Iphone 6 wont turn on or charge (expensive paperweight mode)
My Iphone 6 t-mobile will not turn on i was in a face time audio call then the call dropped when i went to look it was turned off so i figured it was dead but then i put it on the charger and nothing appeared, plugged it into itunes wasnt recognized now im here
As Lyssa mentioned it could very well be a hardware issue. Maybe there's something in here that will help:
iOS: Not responding or does not turn on - Apple Support
Similar Messages
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Iphone 4s wont turn on or charge.
iphone 4s wont turn on or charge. I went to bed with 100% woke up with 1%. It shows that its charging but it doesnt move past the red.
The same thing just happened to me!!
Help -
My iphone 4 wont turn on or charge. HELP!!!
My iPhone 4 will not turn on, charge, or hard reset. I've charged it for long periods of time and it won't even show a red battery sign. It all started when my iphone was near death (7%) and it wouldn't charge. That was about a week ago. I've tried EVERYTHING. Hard resets, plugging it into the computer, using different ports on the walls, switching chargers, and putting it into DFU mode. None of it worked. I dropped my phone in water a few MONTHS ago, but it wasn't damaged at all(surprisingly), and it never showed any signs of water damage. And i got this phone used off ebay last August in near-perfect condition, so i dont have the warranty. PLEASE HELP!!!!
Hi there dobwaya1,
You may find the troubleshooting steps in the article below helpful.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Issue not resolved
My issue is still not resolved. What do I do next?
Contact Apple Support.
-Griff W. -
My iphone 4s wont turn on,it wont even charge,when it does eventually start to charge the apple icon on the screen will appear for a few seconds then itll disappear, i have tried to do the soft/hard reset but nothing happens, can anyone help me please? do i have a dead iphone on my hands? isit worth me going into the apple store and seeing what they can do or isit pointless? please help!!!
Try to backup and restore you device in itunes...restoring the device is like removing the iOS software off the device and re-add in a newer software, after you have restore you device, MAKE SURE YOU SET UP YOUR DEVICE LIKE A NEW DEVICE, DONT NOT RESTORE FROM BACKUP!!... give the device a chance to use the newer software and see if the issue still persisting, if the issue still on going then its would be a hardware issue.
Call Apple Care and see if your device is still under warranty to get it replace -
good day please help me, my iphone 5 wont turn on. i have tried the hard reset . but that didnt even work. i plugged it in charger but still no response i connect it in itunes still.dont open. please help. i dont have the warranty anymore, so please help.me.
Please make a Genius Appointment and take it in for service. By now it probably cannot be fixed, but you never know.
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My iphone 4 wont turn on after hours of charging, normally i would press the lock button and home button together but my lock button stopped working afue weeks ago. Help!
Hello Kimbo1991,
It sounds like your phone is not successfully booting even though you have reset the device. I would next recommend attempting a backup and restore to iTunes with this article:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
If you are unable to restore with iTunes I would next put the device into recovery mode, and attempt the restore again:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Thank you for using Apple Support Communities.
Regards,
Sterling -
My iPhone 4 wont turn on, It wont go passed the charging icon and then when I take the charger out it says it needs charge. Its not the charger as iv tried several and holding lock and home button doesnt work please help!!!!!
Hello there, Conorjl7.
The following Knowledge Base article provides some good, practical steps for troubleshooting issues with charging:
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
Particularly:
If your battery doesn't charge, or if your device shows a low-battery image, black screen, or "accessory not supported" alert, follow these steps.
Inspect the connector at the bottom of the phone:
Make sure that there are no bent pins in the connector.
Make sure that the connector is free from debris.
If there are bent pins or debris, please contact Apple Support.
Otherwise, continue troubleshooting.
Make sure that the outlet you're using works.
Make sure that the Apple USB cable and Apple USB power adapter work.
Plug the device in to power and let it charge for up to 30 minutes. If you don't have an Apple USB power adapter, try connecting to a computer's high-power USB 2.0 port (not a keyboard). The computer must be on.
If the device still exhibits an issue, try turning your device off and then on again while connected to power.
