IPhone 6 verizon voice quality

Has anyone noticed a hissing and cracking sound while speaking on a verizon iPhone 6? I am experiencing poor cell performance.  Also, I have had my device crash twice while on a call. Both times when I was just put on hold.  I had to hold the home and power button to turn it on (reboot).  It would not respond with the power button only. My boss was on the same conference call and his iPhone 4s was crystal clear.  My iPhone 6 was crackling and hissing.  Called back and had the same result.
VoLTE is not impressive. I enjoy data and voice simultaneously but the sound quality is worse than CDMA.

VoLTE is still in testing stages with Verizon. Call quality may not be what you're used to. Turn it off if you're having problems with it.

Similar Messages

  • Voice quality problems on iPhone 5s with IOS 7.02 on Verizon.I

    I have a brand new iPhone 5s with IOS 7.02 on Verizon.  Everything works great except when on talk on the phone the normal way.  When I do that, people tell me they can hardly hear me.  But, when I put them on the speaker phone, they can hear me very well.  Also, Voice Memos, and SIri all work just fine.  It is only when I talk on the phone the normal way (without the speakerphone on) that the voice quality I am transmitting is very low.  Does anyone know how to fix this?  Thanks very much.

    Apple helped me solve this problem.  They gave me a brand new iPhone 5s.  The were just great in their support.  It appears that my first iPhone 5s had a faulty "audio chip."  This is the chip that changes the frequency of your voice as you talk into the microphone; Apple explained that it is one frequency when talking on the phone, and another where using the speakerphone, and another when using Siri, and another when using voice memos, etc. You use the same 2 microphones for all of these applications (one at the bottom of the phone, and one my the camera lens), but the "audio chip" adjusts the freqency based on the applicaiton you are using.  So, on my first iPhone 5s, my "audio chip" was defective, so they gave me a new iPhone 5s, and it has been working just fine.  I had the most current IOS operating system on the original iPhone 5s with the faulty "audio chip," and on my new iPhone 5s which works great.  Hope this helps.  The technicians at Apple Customer Care and at the Apple Store are very aware of this problem with potentially defective "audio chips" in some of the iPhone 5s's.  Cheers, Clarence from Cleveland.

  • IPhone 4s - Battery issue and poor voice quality

    I had bought my iPhone in May this year. It was working fine till i think a week back battery started to drain quickly at 10% every hour. I have configured office exchange account for mail and accessing global exchange contacts, Google account as exchange for contact sync and iCloud. i dont keep any contacts on exchange, keep in Gmail only. Was Android user earlier.
    I read a lot of posts and tried all solutions such as turning off timezone service in location, turn off and delete all email accounts, kept manual sync for emails, ran the battery down till switch off and charging back to 100%, removed apps i doubted could be syncing data in background, turned off locaiton service totally, turned off calendar, turned calendar notifications, turned of iCloud reminder, notes but no effect. Wifi and Siri are also off.
    I notice today that I am getting small circle near operator name rather than E symbol (for edge)and at the same time voice quality of person on other end is bad too, can hear small cracking , clicking sounds, voice breaks. Otther person can hear me properly. I get back E symbol in some different place than my desk. I havent changed my desk so thats not a possibility either.
    Someone had suggested queued network thread with exchange can cause the issue so Installed System Activity Monitor app but it doesn't show battery graph or which process is taking CPU or network time. Moreover, it shows 4-5% less battery level than on top in disharging mode !!
    Used to get good stats of what is eating the battery in my old HTC Desire but iPhone doesn't offer such feature to diagnosis. Ideally should not be required if phone works as expected.
    What do I need to do to get battery life and voice quality back? I will try voice again at home just to rule out bad network at work.
    Thanks,
    Ashish

    Well, most of what you did is black magic, and has nothing to do with battery drain. But we have no way of knowing how your battery life is below what you think it should be. What are you using it for, what apps do you have, and how much Usage life do you get (settings/general/usage).

  • Tell me, is the 3GS a better phone than the 3G (how's the voice quality)?

    I'm likely to go with the 3GS when my current Verizon plan expires in a few months. As great as the iPhones are, I have some concern regarding phone voice quality. I have seen numerous online comments regarding the iPhone 3G having only mediocre voice quality.
    I would love to hear from new 3GS owners regarding their impressions of voice quality on their new phones. Also, if 3G owners would like to post comments on this issue I would be interested in this as well.
    I love the look, apps, etc etc. and am excited about moving up to an iPhone soon.

    I posted too early today before many had gotten their phones; now that it's evening and you have all had time to check it out, perhaps we can get some comments.

  • Bluetooth voice quality - LG Cosmos 2

    Frustrated and wondering where to start.  New car (Honda CR-V) and new phone (Cosmos 2.)  Bought the phone solely because my original (very old) phone wouldn't "pair" with the new car's bluetooth.  The Cosmos has gotten past that, makes & receives calls, phonebook has been imported and everything works fine except for one (major) thing:  The outbound (phone user's) voice quality is horrible.  All garbled, almost not understandable to anyone on the other end.  Inbound voice (played through the car's speakers) is fine.  So where do I start?  I'm anticipating that Verizon will tell me it's a Honda problem and Honda will tell me it's a Verizon problem.  I'll almost bet on it.  Any solid, unbiased advice on what is actually likely to be the problem, and how to fix it?  Thanks.

