IPhone 6 White Screen, Can't Restore from MacBook Pro

My iPhone 6 was working just fine this morning and even let me add ringtones onto it. However, I recently opened Instagram and then the phone started to act slow. The volume panel got stuck onto the screen and then my whole screen went white. I can't restore from my computer because it always tell me to change the Find My iPhone settings from my phone, which I can't do because of the all-white screen. Despite the stillness of the screen, it makes the lock and screenshot noise. I got my phone in late February and I recently updated it about a week ago. I really need to use my phone because of school and appointments. Is there anything I can do to make the screen work? I haven't dropped it, let it near water or had it 'jail broken'.

Hey masterofpigeons,
Sorry to hear that you cannot see anything on your iPhone’s screen. I would make sure that you have a back up and once that is confirmed, I would recommend a restore by putting your iPhone into recovery mode. Once in recovery mode, iTunes will allow you to restore and once the restore is complete you can enter in your password to get passed Activation Lock
How to back up your devices using iCloud or iTunes
https://support.apple.com/en-us/HT203977
If you can't update or restore your iPhone, iPad, or iPod touch
https://support.apple.com/en-us/HT201263
iCloud: Activation Lock
https://support.apple.com/kb/PH13695
Take care,
-Norm G.

Similar Messages

I am getting white screen of death on my Macbook Pro, can someone help please?

I am getting white screen of death on my Macbook Pro, can someone help please?

Intermittent or inconsistent situations as you describe are the most difficult to resolve. First step you should do is be certain that you have your data backed up. I suggest that you do this by creating a bootable clone using Carbon Copy Cloner. The advantage to this is that not only is it a backup but can immediately be used to run your MBP in the event of an internal HHD failure.
The article that I gave you to start your search contains a link to this article:
https://discussions.apple.com/docs/DOC-3353
Though lengthy, it can resolve most issues if you go through all of the sections. If you cannot achieve success, then an Apple store genius bar is the last option.
Ciao.

Can I restore My Macbook Pro from Backup?

Hello, actually, I'm buying the new Macbook Pro Retina Display.
I already have a Macbook Pro 13" 2011.
Can I do a Backup with Time Machine, and use it in the New Macbook Retina Display?
Would it work restoring everything that I already have on this computer?

Why not use migration assistant?
http://support.apple.com/kb/HT4413
You can use Migration Assistant to transfer important information, such as user accounts, applications, network and computer settings, and files, from one Mac computer to another via a FireWire cable or over a wired or wireless network.
To use Migration Assistant you have four options for connecting the computers:
FireWire
Ethernet
Wireless
Time Machine backup or other disk

White screen can't restore or reset

I have an all white screen but I cannot get it to restore by holding the sleep/wake and home buttons. The device also will not sync to my computer. Just got this for christmas and am having a difficult time with this. Thanks for help and suggestions.

drewbUT wrote:
It won't power down or reset. My itunes does not recognize my itouch either, although it did yesterday when I added some more music to it. Should I just let the battery go dead?
http://support.apple.com/kb/TS1369
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again.

White screen after Windows 7 on MacBook Pro

HI,
I bought MacBook Pro on Apr 2011 and I am trying to install Windows 7 by using boot camp, but after installation in first boot of Windows it stuck at white screen with some kind of beep sound and keep repeating the same at same point.
Can I get help in resolving this? I am new to Mac book and trying to resolve the issue from past one month.
I appreciae all your inputs in resolving the issue.
Thanks
Brahmaji

nevermind anyone... I've already found out how. Once i remembered that taking out the battery resets a couple of things I did just that and my brightness is now back to the way it used to be.

How can I restore my Macbook Pro to it's original operating system?

I am giving my old Macbook Pro to my mother in law and want to restore it back to factory settings. It was originally OSX6 but has been upgraded to OSX 10.8.3. When I try to use the disk that came with it, I get a message that I cannot use that version. Can I reset it to factory settings (wipe out all of my information) while still keeping the latest version of the OS? If not, is there a way to use the disk to restore it back to OSX 6?
Thank you,

Welcome to the Apple Support Communities
OS X Mountain Lion is registered to your Apple and it can only be reinstalled using your Apple ID, so you shouldn't give it to your mother-in-law with Mountain Lion or she will have problems. Instead, reinstall the original Mac OS X version which came with your Mac, in your case, Snow Leopard.
To restore your Mac to factory settings:
1. Insert the Mac OS X Install DVD and hold the C key while your computer is starting to start from the DVD.
2. Choose your language, go to Utilities menu (on the menu bar) > Disk Utility, choose the hard drive at the top of the sidebar, go to Erase tab and erase the drive.
3. Close Disk Utility and reinstall Mac OS X.
When the installation finishes, hold the trackpad while your computer is starting to eject the DVD and turn off the computer, so your mother-in-law will be able to set up the computer as she wants. After setting it up, open  > Software Update and install the most recent version, and use the Applications DVD to install iLife apps

I have Iphone 4s that is on warranty but its screen has stopped working when i peek in with a external light it shows iphone disabled. and can not restore from i tunes as well. i am in pakistan and phone was bought from Canada. how can i get assistance?

