Iphone 6+ Stuck in Recovery/Apple Logo, Can't Update/Restore
Hello! I got an iPhone 6+ a week ago, and have had it working perfectly until two days ago. I tried to update it through iTunes to iOs 8.12.
After successfully downloading the OS (12 hour download), iTunes began to update it. During the update the screen went black, and the phone restarted in recovery mode. I tried to restore the phone, and iTunes told me the phone would be restored and updated. The restoration did not work. I tried to restore the phone/update the phone for a third, but it would take hours to download and try again. I can restart the phone, but it takes me to the Apple Logo and stops. I can get into DFU mode. After getting to the Apple Logo and turning the phone off, it won't come back on until I plug the phone in. Even after hours of charging, the phone still states the battery has "died". Does anyone have a fix for this? I tried several programs including Tiny Umbrella and the program from FonePaw. Any help is needed. Thanks.
No. My network gets 10gb/s. The OS takes hours to download through iTunes. I also downloaded the 8.12 ISPW for iPhone 6 Plus so I could shift-click and manually update. Still no dice. The complete restore. It just keeps going back to trying to download the OS.
Similar Messages
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IPhone 5 stuck in recovery mode and can't update and restore
Hi everyone,
I need a little advice.
I was updating my iPhone 5 to iOS 7 yesterday and during the installation/updating process something went wrong (I have no idea what!) But now it is stuck in recovery mode. I have tried and failed to get it out of recovery mode. So I decided, I'll just take the loss and restore it, losing whatever I haven't backed up.
However, when updating and restoring my device I get the some error message each time: Can't restore iphone: error 3194.
I've tried updating iTunes, even trying using iTunes on my other computer, no luck.
So I decided to book a genius bar appointment.
Will they be fit to fix it? Also if not fixable can I get a replacement phone even though it's out of warrenty? And what help or charges occur when out of warrenty?
I would really appriciate any responces!
Thank you!Stephen_S_274 wrote:
... Can't restore iphone: error 3194.
3194 = http://support.apple.com/kb/ts4451
If that Article does not resolve it... then you have a problem.
Perhaps a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is required..
Be sure to make an appointment first...
Note:
That error message may be indicative of the Device being Hacked / jailbroken.... If this is the case then you are on your own.
Unauthorized modification of iOS > http://support.apple.com/kb/HT3743 -
My iPhone is stuck on the apple logo ? problem ?
my iPhone is stuck on the apple logo and when it reaches it a messed up screen with vertical lines pops up and then it reboots over and over again , whats the problem ?
Turn your device off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your device and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a device in recovery mode. Now you can restore to factory settings.
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So my iphone 2g stucked on the apple logo and i tried with itunes restore....i put it in and everything is okay i get the usb cable and the itunes logo on the display but after extracting the software there is a problem.Itunes start restoring the software and then i hear windows unplug sound and is restoring the whole internity and my iphone display is not on.....can you tell me how to fix my issue.
P.S Excuse my english.Hey Edgar, how exactly did you do the updates? Are you running iTunes 11.2.2? And you iPod 5 is still running iOS 6.1.2 as your tag shows? or are you running iOS 7.1.1? More info would be helpful. As Deggie asked, what was the error message, the more detailed the better. One more thing-- is this a Mac machine or a PC? Cheers.
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HT201263 My iPhone is stuck on the Apple Logo and when I try to restore I get an unkown error (14)
My iPhone is stuck on the Apple Logo and when I try to restore I get an unkown error (14) I dont know where to go from here there doesnt seem to be any other discussions like this
Check USB connections
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
Common errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response”, and being prompted to restore again after a restore completes.
To narrow down the issue, you can also change up your hardware:
Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you see your error after changing your USB connections, continue to the next section to troubleshoot your hardware. -
IPhone 3G stuck at the Apple logo screen; will not boot!, continued
This thread is a continuation of
[iPhone 3G stuck at the Apple logo screen; will not boot!|http://discussions.apple.com/thread.jspa?threadID=1600894],
which has been locked.
The thread was too long and some browsers were timing out.
The above link goes back to the original thread.
Thank you.
Apple Discussions HostsAdd me to the list of people furious with Apple about this problem...
...I have just got back from a 2 week holiday in Spain, and on day 3 of the holiday my iPhone rebooted itself and stuck at the Apple logo.
What's more annoying, I'd purchased a data abroad plan from o2 for £50 and hardly used it because I couldn't use my iPhone because it was stuck on the **** Apple logo. o2 will not refund the plan I purchased because I had started to use it (about 2.3MB to be precise).
Good job my girlfriend had her trusty Sony Ericsson phone because at least it WORKS as a phone, unlike this **** iPhone 3G which only has one use - as an expensive paperweight.
Come on Apple, at least admit there is a problem and show your loyal customers that you are actually aware there is a serious problem that is causing your iPhones to become utterly useless.
I'm seriously thinking of gettting rid of this iPhone and getting a cheap no frills phone - at least I can use it to make calls. -
During the last week my Iphone has been switching off/on on its own and now my Iphone got stuck at the apple logo.What should I do?A month ago it also happened but then everything got back to normal.A person told me to change th display...what should i do?please help!
