Iphone and credit card issue.
My bank issued me a new debit card with a new number due to a data breach. I ordered my Iphone 6 plus with the old debit card and it is due to ship at the end of this month. I called CS to see if I could update the card, but they were not able to. My only options are to wait until the card declines and the provide the new card, or cancel and reorder the phone which would push back my delivery date. Does anyone know if an order automatically cancels if a card declines? Surely I can't be the only one in this predicament.
Swash,
We definitely want you to get your device! We do understand that things of this nature do happen. Since I would not want you to lose your place in line, for your order, the best options is to wait until the card declines. Once that happens, a specialized team will reach out to you to get a different method of payment. Your order does not automatically cancel, but keep on the lookout for any communication from us either by phone or email. Don't forget that some of our communications my be routed to your email's spam folder. Looking forward to you getting your device!
SandyS_VZW
Follow us on Twitter @VZWSupport
Similar Messages
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Can't download songs and credit card issue
I called Apple support and they brushed me off on this issue which I have seen on MacWorld. I can't download my purchases via either Itouch, Itunes for Mac or Itunes for Windows. AND then I get a message that I need to verify my credit card and I get a message that it was decline. Yet in Purchase history it shows. And earlier I used same card to purchase ILife.
Bank says card is OK.
Made other purchases.....
So, Apple what gives?
As a customer and someone who gives you credit info, I feel we deserve answers?
This is from MacWorld Discussion Board:
..."I hope this is an appropriate topic to post here, but I and it seems many other people are trying to get visibility (and help!) for an iTunes issue that does not yet seem to have been picked up on.
A lot of people are encountering a problem that previously valid billing methods are being declined by the iTunes store and/or billing verification is requested but is not able to be processed by the store.
This thread:
http://discussions.a...522048&tstart=0
now has close to 14,000 views
Others include:
http://discussions.a...552101&tstart=0
with nearly 20,000 views
and
http://discussions.a...393656&tstart=0
with over 8,000 views
Piecing together what little that Apple has shared with some complaining customers, it seems that they have instituted some new security measures that have locked many people out of their accounts and, with a few exceptions, Apple seems unable to reset the accounts. In many cases they are trying to blame the credit card company. They have told me in several responses to support emails that the problem is with my credit card. I have checked with my credit card company and they have received the verification request from Apple and have authorized it -- over 30 times!!!! There are no blocks or flags on my credit card account.
I have tried three other credit cards and get the same error message.
I have even tried selecting the 'none' option under payment information in my iTunes account and I still get the same error message -- the problem cannot be with a credit card if I specify 'none'...
It would be helpful if anyone can offer any advice to resolve the issue, but I am also hoping that someone from Macworld may read this, do some investigating and start giving this issue some 'public domain' visibility. The end goal being to get Apple to take some ownership of the issue. "Can't download songs
Go try another online music download retailer, such as Amazon.com.
You can buy MP3s from any source, and add them to your iTunes library. If one store is too much trouble, try another. -
Why can I not use and overseas credit card for purchases? My account information is insisting on a credit card issued within my country of residence..?
iTunes doesn't allow a credit card that was issued by a bank in another country (possibly because it's a way of confirming that you are able to buy from a country's store) - you will only be able to use a credit card issued by a New Zealand bank. Or you could use iTunes gift cards as your payment method, as far as I can see they are available in New Zealand.
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How can i sign in to iphone without credit card number
how can i sign in to iphone without credit card number
See:Change or remove your payment information from your iTunes Store account (Apple ID)
Also see:Creating an iTunes Store, App Store, iBooks Store, and Mac App Store account without a credit card -
Credit Card issue to create Deliveries
Hi,
Hereu2019s the situation.
We have 2 types of Orders.
DROP SHIP ORDERS - The part to be shipped is actually in an inventory managed location. No transfer order need to be created. This sales order has a Credit Card that is denied.
NOTE: The order has to be pre-authorized, and then Denied and then get picked from an Inventory Location.
1. Use VL01N to create the Delivery. No error (warning) message was displayed indicating credit card issues.
2. Change the storage location on the line item to the inventory managed location and enter the delivery quantity.
3. Press Save. A error (warning) message is displayed indicating credit card issue.
4. The system lists the delivery number that has been created.
5. Execute VL02N to view the delivery. the delivery does not exist.
TRANSFER ORDERS -
1. Use VL01N to create the Delivery.
2. You do not need to change the SLOC value.
3. Press Save.
4. A Transfer Order is created automatically and the Delivery exists.
I copied BEDINGUNG_PRUEFEN_111 into BEDINGUNG_PRUEFEN_911 to make some changes.
The problem is when I use the below code it works fine for DROP SHIP ORDERS. For TRANSFER ORDER, a delivery is created but a transfer order is not created.
*** Attention: copied routine! ***
*** Attention: ***
*** Character string 111 is replaced by 911 everywhere ! ***
* FORM BEDINGUNG_PRUEFEN_911 *
* User checks for subsequent functions from a delivery *
* Picking *
FORM BEDINGUNG_PRUEFEN_911.
* Picking is not allowed if a credit block exists
* IF statement deleted "n_566523
* document header
IF VBUK-CMGST CA 'B'.
*Read the subsequent function information for the message
PERFORM FOFUN_TEXT_READ USING GL_FOFUN
CHANGING FOFUN_TEXT.