hello can apple help me out.i am from Pakistan, i received iphone 4s as a gift, it was purchased in canada last march 2012. unfortunately its screen stopped working and inside screen when i try to look with external light. there was message "iphone disabled for 60 minutes" i tried restore but could not it downloads update but does not do anything i am heck upset its really something means to me alot. I tried to find out warranty claiming process but here in pakistan it has not been officially launched. Why so ? in a country where 50% people are using iphone and apple is not there? i was really shoked. well i really need help.please guide me how can i get it replaced or anything that can be claimed in warranty.it is still on warranty. But i am in pakistan where i can not find any istore where they deal with warranty. Please guide me i have studied alot and have read stories about people having same experience and apple helped them alot. I am amazed that i been giving marketing presentations on a brand which is not in my country but heared much "good" about you. and was having great experience of your device. Please dont make it true what i have heared about you.
Regards.

Try restoring the iPhone to factory settings. If you are having difficult restoring, put the iPhone into Recovery Mode and see if that then works:
http://support.apple.com/kb/ht1808
If not, or if a restore to factory settings does not fix the problem, then your iPhone may have a hardware problem. You can only get the iPhone serviced by Apple in Canada, so you will have to take the iPhone there or send it to someone you know in Canada who can get the iPhone serviced and send it back to you. The only option for getting service in Pakistan would be to pay some unauthorized repair shop to attempt a repair, after which Apple will no longer provide any service even in Canada.
Regards.

How Can I restore my MacBook Pro mid 2009 running OS X 10.8.6?

I was wondering if I could restore my computer to make it run faster. I only have about 570 MB of free memeory. The only things I want to keep on my computer are my itunes music and thats about it really. I was told I could spend $80 on 8GB of memory, but was wondering if I could just restore my computer to save some money.

It may not be a memory (RAM) issue.
Not enough free disk space (not RAM) can slow the system down.
Click your Apple menu  top left in your screen. From the drop down menu click About This Mac > More Info > Storage
Make sure there's at least 15% free disk space.
You need to backup your iTunes library to an external hard drive before restoring OS X or repairing the startup disk when necessary.
Instructions here.

Can't print from MacBook Pro os.10.6.7 to HP 5500 Officejet

The printer is on list of supposed compatible printers. I installed the HP software for Mac. I downloaded/installed updated drivers.
The Mac sees the printer but cannot print, scan.
The HP 5500 is in perfectly good shape and I don't want to buy another printer!
Thanks!

corinnefromsacramento wrote:
I'm a brand-new Mac user and the machine is also brand new. "Repair Permissions" sounds like a serious undertaking. Can you tell me what the purpose of repairing permissions is and how to do it? BTW...I did restart the computer after installing drivers.
I think i should uninstall the HP software and start all over again. Does dragging an app to Trash uninstall it?
Thanks!
It's not.
Save and/or quit your applications & doucuments
Go to Applications>Utilities Folder
Click Disk Utility
Click the Volumn (HD) that you want to check.
Click the Repair Disk Permissions button. (Don't worry about verifying)
At the bottom of window when the repairs have finished, you will see the “most important thing”:
Permission Repairs Complete
The previliges have been repaired or completed on the selected volumn.
Restart your computer (Optional).
Same directions are also in the OS Mac Help Menu.
http://docs.info.apple.com/article.html?artnum=25751 About Disk Utility's Repair Disk Permissions feature
TIP-You should Repair Permissions & restart:
After installing and/or updating an OS (Operating System).
After installing software.
After burning sessions
===================
Depends on if your printer came w/an uninstaller. If not, you will need to manually search using Spotlight to search out all the straggler files or use a 3rd party uninstaller.
You really need to deal with HP technical support if you have not already done so.

Can't print from macbook pro to hp deskjet 3054

I have tried what hp says to do on there website to get my printer to print but it is not working. It worked once and I went to print again and nothing happened. So i have no idea what to do. Should I go out and buy a new printer. Please help.

Hello there, TOPandGDLuv.
The following Knowledge Base article provides some great recommendations for troubleshooting issues with printing on your Mac:
Troubleshooting printer issues in OS X
http://support.apple.com/kb/TS3147
USB printers and Bonjour-enabled network printers
Follow these steps until the issue is addressed:
Make sure that the printer is powered on, has ink / toner, and that there are no alerts on the printer’s control panel. Note: If you cannot clear an alert on the printer's control panel, stop here and check the printer's documentation or contact the manufacturer for support.
Ensure the printer is properly connected to a USB port on the Mac or AirPort base station / Time Capsule. If the printer is a network-capable printer, make sure that it is properly connected to your home network.
Use Software Update to find and install the latest available updates. If an update is installed, see if the issue persists.
Open the Print & Scan pane or Print & Fax (Snow Leopard) pane in System Preferences.
Delete the affected printer, then add the printer again.
If the issue persists, try these additional steps:
Reset the printing system, then add the printer again.
If the issue still persists, reset the printing system again. Download and install your printer's drivers. Then, add the printer again.
Contact the printer vendor or visit their website for further assistance.
Additional Information
Note: If your printer is wireless-capable, you should first add the printer to your network. Use the printer's control panel, or temporarily connect the printer to your Mac via USB. For more details, see this article.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Can't install from application install dvd and i can't update to 10.6.8 after i restore my macbook pro from mountain lion

can't install from application install dvd and i can't update to 10.6.8 after i restore my macbook pro from mountain lion. when restart and i press command it still has recovery mountain lion show on my screen.

