Iphone apple mobile device service error
Hello,
I recently restored my computer back to factory settings, however since I have done this I cannot get itunes to work with my iphone 3g (which in turn is currently not able to send text messages), i assume it needs some sort of update. Though i'm not sure yet cause i need to get past the problem of linking my iphone to my computer first.
When I plug the iphone in i get the message "this iphone cannot be used because the apple mobile device service is not started".
so far having read advice on the internet i have tried
- going into control panel-->administrative tools--->services and tried to start from there which brings up the message
"the apple mobile device service on local computer started then stopped. Some services stop automatically if they have no work to do, for example, the Performance logs and alert services"
- i have tried this http://support.apple.com/kb/HT1275
- i have tried uninstalling and then reinstalling itunes several times (probably about 6 times now).
- note, i have uninstalled/disabled all firewalls, virus checkers etc.
i am also now getting an error message that Bonjour won't install properly on the last few reinstallations, which i'm not really bothered about it at the moment, as i'm not sure it will cause me any problems.
last thing to note - first time i installed itunes after restoring my computer, it came to a screen and asked if i want to download 3 things. One was quicktime, another was safari and the 3rd i can't remember. I opted to download safari and quicktime but not the 3rd. However I have the feeling it was something to do with apple mobile device service, and by choosing not to download it is the source of all my problems with itunes.
Everytime i reinstall itunes i cannot get back to this screen, thus i have no safari. So if anyone knows how to get to that screen then please advise.
Sorry for long post but this is doing my head in, i have spent so much time on it. Seriously don't know what to do other than restore my computer back to factory settings.
See Here...
AMDS for Windows
http://support.apple.com/kb/TS1567
Similar Messages
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ITunes reports "Apple Mobile Device" service error
After much posting and messing around to find a solution to my service crash issues, I have some advice for others to share.
PROBLEM: If you launch "iTunes" and receive a message indicating that: This i<device> cannot be used because the Apple Mobile Device service is not started. The iPod/iPhone will not appear, nor will the system allow you to interact with the device.
CAUSE: There is usually another software installation that is "hooking" into the system and causing issues. These are usually in the form of proxy, firewall, anti-virus, and/or remote control programs.
SOLUTION: Use the "Computer Management" MMC (right-click "My Computer" and select "Manage") to track down the issue. Please do the following:
1) Check the "Services" section. You should see an entry called "Apple Mobile Device". This should be started with a startup value of "Automatic". If the status is "Stopped" (or at least indicates that it is not "Started"), then attempt to start the service. if nothing else, this will tell you if the required binary/executable is located in the correct directory for the service entry. If the service cannot start, or if the service reports that the file is missing, attempt to re-install the "Apple Mobile Device" MSI. Worse case, you may need to uninstall iTunes and re-install.
2) Try crashing the service again. The usual symptoms of this issue are that the service can be started, and will operate fine until iTunes is loaded, at which point the error message appears regarding the service (not being started). If you check the "services" section at this time, you will likely see that the previously running service is now stopped. Doing this will also create a new set of crash events in teh event log. Take note of the time when you "crash" the service and continue to the next step.
3) Check the "Event Viewer" section. locate the time of the service crash. The entries should be listed with a red "X" icon. now look at the event. This should tell you what the "Faulting module name" is. If you are using a proxy application or firewall, you may see something like "FPServiceProvider.dll" (Foxyproxy), "MPFP.dll" (McAfee Firewall), or even a generic entry like "ntdll.dll" (The Windows user environment). In every case (except "ntdll.dll") you swhould be able to search the web for the "DLL" or "EXE" name and work out what application is causing the issue. in the case of "ntdll.dll", you'll need to look for software that hooks into your system. Software like "DyKnow" remote control and other remote administration tools.
If you have installed a remote administration, remote control and/or security suite between a working iTunes and one that crashes, you may want to start with removing those as a test. Once I removed our faulty application (and it's hooks into the OS), iTunes funcationality was fully restored.
