Iphone 6 tells me that "Item not available" in my country UK, when i click on the itunes store icon for the app to open the music, movies or tv shows section of the app. is this a bug?

I am based in the UK and have just got a new iphone 6, everything works well except when i try to turn on the itunes store app - i can do a search and buy music etc that way, within the app, however, if i go to Music, Movies or the TV shows section within the Store app, i get a message come up saying "Item Not Available" - This item you've requested is not currently available in the UK Store, but it is available in the US store. Tap Change Store to view this item". I therefore cannot browse the music, movies or tv shows sections at all, nothing shows up except that message. All my previous itunes purchases have downloaded ok, and i can access them. My apple ID works fine and restrictions on the iphone are turned OFF. The App Store app works normally. Connection etc is all fine and I can access itunes in the normal way on my ipad and laptop, so this is just an iphone problem. Any ideas? is this a bug? I cant find anyone else with exactly the same problem. By the way, the same message comes up when i click on the red Music icon, on the iphone (situated next to the Safari icon) and then go to the "Store" via that app. my playlists are in tact, but as soon as i click that Store button, I am told that the Item is unavailable - not that i have chosen any Item lol, I just want to access the store in the normal way. Thank you in advance for any suggestions you can give

It is working now. I no longer get the message about the item not being available in the US and I can access the store.

Similar Messages

I just installed Yosemite. iPhoto is gone, and Photos does not open. Instead, I am prompted to update to the latest version. The App Store tells me that is not available in the US. What do I do? Cannot access any photos.

I just installed Yosemite. iPhoto is gone, and Photos does not open. Instead, I am prompted to update to the latest version. The App Store tells me that is not available in the US. What do I do? Cannot access any photos.

Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Download and install the OS X Yosemite 10.10.3 Combo Update.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.

How to BUY an App that is NOT available in your country.

I live in Macau and I want to buy an app (NBA 2k15) that is NOT available in my country. It tells me to change store (US or Hong Kong) but I do not have a valid billing address outside Macau. Is there a work around with this?

No. Ask the developer to make it available in Macau.
(125563)

I have trouble installing OS X Mountain Lion, tells me that is not available. What happens

I have trouble installing OS X Mountain Lion, tells me that is not available. What happens
How: Restart my computer and install it, now I can not download the Mountain Lion. Help please

At this point you must buy Mt Lion from the Apple online store. (In US, 1-800-MY-APPLE.) They will sell your a redemption code that another devision of Apple emails two you in two parts in 2 or 3 days. One email has a password for a locked pdf. The second email has the locked pdf which you have to use the password to open, it then has the redemption code.

The itunes store works for everything except apps, how do I fix this??

the itunes store works for books, music etc but NOT apps - how do I fix this? I downloaded the latest version and that did not help.

You have posted in the mac Apps Store forum, which is entirelt different than the itunes store adn teh apps store from within the itunes store.
Are you looking for apps for your computer ( he Mac app store) or apps for your ipod/iphone/ipad ( itunes app store)?

How can i play wordsplosion on my imac? The apps in the iTunes store are for iPad or iPhone.

How can i play wordsplosion on my imac? The apps in the iTunes store are for iPad or iPhone.

The Mac App Store has apps for Mac computers. The iTunes Store does not. You must be running 10.6.8 or later to access the App Store. The App Store is on your computer in the Applications folder and on the Dock.

When I open itunes to play content I've already purchased and while attempting to view trailers for movies in the itunes store, I receive a generic error message from windows, and I'm directed to reinstall the latest version of itunes. Not a fix. Help?

When I open itunes to play content I've already purchased and while attempting to view trailers for movies in the itunes store, I receive a generic error message from windows, and I'm directed to reinstall the latest version of itunes. Not a fix. Help?

after perusing other subjects with playback issues:
this is the fix:
-Launch Control Panel - Double click Quicktime, If you do not see quicktime, look on the top left side of control panel and switch to classic view. This will then allow you to see Quicktime.
-Now click the advanced tab and click on Safe Mode GDI Only, Apply, then ok.

HT1918 cannot change my email account that the iTunes store uses for my login

cannot change my email account that the iTunes store uses for my login

What happens when you try to change it ? You should be able to change by logging into your account on this page : http://appleid.apple.com
Or via the Store > View Account menu option on your computer's iTunes
You might then need to log out of your account on any devices (iPad, iPhone, IPod Touch) that you have and then log back in so as to 'refresh' the account on them.

When I click BUY in itunes store nothing happens. It won't let me enter my password and purchase the item all it does is highlight it but goes no further?

When I click BUY in itunes store nothing happens. It won't let me enter my password and purchase the item all it does is highlight it but goes no further?

I now have the answer so no need for any replies
my itunes capacity was full
thanks anyway
x

When i open ibook, the iTunes store asks for my password. it goes away when i press cancel or when i put in my password. why is this happening?

When I open IBook, the ITunes store asks for my password. It goes away when I press cancel or enter my password. It seems unnecessary to me. Why is it doing this? I already paid for the book.

