IPhone 6  using Data when on Wifi

I upgraded to an iPhone 6+ a few weeks ago from an iPhone 5. Since then Ive been burning through data. Like 6GB in 2 weeks...ridiculous.
What really got me though happened this weekend. I was at my friends house and we decided to watch Guardians of the Galaxy. I have it on my iCloud, so I played it from my phone and AirPlayed it to his Apple TV. I was connected to his wifi, which is an awesome 50mb/s fiber network. We played it through the Apple TV without any real problems. My phone says though that now my videos app used 1.4GB.
Ive seen a few posts about this happening on iOS8 and I just wanted to add my experience to the pot.
Ive turned Cellular Data off on the

I'm not having that problem but you may want to go to Settings > Cellular and look at the applications listed under "Use Cellular Data For." Each application that has used data will show the amount used since you last reset the statistics. The System Services section will show details of that data usage. Reviewing or resetting and then watching this may help you identify what is causing the problem.

Similar Messages

  • Iphone 5 using data instead of wifi

    Iphone 5 using data when connected to wifi

    First thing you should do is check to make sure you are running the newest version of software. Go to settings>general>about
    If its up to date check these:     (all of these may use cellular data)
    Settings > iTunes & App Stores > Use Cellular Data.
    Settings > Mail, Contacts, Calendars > Fetch New Data. Turn Push off. Change Fetch to Manually for testing.
    Settings > Notifications. Turn off all notifications.
    Settings > General > Cellular > Use Cellular data for: iCloud Documents, iTunes, FaceTime, Passbook Updates, Reading List.
    Settings > iCloud > Documents & Data > Use Cellular Data.
    Setting > Podcasts > Use Cellular data. Also turn off Auto-Downloads.
    Settings > Personal Hotspot. Turn Personal Hotspot off.
    Settings > Safari > Use Cellular Data.
    Settings > FaceTime > Use Cellular Data.
    Settings > Privacy > Location Services. Turn off Location Services for testing.
    Settings > General > About > Diagnostics & Usage > Submit Automatically. Turn off Submit Automatically.

  • NFL Mobile App Used Data When Not Open

    I used the NFL Mobile App last night for the first time. I connected to my WIFI thinking it wouldn't use any data. But it did anyway. And then during the night when the app was closed it used a whole lot of data on its own. I have notifications turned off. Why should this be using data when not open? And why should it be using data when on WIFI?

    To have to go to settings, apps, find the app and then force stop is
    a lot of steps just to stop an app. Not really an acceptable solution.
    However, I re-installed the app. Opened it to make sure it worked ok. Made
    sure my WIFI was on during all this. Then went to apps and did a force stop.
    Took several tries to get it to stop for some reason. Later I noticed my phone
    seemed to be using a lot of battery for some reason. Re-booted phone to make
    sure all apps had closed. Went back in and checked the NFL app. It was no
    longer stopped. I force stopped it again. Took several tries. Waited a few minutes
    and checked again. It was no longer stopped. For some reason it won’t stop. So
    I had to un-install it again.
    Not sure why all this is happening with this particular app, but I can’t take the
    chance of inadvertent data or battery usage. So it will remain un-installed until
    someone tells me the problem has been fixed. It’s a shame as since this is one
    of the perks of my Verizon account, I feel I have been slighted. I can’t believe I’m
    the only one having this issue.
    Jim

  • Why do my 5c and 5s use data when I am on WiFi? And why does it show up in regular intervals of 6 hours? Very strange.

    I am really having problem controlling the data usage. It seems that iPhone 5c and 5s both use data when wifi is available. And plus, the data seems to be dumped all at once every 6 hours most of the time. I know I am neither uploading nor downloading 140MB over data at 7am. DOes anyone know how to control this?
    I switched off almost all background data usage (except messages). I am not on facebook etc. What is going on?

