Iphone after succsessful unlocking

I have iphone 5 at&t model A1428, IOS 8.2 clean without contract.
Yesterday I sent a request to unlock online AT&T. Request is successful. I talked to customer support, they confirmed that my phone is unlocked.
But I put my sim card GSM operator from a country outside the United States. I am now outside the United States. And my phone says that it can not work with this sim card.
I shall carry out any instructions. Restores phone. Restores in DFU mode. But I did not help. Customer Support AT&T advised to call Apple. They claim that they have everything in order.
Give me a phone number where I can help in my question?

Hi BazzTex,
Thank you for using Apple Support Communities. 
I see you are having issues getting an unlocked phone to work with a new carrier. It sounds like AT&T has done what they needed to do, now you will need to contact your current carrier, the one you got the new SIM card from. For contact info for your carrier, see this link:
iPhone - Contact Support - Apple Support
Select your carrier from Carrier Support, but look at the round flag icon in the lower right corner to be sure you have your current location selected. Click on the icon and select it if not already selected. 
Regards,
Jeff D. 

Similar Messages

  • Cannot activate after carrier unlock

    Cannot activate iphone after carrier unlock.  Device says Apple's activation servers are unavailable and iTunes says no sim card in the device I am trying to activate.
    The original carrier is AT&T, I live in Canada therefore I am not able to insert an AT&T sim card in the device. 
    I have restored and updated through itunes as instructed.  Restored as new many times in fact.
    Any suggestions?

    Well there's nothing we here in this forum can do for you.  It's between you, the person who sold you the phone, and the carrier.  You'll need to somehow work it out amongst yourselves. 
    Nothing we users nor Apple can do at this point.  Either the person is lying to you and telling you the phone was unlocked, or the phones was unlocked improperly.

  • HT201407 Per the "Completing Authorized iPhone Unlock" instructions, I connected to iTunes to back up and restore so my iPhone can be unlocked! But after the restore my iPhone is stuck at the activation screen, it will not activate.

    Received an authorized unlock code from apple/AT&T for my off-contract 3GS (8GB). Per the “Completing Authorized iPhone Unlock” instructions, I connected to iTunes to back up and restore so my iPhone can be unlocked! But after the restore my iPhone is stuck at the activation screen, it will not activate saying “Your iPhone cannot be activated because the activation server is temporarily unavailable”. I tried this again and again for countless times, no way! I have my old AT&T simcard and other carrier’s simcard. Both will not help. Please help me to activate and start using my phone.

    Hello,
    I got like the same problem, last days I get message to restore my iPhone, so I did it yesterday and it work very well. In the afternoon I saw that at top in the left corner show invaild sim card or so (only knew the german version). so I restore it again but now it won`t activate after I enter SIM-PIN and it accept it, it shows "No Service".
    Anybody can help? My Carrier is o2 Germany.
    Thanks!

  • TS3198 After doing the backup and restore how do you know if the phone is unlocked if you do not get the message: "Unlock Complete. Congratulations, your iPhone has been unlocked. To set up and sync this iPhone, click Continue."

    After doing the backup and restore how do you know if the iphone is unlocked if you do not get the message: "Unlock Complete. Congratulations, your iPhone has been unlocked. To set up and sync this iPhone, click Continue."

    If you don't get the message, your phone is NOT unlocked.

  • HT1937 my iphone still says No Service after i unlock it

    my iphone still says No Service after i unlock it

    Settings > General > Reset > Reset Network Settings
    Remove and reinsert the SIM.
    Replace the SIM.
    Contact the carrier to troubleshoot the issue.

  • I bought  new iphone 5s locked  after i unlocked my iphone5s . when I switch on my phone it says enter your apple id but i forgot my icloud username. I cant access anything in my iphone. please help me? what shall i do .

    I bought  new iphone 5s locked  after i unlocked my iphone5s . when I switch on my phone it says enter your apple id but i forgot my icloud username. I cant access anything in my iphone. please help me? what shall i do .

    kitan47 wrote:
    I bought  new iphone 5s locked  after i unlocked my iphone5s
    Was it Officially Unlocked by the Carrier it was locked to...?
    If so... who is the carrier..?

  • I cant unlock my iPhone after restore

    i cant unlock my iPhone after restore. please advise what to do

    If you have a SIM password on the device, you need to contact the carrier about that. However, if you are referring to unlocking the phone to enable you to use it with a different carrier's SIM, then you need to contact the carrier the device is locked to, see if they provide unlocking, and then see if you qualify for an unlock. Only the carrier the device is locked to can unlock the phone.

  • HT4623 I have an Iphone 4s factory unlocked. I got At&t again and after updating to iOS 6.0 my iphone its not working propertly.

    I have an Iphone 4s factory unlocked. I got At&t again and after updating to iOS 6.0 my iphone its not working propertly. I dont have the carriers option nor Im able to face time using cellular data. Any suggestions!?

