IPhone App - In-app purchase withdrew money but no-credit!

<br>I paid 4.99$ via in-app purchase to buy skype credit<br>The amount was already withdrawn from my apple ID credit<br>But my skype credit is still 0.00$<br><br>Please help; or just return my money back!

Same thing happened to me.purchased skype credit on my Iphone 5 (from my itunes account) it has been taken from itunes but not applied to my skype account. Where is it?I have tried claiming the credit from the option on my mobile but it just locks up the app. Please help!

Similar Messages

  • IPhone App - In-app purchase withdrew money but no...

    <br>I paid 4.99$ via in-app purchase to buy skype credit<br>The amount was already withdrawn from my apple ID credit<br>But my skype credit is still 0.00$<br><br>Please help; or just return my money back!

    This just happened to me too! Do I contact my cc co.?

  • HT5035 Why did iphone app purchase did not use store credit balance?

    I just downloaded a new app on my iphone but it asked for me to verify my billing info. I did so and then checked in iTunes and I still have a balance from a gift card. Why was the balance not used?

    Discussion of Apple policies and decisions is not permitted here.

  • HT201365 Hello, someone stole my sons IPhone today in his gym class. I have the find my iphone app on my phone BUT he is not a listed device. I went into his itunes account and downloaded the app under his account. Now I just need to figure out how to use

    Hello, someone stole my sons IPhone today in his gym class. I have the "find my iphone app" on my phone BUT he is not a listed device. I went into his itunes account and downloaded the "find my iphone app" app under his account. When I try to log into "find my iphone" under his name on my device I get an error msg involving icloud......he is MUCH better at this stuff then I am BUT he is in school and now I  need to figure out how to use the "find my iphone app". PLEASE HELP

    It doesn't matter whick account you use to download the app.
    You have to sign into the app (or iCloud.com from a web browser on your computer) with his Apple ID & password.
    Find My iPhone will only work if it was enabled in the iCloud settings on the device and it was powered on with a connection to the internet

  • Help i lost my iphone and i have the find my iphone app on my phone but cant seem to figure it out without my iPhone

    help i lost my iphone and i have the find my iphone app on my phone but cant seem to figure it out without my iPhone

    Did you have Find My iPhone enabled on your iPhone in its settings? If so, go to www.icloud.com and use your Apple iCloud ID to use the Find My iPhone app.

  • HT4009 I would like to make an in app purchase using my $20.00 credit that I have on I tunes. I am using my  i phone5. It does not give me the choice of using the credit that I have, only a credit card. How can I use the credit for the purchase??

    I would like to make an in app purchase using the $20.00 credit that I have on itunes. I am using my i phone5. It does not give me the option of using the credit that I already have, only of using a credit card. How can I use the credt that I already have instead of a credit card?

    Is Settings > General > Restrictions > In-App Purchases: ON (green)?
    Some In-App Purchases works only with credit card.

  • Good night,  I ended up making a purchase at Apple, but my credit card operator called me to confirm the values ​​and was told different values ​​than bought.  Purchases appeared as:  $ 159.70 (protocol 604627) $ 137.00 (protocol 604538) $ 105.39 (protoco

    good night,
    I ended up making a purchase at Apple, but my credit card operator called me to confirm the values ​​and was told different values ​​than bought.
    Purchases appeared as:
    $ 159.70 (protocol 604627)
    $ 137.00 (protocol 604538)
    $ 105.39 (protocol 604468)
    $ 0.01 (protocol 615633)
    Could you check what is happening? Because I had to cancel my card for security.
    Sincerely,

    np33td33 wrote:
    My purchases were:
    macBookPro
    office 2011
    iwork
    ilife
    and these purchases did not appear in the system credit card
    Call Apple at 1800MYAPPLE.  We just deal with MacBook Pro issues, and we have nothing to do with Apple.  Please read what others have posted.

  • Itunes says my in app purchases were refunded but i have not received any money for them. what do I do?

    On 4/3 3 54.95 purchases went through on my checking account. I had a 50 dollar I tunes card and tried to buy an item worth 50 dollars. but instead 54.95 was charged 3 times from my bank account on iTunes card. I talked to my bank and iTunes. ITunes said they would refund all of them. I check my apps purchases on my pc and all 3 of the charges say refunded but I have received no money. On top of that I did not receive anything I purchased. what should I do to get my money back?

    It can take a number of days before the refunds will show on your card - if they aren't there by the end of the week then try contacting iTunes Support again.

  • TS1424 iPhone in-app purchase not credited but charged.

