IPhone (and iTunes) not seeing music, podcast on iPhone.

All of a sudden, out of nowhere, and several days after updating to 3.0.1 and using my iPhone without any trouble it has stopped seeing that it has music, podcasts, videos and custom ringtones on it. However, it does recognize that it has that amount of drive space occupied by "Other" items (when viewed in iTunes.)
On the iPhone itself, in Settings > About, it also shows that the correct amount of space is used, but it shows 0 songs, podcasts, etc.
I've searched around online but haven't found any mention of others having this problem... Any idea what might have gone wrong and how to fix it?
Thanks!

Something went wrong with the sync process, which can occur if the sync process is interrupted.
The only way to resolve this is by restoring your iPhone with iTunes. Sync your iPhone with iTunes immediately before doing so to update your iPhone's backup and any data that is kept synchronized.

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