IPhone Activation - wrong address?!

Just wanted to share my story.
My wife and I stood in line for our iPhones for almost 2 hours tonight. After getting them we rushed home to activate both of them. Needless to say we were pretty excited as we've been saving up for this day since Christmas.
We start trying to activate her phone and when we get to the part where it asks for our billing address it starts complaining that it can't verify our address. The zipcode it was suggesting was nothing like our correct zipcode. We called AT&T for support and, 2 hours and much troubleshooting later, we were told we'd be called in the morning by an AT&T rep who can help us.
Are you kidding me?! We just spent over a grand on this stuff and we have to wait till you call us back?! Apple, I expected more from you. AT&T...well I guess you met my expectations so good show.

To answer the last few posting:
1. The $630 INCLUDED tax.
2. The purchase was at an Apple Store.
3. As I mentioned in my last post. The issue is that the iTunes/AT&T activation process would not allow me to put in the old zip code. The new zip code was already linked to the street address and when this zip code was entered, it reported that the new zip code did not have cellular service. Obviously AT&T has the new zip codes in their system but does not have them yet linked to their coverage maps.
4. And yes, as I've mentioned previously postings the workaround I finally hit upon was to enter an entirely different address which would allow me to activate the phone.
The issue here is since the only known way to activate the phone is via iTunes, this is a major glitch in the system. Since there are multiple users here that have encountered this problem. Apple and AT&T need to come up with another activation solution for folks that are not as savvy to figure this out for themselves instead of passing the buck between the two companies.

Similar Messages

  • My boyfriend knew my apple id and my password and when we broke up he changed it and he changed my alternate e-mail address so i cannot restore it. The problem is that my iPhone activation is linked to iCloud. What can i do? I have old pass and e-mai

    My boyfriend knew my apple id and my password and when we broke up he changed it and he changed my alternate e-mail address so i cannot restore it. The problem is that my iPhone activation is linked to iCloud. What can i do? I have old password and old alternate e-mail.

    Take it and its purchase receipt to a physical Apple Store and/or click here and contact Apple's Account Security team.
    (124839)

  • Addresses on iPhone are wrong sequence

    Hi,
    My Mac has all my contacts with correct address (UK format). But my iPhone has the fields the wrong way round! E.g.:
    On my Mac:
    Mr Smith
    "Dunroamin"
    111 High Street
    Anytown
    Anycity
    AA1 2BC
    On my iPhone:
    Mr Smith
    111 High Street
    "Dunroamin"
    Anytown
    AA1 2BC
    I can't find a setting in iPhone to set address fields in a certain format - e.g. UK or US format, which is what I suspect i happening.... Anyone got any ideas?
    Eternal gratefulness etc...
    Thanks,
    Andy

    I think I've solved it, this is what I did.
    Edited my contacts on my iMac and got them just how I wanted them. Exported a copy of them to desktop. Went to iCloud prefs and unticked the Contacts box. Got a message saying do you want to keep a copy or delete? I selected delete. Contacts book on iMac now blank. Signed in to iCloud through browser. Went to contacts and selected all, then deleted all (use gear cog at bottom left to do this). iCloud contacts now blank. Went back to Contacts on iMac, imported the saved list back to address book, all my edited addresses just the way I want them are back. Go to iCloud in prefs, retick the Contacts box. Go to iCloud and refresh (again through the cog at bottom). All my edited contacts from my iMac have now synced up to iCloud. I have NO duplicates on my iMac (which I was getting). I haven't checked the iPad yet to see what is going on there, but hoping I've finally solved it. It seems in Mountain lion you no longer have the option to have the iCloud account and On My Mac account, but I could be wrong, I'm just stumbling around in the dark.

  • When i get to the end of my iphone activation, i cannot remember my email address to finish the activation leaving me unable to access my mobile

    when i get to the end of my iphone activation, i cannot remember my email address to finish the activation leaving me unable to access my mobile

    Find out what your email address is and do the activation again.

  • Apple ID is not an email: iPhone activation issue

    I had problems activating my iPhone 4S yesterday. More specifically it would not let me use my appleID whihc is not an email address. I have an email address attached to it but the webpage does not seem to work when I tell it to make my email address and Apple ID one in the same. How can I get this to work. I only use my account that is not an email for all my purchases in the past. Compounding things is that I did at one point create an account with the same email address (of course as the apple ID) but I never use it. What can I do here? can I get the other accounts deleted? because my iPhone activated with the email address ID it says the account is not verified and I can't download apps. I was supposed to get an email to verify this account but it never arrived??? What is going on?

