Iphone 6 update failed

i got error 17 while updating my phone 6 to new iOS 8.1.2 from 8.1.1.. now the phone got hang..

I see that your Question has languished for some period of time without response. You have posted your issue in Using Apple Support Communities whose topic is 'How to use this forum software's interface, features and/or how to find what you wish'. It is a relatively low traffic and inappropriate forum for your problem. I will ask our Hosts to move it to " Using iPhone " where it may get a more rapid response from your fellow users.
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IPhone Update Failed- Phone dead

Got error message that update failed. Now my phone is totally dead. Blacked out.
I have a phone call with support tomorrow. Anyone else experience this? 3 days to an appointment at the Genius Bar.
Ideas?

I had mega problems too. Try following the steps in my posting as below after creating a new user account on your computer with ADMIN priviledges also. See my posting on 20/June/2009 22:33 titled "Upgrade Error number 4 and Restore Error 1603 when going to OS 3.0 - Solved" And turn off any antivirus and firewall software too, before doing so. In ITunes, highlight your iphone icon and then click the Restore Button on the ITunes Summary tab which seems to force the iphone into an update. Dont try using the Check for update button. Good Luck...........
If i was doing my upgrade again i would first do a backup in ITunes, and then On the phone go to Setting > General > Reset > Erase All Content and Settings. And then restore the backup afterwards. I believe this is what Apple should be recommending

Every iPhone update fails and send phone into recovery mode

I'm getting extremely frustrated, and I know I'm not the only one after searching Google, that every time an update is released for the iPhone mine fails and goes into recovery mode then works the second time. It has happened on every release of iPhone software since owning a 3G and then the 3GS. My 2G never had the problem. Is there a cause and solution to the problem?

I thought mine was sorted on the second attempt this time but it wasn't. It took 6 attempts!
To get it working finally I done the following:
Restarted the computer
Made sure iTunes was updated to version 9
Located the 3.1 install file and delete it - Located in users/yourusername/library/itunes/iphonesoftwareupdates on the mac - not sure on a pc
Reopen iTunes and complete the restore and install. It had to redownload the update but worked this time round.
Message was edited by: James G4

IPhone update failed and is no longer seen by iTunes, what next?

I applied the latest update to my phone and it failed.
iTunes suggested that I restore the device.
The restore operation failed as well.
Now my iPhone is no longer detected iTunes.
It does not appear as a removeable drive or camera to Windows.
Online troubleshooting failed to help.
The only reaction that I observed is that Windows informes me that I had connected a high speed device to a slow (USB 1.0) port and suggested connecting it to another port.
Next I am going to take it to the AT&T store where I got it and see if they can help.

You may have already done this, but check out this kb..it discusses "recovery mode"
http://support.apple.com/kb/HT1808
if that doesn't work, you can check out this article on dfu mode, that would be the next step.
http://thebigboss.org/guides-iphone-ipod-ipad/dfu-mode
BTW my experience with customer service at Apple Store has been outstanding. If you have one in your area you could try there

HT4623 my iphone update fail, and restore error code 4005, please tell me what should I do?

update ios7 fail,reminder saying need to restore, but fail also, error code is 4005.

If you have a phone with no Facetime, it can't ever be added. As you note, it is outlawed in several mideast countries. If you bought it in one of those, it is not an option for you.

Iphone update failed and now it's not recognized in itune at all

itune prompted the latest update. 4.3.x (not sure)... so I follow the prompt and did the latest update...
Well, it failed to update correctly and now my phone is not working at all. All I see on the phone is the itune icon with the USB port connection image on it...
itune won't recognize the phone on it's device list either.
this is very frustrating... it happen to me last year with the first iphone4 i had and it's now happening again after the second one...
HELP!!

Hi,
See These Links:
http://support.apple.com/kb/HT1808
Device Not Recognised
For PC
http://support.apple.com/kb/TS1538
Device Frozen
http://support.apple.com/kb/ts1445