If you are trying to update information for your apple id then go to appleid.apple.com and click on manage your apple ID... you'll probably have to enter your old email address/password

I am missing the iTunes Store Tabs for Music, Movies, and TV Shows. How do I add them?

I am missing the iTunes Store Tabs for Music, Movies, and TV shows. How do I add them?
It is very strange especially not having the Music Tab. I desperately want to download music...
Please help, anyone please, thank you.

To begin with, I would like to try to explain Apple's confusing nomenclature in regard to iCloud.
Apple have called the whole cloud thing iCloud, there are a number of features under the iCloud umbrella, some of which require their own login. iTunes is one of these, another is what Apple have unfortunately also called iCloud too.
You can use the same Apple ID (account) to login to both iCloud and iTunes, but you don't need to and often users will login to each service using a different ID.
The part that you need to remember is that the services available when you log into iCloud are completely different and unrelated to those when you log in to iTunes. Your iCloud login enables mail, contacts, calendars, find my phone, Back to My Mac, Documents & Data sharing and photostream, it does not affect any of your iTunes services.
To avoid confusion when discussing your problem, when I mention iCloud, I am referring to the services under the iCloud login, Whereas I will refer to the whole cloud thing as The Cloud.
To go back to your question; you cannot merge accounts, but perhaps using one account for iCloud and the other for iTunes will resolve the majority of the reasons you needed to merge to begin with.

Error message when I click on the iTunes store icon in iTunes

whenever I click on the iTunes store icon in my Itunes it says "iTunes could not connect to the itunes store. Make sure your network connection is active and try again. I run the diagnostic in the help menu and it says my connection is fine and I can logon to the internet with no problem. If anyone has a clue as to what I should do then that would be fantastic. I am running Windows Vista and iTunes 9.

Try gn_id's suggestion from the following post:
Re: iTunes 11 crashes when opening the store - no error message

Ive installed io7 on my ipad and now itunes (onwindows 8) wont recognise the device (the icon next to the iTune store icon), have run diagnostics and everything ok. My ipad asks if the computer is trustwort?hy then it trys to search for photos/videos

Ive installed io7 on my ipad and now itunes (onwindows 8) wont recognise the device (the icon next to the iTune store icon), have run diagnostics and everything ok. My ipad asks if the computer is trustworthy then it trys to search for photos/videos and says none found! I have done everything....................Help please

Hello Debbie,
I would be concerned as well if my iPad was not recognized by iTunes. Thank you for providing all the information with the steps you took in regards to this issue. I found an article with a few more steps you can take (you can skip the steps you have already taken):
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thank you for using Apple Support Communities.
Best,
Sheila M.

Why is Authorizing a computer from the poxy icon on the LEFT top of the screen such a painful experience? Apple is adverse to nice big logical location? The iTunes Store icon rather detracts from the proper location, how about a simple picture with clue?

This had been driving me nuts. I just notices on the top left a little down arrow as clicking the iTunes Store icon on the right just took me to how many computers were authorized but not how to authorize it???? #@$%&!
Would it be that hard to have it on my account information?
Ugly software is what it is. Only found it by accident.

My daughter has had her Razr for about 9 months now. About two weeks ago she picked up her phone in the morning on her way to school when she noticed two cracks, both starting at the camera lens. One goes completely to the bottom and the other goes sharply to the side. She has never dropped it and me and my husband went over it with a fine tooth comb. We looked under a magnifying glass and could no find any reason for the glass to crack. Not one ding, scratch or bang. Our daughter really takes good care of her stuff, but we still wanted to make sure before we sent it in for repairs. Well we did and we got a reply from Motorola with a picture of the cracks saying this was customer abuse and that it is not covered under warranty. Even though they did not find any physical damage to back it up. Well I e-mailed them back and told them I did a little research and found pages of people having the same problems. Well I did not hear from them until I received a notice from Fed Ex that they were sending the phone back. NOT FIXED!!! I went to look up why and guess what there is no case open any more for the phone. It has been wiped clean. I put in the RMA # it comes back not found, I put in the ID #, the SN# and all comes back not found. Yet a day earlier all the info was there. I know there is a lot more people like me and all of you, but they just don't want to be bothered so they pay to have it fix, just to have it do it again. Unless they have found the problem and only fixing it on a customer pay only set up. I am furious and will not be recommending this phone to anyone. And to think I was considering this phone for my next up grade! NOT!!!!

I'm on the itunes store and everything is in Russian. I need english and how do I change the language?

I'm on the itunes store and everything is in Russian and I need english. How do I change the language back?

On the iTunes Store homepage, look in the lower right hand horner. There should be a small round Russian flag icon. Click on it and you'll see a list of all the international stores to choose from.

Iphone 6 tells me that "Item not available" in my country UK, when i click on the itunes store icon for the app to open the music, movies or tv shows section of the app. is this a bug?

Similar Messages

Maybe you are looking for