This is a "for your information" post. Hopefully it will save the trouble I had to go through to fix this problem.Thank you so much for this. This was the most helpful advice I could found and seems likely to be applicable to many other people. I had the problem of my iPhone suddenly not being recognized by iTunes and I couldn't figure out why. Although I didn't have exactly the same scenario as the OP, (no actual crash, just an error message from iTunes saying device could not be used because Apple Mobile Device Service was not started) I used the info above to localise the conflicting software (proxy software - doh!). After uninstalling that and rebooting everything is good again. Thanks once more.
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Apple Mobile Device Service error
I get the message that my iPhone cannot be used becuase the Apple Mobile Device Service is not started. I have followed the instructions to stop and restart the services as well as uninstall and reinstall iTunes. I still get the message. Please help me!
Help here...
http://support.apple.com/kb/ts1567
Try setting type to automatic. -
Apple Mobile Device Service has stopped working. Vista SP2, iTunes 10.5
Hi there. I've been having an issue syncing my iPhone to iTunes. Here's a description of the problem:
-With an up-to-date Apple Mobile Device Service, error windows constantly pop-up saying that it has stopped working. If I close the error window, another one pops up fifteen seconds later.
-If I plug my iPhone into my computer, it is not recognized in iTunes, because Apple Mobile Device Service is not running.
-This error does not occur on my desktop PC, so I have been able to sync my iPhone by loading all of my files onto a USB and transferring them onto it. However, I would much rather not.
Here are the steps that I have taken:
-Uninstalled and reinstalled iTunes 10.5 with firewall off
-Individually uninstalled and reinstalled the Apple Mobile Device Service with firewall off
-Stopped and Restarted the Apple Mobile Device Service in Administrative Tools -> Services
-Extensively searched the internet for solutions
-Replaced Apple Mobile Device Service for iTunes 10.5 with Apple Mobile Device Service for iTunes 10.1 (This worked PARTIALLY. The error windows have now stopped popping up altogether, but I cannot sync with iTunes because the Apple Mobile Device Service is out of date. It asks me to update it, I agree, and I get the Apple Mobile Device Service that spawns error windows and still does not allow me to sync my iPhone.)
I am running Windows Vista SP2, and iTunes 10.5. My Internet Security suite is AVG Internet Security 2011. My iPhone is running iOS 5.0.0. Here is a full report of the error:
Problem Event Name: APPCRASH
Application Name: AppleMobileDeviceService.exe
Application Version: 17.88.0.8
Application Timestamp: 4e66ceff
Fault Module Name: kernel32.dll
Fault Module Version: 6.0.6002.18449
Fault Module Timestamp: 4da47967
Exception Code: c06d007e
Exception Offset: 0003fc56
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 4105
Additional Information 1: 599e
Additional Information 2: 30e036b93244793a42096718411570bd
Additional Information 3: 7229
Additional Information 4: 80ac1a21efab121ee7fb685acd0c57bc
Any ideas would be greatly appreciated. Thanks!Just a shot in the dark, but have you downloaded any program from Megaupload, like MegaKey? If so then that is your problem. I had been having the exact same problem for the past 2 weeks. I couldn't figure out what it was and tried everything that you have.. Then was on a board and someone mentioned Megakey. Having tried everything else, I uninstalled the program and reinstalled the current ITunes and AMDS. My Ipad and Iphone connected with no problem.
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Just downloaded iTunes to new dell laptop, tried syncing my iPhone get an error message: "this iPhone cannot be used because the Apple Mobile Device service is not started". What is the issue, had this phone over a year??
I had this problem before. I like to disable extra services to speed up my computer and I disabled the Apple Mobile Device service and had to re-enable this.
