Iphone 6plus won't backup over wifi

I bought a new iPhone 6 plus in December and I've never been able to back up the phone over my wifi. I never had this problem with my previous iPhones and my wife has the exact same iPhone 6 plus that I have and hers works perfectly fine. Every couple of weeks I get a message that the phone has never been back up and when I try to do a 'Back Up Now", it will start and seem to work for awhile and then when I check it, it will say that the back up could not be completed. I have plenty of storage space and all settings are correct (and the same as my wife's) on my phone and iTunes.

I did that as well as turn off the backup to iCloud and rebooted it. Neither worked and now, I am unable to turn the iCloud Backup back on. I get an error message saying "There was a problem enabling iCloud Backup". I also forgot to mention in my original post that my phone will not sync over wi-fi either even though it is set to do so. Any other suggestions?

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ITunes 11.4 updated won't sync over wifi

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Get a e-mail from Apple Senior Advisor today said about wifi sync issue.
Hi, Roy
This appears to be an issue that we are currently working on. I appreciate you reaching back out to me to update me. I will continue to monitor what happens moving forward and relay any new information from our engineers as it comes. Thank you for your patience, but at this time we do not have an immediate fix.
Sincerely,
David Graham
Senior Advisor
 Apple
-P.S. if you need to contact me about your case.
CALL: (877) 416-4271 ext 1114079
EMAIL: [email protected]
HOURS: 9AM - 6PM EST Sun - Thurs

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Hi there Ashton1334!
I have a couple of articles here for you that may address your issue. It seems like from your description that this article is going to be the most relevant, and it deals with Wi-Fi settings being greyed out or dim:
iOS: Wi-Fi settings grayed out or dim
http://support.apple.com/kb/ts1559
The other article that you may find useful can be found right here:
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Hi BGonzalez17,
Thanks for visiting Apple Support Communities.
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Neither my ipad nor my iphone 5 will connect with my exchange server over my wifi network. The problem is limited to IOS devices on wifi and Exchange. The phone will connect with exchange over the cellular network. My windows laptop works fine over wifi with exchange and everything else. The ipad and iphone will connect to wifi and have no problems with web browsing, gmail, etc. I've used both devices successfully for months and the problem started yesterday. I did not do any IOS updates yesterday.
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The message on the screen: Cannot Get Mail. Server error. Contact your server administrator.
It also says: Cannot Get Mail. The connection to the server failed.
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Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
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http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
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https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
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WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
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http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
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http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
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http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
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http://thehowto.wikidot.com/wifi-connect-ipad
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http://www.pcmag.com/article2/0,2817,2372811,00.asp
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How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

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My iPhone 5 won't connect to my home wifi. My other family members have access to the wifi, it's just my iPhone that won't connect. It only connects when I am very close to my router. My iOS is 7.0.6 . The weird part is that I can connect to other wifi's, just not my own. I have tried everything, Turning wifi off and back on, Shutting down my iPhone, Hard rebotting my iPhone, Reset network settings, Reset ALL settings, sycning my iPhone, Unplugging my router, Updating my router, Changing security of wifi. Please help i've been dealing with this for weeks, and its very fustrarating.

have you tried updating the drivers on your modem?

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Hi
My iPhone 4s won't detect any wireless networks. It was working fine until last night when the connection dropped int he middle of me watching a programme. At first I thought it was our router, but I reset that about 5 times, and all other devices are working fine on it. The phone won't detect any other networks either - if I ask to join a network it comes up with the message "could not scan for wireless networks". I have tried resetting the network settings as suggested on the support page, but it hasn't worked. Can anybody help? Thank you.

If no change after resetting network settings on the iPhone, try restoring the iPhone with iTunes as a new iPhone or not from the backup.
If no change after that, the iPhone has a hardware problem.

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I have an iPhone 3GS, and realized I do most of my SMS/MMS messaging at home, when connected to my WiFi. Then I began to think, if I'm using the messaging app over WiFi, can the SAME app (which, personally I like much better than the third party apps) be installed on the iPad 2 (which I'm still waiting from back order)?

Incorrect.
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"Dumb" phones or phones not in the smart category that don't have internet access in any shape, form, or fashion can exchange SMS/MMS.
Since SMS/MMS (a poor man's email with cell phones since it is very limited) is a cash cow for carriers and very profitable, why wouldn't cell phone carriers be interested in including SMS/MMS as an additional option (and of course at an additional expense) with a data plan only for the iPad? They certainly are interested in it but they can't since SMS/MMS is exchanged over the same network as calls.
Get me the IPAD SMS app
Take your whining someplace else. The self-entitlement displayed here by some is laughable.

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After updating to IOS7, my Iphone5 won't recognize my wifi password. Any suggestions on how to fix this?

Hello Nancy,
Thank you for the details of the issue you are experiencing with Wi-Fi on your iPhone. I recommend the following article and specifically steps 4 and 6 for the situation you described. Step 4 says to restart your phone, but if you click on the link in step 4, you will get the steps to reset your iPhone as well.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

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See C17
http://pondini.org/TM/Troubleshooting.html
But your doing something that is not supported and frankly many people find does exactly what you experience... it works well for a while and then just won't work.. you can verify the disk.. see A5 in the same post as listed. You probably need to wipe it and start again.. but this will keep happening.. The AEBS is not suitable for this task.
See http://pondini.org/TM/Airport.html
Pondini is our guru on all things Time Machine.
When he says jump, the response is how high?? Not why?

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Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
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I'm having the same problem. However, the original post was not concise. Here's what I think they meant--
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Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
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http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
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http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
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 Cheers, Tom

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