IPhone 6 - Updated to 8.0.1 and lost cell service and Touch ID???
It's in the title. iPhone 6 user here, just downloaded and installed iOS 8.0.1 and now have "no service". Touch ID also not working. Tried restarted and hard restarting... still nothing.
Are you kidding me????
Thanks for the overpriced iPod Touch, Apple.
I updated my iPhone 6 to iOS 8.0.1. Now it says No Service and Touch ID does not work.
I'm on AT&T.
Similar Messages
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HT201394 i lost cell service after i install IOS 8 on my iPhone 5s
i lost cell service after i install IOS 8 on my iPhone 5s
i update to 8.02, cut still same
please helpHello there, jjthurlow.
The following Knowledge Base article offers up some great steps for troubleshooting issues with touchscreen response:
iPhone, iPad, iPod touch: Troubleshooting touchscreen response
http://support.apple.com/kb/ts1827
If your device is experiencing any of the symptoms listed above, try the following steps:
Restart your device
Hold the On/Off button until "slide to power off" appears. Slide to power off your device. When it is off, press the On/Off button to turn it back on.
If you can't restart your device, reset it by pressing and holding the Sleep/Wake button and the Home button at the same time for a least ten seconds, until the Apple logo appears.
Clean the screen with a soft, slightly damp, lint-free cloth.
Avoid using the device while wearing gloves, with wet hands, or immediately after applying hand lotion.
If you have a protective case, or if you are using a plastic sheet or film on the display, try removing them and testing the device without it.
If the steps above don't resolve your issue, please schedule a service appointment with an Apple Retail Store for evaluation. If an Apple Retail store is not an option, contact Apple to find out your best service option or see the Service FAQ for your product.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I updated my iphone software to IOS 6.2 yesterday and im not sure if it is a coincidence but now, my contact names do not show on incomming calls or messages. Also they do not show on past calls or recent history.
All my contacts in my phonebook still exist and are correct, the problem only occurs when receiving calls or messages. please help i need this fixing
Regards,
FrostyTry to restore your iphone via iTunes or update to ios6.1.2.
If itunes gives an error with restoring (DFU/Recovery or just normal)
try this:
open your computer and search on windows; C://windows/system32/drivers/etc/hosts
open up the hosts file in note pad you will see IP adresses and more add another line and put in this:
#74.208.10.249 gs.apple.com
this is a by-pass to the cydia/saurik restore server, it has nothing to do with jailbreaking over voiding apple's warranty
let me know if succeeded! -
My iphone 3GS updated itself to ios 6 and never started to work
My iphone 3GS updated itself to ios 6 & then things went absurd.
iphone kept restarting after showing apple logo. The issue continued even after a complete restoration. Apple service now says firmware got corrupted and so I have to pay 9500Rs (200$) and get a phone replacement of the same model. And there is no other solution.
Can anyone give any other solution or else is it worth to get it replaced for 9500Rs.
I have spend money for no real hardware issue and apples improper firmware methodology and updates...This is what I posted to someone else having the same issue:
I having the same issue about the and iTunes says "The iPhone cannot be restored at this time because the iPhone software update server could not be contacted or is temporarily unavailable.". I've had the iPhone 3GS since it came out. It was working fine until I just tried to update it. It has NEVER been hacked or jailbroken. WE AND A FEW OTHERS are having the same issue then it is more than likely that this is an update issue. I took mine to the Apple store and the tech tried to update it and he came to the same problem and told me he couldn't update it. My assumption is that we are not the only one's with this issue and that if there was a way to update it to the update before this last one it might be a solution. I don't know how to get the previous update. Apple probably is aware of the problem, and hasn't come up with a solution yet. Or, enough people haven't complained yet. The tech suggested that there might be something wrong with the phone itself, but that couldn't be since it was working perfectly before I updated it and others are having the same issue. It is highly unlikely that a lot of people are having the same hardware issue all of a sudden at the same time. Apple/iTunes needs to fix this... and hopefully soon
Also: I can update or restore my iPhone 5 and other iPhones so it is not an issue with my firewall or other software on my computer. No one touches my iPhone or my computer they are secure, locked all the time, and I have no jailbreak software on my computer (Apple tried it and they are clueless at the moment from what I can tell). -
Don't update to 8.0.1 issue losing cell service and Touch ID
Everyone updating to the new iOS 8.0.1 update are having issues with losing cell service and Touch ID. Seems to be happening if you update over the air and not through computer and iTunes but I'll wait anyway.
I updated over the air. However no real issues other than former settings changed to default settings. Bluetooth has to be reset up even if still in your device list. WiFi same issue. If you head over to
http://www.apple.com/support and go to the iOS forum you will see many more issues but as you know Verizon did not do the update.
So Apple is the place to complain or get a fix.
Device works pretty good after you fix the quirks.
Good Luck -
Iphone 5 updated to 7.1.2 and now battery runs out too quick and gets overheated
Iphone 5 after upgrading from older 6 version straigth to 7.1.2 gets:
1. overheated
2. runs out of charge
3. WIFI does not connect regulary
What is the reason and what to do?
Thx!Basics right out of the user guide are restart, reset, restore from backup, restore as new device.
