IPhone 6 with iOS 8 Issues with Exchange Mail Header

Multiple users report issues with Headers in the Apple Mail Client
Condensed/Squished Text (in the Message Header)
Blank Headers (in the Message Previews)
Touch Calibration - Off by 2cm after attempting to interact with blank messages
Has anyone else been experiencing these issues... any fixes?

Did you find a solution for this problem yet?
We are haveing the same problem where I work.
Also using Exchange server and IOS devices.
Are you using a VPN tunnel on the IOS devices?
A few Days ago I had this problem on my own device (iPhone6, IOS8.3)
I was Reading emails on my way to work.
When I got to work and started the computer ONE of the emails was marked unread in Outlook.
On the device it was marked as "read".
One thing that I remember is that I had bad Connection at the time I was syncing emails and I got
the popup message: "Can not get emails - Connection to server failed" (my translation from Swedish)
I have a feeling that the error message and the problem with unread emails are connected somehow.
Also, when I turn off the email account for my iPhone (to remove all emails) and turn it back on (reload all emails)
the mail that was set as "read" is now "unread" again on my iPhone.
This means (speculatinos) that sometimes the device mark emails as "read" but for some reason it does not
tell the server that it is "read". So the server still Thinks that the email is "unread".

Similar Messages

It seems after the latest software update, my iphone 4 has issues with the phone and voicemail locking up as well as opening random apps. Any thoughts?

It seems after the latest software update, my iphone 4 has issues with the phone and voicemail locking up as well as opening random apps. Any thoughts?

Hi clintfromid,
Thanks for using Apple Support Communities. I would recommend closing all your apps and restarting and maybe resetting as good initial troubleshooting steps for this:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Cheers,
- Ari

Is iphone 4 having issues with Blue tooth?. I have checked four iphone brand new sets from different location. Not detecting other devices

Is iphone 4 Having issues with Blue Tooth connectivity ? Last saturday i have bought up iphone 4, when i checked that device blue tooth was not detecting the other iphones. I went to apple store in Ottawa. They checked with their Mac computers. They said Yes this iphone is having problem. Please exchange it on the store you bought up. I have exchanged that iphone with brand new, again same issues...
iPhone is not detecting other devices with Blue Tooth. I have checked with other two. they having same problem.
Please tell me, What apple gonna do with my iphone now ? Should i keep it ? or cancel my contract with cell phone company. As i am sure they not going to replace it again or gonna make excuses.
Waiting for replies [email protected]

I have upgraded my iphone 3 to a 4. I just recently discovered that while the iphone 3 automatically discovers bluetooth but the iphone 4 does not (couldn't discover any bluetooth). My bluetooth is Jabra SP200. It turned out, there are other steps to take with the bluetooth device to pair with the iphone 4. As stated, iphone 3 detected it automatically. But w the iphone 4, I had to press and hold the answer button of the Jabra for it to pair with iphone 4. Call the bluetooth manufacturer directly and check with their alternative pairing procedures.
Hope this helps.

I am still using my Apple G4 1.25 Ghz MDD running Leopard 10.5.8 with iTunes 10.6.3 installed. Can I use an Phone 4s with iOS 5 with this set up? I have read the iPhone iOS 5 user guide and it appears that I can but is anybody actually doing it ?

Hello to all my readers.I am still using my Apple G4 1.25 Ghz MDD running Leopard 10.5.8 with iTunes 10.6.3 installed. Can I use an Phone 4s with iOS 5 with this set up? I have read the iPhone iOS 5 user guide and it appears that I can but is anybody actually doing it ? My current phone is a £10 Nokia and I've neither wish nor cash to spend more than a grand upgrading to an intel based machine (at the moment) ! Regards to you all.

If you can find an iPhone running iOS5 and those are the specs for iOS5, there is no reason it should not work.
If you want a more current version of iOS or a more current device, a Windows computer is always an option at significantly less cost.
Granted, there is no requirement to have a computer to use an iPhone.

I go to sync my Iphone 3Gs (IOS 5) with iTunes on my pc and is is stuck on step 8 "waiting to copy items" it has been like this for over an hour.