What model is the MBP? Did it come with OS 10.6 or a later OS? Is the install DVD one that came with it or something else?
You can't run an OS older than Mac on it.
But if came with 10.6 installed & you have the system discs, you should be able to erase the drive & reinstall the original OS.

I restored a Macbook Pro from a Time Machine backup and now none of my passwords are working (and I know they are the correct passwords). What can I do?

I restored a Macbook Pro from a Time Machine backup and now none of my passwords are working (and I know they are the correct passwords). What can I do?

First, make sure caps lock is not on.
Another reason why the password might not be recognized is that the keyboard layout (input source) has been switched without your realizing it. You can select one of the available layouts by choosing from the flag menu in the upper right corner, if it's showing, or cycle through them by pressing the key combination command-space or command-option-space. See also this support article.
If the user account is associated with an Apple ID, and you know the Apple ID password, then maybe the Apple ID can be used to reset your user account password. In OS X 10.10 and later, this option also works with FileVault, but only if you enabled it when you activated FileVault. It's not retroactive. Otherwise, see below.
Note: If you've activated FileVault, this procedure doesn't apply. Follow instead these instructions.
Start up in Recovery mode. When the OS X Utilities window appears, select
Utilities ▹ Terminal
from the menu bar at the top of the screen—not from any of the items in the OS X Utilities window.
In the window that opens, type this:
resetp
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window opens. Close the Terminal window to get it out of the way.
Select the startup volume ("Macintosh HD," unless you gave it a different name) if not already selected. You won't be able to do this if FileVault is active.
Select your username from the menu labeled Select the user account if not already selected.
Follow the prompts to reset the password. It's safest to choose a password that includes only the characters a-z, A-Z, and 0-9.
Select
 ▹ Restart
from the menu bar.
You should now be able to log in with the new password, but the Keychain will be reset (empty.) If you've forgotten the Keychain password (which is ordinarily the same as the login password), there's no way to recover it.

TS3682 I have erased my iphone in error and now itunes does not even detect it do I can't restore from the backup

I have erased my iphone in error and want restore from my backup but all I have ia a black screen with a white apple and its not detected by itunes anyone anyideas to help me

Place your phone in recovery mode (search Google) and restore. If that doesn't work, place in DFU mode (again, search Google) and restore.

TS3276 I can receive emails, but I cannot send emails. This just started happening. I have an iPhone and I can send emails from my phone fine. It's just not working on my Macbook. Every time I try to send an email it goes straight to my outbox. Can anyone

I can receive emails, but I cannot send emails. This just started happening. I have an iPhone and I can send emails from my phone fine. It's just not working on my Macbook. Every time I try to send an email it goes straight to my outbox. Can anyone help?

Thank you for heading me in the right direction. I reset my Mail account for Outgoing Mail Server to outbound.att.net:(customer ID)@att.net (instead of smtp.att.yahoo.com, per Apple's online troubleshooting information). I'm not sure what "(Offline)" means when it appears at the end of my Outgoing Mail Server (SMTP)?? In the Advanced box I clicked on "Use custom port: 465" and checked "Use Secure Sockets Layer." Authentication: Password; I have correct User Name and Password put in. After doing all this, when I try to send emails again today, they go directly to the Outbox and sit there.
What's curious is that my first sent email this morning did go out using the Outgoing Mail Server, smtp.att.yahoo.com: (customer ID)@att.net(Offline) but subsequent emails I tried to send with this server were rejected with the message: "Cannot send message using the server smtp.att.yahoo.com (etc.). The SMTP server doesn't support TLS(SSL) on port 587. Verify your account settings and try again." That's when I tried resetting my Outgoing Mail Server to outbound.att.net (etc.), as mentioned above, and was unsuccessful in sending out any further emails. I guess my next step is to contact my email service provider, AT&T, and see if they can help me. Thanks, again, for taking the time to respond and for giving me your input! Much appreciated!

Iphone 4 went into recovery mode when trying to restore, only option available now is to "restore and update" however this will not work, how can you restore from a backup once in recovery mode and only option is "restore and upgrade"? Please help!

iPhone 4 went into recovery mode when trying to restore it. Now the only option iTunes allows is for "restore & upgrade", it is not offer an option to restore from a backup, says that must first do the upgrade, when attempting to do the upgrade the iPhone won't accept it.
How can I restore from a back up in recovery mode when the only option is "restore and upgrade"?
Please help.

You don't you must restore your phone first and then you will have the option to restore from your backup.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

IPhone 6 White Screen, Can't Restore from MacBook Pro

Similar Messages

Maybe you are looking for