        Thanks for trying Jay's suggestion, zole. The iPhone should still be able to use WiFi to send and receive iMessages. By design though, Apple devices will turn off WiFi when the phone goes dormant (screen turns off) so if you are in the midst of downloading something or a new message comes in, the phone will be using the available mobile data by default.  You can turn cellular data on or off for individual applications http://vz.to/1IuZJIM instead of completely shutting off the cellular data. In that same section, you can see what applications may be using more cellular data than others to go into that specific app for settings (for example, if Facebook is using a lot of data, go into the application's settings and make sure the video autoplay is turned to WiFi only).
    JenniferH_VZW
    Follow us on Twitter www.twitter.com/vzwsupport

  • Is there any way to stop my iPhone use data when i hit the data limit so i don't go over the data limit

    is their any way to stop an iphone 4s from using data when i hit the 2gb limit on verizon wireless this way i dont have to pay the fee for extra data
    thank you

    Don't know of any way for it to happen automatically, but you can still use the phone and send/receive sms with cellular data turned off.

  • HT1689 How can I play podcasts on my iphone without using data?

    How can I play podcasts on my iphone without using data?

    I used to sync my podcasts to my phone individually, but found out that the Podcast app works better for me.  It continously downloads the podcasts (not really sure when, that's the only thing, when its downloading it may use data depending on where you are) and also deletes the ones i have listened to.  Hopefully that will help you out!

  • Phone is using data when not in use. How do I make it stop?

    My iPhone 4S is using data when not in use. Any thoughts on how to make it stop?

    Hello Oakleymp
    You could always turn off cellular data in Settings to get it to stop using data while it is on standby. Another option to troubleshoot the issues is to reset all settings, go to Settings > General >Reset > Reset All Settings.
    iOS: About the Cellular Data setting
    http://support.apple.com/kb/HT4203
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • Where can I find out which iphone apps use data?

    Hi
    My iphone has wi-fi 24/7, yet my data usage is over the limit. 
    Where can I find a listing of which iphone apps use data and not wi-fi? 
    Your help will be greatly appreciated.

    If your phone is on wifi, then almost all apps will use it.  The exceptions are those from your provider.  For example, AT&T apps will always use their network.  To determine if an app is using data, you need to install DataMan Pro.  Even then, you will only get general info and on an hourly basis. Use the process of elimination to figure it out.

  • TS1398 my iphone 4s used to connect to wifi now it wont

    my iphone 4s used to connect to wifi now all of a sudden it wont and i havent changed any settings can anyone help?

    troubleshooting wifi http://support.apple.com/kb/TS1398
    you can try powering off your router, then your phone, then power up your router wait for the signals and then power up your phone and see if you can connect now.

  • TS4036 How do i continue the icloud restore on my iphone, it has stopped when my wifi failed ?

    How do i continue the icloud restore on my iphone, it has stopped when my wifi failed ?

    Either it will continue on it's own after a while, once wifi is up or you may have to start it again.
    Chances to continue on it's own are more if you started restore less then 48 hours ago.

  • Do I use data when I read on my kindle app on my iPad

    Do I use data when I use my kindle app on my iPad

    You should only use data when you download the book. As I understand it your book is on your device and you read it from there. The only data usage I can think of is if you are doing their 'sync your book across your devices' then Device one would have to tell Device two 'she's on page 49 now'

  • Iphone 5s Data Consumption... is it Facebook...is it using cell data when on wifi?

    I recently purchased a new I-phone 5s for my wife.  Since receiving the phone our data usage has gone up exponentially.  We used to have a 2GB plan and never went over, this month we've already gone over our new 4GB limit and still have 9 days left on the cycle.  So obviously I've been trying to figure out what is causing this new and dramatic upswing in data usage.  Our phone habits have not changed, she had an android smart phone before and used it just as much as the new I-phone.  Here's my top 2 suspects.
    1. Facebook  -  Under settings -> Cellular at the very bottom is a list of apps that you can grant or deny permission to use cellular data.  Under each app is the amount of cellular data that has been used by that app.  As you can see in this picture Facebook has used 4.9 GB, an insanely high amount.  I just read an article on the web that describes a feature of the Facebook app which preloads video so that they play more smoothly... every single video you come across whether you watch it or not is being downloaded.  There is a way to turn this off.  Under Settings find the Facebook app, open it and click Settings again.  Turn "Auto-play" to wi-fi only or just turn it off.
    2. Cellular Data being used even when phone is connected to Wi-fi -
         Google it and you will find dozens of articles.  This is not speculation.  Apple has recognized it and calls it a glitch.  Verizon has apparently stated that customers affected by this glitch will not be billed for excess data consumption.  This was reported as far back as 2012 and Apple apparently put out a fix.  I can't say for certain my wife's phone has been using cell data while on wi-fi, but I suspect it may be.  My wife is home most of the time, she's a Nursing student, recently graduated, and so is usually at home studying and should be on the wi-fi network.  Yet her phone consumes 6 to 10 times more data than mine and I'm out of the house most of the time.  If this is true I haven't found a fix for it.  If anyone has I'd like to hear about it.