Hey adinat,
Welcome to Apple Support Communities! I would go through the steps in the iPhone troubleshooting assistant and see if that resolves the issue you're experiencing on your iPhone 5:
Frozen or unresponsive iPhone
http://www.apple.com/support/iphone/assistant/phone/
Regards,
David -
how do i fix my iphone 5 stuck in recovery mode and wont let me restore it just says unknown error 1603 has occured
http://support.apple.com/kb/TS3694#error1603
Follow the steps listed above for Error 1604. Also, discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations. If you do not want to remove the IPSW in the original user, try restoring in a new administrator user. If the issue remains, Eliminate third-party security software conflicts.
http://support.apple.com/kb/TS3694#error1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection. -
my phone doesn't even appear on my computer or itunes, it's stuck where the apple logo appears, I tried restoring it but it didn't work, it's still the same, how do I fix it???
Sorry but jailbreaking frequently has its problems. It voids the warranty and we can't help you in this Apple forum.
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My iphone 4 is stuck on the apple logo. Even when plugged into the computer, it will not prompt for itunes. What can I do to restore or get the operating system working again?
Try DFU Mode Restore. Here are the steps:
Open iTunes on computer. Connect iPhone to computer with USB Cable. Hold both Home and Power buttons for exactly 10 seconds, release Power button, keep holding Home button. When iTunes recognizes iPhone in Recovery Mode, if iPhone screen is blank, black this is DFU Mode. Usually takes up to 20 more seconds of holding Home button. Restore the iPhone firmware. DFU Mode can be a bit tricky even for experienced users, so keep trying to get DFU Mode. Again it is Recovery Mode with the blank, black screen. If you have the iTunes screen this is not DFU Mode, keep trying. -
IOS Beta 7 OTA, iPhone 3GS stuck flashing between Apple Logo and a white screen
After installing iOS Beta 7 OTA, iPhone 3GS is stuck flashing between Apple Logo and a white screen. I can turn the phone off by holding the top button. But the phone boots straight to the flashing situation. It doesn't appear in iTunes, and I haven't succeeded in putting into recovery mode.
in the end ... i did it too.
for sure, the problem is not related to OTA update
this is my recipe, even if i think that the behaviour is a kind of random and all the recipes given here do not really help
- absolutely needed: cross your finger before running the procedure
- leave the battery run flat
- open itunes
- connect usb
- when it starts booting, press home and keep it pressed
- if it loops (it will ...), try to turn it off with power button while keeping home
- after a few tries, it will not reboot and it will go into recovery mode BUT WITH SCREEN BLACK (you see it is in recovery mode in itunes)
- upload ios5b7
anyway ... this time it was a bad release by apple ...
and i think this thread will become very "popular" in the next days -
My iPhone is stuck on the apple logo..
My iPhone 4 is stuck on the apple logo..I can get it to shut off but I can't get it to the home screen.. help! Please
While i trying to get my phone out of my recovery mode, i saw online that hold down the home button and the lock button at the top at the same time
I beleve this is a iphone "power" reset..hope it helps:) -
I need help!!! I dropped my iphone from the couch to the floor, really not a big fall... it automatically turned off and got stuck with the apple logo, I already did the reseting process on itunes using the DFU mode or however its called... and it erased all my data and now its still stuck!!!
Does anybody know what can I do?? Please help!If the iPhone is recognized by iTunes, restore it. At the end of the restore process, when you're prompted to by iTunes, do not restore from backup. This will eliminate corrupted/damaged files as the issue.
If the issue persists, it looks like you may need to make a second trip to the Apple store.
Good luck -
My iPhone 5 is stuck on the apple logo and will not restore
MMy iPhone 5 is stuck on the apple logo which flickers and then fades slightly before resetting again to the apple logo. It will not restore.
This might be hardware related and you'll have to get your phone checked by visiting an Authorized Apple Service Provider or Apple Store next to your place.
You can also contact Apple Support and talk to them. They can check the battery online.
Or visit this page to do that: iPhone - Contact Support - Apple Support
Click on Apple Support, then on ->Battery, Power &Charging ->Battery questions and troubleshooting, and follow the instructions. -
HELP!!!! My iPhone is stuck on the apple logo!!!!
I just got back from apple and they swapped me another iphone and i came home and i plugged it in and wanted to restore everything back to my iphone and now its been vibrating like i just put it to charge, it keeps on vibrating 2 times then 5 sec later it vibrates again and again. Also its stuck on the apple logo and then a spinning thing like it show that its loading appears by the apple logo and it doesnt stop. Then it restarts again. And it keeps on doing it. I took my iphone out of the usb port of my computer because it showed that it was done, like on the top it said nothing like syncing or backing up iphone. It was already finished but it was still on the apple logo and the spinning thing was still there. So i just took it out and it started acting like that. PLEASE HELP ME!!!!!!!! and i restarted it, i held the top and the bottom button. PLEASE HELPP!! Thank you!
If the iPhone is recognized by iTunes, restore it. At the end of the restore process, when you're prompted to by iTunes, do not restore from backup. This will eliminate corrupted/damaged files as the issue.
If the issue persists, it looks like you may need to make a second trip to the Apple store.
Good luck
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