I go to sync my Iphone 4 (IOS 5) with iTunes on my mac and is is stuck on step 8 "waiting to copy items" it has been like this for over an hour. What can i do to fix this problem????

If you are stuck at the blue screen then you can try booting into safe mode (hold shift during boot) and then run disk repair. If that still doesn't fix it then you might have to reinstall OS X. What version of OS X are you running?

HT4759 I am using the first Mac book air manufactured by apple.i am unable to sync my iphone 4 (ios 7) with it.Nor am I able to sync all my devices through icloud.

I am using the first Mac book air manufactured by apple.i am unable to sync my iphone 4 (ios 7) with it.Nor am I able to sync all my devices through icloud.

If you are indeed using 10.5.8 as indicated in your signature you will first need to upgrade to Snow Leopard; this is available in the Online Apple Store. You will then be able to uprade to Lion - again available in the Online Store where you will get a code to enable download from the App Store in Applications. This will enable you to use iCloud and run the latest iTunes.

Has anybody experienced missing sent emails after updating their iPhone to IOS 5.0? Mail composed on phone appears to send but is never delivered nor does it show in sent items. Using Exchange 2010. Any thoughts??

Has anybody experienced missing sent emails after updating their iPhone to IOS 5.0? Mail composed on phone appears to send but is never delivered nor does it show in sent items. Using Exchange 2010. Any thoughts??

@Satterp
Not sure if you were responding to me or OP - my iPhone is on 5.1. The OP at the time of writing was on 5.0.1.
Also, the OP and I had setup our Hotmail as an Exchange server (similar to IMAP), not POP3.

Iphone 5 touchscreen issue with iOS 7 update

I downloaded the upgrade the day it came out and there were no issues for the first few days. Then about a week later my touchscreen started wigging out. I would not even touch the screen and letters no where near where my finger was would start being typed into the box. I could not select anything on the screen cause it would scroll and select other things, and I was having issues with closing out the apps.
I am averaging 3-5 hard reboots a day and the soft reboots don't seem to have any effect on it.
When I do the hard reboots, it will work for just a few min and then do the same as before.
I restored the phone back to factory settings and redownloaded the phone and I didnt think that I was going to get the password in for the apple ID cause it was doing the same as before. No dropping or wetting of the phone has occurred. I was also able to update to the 7.0.2 and this did nothing.
Anyone have any suggestions or having the same problems?

I have these issues, on both my iphone 5 and ipad using ios7.0.2 (and all apps have been updated also. I am actually amazed that this forum is not full of complaints about this, such are the number of issues and regularity of their occurrence! I have spoken to friends who also experience freezing, crashing and an erratic touchscreen since updating to ios 7.
The issues (on both iphone 5 and ipad) can be summarised as follows: 1- touchscreen behaves erratically, keyboard use and scrolling in pages no longer as easy as before. 2- apps crash, regularly, particularly mail and calendar. I have linked both mail and calendar to office 365 and wonder if this is anything to do with it? Have to close and restart the app in order to resolve. 3- the whole os crashes & freezes requiring a hard reboot.
I wish I could reinstall the previous os!

IPhone 6 BlueTooth issues with iOS8

Ok here is my findings:
Tried 2 iPhone 5 units before iOS8 and no issues with Bluetooth (1 I had for 2 years and no issues in my car). Once updating to iOS8 the bluetooth didn't work well at all for phone calls but music connects fine. Strange issues with the unit automatically start dialling but not able to cancel call until you disconnected bluetooth.
Also incoming calls ring but unable to answer and seem to lock up so you have to disconnect bluetooth to hang up.
I tried everything listed in the forums here and what the Apple reps told me. It works for a short while until the phone gets turned off or synced with iTunes. Now I have a new iPhone 6 with iOS 8 and it worked initially before I started setting things up.
I did not restore from a back up, I started as a new phone. Once I installed all my apps (Not in iTunes, rather manually over the air) and changed settings on the phone (not sure if it because of changing settings or turning the phone off) it would not connect to bluetooth in my car anymore, well it does just for music. I have tried my wife's iPhone 5c and it seems to work fine with my bluetooth so it definitely has nothing to do with my vehicle.
Apple there is a definite issue here. Stop telling me and other people to contact my car manufacturer to fix the issue. It all worked fine before iOS 8. Something needs to be done ASAP or I will be returning my phone and jumping ship to an Android or Windows phone as much as that may pain me. I have been a loyal Apple customer for the last 7 years. If this is how you are going to treat me and other loyal customers, you will not keep us for long.
I am hoping someone from Apple is reading this. If so I am expecting to be contacted. We expect a resolution fast!