    You would test outbound voice quality using just the phone not Bluetooth from the same locations to determine if the problem is with the phone and Vzw service OR if you only experience the problem when connected by BlueTooth wireless and thus the built-in mic in the Honda.

  • Anybody facing issues on vodafone in bangalore for iphone 5s. horrible voice breaking occurs.

    anybody facing issues on vodafone in bangalore for iphone 5s. horrible voice breaking occurs. Really frustrting as voice calls break and automaticcaly gets disconnected.

    My current phone is not working. The iOS 8 update has made my phone go from a joy to have to something I want to throw away. I would like to uninstall my update and go back to loving my Iphone again. Can you please help? I've sent numerous messages with no response. I'm trying to stay loyal to Apple however if your only suggestion is to purchase another phone it might not be an Apple product anymore. I'm offering an opportunity to save a client who has multiple Apple products.

  • HT4528 My apps store will not go online with verizon network, but on wifi it works. I am on an iphone 4, verizon.  I tried to do a complete, backup and restore on the phone 1 day before i noticed this problem,  The backup finished the RESTORE would fail c

    My apps store will not go online with verizon network, but on wifi it works. I am on an iphone 4, verizon.  I tried to do a complete, backup and restore on the phone 1 day before i noticed this problem,  The backup finished but the RESTORE would fail I had an error, could not access Apple server ( some server name I cant remember).
    I have plenty of space available on the iphone,
    8gb free,
    ios version- 6.1.3 ( 10B329)
    carrier - Verizon 14.0
    Modem Firmware - 3.0.04
    Can someone help.
    I tried doing my backup restore on the same computer as I once did a year ago. and THis time I cant do the restore on the iphone.
    computer osx is 10.5.8
    itunes version 10.
    I do not wish to go to ios 7 at this time.

    Settings > General > Reset > Reset Network Settings.
    Basic troubleshooting is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.
    If the issue continues, contact the carrier to troubleshoot the network connectivity issues.

  • My main PC with my Itunes Library just crashed.  I still have all my music on Apple TV, Ipod Touch (Gen 2), and Iphone 4 (verizon).  How can I get everything set up on a new PC and working ?

    My main PC with my Itunes Library just crashed.  I still have all my music on Apple TV, Ipod Touch (Gen 2), and Iphone 4 (verizon).  How can I get everything set up on a new PC and working ?

    I downloaded Itunes 10.2 on new desktop, ran sync with my ipod touch (Gen 2) and have all my music on new PC.  Just can't get it to sync with my Apple TV (Gen1).  I have made music purchases on Apple TV and cannot get them to Ipod/Iphone?  Help

  • How do you increase the voicemail volume on an iPhone 4s ( Verizon ). The phone volume is fine. It is when I retrieve voicemails. Even the speakerphone is faint. I have adjusted the side volume buttons and the volume control in settings.What am I missing?

    How do I increase the voicemail volume on an iPhone 4s ( Verizon )? The phone volume is fine. I have adjusted both side volume buttons as well as the volume control in settings.

    Number one - that person has given you false information...the Apple store genius bar supports all Apple products whether in or out of warranty.  Checking is free, service on an out of warranty item is not free.
    Try a reboot by holding both the power and home buttons until the apple logo appears, ignore the red slider if that appears.
    Since you show that you have iOS 7.0.3 you might want to update that iOS to 7.0.4...plug the iPhone in so you are on a solid power source, then while on a WiFi go to Settings > General > Software Update and update to 7.0.4.

  • Hello guys I have a question,or rather a problem. how can I detach yourself iPhone operator Verizon USA? I mean as to call and what to say? I live in Ukraine, and the opportunity came up for to buy cheap 4S 16GB. but on Verizon. when I insert the original

    Hello guys I have a question,or rather a problem. how can I detach yourself iPhone operator Verizon USA? I mean as to call and what to say? I live in Ukraine, and the opportunity came up for to buy cheap 4S 16GB. but on Verizon. when I insert the original SIM card Verizon and I try to activate, says: (error occurred activation, if this problem happen again please call at +1................). this is the hour to use it through the R-SIM 9 pro. everything works нормальнои calls and Internet and SMS, but I want to officially unlock. beforehand thank you

    Well, you managed to find this support forum didn't you and you have an internet connection don't you?  Then if you have all these things, go and find the number by going to the Verizon website and it should not be hard to find the number.
    As for speaking English, this is not really our problem and it is surely something that you should have thought about before buying the phone in the first place.
    You also need to know that Verizon in the US is a cdma operator and if you purchased an iPhone 4s, then it should not be locked.  The Verizon 4s comes with a sim card tray that should be unlocked out of the box for use internatinoally on gsm networks, so all you should need to do is open the sim card tray and insert a sim card and you should pick up the local gsm network.
    A cdma phone does not actually use a sim card, so there would be no original sim card with the phone because when it is used in the US it will pick up the Verizon cdma network without a sim card.  The sim card is only for use on a gsm network which will not work in the US, but is designed to work outside the US.  Open the sim card tray and insert your own local sim card and the phone should work and should not be locked.
    Other than this, if you purchased the phone in the first place, it is the responsibility of the previous owner to cancel the Verizon contract.  This is nothing to do with you, so contact the seller and ask them.
    Other wise, go to the Verizon website and look up the number and call them.  As they are the phone company, ultimately, they are the only ones who can help you.