You can do that by going Control Panel>Administrative Tools>Services. Once you have gone to the services window, look for Apple Mobile Device and right-click. Select "Properties". There should be some information about the service as well as the label "Startup Type" with a drop-down menu beside it. If it says "disabled", that is your problem; Change the selection to anything except disabled (Automatic is easier and ensures that you can sync as soon as itunes opens).
If this doesn't work, I would look into your anti-virus' settings. Good Luck! -
Erased all content on 3G but now won't sync with iTunes. Error states, "This iPhone cannot be used because the Apple Mobile Device service is not started." I don't want phone service on this old 3G. Just want to use it as an iTouch. Any suggestions?
Type "Apple Mobile Device service " into the search bar at the top of this page by "Support"
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I get an error message with I try to plug into itunes;
This iPhone cannot be used because the Apple Mobile Device service is not started.http://support.apple.com/kb/TS1567
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When I try to sync my iPhone, I get an error message that says "This iPhone cannot be used because the Apple Mobile Device Service is not started. There's no explanation of what to do to fix it.
Follow this article:
How to restart the Apple Mobile Device Service (AMDS) on Windows -
Error message:This IPHONE cannot be used because the Apple Mobile Device service is not started. It is a 3GS version 4.3.5 (8L1). I had upgraded my ITUNES and after two attempts to update to IOS 5 (it timed out each time), I am now getting the message above. everything seems to be working. I have rebooted both computer and IPHONE. I am have had for couple of years. Anyone have other tips or ideas?
There are instructions on this page for how to start it and how to set it to start automatically : http://support.apple.com/kb/TS1567
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Error 1067 when starting Apple Mobile Device service with Iphone 4S
Hi,
Excuse me for my bad english but I'm from Spain. I need your help.
When I start Itunes I get an error because Apple Mobile Device service is not started, and when I try to start It from windows services (it's fixed to start automatically but it does not starts on windows start up) I get an 1067 error. I don't have any mega* program installed, wich I've seen could be the cause of the error.
If I install Itunes 10.0 with it's Apple Mobile Device service this service starts with no problem but I can't use Itunes because I get an error when I start Itunes, any version of Itunes under 10.5 don't recognise my Iphone, and in 10.5 and newer versions I do get the famous 1067 error. I tried to reinstall several times/versions but I always get the same error in any version.
What can I do?
Thank you.With a 1067 I'd try the following document. (MegaUpload and MegaKey are the usual culprits, but I've seen other LSP conficts produce the 1067 too.)
Software de Apple en Windows: pueden producirse problemas de rendimiento y iTunes Store aparecer vacío -
I plug my I-Phone 3gs into iTunes on my laptop and this error comes up : :This iPhone cannot be used because the Apple Mobile Device service is not started". Its doing this on my phone and my wives, both 3gs's. Is there a setting in i-tunes somewhere? I just finally got I-tunes downloaded on my computer after a corrupt file problem
See http://support.apple.com/kb/TS1567.
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I was trying to back up/sync my iphone 3GS ut the error message says I can't because Apple Mobile Device Service isn't started. I don't know what thisis. Help.
See Here
AMDS for Mac
http://support.apple.com/kb/ht1747
AMDS for Windows
http://support.apple.com/kb/TS1567 -
Can anyone help with this error message? Not currently able to sync iPhone or update software because of the error message.
Thanks!
Leigh BandyHelp here > iPhone: How to restart the Apple Mobile Device Service (AMDS) on Windows
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I am trying to sync my iphone and im getting and error "apple mobile device service not started"
I am trying to syn my iphone and im getting an error "apple mobile device service is not started" what do i do?
See if this page helps you restart it, it also has instructions for setting it to start automatically : http://support.apple.com/kb/TS1567
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When pluging my iphone into my computer I get the following message in itunes "This Iphone can not be used because the apple mobile device service is not started. Does anyone know how to fix this.
I think I remember hearing that if you quit iTunes with your device still connected, then open iTunes up again, it should work.
EDIT: Here, this might help: http://support.apple.com/kb/ts1567
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