I had same Bluetooth issues with iOS 8 on my iPhone 6; no phone/no music streaming although showing as "connected" with my 2 vehicles (VW and Audi).
Apple telephone technical support team solved issue with both cars as follows:
1. Delete the phone from handsfree memory in the Bluetooth car settings.
2. "Forget" the handsfree device (car) in the iPhone Bluetooth settings.
3. Reset ALL settings in iPhone (not just network settings)!!
(note: I had to reset ALL settings twice in a row for this to work.)
It worked in both cars! (Hope it stays working.....?)
You will have to reset wallpaper, and most other settings, as well. Certainly worth the trouble to get car Bluetooth up and running properly.
Good luck.

All OS X is really buggy - mouse lag, bluetooth dropouts, FCP X beachballs - iOS issues with iTunes = CRAP

I have had so many issues of late with both OS X Mavericks and iOS 8, that I am looking to change. Bluetooth dropouts that infuriate me despite swapping to brand new batteries, cleaning terminals, adding alfoil to hold the batteries more snuggly, etc; to FCP X constantly beach-balling (and I have 32GB RAM running with OS X running from an SSD); to itunes refusing to play any of my content on my new iPhone 6+. I have erased the phone twice and reloaded content after setting it up as a "new phone".
Is this April, and I have missed something?
Come on Apple, you have become an absolute JOKE. iCloud not working, iOS 8 not working, Bluetooth dropouts, I can't verify my new iPhone with iCloud Keychain for some unknown reason (wants me to reset and retry all the time).
If I wanted this cr@p, I would have stayed with W7....
Anyone else having issues with the new OSs?

Hi Bob,
Thanks for taking the time to have a look - EtreCheck output:
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Report generated 5 October 2014 4:09:54 pm AEDT
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Iphone 4s Camera issue with 8.0.2

After upgrading to 8.0.2 on our iphone 4S camera does not work. When opening the camera app from the lock screen or after unlocking the phone the camera app sometimes comes on if on video if swiping to the still photo it then goes blurry. Other times it is just plain black. Tried other apps from the app store and none work. IOS 8 worked just fine. Anybody else having the same issue? Only other thing I guess is to do factory reset but really don't want to if other owners having same issue maybe Apple will send out a new update.
Thanks
Jeff

I opened my Camera App after the iOS 8.0.2 upgrade, the camera would not work at all (no image (just blurred black), no response on snap shot button), the Flash options, HDR option, Timer options at the top of screen were opening for selections to be made. None of the bottom options work at all ( filter effects, camera mode selections, snap shot button, shortcut to picture gallery). The front / back camera selector at top right does switch even though there is no image from either camera, you can tell it switches cause the top options go away when on front camera mode, also when I toggle between the front & back cameras 2 - 3 times, it locks up everything on screen that was working, leaving nothing be responsive at all. I was thinking why is this going on, surely my camera (both cameras) weren’t destroyed by the iOS 8 install, makes no since. Then I thought to look around in the apps on device, something that would access the camera without actually physically opening the camera app on device. I ran upon the Game Center App (pre-installed), there is an option there to add a photo to your Game Center ID, I clicked on that, and an option came up (select photo / take photo) I selected take photo, and There Was My Cameras, Working Great, Crystal Clear Image, front and back cameras working perfectly. So, that leads me to believe that it is Definitely an issue with the iOS 8 (a bug) that affects camera operation, at least on the 4S, better yet, my 4S. Apple Support has left me hangin as far as my issue goes. same goes with other issues I'm having as well.
( jpND01 ) try going into Game Center, and see if your camera has an image in that App. By no means is that a fix, it just lets you know that your cameras are working. There aren't any of the cool (New Camera App) features there, just snap a picture for Game Center Profile.
Note: I am a member of Game Center, the Add Photo to ID comes right up when you open the App, don't know if that option is there if a none member.