  • HT1766 I'm switching from iPhone 3GS AT&T iOS 4.3 to new iPhone 5 Verizon.  Apple online suggests iTunes 11.0.1 on MB OS 10.6.8 to backup contacts, etc. How do I know if backup really worked? Can't find an iPhone contact in MB AddressBook? tx

    I'm switching from iPhone 3GS AT&T iOS 4.3 to new iPhone 5 Verizon.  Apple online suggests iTunes 11.0.1 on MB OS 10.6.8 to backup contacts, etc. How do I know if backup really worked? I created a new contact on my iPhone and a different one in my calendar on the MB. Connected iPhone to the MB and synched/backedup.  However, I can't find my iPhone contact in MB AddressBook and vice versa.  Did the backup work?  I cannot afford to lose my calendar, contacts, etc when I get my new iPhone 5.  thanks!

    I'm switching from iPhone 3GS AT&T iOS 4.3 to new iPhone 5 Verizon.  Apple online suggests iTunes 11.0.1 on MB OS 10.6.8 to backup contacts, etc. How do I know if backup really worked? I created a new contact on my iPhone and a different one in my calendar on the MB. Connected iPhone to the MB and synched/backedup.  However, I can't find my iPhone contact in MB AddressBook and vice versa.  Did the backup work?  I cannot afford to lose my calendar, contacts, etc when I get my new iPhone 5.  thanks!

  • IPhone 4 (Verizon) Screen burn-in

    I noticed on my iPhone 4 (Verizon) that part of the screen (from the lower left corner to the top right corner) has what looks like a gesture burn-in/blemish no matter how I try to clean off the touch screen but it would not remove.
    Im not sure if its from an App/Game I was using but I'm curious how it could burn-in/blemish like that? is there a way to get that repaired?
    thanks.

    Hi everyone. I have some more details. The iPhone does not show in iTunes, iRecovery, or any other programs.

  • I bought iphone 5 verizon phone from usa to india.now it is in contract.can i use these phone in india by keeping local sim...

    i bought iphone 5 verizon phone from usa to india.now it is in contract.can i use these phone in india by keeping local sim...

    actually one of my cousin send dis phne to india which is claimed insurance... i am thinking to use it here without unlocking the phone whether it works or not... shld i unlock it in local stores

  • HT201529 I bought my iPhone from Verizon and having their service.  Does my iphone has a default SIM PIN?

    I bought my iPhone from Verizon and having their service.  Does my iphone has a default SIM PIN?

    The 4G LTE SIM card in your device contains information about your plan, device and more. You can set a SIM PIN so others won’t be able to access that information if your SIM card is removed from your device.
    If you remove your SIM card and insert it another device (e.g., when you upgrade to a new device), you’ll be asked for the SIM card PIN. You can find your SIM card PIN in My Verizon if you’ve forgotten it. Or, if you’ve entered your SIM card PIN unsuccessfully 3 times, you’ll need the PIN Unblocking Key (PUK) to unlock your SIM card again. After using the PUK, you’ll need to create a new PIN for your SIM card if you want to secure it again.
    To locate the SIM PIN / PUK numbers for your 4G LTE SIM card:
    Navigate to the Overview page in My Verizon.
    Click My PIN and Unblocking Key (PUK) under About My Device.
    Your default PIN and PUK will be displayed in a pop-up window.
    Click Close when you’re finished to return to the My Verizon Overview page.
    You’ve successfully located your SIM PIN and PUK.

  • HT4759 how do you update icloud with contacts transferred to Iphone by verizon

    How do you update icloud with contacts transferred to Iphone by Verizon?  The only contacts that show up in icloud are the ones I entered myself to the phone.

    You'll need to copy them to iCloud in order to see them on your PC.  To do this, do the following:
    Go to Settings>iCloud, turn Contacts to Off, choose Delete from My iPhone when prompted (they will still be in iCloud).
    Download the app My Contacts Backup.  Use this to backup the remaining contacts on your phone (from Verizon) as a vCard attachment to an email that you send to yourself.  Confirm that you have received the email.
    Go to Settings>iCloud and turn Contacts back to On.
    Open the My Contacts Backup email and tap the attachment to import the Verizon contacts back to your phone.  They should now be in iCloud, and appear on your PC.  You may see duplicate contacts on your phone because you are still viewing both the contacts from Verizon as well as the copies now in iCloud.
    Open Contacts on your phone and tap Groups, tap the Groups that were imported from Verizon so they are unchecked and tap Done.  This will hide them from view and illiminate the duplicates.

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