    Can you sign with it into http://appleid.apple.com ? If so:
    Firstly, if you have 'Find My iPhone/iPad/iMac' enabled on any of your devices, turn it off.
    Create a new email address, for example  at Yahoo or Gmail, or anywhere convenient (or you can use an existing address asa long as it has never been associated with an Apple ID).
    Go to http://appleid.apple.com and click 'Manage your Apple ID'. Sign in with the current ID.
    Where it says 'Apple ID and primary email address' and gives your current ID email address, click 'edit'.
    Enter your new address and click 'Save changes'.
    Now you will need to go to each of your devices and sign out in System Preferences (or Settings)>iCloud - 'Sign out' on a Mac, 'Delete this account' on an iOS device (this will not delete the account from the server).
    Then sign back in with your new ID. Your iCloud data will disappear from your devices when you sign out, but reappear when you sign back in.
    I re-iterate: before you start, turn off 'Find My Mac' (or whatever) or you will need the services of Support.

  • Recently I changed my apple id but forgot to change my icloud account. I also have Find My IPhone activated. I tried to delete my ICloud account but first I need to switch off my Find My iPhone, to complicate this I can no longer access prev email account

    Recently I changed my apple id but forgot to change my iCloud account.
    I also have Find My Iphone activated. My old apple id was an old work email address no longer in use nor can be accessed.
    I need to be able to turn off Find My Iphone in order to then delete my iCloud account, I need to include my apple id password to turn off Find my Iphone.
    Is there a way around this?
    Thanks in advance.

    helpmeIphone5s wrote:I also have Find My Iphone activated. My old apple id was an old work email address no longer in use nor can be accessed.Thanks in advance.
    Please go to website address: www.idapple.com Go to the blue tab that reads Manage apple id. From there you will have the option to change personal information of your apple id. The fact that the email address you used to create the apple id is no longer accessible as far as an email address goes will not disable you from changing information as part of the apple id account. However to disable the find my device you will need to be able to access this apple id login. Once you are able to access the old apple id account this then will allow you to access the icloud services by going to www.icloud.com from there you will login with your old apple id once logged into icloud.com and you have chosen the correct device you then can erase all contents of the device which then will disable the find my device.
    This is one way of doing it. The other way of course would be for you to login to your icloud on your phone using the old Apple id and from there provided you are able to login with password you then can simply disable the find my device inside the icloud account.
    Good luck Friend.

  • Does my iPhone's IP address change depending on  the wifi?

    I received a notice from Google that someone tried to log into my account from Hungary-- That of course, isn't me, as I am based in NY. However, I was checking my "recent activity" and noticed that there was an IP address that was located in MA. I was hoping that was a fluke, since it was based on the IP address. I just logged on to see what my current IP address was and it was different from what showed on the "recent activity".

    The iPhone's IP address when connected to WiFi is assigned by the WiFi router. So yes, it will be different for each WiFi network. It will usually begin with 192 or 10.

  • 8320 with a problem with BES activation. Phone asking for Activation Server address.

    I have a remote user, whose BB 8320 is asking for am Activation Server address. I looked thru the forms and the KB and the only two suggestion are use the servers SMTP address or leave blank neither have worked. The user wiped the blackberry before trying to activate. The phone was using BIS prior to today, she had t-mobile change her to their Corp/BES plan.
    Help please.....
    I am going to cross post in the Blackberry Professional software forum.. Sorry

    Hello black jack 1986,
    For troubleshooting information on this, take a look at this article:
    iPhone: Troubleshooting activation issues
    http://support.apple.com/kb/ts3424
    Since the update or restore did not complete you may also want to look at:
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    Hope this helps,
    Mario

  • Re: Impossible to activate your iPhone, activation server temporarily unavailable.. how long it will take?

    hi there
    just update ios to try beta 6  to our test iphone 3gs  but we got the message
    Impossible to activate your iPhone, activation server temporarily unavailable..
    we try several times to activate it but nothing. we have the dev account and also the provis auth. any idea why this could happen ?
    thanks

    As you are running a beta you must be a developer. You will have to go to the Developer forums for help.
    I suspect there is nothing wrong with the activation server; more likely you hacked the phone to get the beta. Now you are stuck.

  • HT1212 I have forgotten my new passcode on iphone and also have find my iphone activated. what do i do?