    Do you have an AT&T carrier file number showing? The only time you can use Facetime on AT&T cellular is if you are using one of their Shared Data plans. While they have not locked your phone, it appears their carrier file is in control of your device when you have the AT&T SIM card in there.

  • Please help me to unlock the iPhone after restore ,where required me Apple ID and I forgot

    Please help me to unlock the iPhone after restore ,where required me Apple ID and I forgot
    it is locked by icloud

    Answered here:
    https://discussions.apple.com/thread/6045913?tstart=0
    Don't double post. You may not like the answer, but the answer will not change, no matter how many times you post.
    No one here can help you.

  • After i unlocked my iphone 3gs now safari won't open

    After i unlocked my iphone 3gs now safari won't open. Could someone please help?

    How did you unlock your iPhone? If you jailbroke it, that probably caused the problem with Safari.
    If not, try restarting or restoring your iPhone.

  • Iphone 4 factory unlocked turned to locked after updating software from 4.3 to 4.3.3, any help?

    Iphone 4 factory unlocked turned to locked after updating software from 4.3 to 4.3.3, any help?

    the store dosnt  unlock the phones ,they buy  and sell refurbished phones. when I got THE phone the ios on it was 4.1.2. . It seems they have not used this phone .I called  apple techincal suppor.the said it has hardware problem !

  • My iphone 4s in unlocked and i am currently using it for tmobile prepaid service. i want to restore the 7.0 settings back to 6.1.3 .. will this lock my iphone 4s once again after i restore it back to 6.1.3?

    My iphone 4s in unlocked and i am currently using it for tmobile prepaid service. i want to restore the 7.0 settings back to 6.1.3 .. will this lock my iphone 4s once again after i restore it back to 6.1.3?

    Because GPS has nothing to do with WiFi, cellular signals, or data of any sort. GPS is implemented by signals sent by satellites that are received by GPS receivers. The receivers process the information from the GPS satellites and calculate your location. GPS never sends data anywhere; GPS functionality is receive only.
    If you have WiFi or cellular data turned on this can improve the accuracy of GPS, because the GPS receiver can then use the known location of cell towers and WiFi networks to refine the GPS location. GPS by itself has an accuracy of 10 meters, or about 34 feet. Using the additional information from WiFi and cellular data this can be brought down to 3 meters (10 feet). This mode is called Augmented GPS, or A-GPS.

  • Is anyone having trouble unlocking the new iphone after you lock it?

    I was wondering if anyone is having trouble unlocking the new Iphone after you lock it? this has happened to me twice and then I have to reset my phone, I never had this problem with the 4s

    Go to expresslane.apple.com and go to itunes/itunes store and billing/redemption and apple ID account billing, and click on send an email or talk to a live chat advisor.. have your order numer, cost, and the name of the item... you'll need to explain in detail. If you send an email they will get back to you within 24 hours. If you chat with a live advisor they will assist you immediately. They are really good at getting you a refund when needed.

  • Unlocking my iPhone after the contract is over

    I purchased my iPhone 18 months ago and my contract with O2 is running out. I am moving for a ob to different country that also have iPhones and I was wondering whether it is possible to LEGALLY unlock my iPhone after the contract it over so I can use it with other operator in other country. Any details, like procedure, prices and everything would be apprecieated.

    Not sure if you can. It's down to the carrier in your country as to whether they feel like it or not.
    [This list|http://support.apple.com/kb/HT1937] will give you more details.

  • HT4993 How can i unlock my iPhone after ending a contract?

    How can i unlock my iPhone after ending a contract?

    If it's locked to Sprint and you're not a Sprint customer, you're out of luck. They will not unlock it for you. Sell it to someone in the US who can use it and buy a phone you can use.

Maybe you are looking for

  • Is it possible to convert text captions to Smart Shapes?

    Hello, I have a collegue that is using Cp 5 to record software simulations which then need to be brought into Cp6. The problem is that our standards (for software simulations) employ Smart Shape call outs (not the Cp 5.5 and earlier text captions). I

  • One JNLP with different JARs depending on JRE version

    Hello everybody! I want to produce one JNLP file that, depending on the user's Java version, loads a particular JAR or not. As an example, Java Activation Framework is included with Java 6 (no download needed), but not with Java 5. This serves just a

  • Fan starts to make loud noise when watching youtube videos

    Hello there, I have been having a problem with my Macbook Pro for a while and I hope I can find some help here. My Macbook Pro has the problem that when I am watching youtube videos and I have the fullscreen option on, if the video is lasts, say more

  • When will I get Infinity

    When I enter my postcode on BT Infinity it states my area is already on the list to get it, but I can't find any information to tell me when that will actually happen. When I click order Infinity it says it's not available to me. I'm only assuming it

  • TS1538 itunes not recognizing my Iphone after an update?

    My Iphone Is Not Showing Up On Itunes For Windows So, I Can't Sync Music What Do I Do? (S/N)l I Just Updated Itunes & This Happened After The Update