ITunes/iPhone update and Authenticated proxy support

Itunes Iphone update fails to use username with proxy when trying to POST to http://gs.apple.com/TSS/controller
It is quite obvious that this is an Itunes bug, it is useing the proxy and will also use authentication for some portions of the process.
This happens with Iphone 3GSs and iOS 4.3.2 and Iphone 3Gs with iOS 4.2.1 iTunes 10.2.2.12, updates work fine with no proxy and normal itune functions like song buys, radio listening etc... are fine.
1304023961.676      0 172.20.55.84 TCP_DENIED/407 1793 GET http://itunes.apple.com/version? - NONE/- text/html
1304023961.687      6 172.20.55.84 TCP_DENIED/407 1988 GET http://itunes.apple.com/version? - NONE/- text/html
1304023961.957    270 172.20.55.84 TCP_MISS/302 421 GET http://itunes.apple.com/version? srough DIRECT/74.203.241.9 -
1304023962.428    181 172.20.55.84 TCP_MISS/302 407 GET http://ax.itunes.apple.com/check/version srough DIRECT/74.203.241.33 -
1304023962.442      7 172.20.55.84 TCP_DENIED/407 2039 GET http://ax.itunes.apple.com/WebObjects/MZStore.woa/wa/com.apple.jingle.appserver. client.MZITunesClientCheck/version - NONE/- text/html
1304023962.452      7 172.20.55.84 TCP_DENIED/407 2234 GET http://ax.itunes.apple.com/WebObjects/MZStore.woa/wa/com.apple.jingle.appserver. client.MZITunesClientCheck/version - NONE/- text/html
1304023962.764    305 172.20.55.84 TCP_MISS/200 39140 GET http://ax.itunes.apple.com/WebObjects/MZStore.woa/wa/com.apple.jingle.appserver. client.MZITunesClientCheck/version srough DIRECT/74.203.241.33 text/xml
1304023978.242    173 172.20.55.84 TCP_MISS/302 416 GET http://itunes.apple.com/version? srough DIRECT/74.203.241.9 -
1304023978.257      2 172.20.55.84 TCP_DENIED/407 1817 GET http://ax.itunes.apple.com/check/version - NONE/- text/html
1304023978.267      7 172.20.55.84 TCP_DENIED/407 2012 GET http://ax.itunes.apple.com/check/version - NONE/- text/html
1304023978.334     62 172.20.55.84 TCP_MISS/302 412 GET http://ax.itunes.apple.com/check/version srough DIRECT/74.203.241.33 -
1304023978.618    283 172.20.55.84 TCP_MISS/200 39135 GET http://ax.itunes.apple.com/WebObjects/MZStore.woa/wa/com.apple.jingle.appserver. client.MZITunesClientCheck/version srough DIRECT/74.203.241.33 text/xml
1304023991.944      5 172.20.55.84 TCP_DENIED/407 1802 POST http://gs.apple.com/TSS/controller? - NONE/- text/html

I am experiencing the same issues, my ipad doesn't download any apps anymore.
The ipad 1 only had this problem on third party apps, now it doesn't work on Apple Apps to...
Can Apple please respond to this issue ?

I was updated my Iphone 4s from computer(ITunes).ITunes get error and update failed.(When Iphone is preparing.).And now ı can't use my IPhone.At the screen there is a USB cable and up of the screen there is ITunes' logo.PLEASE HELP!

I was updated my Iphone 4s from computer(ITunes).ITunes get error and update failed.(When Iphone is preparing.).And now ı can't use my IPhone.At the screen there is a USB cable and up of the screen there is ITunes' logo.PLEASE HELP!

Read what i say. Put iPhone in DFU mode. Connect with USB cable and restore.
Read:
http://www.apple.com/support/iphone/assistant/restore/

HT203163 I am not able to access to iphone updates/store; as secure link to itunes store failed. I tried to turn firewall off, reinstall itunes and other troubleshoot options but none of them works.....

I am not able to access to iphone updates/store; it displays the message under diagnostics 'secure link to itunes store failed'.
I tried to turn firewall off, reinstall itunes and other troubleshoot options but none of them works......
Please help.

Update: I tried the "Toshiba Recovery Wizard" after everything else either fizzled out or hung up. After going all the way thru the recovery process (up to 100%), I finally got an error message.....it didn't work. And now, when I fire up the computer, I don't even get to that menu with the recovery options....the only thing I can boot into is the screens with the various ways to run your OS (in "safe mode", "safe mode with networking", etc).
I'm not a techie, but I'm guessing at this point, the part of my hard drive that got damaged in the fall was, at the very least, the partition with the recovery data. Couple that with the fact that this cheapo Toshiba laptop didn't even come with recovery disk (or ANY kind of disk, even basic installation software!), I'm screwed: I don't see any way to get a workable computer now without some kind of disk to boot from. So NOW my concern is more about spending the $$ for a new OS and THEN finding out the hard drive has other problems too...is broken in some other way to boot.
How to check this? As I said, I did run "chkdsk" back when I could get into the recovery menu and run the fix-it programs. It didn't note any problems. Thinking of taking this opportunity to upgrade to Windows 7 from Vista (which I never liked), but I have to know that the computer is otherwise ok....how to be sure?

I am using Iphone 3gs. Last week I updated my itunes to latest version, although I couldnt not update my iphone OS since the download fails saying error 9006. For last 2 days all my Iphone applications fail to open except the default ones. Any solutions?

