Iphone and iPad Both Wiped at the same Time

Whilst looking at ebay, my phone shut down, and the apple logo appeared, i have had a few iphones and seen this happen before and then it comes back on like a restart, but this time the apple logo looked a little stange, after about 10 min the iphone came up with its welcome screen a selct options language etc.
Thought this was odd so i conected it to itunes and restored it from a back up, whilst it was doing that i thought i would carry on looking at ebay on my ipad to see that it too had been wiped and was on the welcome screen.
The iphone is iphone 5 and the ipad is a later generation with lignting conector.
Now is there any way that this could happen without someone logging into my icloud account and erasing the devices ?
PS. recently been fired from work

Not now, as you can't restore the backup. Before it was wiped you could have checked for an installed profile. I assume you had a corporate MS Exchange email account, and remote wipe is a feature of the Enterprise management package for the iPhone. If Apple did not have that feature no business that was concerned about data security would allow company data on personally owned (or even corporate issued) iPhones.
I also assume that your backup was encrypted, as that is a feature also. So you can't use a backup extractor to check for what was in the backup.

Similar Messages

HT1459 Just bought a new ipod shuffle for my kid and cannot set it up because it does not show up in itunes. Also the charging light does not light up. what could be wrong, as i am able to see both my iphone and ipad on itunes on the same pc?

Just bought a new 4th gen iPod Shuffle for my kid. Problem is I cannot do the initial set up, as the device does not show up on iTunes on my PC. Also the charging does not light up. Any ideas on what could be wrong, as I am able to see both my iphone and iPad on iTunes using the same PC?

I also tried manually underlining a few things on the new iPad and when highlighting a paragraph, it would skip a few lines and the line would go through a few as well. Looks like a major iBooks glitch needs to be addressed here.

My ipod will not charge from a wall socket but will charge using the same cable if the usb end is plugged into a computer or an airport power source. My iphone and ipad charge fine on the same cable usin ghte same wall plug in the same wall socket?

My ipod will not charge from a wall socket but will charge using the same cable if the usb end is plugged into a computer or directly into an airport power source. My iphone and ipad charge fine on the same cable using the same wall plug in the same wall socket. This makes no sense but I see that it has been posted as a problem elsewhere. This must be due to some kind of degredation of the Ipod. . It is not fixed by IOS resets as others have noted.
Has anyone asked Apple directly about this?

Hi there Apples or Pears,
I would recommend taking a look at the troubleshooting steps found in the articles below.
Charging your iPod battery
http://support.apple.com/kb/ht1384
iPod's battery doesn't charge
http://support.apple.com/kb/ta44551
-Griff W.

TS2621 my mail app on my iphone and ipad are giving me the same message....Password missing.....When I enter my password I get another message sayingThe operation couldn't be completed. (MFMessageErrorDomain error 1032.)

my iphone and ipad are giving me the same message when I tap the mail icon. "Password Missing Enter the password for the account" When I enter my password, I get another message saying " The operation couldn't be completed (MFMessage Error Domain error 1032) I need help fixing it.

Hi Pjcox4,
Thanks for visiting Apple Support Communities.
The steps in this article can help resolve various troubles with accessing mail accounts:
iOS: Unable to send or receive email
http://support.apple.com/kb/ts3899
If you get to step 5 in the above article, this one is a good reminder for how to set up your mail account again:
iOS: Setting up an email account
http://support.apple.com/kb/ht4810
Best,
Jeremy

Why is my iPhone and air pad ringing at the same time?

Why are all my devices ringing at the same time?

iPad 4, iOS 8.3
Is it on facetime? Because maybe they are both using the same iCloud. Don't worry. It is not a bad thing.

Computer AND iPod both crashed at the same time, any hope getting my music?

My computer and my iPod both stopped working at the same time! iPod is totally non-responsive and getting sent in for repairs, and computer is the same but they will wipe out my hard drive. Is there any hope at all getting my music back???

If you didn't have your music backed up, the chances are small. Have you checked with your computer repair center as to whether or not they can recover anything off the drive before they have to wipe it?

Ive lost my apple ID for my ipod, now i have an iphone and i want to use the same apple ID for both can someone tell me how to do this

I have lost my apple ID for my ipod, now ive got a new iphone and i want to use the same ID for both, can anyone one tell me how to do this? ( i no my ID for the iphone)

Just use the same ID.
These may alos help:
How to use multiple iPods, iPads, or iPhones with one computer
What is the best way to manage multiple...: Apple Support Communities

TS3367 My wife and i have 2 iphone 4s . since i installed ios6 face time calls on both phones at the same time when friends try to face time me

My wife and i have 2 iphone 4s. Since i installed ios6 face time calls on both phones at the same time when friends try to face time me.
Also when my wife messages me her phone receives the message first in notifications bar

This sounds like an Apple ID problem. Do each of you have your own Apple IDs? Are they each properly set on each phone? You might try logging out of Facetime and iMessage, then logging back in. This often fixes connectivity issues.