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IPhone 5, updated to IOS 7.x spotty/non existent service
Have had phone without issue for the first year, a few months ago, i updated the IOS software, and emails would come through several hours late. Soon enough, i would get text messages 3 hours or more after they were sent. When i send a text message, it says sending across the top for a minute, and typically says "Failed to send" (even when sent as sms)
When 7.1 was available, i thought, "Whew, they musta found the glitch, this will fix it), so i updated.
Far worse now, My wife and i have exactly the same phone, on the same Verizon contract. We can be right next to each other, she is buzzing along the internet, sending texts, receiving texts, and mine just sits and says "No connection".
I moved away from the cheaper providers because i wanted great coverage/service. My old Virgin mobile $30 plan was FAR better.
I have reset network/phone settings, and am about to do a full reset and trash all my data (Thanks Verizon). I will report back to this forum and advise if this works.
Why are we paying over $150 for two phones, with this level of service. It's time to walk.Sorry to hear that your phone has been experiencing issues with regards to functionality, craigfe. You definitely should not be experiencing those issues. Please let us know if performing the master reset, after backing up your data, gets your phone working normally once again. Thank you, craigfe.
NicandroN_VZW
Follow us on twitter @VZWSupport -
Help!! Iphone 4 updated todat to ios7.2 and it has crashed my phone.. cant do anything with it and am disabled.. i need this phone to work urgently. any help out there please?All i have is the apple logo ..nothing else
Thanks darren i called apple and they did me a reboot and update. luckily i have my phone backed up ti itunes so when it actually started to work, it was just a matter of time taken to restore it. Thanks .. hope you dont have the same probs with ios7 that i have had.
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My iphone 4 updated to ios6.0.1 and now i have no sound in any of my apps? how do i fix this?
Reset, hold both home and power buttons for about 10 seconds until the iPhone begins to restart itself, ignore the "slide to power off" let the iPhone restart itself. See if better. If still problem, Restore iPhone with iTunes 10.7 or 11 on computer. See if better, if not and there is Warranty or AppleCare make Genius reservation and take to Apple for resolution. If no coverage, clean iPhone Charging Port with clean dry toothbrush. See if better, if not, clean again with small amount of Isopropyll Alcohol.
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I bought a book on itunes, and can't open it. tried to send it to my iphone so i could read it there and it won't let me carry it over. I have updated Ibook on my iphone. What do I do? I do not want to buy the book again.
You won't be able to open it on your computer, ibooks can currently only be read in the iBooks app on an iPad, iPhone and iPod Touch. How were you trying to get it to your phone, syncing it by selecting it on the iPhone's Books tab when connected to your computer's iTunes, or by dragging-and-dropping it from the Books part of your iTunes library over and onto the iPhone 'device' ? Another option is to try re-downloading it directly in the iBooks app on your iPhone via the Purchased tab in the ibookstore in it (re-downloading).
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where is it at?.....its July 20, and i dont see nada??? what in the **** bobby??? umm my iphone os updates the big ones anyway used to come out at midnight.......yea?
Then, you need to sharpen your search skills. A google search for Lion ships today brings up many hits, with this one mentioning a time: http://isource.com/2011/07/19/confirmed-os-x-lion-ships-tomorrow/
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where is it at?.....its July 20, and i dont see nada??? what in the **** bobby??? umm my iphone os updates the big ones anyway used to come out at midnight
FWIW, this is a user forum. We are all users like you. No Apple employees here and Apple doesn't follow these forums. You aren't speaking to Apple here.
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Hi Guys - for a few days I have been having problems downloading and updating apps on my iPad and iPhone. The message cycles between waiting and downloading then eventually says unable to download app. Sometimes after many attempts it wil eventually work. I tested it on an old iPhone 3G and got the same problem so it is not an iOS 5 issue. My WI-FI connection is working fine. I was wondering if this is an App Store problem? Anyone else in the UK having this problem?
Hi John
iTunes Support wasn't of any use to me.
I have also been having another problem - with BBC iPlayer and other video streaming not working due to insufficient bandwidth, despite my overall download speed being consistently around 50Gb. This is also affecting AppleTV downloads
I am using Virgin Media as my ISP, and was wondering whether you do as well. This might be the common thread.
-Bernard -
I had over 200 e-mails. I went to my webmail and deleted most of them. However, my iPhone still shows 200 e-mails. How can I force my iPhone to update from the e-mail server? Or will I have to delete each e-mail from my iPhone as well? Thanks.
You may have to try deleting all the music from your phone (by going to Settings>General>Usage>Music, swipping All Music and tapping Delete), then sync it all back on with iTunes in order to fix this.
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Product: iPhone 5
itune: 11.2.2.3; ios 7.1.1
iPhone 5 app updated fine from PC, but will not sync with iPhone.
Steps: Fire iTunes from PC, then connect iPhone, did app updates in iTunes, but did not sync with iPhone (the # updates stays the same next to "APP Store").
It worked fine for iPad App updates. I tried connect, disconnect, did not work. I also read some posted comments, but still cannot resolve the problem. Please help. Thanks!Hello there, graced.
The following link from the iPhone Basics provides another way to update an app on your iOS device:
App Store - Learn more about iOS 7 and iPhone - Apple Support
http://support.apple.com/kb/index?page=tidetail&product=iphone&locale=en_US&tag= App%20Store#TI133
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
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