I am using Iphone 3gs. Last week I updated my itunes to latest version, although I couldnt not update my iphone OS since the download fails saying error 9006. For last 2 days all my Iphone applications fail to open except the default ones. Any solutions?

Download a free app and try again, you can delete the free app afterward.

My iPhone 4 fail to update to iOS 5 and now it can't restor the firmware I am geting and error it says The iPhone "iphone" could not be restored. An unknown error occurre (-1) . Plese help

My iPhone 4 fail to update to iOS 5 and now it can't restor the firmware I am geting and error it says The iPhone "iphone" could not be restored. An unknown error occurre (-1) . Plese help

My iPhone 3GS is getting the same error. I've called Apple a bunch of times, and they won't get back to me. I'm searching through discussions to figure out a solution.

I've been trying for 2 weeks to update my iPhone 4S (7.0.6) to iOS 7.1 OTA but it fails all the time...telling me software update failed..I need some support pls!!

The problem occurres after the downloading is complete and when its in "Preparing Update" procedure and specfically in its last progress (near the end). Suddenly a message pop ups saying that "Software Update Failed" \n "An error occured downloading iOS 7.1."
I've restarted the update process for the 20 th time!!! and reset my iphone twice to factory settings, but still nothing change, same error occures...
My iPhone specs
Version : 7.0.6 (11B651)
Model : MD235AE/A

Did it work for you with iTunes?
I have the same problem with my iPad mini. I have done almost all updates of my iOS devices OTA.
I never update issues before.
Also iPad 2 and iPhone 5 just worked fine.
Only now my iPad mini struggles with the update. Did a factory reset too.
And now have iOS 7.0.2 (11A501) on an iPad Model MD543FD/A.
World prefer OTA instead of iTunes.
Thank you for any help.

I've been trying for 2 weeks to update my iPhone 4S (7.0.6) to iOS 7.1 OTA but it fails all the time...telling me software update failed An error occurred downloading iOS 7.1. ..I need some support pls!!

The problem occurres after the downloading is complete and when its in "Preparing Update" procedure and specfically in its last progress (near the end). Suddenly a message pop ups saying that "Software Update Failed" \n "An error occured downloading iOS 7.1."
I've restarted the update process for the 20 th time!!! and reset my iphone twice to factory settings, but still nothing change, same error occures...
My iPhone specs
Version : 7.0.6 (11B651)
Model : MD235AE/A

Try updating by using iTunes via a computer.

I have an iPhone 6 and an iPad air and each time I try to download the IOS 8.1 update I get the message "software update failed. An error occurred downloading iOS 8." What is wrong? This problem is ridiculous and frankly annoying

I have an iPhone 6 and an iPad air and each time I try to download the IOS 8.1 update I get the message "software update failed. An error occurred downloading iOS 8." What is wrong? This problem is ridiculous and frankly annoying. I have a brand new iphone 6 and a 8 month old iPad Air what is the problem

Hi Wingzfan13,
Thanks for the question. Based on what you stated, it seems like you can't update the iOS device. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
If you can't update or restore your iPhone, iPad, or iPod touch
Resolve iOS update and restore errors in iTunes
Thanks for using Apple Support Communities.
Cheers,
Mario

I am having difficulties in downloading iOS 8.0.2 to my iPhone 4. It is giving me the following message: software update failed. An error occurred downloading iOS 8.0.2. Please help!

I am having difficulties in downloading iOS 8.0.2 to my iPhone 4. It is giving me the following message: software update failed. An error occurred downloading iOS 8.0.2. Please help!

very good. You also had posted originally on the Using Apple Support Communities forum (dedicated to "How do I use this forum and find My Stuff in it?"). I had already asked our gracious Hosts to move it to Using iPhone where it now resides and will likely get more prompt attention. In the meantime, you might consider browsing and/or searching Using iPhone for similar issues as your own.
best luck
CCC

Update failed. Now iTunes won't recognize iPhone.

I connected my iPhone 4s to my computer, and iTunes prompted me to update my iphone. I initiated the update and awhile later the update failed and now my phone only shows a picture of the phone's cable with an arrow pointing to the iTunes logo. Whenever I plug it in, iTunes does not recognize it. I have gone throught the basic fixes suggested, but the issue remains. I have completely uninstalled and reinstalled iTunes, I have restarted Apple Mobile Support, I have reinstalled the Apple Mobile Device USB Driver. I don't know what else to do.
I am using Windows 7.

I really wasn't sure what on my computer was causing the problem, but I just used another computer whose iTunes recognized my phone, was able to restore it to factory settings, and then my computer's iTunes recognized it once it was no longer in recovery mode, and I was able to return my iphone to normal with a previous backup.
Thanks for trying to help.

Iphone 6 update failed

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