IPhone and iTouch can't connect to iTunes after 10.1 update

My iphone (3G, running OS4) and ipod-touch can no longer connect to itunes after installing 10.1. The error message (for both) is: "Apple Mobile Device Service is not started." (Windows XP SP3)
Following the help file, I have stopped/started the service, no good. I have uninstalled/reinstalled itunes, no good. Can you help??

If no change after any of the previous troubleshooting steps included with this link, focus on third-party software conflicts.
http://www.apple.com/support/iphone/assistant/itunes/#section_7

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