooks, and apps use in the status bar on the bottom of the screen. You can also see this information by selecting an item and then choosing File > Get Info. The size is available in the Summary tab.
    You can transfer or sync content to your computer from your device. If you want to remove certain types of content from your device, learn how to manually manage content using iTunes.
    Hope that helps ...
    - Judy

  • If I were to delete some pictures from my camera roll on my iphone for more storage, will those pictures be deleted from icloud as well?

    I'm trying to delete pictures on my iphone so I can have more storage but I don't know if that would cause my pictures to be deleted from icloud as well. I really need help!

    OK, so if you don't have a Camera Roll, then you are using iCloud Photo Library. Here are the FAQs on the iCloud Photo Library:
    iCloud Photo Library beta FAQ - Apple Support
    If you have iCloud Photo Library turned on (you can verify this by going to Settings>iCloud>Photos>then verify that iCloud Photo Library is turned on, and if you also have the Optimize option in Settings>iCloud>Photos or Settings>Photos & Camera>Optimize = ON, then iCloud will manage the photos that are on your device automatically:
    How does iCloud Photo Library save space on my device?
    If you turn on Optimize [device] Storage, iCloud Photo Library will automatically manage the size of your library on your iOS device, so you can make the most of your device's storage and access more photos than ever. iCloud Photo Library stores the original, high-resolution photos and videos in iCloud and can keep lightweight, device-optimized versions on each of your devices. As long as you have enough storage, recent photos and videos that you access the most will stay on your device at full resolution.
    To turn on Optimize [device] Storage on your device, tap Settings > iCloud > Photos or Settings > Photos & Camera, then select Optimize [device] Storage. You need an Internet connection to access an original photo or video that’s stored only in iCloud.
    Cheers,
    GB

  • TS3899 iPhone shows incorrect mail usage

    after deleting emails from my iphone 5, when trying to sync I still have 3.7gb of usage that is not correct, it never resets and shows the correct usage?
    I am new to iphone 5 and do need help
    Thanks

    I'm guessing "the usage" means email usage that you found in Settings > General > Usage.  If that is incorrect, the 2.4GB may well mean other stuff.
    If correct, the 2.4GB may well include messages you have deleted, but are still on your iPhone.

  • Iphone shows more photos in storage than in the photos app

    I have an iPhone 6 with 33 photos locally saved and 0 videos. but when I look at my storage under the settings app it shows 2.3Gb of storage being used for photo library. when using my pc to look at the DCIM folder it shows only the 33 photos with  a size of 44M but ITunes sees 2.4Gb and 471 photos. just trying to figure out why 33 pictures are taking up 2.3Gb

    Oops, meant to reply to you and replied to the OP, my bad. Anyway, I already did that (multiple times) on my phone and on my computer and no luck. Here are some screencaps of whatever the heck is going on with my phone. As you can see, I only have 15 photos in my Photo Library, which is turned off in my iCloud settings, but my Storage indicates I have 1.2 gigs (584 photos according to my iTunes storage summary) worth of photos? So confused.

  • HT1688 I did a back up and now trying to do the restore and it KEEPS saying there not enough space - I've deleted all kinds of things but it still keeps saying that.  It shows more space available than what is actually used.

    I'm tryin to get my iPhone 4s unlocked and I was told to do a back up and restore - well, over and over it says I don't have enough space for restore and I've already deleted a lot

    Morning Bodance,
    Thanks for using Apple Support Communities.
    There could be several reasons why this could occur.
    For more information on this, take a look at this article:
    iOS: 'Not enough free space' alert when trying to sync
    http://support.apple.com/kb/ts1503
    Best of luck,
    Mario

  • IPhone shows more usage thank reality

    Hi, I hope someone can help me with this.  If I go into SETTINGS and USAGE, my phone shows 2.3GB of mail but I only have 2 emails in by inbox.  All other mailboxes are empty.  I've tried a hard reset but nothing seems to work.  Any ideas?

    How much is being used by other? This is the iOS, application data, mail data, and a few other things. If Other is more than 3GB, then that is indicitive of corrupted files on the phone. The way to take care of this is a restore. You can try a restore from a backup first, however that generally will just copy the corrupt file back to the phone, so you would need to restore as a new device. Remember, this will delete all data off the device.