My Mum( a pensioner) is wanting to purchase both an iPhone and iPad. What is the best way for her to manage her data /calls/txt etc. obviously the cost needs to be as low as possible. Currently does not have WiFi but uses dongle

My Mum( a pensioner) is wanting to purchase both an iPhone and iPad. What is the best way for her to manage her data /calls/txt etc. obviously the cost needs to be as low as possible. Currently does not have WiFi but uses dongle

My Mum( a pensioner) is wanting to purchase both an iPhone and iPad. What is the best way for her to manage her data /calls/txt etc. obviously the cost needs to be as low as possible. Currently does not have WiFi but uses dongle

HT6147 If my iPhone and iPad both say I have 7.0.6 and under "General", "Software Update" I receive the message "iOS 7.0.6 Your software is up to date" can I assume that the security patch has been installed and activated?

If my iPhone and iPad both say I have 7.0.6 and under "General", "Software Update" I receive the message "iOS 7.0.6 Your software is up to date" can I assume that the security patch has been installed and activated?

Yes, you have the Security patch.

My iphone 5 and ipad 4th generation having the same problem of connecting to wifi, cannot load app store and cannot connect to itune store... help !!

my iphone 5 and ipad 4th generation having the same problem of connecting to wifi, cannot load app store and cannot connect to itune store... help !!

Try this:
1. Close all apps in the Task Bar. Double-click the Home button and hold apps down for a second or two. Tap the minus sign to close app.
2. Hold the Sleep and Home button down until you see the Apple Logo.

2 iPhones and 2 Apple Watches on the same Apple ID

My household has 2 iPhones and 2 Apple Watches on the same Apple ID. When using the Apple Watch to contact one another (taps, drawings, heartbeat), the alert is duplicated on both Apple Watches. Is there a fix to this?
iMessage has a setting that allows each device to select from which phone number (or email) alerts are received. I see no setting like this on the Apple Watch for watch-based communication...

Using More than One iDevice on the Same Computer
This applies mainly to couples who are adding another device and do not want their email, messages, etc. being duplicated on both devices. To begin read: How to use multiple iPhone, iPad, or iPod devices with one computer. You need to establish a separate Apple ID and password for whomever will use the new iDevice. See Apple - My Apple ID and Frequently asked questions about Apple ID. The easiest way is to do this on the computer using iTunes: iTunes- How to set up an Apple ID within iTunes.
On the computer create a new user account for the person with the new iDevice. This will be the user account that person will always use. He/She will no longer use the other user account. This way that person will have a separate iTunes Library. Note that once done you cannot "share" apps under a single Apple ID. Each of you must purchase your own apps under your own Apple ID. When you decide to split up like this one of you will need to re-purchase the apps that they want to use.
Start by transferring the new device(s) to a new account along with all your data. Save any photo stream photos that you want to keep to your camera roll (unless they are already in the camera roll) by opening your Photos app, tap on Albums icon at the bottom. Now, tap on My Photo Stream album; tap Select; tap on the photos you want to select;, tap the share icon (box with upward facing arrow) in the lower left corner; then tap Save to Camera Roll.
If you are syncing notes with iCloud that you want to keep then you need to open each of your notes and email them to yourself. Later you can copy and paste the text into new notes created in your new account.
Tap on Settings > iCloud > Delete Account (only deletes it from this device, not from iCloud; the person keeping the current account will not be affected,) provide the password to turn off Find My Phone and choose Keep on My iDevice when prompted. Sign in with a different Apple ID to create your new account. Choose Merge to upload your data.
Once you are on separate accounts, you can each go to icloud.com and delete the other person's data from your account.
Note: The essence of the above was created by user, randers4. I
have made substantial changes to improve readability and syntax.

How can I listen to itunes and play a game at the same time on my ipad 4?

How can I listen to itunes and play a game at the same time on my ipad 4? This means I need to run 2 apps at the same time itunes and my game. The game has its own sound control so I can turn off its sound while i listen to itunes tracks. But I don't know how to set it up so the ipad does both.

Anytime you open an app that has a persistant sound stream - a movie, a podcast, some games - it will overide the music app's stream. nothiong you can do to change it.

I just bought an Apple TV and I'm trying to connect airplay but the icon does not appear! My iPhone and Apple TV are on the same wifi connection but the airplay button does not apper?

I just bought an Apple TV and I'm trying to connect airplay but the icon does not appear! My iPhone and Apple TV are on the same wifi connection but the airplay button does not apper? The same thing with my iPad mini

Try restarting all devices including portable iOS ones and your router.
Check Airplay is not disabled in AppleTVs settings.
AC

TS3280 How can i enable both paired bluetooth and ios keyboard input at the same time?

How can i enable both paired bluetooth and ios keyboard input at the same time?
This is needed for the app im working on. Need some user input via keypad as well as scanner input via a paired bluetooth scanner.

You probably should not be using a keyboard bluetooth profile for a scanner, I am not a developer for apple so do not know the location for you to find out the correct profile you should be using for an input device that is not a keyboard. Sorry,
I am sure if you navigate the apple developer site you will probaly finmd what you're looking for.
https://developer.apple.com

Iphone and iPad Both Wiped at the same Time

Similar Messages

Maybe you are looking for