If the issue is persists, please contact Apple Support.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
my iphone 5 wont turn on, i tried charging..but no response... my lock button is broken.. so i cant do the lock and home button thingy..please help
Hi laurenwatt2014,
Thanks for visiting Apple Support Communities.
It sounds like your iPhone is in need of service. I recommend using this link to find out more about having your iPhone evaluated:
http://www.apple.com/support/iphone/repair/
Best Regards,
Jeremy -
Help! My iPhone 5 wont turn on after battery died. iPhone is not reponding to charger or anything I have tried... Hard reset is not in option beacuse iPhone is turned off.
Your only chance is letting it charge for about 10min, then connecting it in recovery mode, explained here:
http://support.apple.com/kb/HT1808
If it does not charge at all, you'll have to get it serviced by Apple. -
Hello i have a unusual problem,anyway my iphone 4 wont turn on and when someone calls they hear ringing,but my phone doesent ring.So i poen simcase and now ring off. Screen is just black,because it's turned off..Please help me to solve this problem..Thanks
As far as trying to power up your device, make sure it has a good charge and then hold the button on the top of the phone and the home button on the faceplate together until the apple appears on the screen.
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my iphone 6 wont turn on after i updated it and it doesn't work to restore it in itunes. what should i do?
Hello ole-gunnar,
Thanks for using Apple Support Communities.
If your iPhone is unresponsive after updating your iOS version, then I'd like you to please follow the troubleshooting below.
If you see a black screen
You might need to charge your device before it can turn on. Plug in your device and let it charge for at least 10 minutes (20 minutes for iPad), then try turning it on.
You should see a battery icon while your device is charging. If you continue to see a black screen, reset your device. If your device doesn't respond when you press buttons
Your device might not return to the Home screen when you press the Home button, wake from sleep when you press the Sleep/Wake button, slide to unlock or power off, or it might appear frozen. Try these steps:
Restart your device.
If it still doesn't respond, or if it doesn't turn back on, reset your device.
If your device gets stuck during startup
When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
Make sure that you have iTunes 12 or later on your computer.
Put your device in recovery mode.
When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
Get more help
If you still need help after trying the steps above, contact Apple Support.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Cheers,
Alex H. -
My Ipod touch 5th Gen wont turn on or charge...
My week old Ipod touch 5th gen. wont turn on or charge. When it is connected to the computer or a charger it shows the dead battery symbol and never charges even if left connected for over and hour.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
my ipod touch 3rd gen wont turn on or charge,laptop doesnt even detect it. no indication that its charging even in laptop no heat up at the back. how can i fix it? it happened after i plugged it in a socket then shows not supported with this accessory....help please.........thanks
Try:
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Ipod touch 2nd generation wont turn on or charge
Hello I have an Ipod Touch 2nd Gen and it wont turn on or charge. I have pluged it into a wall 4 days ago and its been charging in multiple outlets (such as computers and walls) and its been displaying a red battery with a lightning symbol. When I unplug it the screen goes black and nothing happens. I have tried holding down the power button but nothing will work. Also when I plug it into a computer it doesnt show up on itunes, as additional info it is a 8gb black ipod touch 2ng gen, no camera, and ios 4.1. Thank you
Not Charge
- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Also:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Iphone 6 wont turn on, keeps vibrating
my iPhone 6 wont turn on, screen is completely black, but it keeps vibrating every 10 secs or so - a single pulse - i have tried resetting with the home/power button combo but no luck - it was fully charged a few hours ago and i only used it to send a few texts and take pics - came home and not working. i have it on the charger now. any suggestions?
Hi kaukana,
If you are seeing a black screen and your iPhone won't turn on, try the steps in the article below:
Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
https://support.apple.com/en-us/HT203039
If you see a solid color screen (black, white or blue)
Plug in your device to a power source. If you see the low-battery screen when you plug in, let your device charge for at least 10 minutes (20 minutes for iPad) before using it.
Reset your device while it's plugged in.
If resetting doesn’t fix the issue, restore your device.
If you still see the issue after you restore, contact Apple Support.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
https://support.apple.com/en-us/HT201412
I hope this information helps ....
- Judy
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