MESSAGE ID 'V1' TYPE 'W' NUMBER '849'
WITH FOFUN_TEXT
RAISING WARNING.
ENDIF.
ENDFORM.
When I comment the below line TRANSFER ORDERS work fine but DROP SHIP ORDERS show that a delivery is created but actually its not created.
RAISING WARNING.
I tried using the debug but the program would not stop in this routine.
I would appreciate your suggestions on this.
Thanks
RakeshI looked into OSS NOTE 303052 as suggested by you and that's already implemented.
Did you look at the part of the note that suggests changing the message from type 'I' to u2018Eu2019? That is in the comments at the top and is a MODIFICATION that isnu2019t part of the note itself:
If you want to prevent the creation of a delivery without sufficient authorization, you have to change the message type from 'I' to 'E'.
You've probably already tried setting a break-point on the form itself, FORM BEDINGUNG_PRUEFEN_111, correct?
Turn on system debugging?
Perhaps your form isn't being called at all?
Regards,
Eric Bushman
www.paymetric.com -
dear all
i need to change the credit card and credit card holder of our monthly plans.. but i cannot find any billing button.
neither can i find any support by adobe regarding invoicing issues.
could any of you help me?
thanks,
ingaChange of Credit Card information for creative cloud membership
1) Login to creative.adobe.com.
2) Click on the manage my subscription.
3) Edit my billing information
For Invoice
1) Login to adobe.com
2) go to my orders and select the order number and print the invoice from there -
I´m having a problem with credit card, I use the same credit card in the past months with adobe subscription, and this month they tell me to update my card informations, but everything is ok.
I chat, and make phone calls to customer support but no luck. I contact my bank and everything is ok.
For security reasons the last card was cancelled and I update the card infos, the card that I have today, and in the last 3 months adobe receive the payment.
I don't know what to do, the licensing days are ending.Hello PRSantos,
I checked your account and I have seen an issue regarding the payment.
The credit card issuer is blocking the payment and therefore it can't be done.
I would suggest you to please, verify with your bank and card issuer and assure you everything is unblocked on their end.
Please specify them the Electronic Banking System/Service might be blocking the payment, that Service is part of every banks.
Please let us know when you will have more information.
Thanks.
Arnaud. -
I am trying to add a game to my sons I touch pad. It is a free game. It asks for verification of password and credit card info. Every time, it tells me that my time has expired. Help.
It asked me that too.Don't worry and just put it in. Itunes doesn't charge unless your son buys something. The password happens to me all the time. Credit card was only once. Just make sure your son knows not to buy anything without permission so he doesn't accidently charge you something.
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I stopped using iCloud after another family member received all my contacts. Now I want to restart using iCloud. How do I prevent this happening again? We share the same Apple id password and credit card but different usernames.
If two of you shared the same contacts you were logged in with the same Apple ID. In order to avoid this you need to use different Apple IDs, and be using separate Macs or separate user accounts on the same Mac.
One or other of you should create a new Apple ID at http://appleid.apple.com for which you will need a non-Apple email address which hasn't been associated with another Apple ID. -
My ex-boyfriend stole my email address and credit card information to make purchases with Apple and now my Apple ID has a balance. Is there any way I can retract the purchases so I don't have to pay for his theft? I had no idea he had done this until I tried to sign in to the ITunes store and found all his information and a whole bunch of song purchases. I had to go to my email and reset everything. I only have a 2.10 balance due to him, but I just want to find out if there is a way to erase it because of this circumstance.
You need to immediately pull credit reports to see what else he has done. Then "freeze" the credit report at all three agencies. That way even you need to lift the freeze to add credit cards or other credit items to your SSN.
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Hello, I have changed my location and credit card for my apple id. All purchased apps I had before are lost. How can I get back my purchased apps? Thanks.
If you are referring to an iDevice, sign out of your new Apple ID and sign back in with your old one - they should all be there.
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Want to buy some donuts on the Simpsons tapped out game and it is telling me to contact support. I have updated my info and credit card. Help
Contact the app's support, at a guess. Have you?
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My free trial is over and I can't seem to purchase the $29.99 package because i am resident in Libya (north Africa). How can I purchase Adobe photoshop monthly package when i am living in Libya…My bank and credit card is based in UAE…Where can i find on the Adobe support website details for which countries are supported to purchase the license. Also is the license i purchase based on which country i am in at the time of purchase, or on the Master card bank account location?
Adobe Resellers http://adobedealreg.force.com/PartnerSearch?lang=en
-http://www.adobe.com/content/dam/Adobe/en/products/creativecloud/cc/pdfs/cc-availability-m atrix.pdf
Your country of record must match your location and credit card
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
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-email address https://forums.adobe.com/thread/1446019
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I want to buy an iPad Air on this site but I am here in South Korea, because I find the price are cheaper here than the price in South Korea, is it possible to use my Credit Card issued here to purchased an item? how long the delivery date? May I know the surcharges. Tnx.
Apple will not ship oversea.
You have to buy from Korean Store. -
During opening Apple ID. I do not get My country region Bangladesh in given country region list and credit card from my country is not accepting apple. How could I sort it out? I cannot buy any app
Yeap, that's what I was afraid of. I have a valid card and a valid billing address, I just don't see why they're keeping people like me from using their service, and what the actual roadblock is in getting an iTunes Store for Serbia.
Thanks anyway!
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