Iphone 6 will not connect to itunes on macbook pro

iphone 6 will not connect to itunes on macbook pro

Hello e2011,
I'm sorry to hear you are having issues with your iPhone. If your iPhone isn't being recognized in iTunes on your MacBook Pro, you may find the info and troubleshooting steps outlined in the following article helpful:
If you don't see your connected device in iTunes for Mac - Apple Support
Regards,
- Brenden

Similar Messages

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    Yes. Talk to whoever replaced the battery. Sounds like they broke something.

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    Most of the time my iphone will not connect to itunes store, error message is loads of zeros ending in 8.
    Checked on google and it appears to be a regular item of discontent, but so far I cannot find an answer that works.
    Can anyone help please?

    Hi kingdaddi,
    Welcome to the Support Communities!
    The article below will walk you through the troubleshooting steps for connectivity issues with iTunes:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    I hope this information helps ....
    Have a great day!
    - Judy

  • My iphone will not connect to itunes

    My iphone will not connect to itunes

    There are some things you should verify:
    1-Is your cable genuine, or can it handle sync?
    2-If the answer above is yes, verify if it isn't broken. Try another cable anyway.
    3-Is your usb port working with other devices such as pendrives?
    4-Is your iphone connecting to other computers?
    5-If possible, do not connect your iphone to a hub.
    If the problem is not above, then it's not a hardware problem, but there are a few alternatives you could try:
    1-Update iTunes to latest version
    2-Reboot iPhone (press home+power button for 10 seconds until the screen goes black, then turn it back on)
    3-Full-Cycle charge your iPhone (from 20% or lower to 100%)
    4-If you have windows, unninstall iTunes and install it again
    5-See if any other program in your computer is using the iPhone (such as iFunBox)
    Let me know if none of these solutions work

  • Our iphones will not connect to itunes so we cant update and sync.  Anyone have suggestions.  It looks like Itunes dosent recognize our devices all of a sudden.

    Our IPhones will not conncect to itunes so we cant update and sync phones.  Does anyone have suggestions.  Its like itunes doesnt recognize our devices.

    Choose your computer platform below:
    iOS: Device not recognized in iTunes for Windows
    iOS: Device not recognized in iTunes for Mac OS X

  • My iPhone will not connect with iTunes!

    Phone will not connect with iTunes, but will connect with the computer, which is window's 7...What do I do? I've done it before but I really can't remember how I did it!

    Did you already try these suggestions? iOS: Device not recognized in iTunes for Windows

  • My IPhone will not connect to itunes after the new 11.1 update.

    The other day I updated Itunes to 11.1. After doing so my Iphone would not connect to itunes, although it is being recognized by my computer. I have done everything that has been suggested to other users with no luck. Help would be greatly appreciated!

    Hey TheBurntApple,
    Thanks for the question. I understand that you are experiencing issues with your iPhone connecting to iTunes for Windows. While you may have already attempted most of the steps in this article, I wished to provide it to you just in case something was omitted.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thanks,
    Matt M.

  • IPhone will not connect to iTunes after ios 7.1.2 update

    I was updating my iPhone 4s to the new software update (ios 7.1.2) and my computer fell asleep. My iPhone now is stuck on the connect to iTunes screen and when I plug it into my PC iTunes will not connect to it.
    I've tried putting it into recovery mode (won't allow me to slide to power off), and I've tried iOS: Device not recognized in iTunes for Windows
    I've also tried rebooting my computer, updating iTunes and enter DFU and Recovery modes
    When plugged in my device manager recognizes that an apple device is plugged in that is in recovery mode....
    I'm trying to back up my phone while it has the most recent software so I can transfer it onto my new 5s
    Please help!!
    iPhone 4s
    Windows 7

    You've tried the following procedure?
    Turn your device off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your device and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a device in recovery mode. Now you can restore to factory settings.
    If this still doesn't work, you should make an appointment at the Genius Bar to have your device evaluated.

  • Iphone will not connect to iTunes over wi-Fi

    My iPhone will not update when i make changes in Outlook or connect to iTunes wirelessly.???

    You will probably get better results if you post this question over in the iTunes forum.  Syncing with iTunes over wifi has nothing to do with iCloud.