    I was charged 3 times for an in-app purchase for Bejeweled Blitz and received an error 2 of the 3 times for the purchase from my iPhone, so I was not aware that I was charged 3 times until I checked my iTunes account today.  I was only credited from Bejewled Blitz with one charge of $1.99 for 270,000 coins.  I need $1.99 times 2 credited back from them or the points added (270,000 coins for $1.99).
    Thank you in advance,
    Rachel Moreland

    In the email receipt, click the Report a problem or
    Contact Apple Support
    https://getsupport.apple.com/GetproductgroupList.action

  • In app purchase fail, money gone but no purchase

    Hi, so I just done an in app purchase and was not given my purchase, but the credit from my iTunes was taken. Is there anyway I can fix this or get a receipt to send to the app creator in hopes of getting my purchase?

    I did that.  Clicking "report a problem" doesn't bring me to the screens shown on your link; it opens the Apple Support website.  That's how i got here to ask the question.

  • I lost my iPad mini while traveling recently.  Tried using Find My iPhone app to locate it, but it didn't show up...probably because not turned on.  I have the original receipt with article number and serial number.  Is there any way to locate it wit

    I lost my iPad mini while traveling recently.  I tried using the Find My iPhone App (which showed my iMac, my iPhones, my old iPad, and my macbook) but the mini didn't show up...probably because it was turned off or the battery ran down.
    I still have the original receipt from when I purchased it, showing the article number and the serial number.  Is there any way to locate it with that info?

    No, unless you had Find My iPad enabled on it then there isn't any way to try and locate it.
    Have you reported it to the police in case somebody hands it in ? You should also change your iTunes account password, your email account passwords, and any passwords that you'd stored on websites/emails/notes etc., and if it was a cellular model also contact your carrier.

  • HT1689 how do i report a wrong iphone app purchase

    Hi, I've accidently purchase one of the Iphone app few times, this is the first time. This app is called " Drag Racing" I download it and is free,
    however my 3 year old son was playing with it and I couldn't get it started and thought I have to purchase this points in order to play the race.
    And didn't know he accidently press on it couple times since the racing game didn't show up, and I ended up found out we were just purchasing the points.
    Is there any way you can remove the points and give me a refund? I would truly appreciated. I often buy apps for my son, and this is the first time I made a mistake. Hope you can give me a one time refund this time. Thanks!
    -Yume Lam

    We're not Apple here, Yumel.  We're users like you.  We cannot help you. 
    Open up the iTunes store on your computer's iTunes.  At the bottom of every page there's a link to support.  You can plead your case, but prepare to be disappointed.  All sales are final.

  • IPhone app purchase outside of selected territory

    I have an iPhone app that is only supposed to sell in the United States, but in the last week I have had two downloads from Tunisia. Has anybody seen this before and know why it is happening?

    Hi Marcsgreat,
    Welcome to the Apple Support Communities!
    I understand you would like to view your purchase history to see what the charges you are receiving every month are; I can understand that for sure! Please use the following article that explains how to view all of your purchases from iTunes on a computer.
    iTunes Store: See your purchase history and web order numbers
    http://support.apple.com/kb/ht2727
    Furthermore, if you are receiving monthly charges, these may be subscriptions. You can view / manage your subscriptions either from iTunes on a computer or from your iOS device itself. Please use the following article as a reference for managing subscriptions.
    iTunes Store: Purchasing and managing auto-renewing subscriptions
    http://support.apple.com/kb/ht4098
    Please feel free to let me know if you have any questions!
    Have a great day,
    -Joe

  • I made my own apple id because my family was getting my texts from other people. I want to add my device to my dads find my iphone app on his icloud but can't figure out how, without having to log in to his apple id on my phone. how do i add my device?

    I made my own Apple ID because when I was logged into my dad's my family was receiving my texts from other people. I want to add my device to my dad's "find my iphone" app but without signing into his Apple ID on my phone because that was causing them to get my texts. I was told by Apple I could add my device to his by signing into icloud.com but there is no option that I can find to add my device. And I don't want to log back in to his.. Any ideas???

    Also when I apply the safety copy it only imports the app the phones have had in common, so none of the apps that only the iPhone 4 had doesn't come in, only the ones I and the iPhone 4 has had in common. So you say the only way I can use the Apple ID to download on the old iPhone 4 is if I delete the apps that are in the phone and then download them again? How will that change the ID to download/update from. Won't it still have mine to update/download from?

  • In-app purchase is charged, but the goods didn't download.

    I bought the bundle in DJMAX RAY for$9.99, but the goods didn't show up and I click it again,it says in-app purchase is already paid, but it hasn't been downloaded.
    how to solve this problem

    http://support.apple.com/kb/HT1933

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