    It looks like it 4.9 GB on the cellular data. Turn it off in the same screen of which you posted to prevent further data usage.

  • HT1430 How do I turn off the data when I am not in a WiFi location? I noticed that I am using data when the phone is "on" and I am not in a WiFi situation, but not on the internet. So, how do I turn off the data?

    How can I turn off the LTE data when I am someplace where there is not WiFi and I do not want my LTE running up a bill? I have tracked my usage and realize that the LTE is being used even when I am not using it, just because the phone is turned on.

    Merely being on should not use any data.  You must have something running - something using push notifications, or push email, prhaps?
    So, you can either track down what is using the data and change it, or you could go in and disaple cellular data in your settings.
    One other thing to check is
    Settings -> General -> About -> Diagnostic and Usage data -> set it to "Don't Send"
    Settings -> Restrictions -> Location Services -> System Services -> turn all these "OFF" (this will not affect how you use your phone at all, but will stop any outgoing location information being sent periodically back to Apple).

  • Iphone is constantly using data when no apps are running

    Has anyone else got this issue, i cannot turn on my 3g as it is eating data all the time.

    Hello All Who Read This!
    I just bought an iPhone 5 on the 21st of March. I ate through 850 MB's in 12 days. I read up on the issue of data consumption looking for tips to conserve data. I did not know there was a problem.
    This morning I found out that I was leaking data very little, but daily it accumulates. I am in Barcelona, Spain. I do not have a contract, I am on a prepaid Yoigo carrier.
    I happened upon an article/blog by Robert Parks at snnyc.com "problems persist in ios 6.1.2.".
    Although his situation did not relate to me, I tried a few tests on my own to see if I could stop the data leak without turning off my celular data and possibly push notifications, I think I found a solution that might help someone:
    In ios 6.1.3 goto Settings/Mail, Contacts,Calenders and scroll down to Calendars and turn off " New Invitation Alerts" and also turn off "Shared Calendar Alerts".
    My Cellular Network Data seems to be behaving. I only see a change in MB used when I open an ap that uses data.
    All The Best

  • IPhone Security using Edge an/or WiFi

    Hi.
    I'm curious about security on the iPhone, particularly using the Mail app when using Edge and/or WiFi. Is Edge secure in a way that WiFi isn't? I don't know anything about WiFi, but understand that packets can be sniffed in transit, and anything sent in the clear can be compromised.
    Any truth to that? And if so, is surfing the web and checking mail with Mail while out and about any safer with Edge? What about using the AIM client to chat?
    Please understand that I'm not familiar with Edge and WiFi, just looking for some clarification.
    Thx,
    Scott

    The most dangerous aspect of checking email is that most systems pass username and password in the clear. Especially if you are using an email client without SSL.
    If you are on WiFi with no encryption (WPA, WEP) like at a starbucks, then the worst thing you could do is check email that has no SSL. You are throwing your Username and password on the wire. A person could take, go to Amazon and any other major website and say they forgot the password. Put in your email address and then watch your mailbox for a reset. Then they go to Amazon and order stuff with your credit card (that is on file).
    The cell network, as mentioned above, is a little safer only because you don't have to worry about someone sitting in the same room monitoring your data usage.
    Same rules apply to AIM, but if you don't have any stores or credit cards tied in to it, the worse that happens is someone watches your conversations and impersonates you.
    These security issues are not limits of the iPhone, but email and AIM implementation by your providers.
    Message was edited by: tokatta

Maybe you are looking for