  • Face time will not connect when calling on macbook pro

    my face time will not connect to ppl when calling or when accepting a call
    what can I do to fix this
    my internet connection is good

    Hello e2011,
    I'm sorry to hear you are having issues with your iPhone. If your iPhone isn't being recognized in iTunes on your MacBook Pro, you may find the info and troubleshooting steps outlined in the following article helpful:
    If you don't see your connected device in iTunes for Mac - Apple Support
    Regards,
    - Brenden

  • New iPhone will not connect to iTunes Store. Not able to activate

    I bought my iPhone 3 weeks ago from an AT&T store and use it everyday. It works fine. I bought one for my wife 2 days ago from the same AT&T store and it does not work. After spending 2 + hours on the phone with Apple level 1 and 2 support, the final diagnosis is a bad sim card. (Apple phone support was very good and very professional) They are in process of sending me a box to mail the iPhone in for service and I am confidant they will fix the problem. I am disappointed, however, the iPhone did not work out of the box and I now have to wait for service on a brand new iPhone.
    Has anyone experienced the following problem?
    When connected to iTunes, the iPhone is not able to connect to the iTunes store and I receive the following error message, "We could not complete your iTunes request. The network connection timed out. Make sure your network settings are correct and your network connection is active." I was not able to activate it.
    The iPhone screen itself shows the iTunes logo and the sync connector. iTunes does not give me the ability to activate the phone nor make any changes to it. iPhone shows up in the device listing, but that is it. There are no settings in iTunes for making changes or setting up the new phone.
    When I plug my iPhone into the computer, everything works fine. The new iPhone does not. I tried everything Apple recommended including: Resetting the phone and deleting / reinstalling iTunes, but nothing worked. So, here I am waiting for service on a brand new iPhone that I have paid for and am paying for monthly service, but cannot use. Kind of stinks...
    Anyone have a similar problem?

    2 things
    one they will overnight you the box and give you a overnight box to send to them (fedex)
    two call them back they will also overnight you a free iPhone loaner for the next few days if you ask

  • Iphone will not connect to itunes

    I've tried all the troubleshooting, etc from Apple Support but my iphone will still not appear in itunes. It does connect and charges but doesn't appear. Help!

    It looks like you should take a look at this Apple document now -> iTunes for Windows: Troubleshooting security software issues
    Symptoms
    Security software manufactured by companies other than Apple ("third party") can prevent iTunes and other Apple applications from communicating with Apple servers or resources on your PC. Symptoms may include:
    iOS device or iPod not seen in iTunes
    What security software is running on your computer?
    Try testing after updating or temporarily uninstalling the security software on your computer (you can reinstall it after testing).

  • HT5868 iphone will not connect to itunes

    I have reset my iPhone and deleted/reinstalled iTunes and my iPhone still will not be recognized in iTunes.

    Try these:
    For pc http://support.apple.com/kb/TS1538
    For Mac http://support.apple.com/kb/ts1591

  • IPhone will not connect to iTunes or charge, stops charging when wakes up.

    Hi there.
    I have had endless problems with my iPhone 5, so Apple has sent me a new one. My problem is, I need to back it up to my iTunes before I can restore my new phone. When I plug in my dead phone (to both the wall and the computer), it only charges until it wakes up, at which point it shows that the battery is at 10% and it is not charging. I only have a few minutes to work with it until it dies again. It is not connecting to my iTunes to do the backup, and I have many important photos I cannot lose.
    I have checked the cords with other devices and I know it is a problem with the phone, and not the cords/computer. I have tried resetting it, but the top sleep/wake up button is broken. I do not have enough iCloud storage to backup all of my photos.
    I need a fix as soon as possible, as I only have a few days before I have to send off my old phone to Apple to prevent being charged $700.
    Any advice would be greatly appreciated.
    Thanks.
    Katie

    could be a periodic defect connector in the iphone

  • Iphone will not connect ot itunes store after 2.01 firmare update

    Installed 2.01 firmware update and I can no longer connect to the apps store or to itunes store. this is a legit phone, not unlocked, I bought it 3 days ago at apple 5th ave and I'm set to Wifi signal not 3G. Anybody else having this problem???

    I had this problem too. On further investigation I found that my phone would not connect to the internet via wifi. It showed that I was connected, but I couldn't update mail, weather, surf safari or access iTunes. I spent some time on the phone with Apple support and in the end the trick that worked was a reset of my router. Try powering it off for about 30 seconds and then plug it back in. That made everything work again on my phone. Apple support suggested also updating my router firmware.

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