  • My iPhone showing more pics than are really on the phone

    I only have about 300 pics on my phone, but the storage shows 4GB used on the phone, and when i view via iTunes, it shows i have over 1300?  I have deleted all the photos in the "deleted" folder, as well as iMessages.  I have restarted my phone, hard reset, just about everything I know to do, and it still is the same.  I have seen the same issue other places, but no real solutions.

    Before you unplug the phone you have to sync it with iTunes.

  • I spend more time updating Flash Player than actually using it

    Come on, guys. It's 21st century.
    Would you mind to teach your player how to install without disrupting user experience?
    On Mac FP is No1 on my personal 'hate that useless app' list. (No2 is Adobe Reader).

    Please check out the post,
    http://discussions.apple.com/thread.jspa?threadID=1617981&tstart=30
    You can get improvement on poor performing out of box iPhone 3G without disabling any features.
    Please update the original post if you get better results.

  • My iphone wifi data from the consolidated file shows more wifi networks than I have been exposed to. Does the iphone also collect location on wifi networks that are within reach of the wifi networks it has access to?

    I took out the wifi location data from the consolidated file and plotted into google maps. Clearly, not all those wifi networks are in areas or really close to areas I've been to, yet somewhat close. Does it mean that if I am within a range of a wifi network my iphone will not only collect location data of that particular wifi network but also all others that are within reach of that wifi network and so forth?

    Andy2005 wrote:
    Does it mean that if I am within a range of a wifi network my iphone will not only collect location data of that particular wifi network but also all others that are within reach of that wifi network and so forth?
    Yes:
    http://www.apple.com/pr/library/2011/04/27location_qa.html

  • How to gain more storage (usage) space (like GBs) back my iPad?

    I deleted apps off my iPad but I still see that the used GB isn't back on here..... I want to know how do I get back my space?

    How much space is your Other using? You may be able to reduce.
    How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
    http://tinyurl.com/85w6xwn
    With an iOS device, the “Other” space in iTunes is used to store things like documents, settings, caches, and a few other important items. If you sync lots of documents to apps like GoodReader, DropCopy, or anything else that reads external files, your storage use can skyrocket. With iOS 5, you can see exactly which applications are taking up the most space. Just head to Settings > General > Usage, and tap the button labeled Show All Apps. The storage section will show you the app and how much storage space it is taking up. Tap on the app name to get a description of the additional storage space being used by the app’s documents and data. You can remove the storage-hogging application and all of its data directly from this screen, or manually remove the data by opening the app. Some applications, especially those designed by Apple, will allow you to remove stored data by swiping from left to right on the item to reveal a Delete button.
     Cheers, Tom

  • NEED HELP! Trying to backup my iPhone to iTunes and transfer to another iPhone with more storage.

    About 2 months ago I bought a new iPhone 4 with 8gb of storage. I have since filled it up with Apps and App Data. A friend gave me his old iPhone 4 with 32gb of storage. So, I want to backup my 8gb iPhone to iTunes, have my carrier deactivate it, then activate the 32gb iPhone my friend gave me, move my number to it, and then restore my 8gb backup to the 32gb iphone.
    Here's the rub ...
    Since I have had my 8gb iPhone, I have never synced it with iTunes. I upgraded the OS to v.6 over the air and downloaded all my apps the same way. I spent a lot of time setting up my preferences and personalization’s directly on the phone itself.
    So, now that I want to back it up, when I connect it to iTunes, I get the "Welcome to Your New iPhone" screen with only two choices; one “Set up as new iPhone”, or two “Restore from this backup:” (Which currently reflects my wife’s iPhone 4 backup). ... I want to do neither ...
    I just want to plug it in, and then back it up as mentioned earlier, “without” wiping it by setting up as new or restoring my wife’s phone to it.
    Is there a way to do this in iTunes?
    Thanks for all and any help! T.

    See Recover your iTunes library from your iPod or iOS device.
    If I recall "set up as new phone" shouldn't change anything on it, it just tells iTunes that you don't want to restore a backup of an older device to it. That said I haven't been there often enough to be absolutely sure.
    Sometimes it is a matter of timing... If your question drifts off the first page or two before someone who has a useful suggestion sees it then it can get missed entirely. Yesterday in particular was bad for anyone looking for immediate help but it looks like things are running more smoothly now.
    tt2

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