Font / page setup problems with iOS 6.0.2 Mail

With iOS 6.0.2 on iPhone5 in Mail app all my emails appear with a white blank space on the right (for 3 different accounts including Gmail and Microsoft Exchange). This results in tiny fonts when I open a mail, and of course a blank space on the right which fills ~ 2/3 of the screen, both in landscape and portrait. Does anyone else have the same problem? Any tips for a solution? Thank you in advance, Anna

Thank you, Dave. The problem was resolved by itself just a day ago, when the power happened to drain completely, and the phone stayed switched off for sometime. After charging and rebooting the fonts were just right. Previously other apps had the same sickness (with long lines everywhere) after i made the iOS upgrade, but all got fixed now. The funny thing is that I made a quick switching on and off previously, but it did not help. Interesting, maybe there was some junk from the previous iOS which only got wiped out with a complete power off... (?) anyway, resolved finally :-)

Iphone wifi syncing issue with itunes 10.7

My wife and I each have iphone 4's syncing on our respective computers running Win XP Pro SP3. After upgrading to itunes 10.7 and iOS 6, itunes doesn't reliably sync via wifi. It will sync once then won't a second time unless the computer is rebooted. If I try and click the sync button on itunes, it looks for the displayed iphone then says it can't find it and the iphone disappears.This is happening on both computers. I can direct connect the iphone with usb cable and sync, but it won't sync via wifi without rebooting. I've click the "sync with wifi" button off then on. Nothing works.
We both upgraded to iphone 5's. It didn't solve the problem. I upgraded my computer to a new desktop running Win 8 Pro. Everything transferred fine and the initial sync went well, but the problem persists. After my iphone 5 sync'd with itunes overnight, the next morning it wouldn't sync again via wifi. Again, trying to initiate a sync from itunes caused the it to look for the iphone and not finding it, the iphone disappeared from itunes. Once I restarted Win 8 and itunes, the iphone showed up in itunes.
It's not the iphones(it happened with both 4's and 5's), the computers(two differnet computers) or, the OS( happens with Win XP and Win 8) so it's got to be an isssue with iTunes 10.7 and possibly it's interaction with iOS 6. We didn't have the problem before 10.7 and iOS 6 (upgraded same time).
Any suggestions? This is annoying to not have these reliably sync without intervention.
Thanks,
Z

Just found another thread that helped...deleted the iTunes Library Genius file and now the Mac can load the library!

ITunes and iPhone 4 sync issues with Windows 7 64 bit

I am getting several errors with sync'ing iTunes to my iPhone on windows7 64bit. I reinstalled iTunes, I did a repair on iTunes, even tried a RESTORE on iPhone, but it gives me so many errors one after another after another.
1. Some of the items were NOT copied to iPhone "iPhone" because one ore more errors occured.
2. Attempting to copy to the disk "iPhone" failed. An internal device error occured.
3. The iPhone "iPhone" can NOT be synced. An unknown error occured (0xE8004006).
4. The iPhone "iPhone" can not be synced. The required file can not be found.
5. The iPhone "iPhone" can not be synced. A duplicate filename was specified.
6. The iPhone "iPhone" can not be synced. An internal device error occured.
These errors keep appearing one after the other.
I have fully uninstalled iTunes and ALL Apple programs from my PC, rebooted, disabled antivirus/firewall software, etc.
I have tried changing time zones.
I have created a new user account on same laptop and still have same issues with iTunes.
Restore fails with error "Unable to read file or file is corrupt".
Yet iTunes works fine on a 32bit operating system of Windows 7.
The problem is that I upgraded my laptop and the new laptop is Win7 64bit. I have ALL the newest drivers, and I checked to ensure it was not a BIOS or CHIPSET driver causing issues. All windows updates are up to date and current.
I have been trying for over a week with every piece of trouble shooting I can find to make this work.
Any help or further information would be VERY GREATLY APPRECIATED.
Thanks in Advance

