IPhone and iTunes "invalid response received from device"

Hello,
I'm running a Windows 7 laptop, up to date on patches. I've been running and sync-ing my iPhone successfully for a while now, but it seems since I upgraded to the latest iTunes version (9.1.1), I'm getting the invalid response received error message. I've tried deleting USB ports in Device Manager, resetting the iPhone a couple of times, restarting the laptop a couple of times, uninstalling and reinstalling iTunes, swapping sync cables, and turning off my AV, and it still tells me "invalid response received from device"
Anyone have any ideas that I haven't tried? Thanks.

Did you try to remove and reinstall all itunes components, check this article:
http://support.apple.com/kb/HT1923
Did you try to log in as new user and try to restore?
http://support.apple.com/kb/TS1275

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