    Hi . I have forgotten my new passcode on my iphone and also have the find my iphone activated! Is there anything I can do to fix this? I started to restore it on my computer but it won't let me go past the find my iphone activation part. also i am wondering if there is something beginning to go wrong with it as i cannot switch it off and it only gave me one chance with the passcode before it activated? Thanks

    sadly you cant, the only option you have is to put into recovery mode and restore device. look for article ht1808 here on apple site

  • Find My iPhone Activation Lock

    Hello,
    I give my iPhone 4 to a friend, he used it for a month then he give it me back.
    I make a restore, but now I'm stuck on the activation lock.
    I followed the procedure described here: Find My iPhone Activation Lock: Removing a device from a previous owner’s account
    - I asked him for the password, and we removed the device from it iCloud account.
    - but the iPhone is still asking for the activation account when I try to setup the iPhone.
    And the strange thing is that the account it's not a valid account (".con")
    So how can I activate my iPhone 4 back???
    here the screenshot:
    I have purchased this iPhone4 some years ago and I still have all the purchase informations!

    yaxay wrote:
    I have initialized the device and now I'm in the Activate windows, as you can see from the screen above.
    My friend told me all possible account passwords and tell me that he activate the iPhone with [email protected] and not [email protected]
    And I think that it is not possible to activate an iPhone with the suffix .con, because is not a recognized email address... how is this possible ?
    I'm stuck in this strange situation....
    can someone help me ?
    (I have all the information that this iPhone is not stolen, becauseI purchased it from an authorized reseller.)
    Then call the relevant number for your Country and have the detail to hand
    Apple ID: Contacting Apple for help with Apple ID account security

  • In apple maps, i can't delete old and wrong addresses

    On iPhone 6, in apple maps, i can't delete old and wrong addresses. How can I get it to delete addresses?

    When you open Maps touch the search bar and on the resulting screen you'll see Favorites. Touch Favorites and in that resulting screen you'll see a Clear button at the top. Then click Done to return to the map.

  • Default to wrong address

    The Mail system has memorized email addresses that are out of date or that I don't want to use. When I type in a name or group list, it defaults to the wrong address.
    In one case I have a group name in my address book that I cannot get it to default to and it consistently goes to one with similar words, but not even in the same order that is set up on another company's lists. This is even though I have not used that address in a year and I use the group from my address book a few times a week. In other instances those I've corresponded with have changed their email addresses, but the system keeps choosing the old one.
    How can I delete email addresses I don't want to ever use from "Mail's Memory"?

    Hello Margaret.
    The Mail.app stores all message recipients in the List of Previous Recipients in Mail.
    The Mail.app autofill feature pulls from the Address Book and the list of Previous Recipients in Mail.
    At the Mail.app menu bar, go to Window and select Previous Recipients.
    A previous recipient already entered in the Address Book will have a vCard icon to the left of the name or email address. You can remove a previous recipient from the list or add a previous recipient to the Address Book that is not already entered.
    Removing a previous recipient from the list has no effect on Address Book entries.

  • Photo book shipped to wrong address...

    Hi All: I recently ordered 2 photo books through iPhoto, cost about $120, but they were shipped to the wrong address. I live in NY and they were sent to CA. I called FedEX to complain, but it turns out that Apple put the wrong address on the package. Has anyone else had/heard-of this happening? I'm now waiting for my email from iPhoto support to hear how they will fix this problem, but was curious as to whether or not other occurrences were easily and quickly rectified. Thanks for any info.
    -Dave

    Dave:
    Report that to Apple at http://www.apple.com/support/iphoto/customerservice/orderbooks/. They have been very good at correcting problems like that.
    Do you Twango?
    TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
    I've written an Automator workflow application (requires Tiger), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file.

  • How do you recall a photo sent to wrong address?

    I accidently sent using the share feature a photo using iphoto to the wrong address, how do I recall it.

    Thanks Larry, I just sent the recepient to just disregard it. I was using the sharing feature and got one letter in the email address wrong. Oh well, no big deal as they will probably just delete as that is what I would do if I recieved.

Maybe you are looking for

  • Problems using Parameters

    Hi im trying to contribute documents on UCM using parameters because my legacy applications wont support webservice and because this can be the most simple way. Reading services documentation i found CHECKIN_UNIVERSAL If i use this url: http://localh

  • Error Occurred During LBYSYNC

    Hi, When we run the LBYSYNC batch file we got below error, Error Occurred during LBYsyncone() This error message continously coming untill entire synchronization is performed. Let anyone know what is this message referrred ? What error it showing? Wh

  • Debugging ABAP Code From Within WebDynpro

    Hi experts, I would like to check whether i can debug ABAP code from within webdynpro if i m using a remote J2EE server. So netweaver development studio is on my machine J2ee server is on a remote machine R/3 is also on another remote machine Thanks.

  • Epson T50 do not print

    Nothing happens when Print button is been pressed in all Applications, but Print page works and i can print through network (printer is shared) from other computers

  • Tvs msp 430 printer purchased through hp in warrenty is currently out of order

    sir   we have purchased 2 printers & 6 pc's from hp company .but 2 printers are out of order while warrenty period is still not complish. the printer are ( tvs msp 430 ) ibm2vd005399,ibm2vd005401, kindly support me with regards system manager departm