Iphone apps wont install or update - please help!

Hi. Hopefully someone can help me...
My iPhone 4s running iOS 6.1.3 wont let me install new apps or update existing apps. When i click on the button to buy a free or pay app the button changes to "install app". Then when i click on the install app button nothing happens ( no progress bar and no installation). After repeatedly clicking the install button the status changes to "install" as if it was installed...except it wasn't.
So far i've tried:
- logging out/in of iTunes account
- rebooting phone
- turning off / turning on phone
- resetting all settings
- deleting apps that required updating that wouldn't update
- deleting ibooks which had a pending download
Tried these multiple times without success in resolving the issue. Both wifi and 3G connection is fine.
Anyone gone through the same thing and have any suggestions? Help would be very much appreciated. Thanks
S

Hi, Use the Administrator account. Download the Uninstaller and SAVE it to your Desktop:
http://kb2.adobe.com/cps/141/tn_14157.html
Then download the Flash Player Installer for Firefox and SAVE it to your Desktop:
http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player.exe
Then downlad the Flash Player Installer for Internet Explorer and SAVE it to your Desktop:
http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player_ax.exe
Be sure to read over the Uninstaller instructions for system tray, and Make sure you use the Administrator Account.
When you have that done, Close ALL browsers. Run the Uninstaller and when finished, Reboot(restart) your computer.
When fully rebooted, Reboot again (to clear all old files out)
Then Run the Firefox Installer, then Run the IE Installer and when finished, Reboot Once.
Test both browsers here: http://www.adobe.com/software/flash/about/
Then Using IE, go to manage add ons (all add ons) and find Shockwave Flash Object and make sure it is Enabled.
Then Using FF, find the SWF vs 10.1.53.64 plug-in and make sure it is Enabled.
If you have any questions, just post.
Thanks,
eidnolb
Note: If you don't want Flash Player in IE, then ignore that link.
I would wait and Install Reader after a fix has been released.

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