I too am having the exact same issues on the same laptop! I spent an hour last night with "supervisor" in tech support who didn't solve my problem but did close the ticket (210757099 for any Apple people that might read this). Thanks a lot Ben!
I have seven ipod/iphone/ipad devices so I am very familiar with how to sync. In the last few weeks, version 10.2 of iTunes (I'm up to 10.2.1.1) has gotten less and less reliable in successfully sync'ing to the devices. It started out with my 3GS, but my iPhone 4 was fine. Then I got an iPad2 and now NOTHING will sync properly. Every time I plug one in (or press the sync button) it wants to do a restore from the backup made the last time it sync'd. It does that, reboots the device and sync's.
I've gotten a ton of errors, here's a sample.
iBooks couldn't be installed on my iPhone unknown error 0xE800000C
Textie couldn't be installed on my iPhone, unknown error 0xE8000013
"failed required file not found" - This is one of my favorite error messages. It demonstrates how Apple is becoming like Microsoft. It is 100% accurate and totally useless. It would be helpful if it told me the NAME of the file that was not found...
unknown error 0xE8004006
"duplicate file found" - Again, in true Microsoft form, it didn't tell me the NAME of the file that was duplicated.
I tried everything discussed in the following thread but it did not work.
http://discussions.apple.com/thread.jspa?threadID=2401822
Stopping the enhanced USB controller didn't work. Mine is the Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller (version 9.1.1.1020).
A few days ago I got hundreds of errors in a sync. When it completed, a dialogbox came up asking if I wanted to send this crash report to Apple, I said yes. So, crash reports are now automatically being sent. You can see evidence of this in the %appdata%\Apple Computer\Logs directory.
This section of the log looked interesting because it says it couldn't connect to USB mux port 32498
[4404 @ Tue Mar 22 09:05:05 2011] [(unknown facility) iTunes.exe] AMDServiceConnectionReceiveMessage (thread 4232): Could not receive size of message: 0 No error
[4404 @ Tue Mar 22 09:05:05 2011] [(unknown facility) iTunes.exe] readthread (thread 4232): Could not receive message: 0xe8000001
[4404 @ Tue Mar 22 09:05:05 2011] [(unknown facility) iTunes.exe] AMDServiceConnectionSendMessage (thread 2504): Could not send message size: No error
[4404 @ Tue Mar 22 09:05:05 2011] [(unknown facility) iTunes.exe] connect_toport (thread 5700): Could not connect to USB mux port 32498 for device 3: Input/output error
[4404 @ Tue Mar 22 09:05:05 2011] [(unknown facility) iTunes.exe] MobileDeviceConnectlocked (thread 5700): Could not connect to lockdown port on device
Just grasping at straws here....

IPhone 4S - Syncing issues with a Mac

I've tried almost everything! I have the latest versions of Itunes, iOS7, and running OS x 10.9. I cant sync music between my iPhone 4S and my Mac or my wife's iPhone4 and the Mac. Very frustrating, I don't manually manage music I sync my playlists and videos. I've tried to restore and restart both phones but nothing! When I purchase music now, I have to wait until it downloads and then create or modify a playlist on the phone itself, I can't even get purchases to transfer, if i make them on the Mac. It began after I performed the latest iOS7 update. Help please!!!

Thanks @Awol1404 I do have a lot of songs with just a circle of dots on the device through Itunes, some of these songs come up on the device itself as greyed out with a (stop download icon (circle with square in the middle)) i've tried to remove all the songs my unchecking the sync music box and checking the manually mangage box. I press sync or apply and itunes does its thing. On Itunes the device then comes up as having 2 playlists (one voice memos and 1 random playlist from what i had) and thats it. I can reboot the computer and when i plug it back in it still says that that is what is on the phone. on the phone itself, there has been no changes except maybe the odd song greyed out. Very confusing, frustrating and well... frustrating!!!!
I have no issues with iCloud syncing, contacts and messages, emails, calendars are all working how they should.

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