Iphone ask for previous owner Apple ID

after I updated to ios 7.0.3 my Iphone 4s ask for previous owner apple id that was lost and can`t recover via email due the email was not active
pls help

Find My iPhone Activation Lock- Removing a device from a previous owner’s account
Only the former owner can remove the Find My Phone lock and erase the device. That can be done remotely. Without this the device is useless to you because it will be permanently locked.

Similar Messages

  • 2nd hand iPhone 5s. Prompting for previous owners apple ID on restore.

    Hello,
    I recently bought an iPhone 5S 2nd hand. I was told that the person selling it had recieved 2 for Christmas and so was selling one. I have since got the phone and noticed that although the previous owner had deleted messages, contacts etc he had evidently used it as his Apple ID was still logged in and call history, emails, photos and music was left on the device. I restored the iPhone so that I could wipe it and set it up for myself but on restore I am being asked for the previous owners Apple ID in order to proceed.
    I now believe the previous owner has probably sold his own iPhone and then probably plans to claim it was lost / stolen so that he can get a new one on insurance. I have contacted the seller and asked for a refund / his Apple ID details but he has not replied to me.
    Is there anything I can do about this?
    Thanks in advance for any help!
    Thom

    Ah this is really depressing. I think the seller falls into both the idiot / scammer camp. I think he plans to claim it lost on insurance and therefore get a new phone while keeping the money he mad on the sale. I don't think he realised that I wouldn't be able to use the phone and therefore this fuss would be kicked up.
    I've contacted the seller for a refund and said I'd have to contact the police if he didn't reply so hopefully he gets in touch so I don't have to go down this route but the fact I've yet to have a reply makes me think he is going to go quiet.
    Luckily the emails he left on the phone include a CV with his contact details / address on so I'll be able to at least give the police further details. I've made it clear to the seller that I have these details so hopefully he'll come through.
    Thanks for your help.

  • HT201263 how can i restart an iphone 5 without previous owner apple id?

    so i bought an iphone 5 from a person i dont know and have no contact with at all or getting a hold of. when i got it the iphone screen just said disabled iphone connect to itunes so i did that and now it should me until i put in my apple id but since the iphone was registered over the previous owner is there any way i can get past that?

    No. You bought a nice paper weight. Unless you can get ahold of the previous owner, then phone is worthless to you.

  • HT201365 hello sir i purchase second hand iphone4s now my iphone ask for activation with id and password i contact with previous owner and use that id and password but that also not work what i do ola help me

    hello sir i purchase second hand iphone4s now my iphone ask for activation with id and password i contact with previous owner and use that id and password but that also not work what i do ola help me i try all other method restore ' upgrade etc but none work plz say what i do if u find some solution tham msg me on [email protected]

    First, we're not Apple here (Apple does not participate in this forum).  We're only users like you.
    The previous owner has not given you the correct ID and password for you to use.
    If the iphone has iOS version 7, then read through the following...
    http://support.apple.com/kb/HT5818

  • I bought second hand iphone 5 and i try to activate but it ask previous owner apple id.

    i bought second hand iphone 5 and i try to activate but it ask previous owner apple id.

    You are experiencing Activation Lock.  If the previous owner will not remove the device from their account there is nothing you can do unless the place you purchased it from will give you a refund.
    Activation Lock: http://support.apple.com/kb/ht1766
    What if I purchase a device that is still linked to the previous owner's account?
    Contact the previous owner as soon as possible and ask them to erase the device and remove it from their account. For complete instructions, read how to remove a device from a previous owner's account.
    How do I check for Activation Lock before purchasing a used device?
    When purchasing an iPhone, iPad, or iPod touch from someone other than Apple or an authorized Apple reseller, it is up to you to ensure that the device has been erased and is no longer linked to the previous owner’s account.
    Follow each of these steps to make sure that you can use the device you purchase:
    Turn the device on and slide to unlock.If the passcode lock screen or the home screen appears, the device has not been erased. Ask the seller to completely erase the device by going to Settings > General > Reset > Erase All Content and Settings. Do not take ownership of any used iPhone, iPad, or iPod touch until it has been erased.
    Begin the device setup process.After choosing a language, choosing a country, and connecting to a network, the device will begin activation. If you are asked for the previous owner’s Apple ID and password, the device is still linked to their account. Hand the device back to the seller and ask them to enter their password. If the previous owner is not present, they can remove the device from their account by signing in to icloud.com/find. Do not take ownership of any used iPhone, iPad, or iPod touch until it has been removed from the previous owner’s account.
    You will know that a device is ready for you to use when you are asked to “Set up your iPhone", “Set up your iPad", or “Set up your iPod” during the device setup process.

  • Hello sir i purchase second hand iphone4s now my iphone ask for activation with id and password i contact with previous owner and use that id and password but that also not work what i do ola help me i try all other method restore ' upgrade

    hello sir i purchase second hand iphone4s now my iphone ask for activation with id and password i contact with previous owner and use that id and password but that also not work what i do ola help me i try all other method restore ' upgrade etc but none work plz say what i do if u find some solution tham msg me on
    iPhone 4S

    oenkz33 wrote:
    this does not help at all for the second owner, after making the first owner id with careless, sorry for my english ...
    Careless? Possible, but unlikely. Most likely the phone was stolen from the first owner. It would be a VERY careless iPhone owner who did not erase their personal information from a phone before selling it, and to do that it is necessary to disable Activation Lock. In most places in the world knowingly using stolen property is a crime, so the fact that the phone doesn't work may be the least of one's risks.

  • I just purchased a used ipad I am trying to set it up and it is asking for the previous owners apple ID is there a way to set this up with out this information?

    I just purchased a used ipad I am trying to set it up and it is asking for the previous owners apple ID is there a way to set this up with out this information?

    No, you will need to contact the previous owner, he/she is the only person that can remove it from their account : http://support.apple.com/kb/TS4515

  • HT201441 when i reset mi iphone 4 it ask me for old owner apple id how can take it

    when i reset mi iphone 4 it ask me for old owner apple id how can take it off

    when i reset mi iphone 4 it ask me for old owner apple id how can take it

  • Purchased phone but cannot activate it  because its asking for the previous owner apple account  information

    i purchased a iphone 4 which wants the previous owners apple account info.

    If you're able to contact the person who set the lock, send them this link and tell them to follow its instructions.
    If not, you can't activate the device but may be able to get it refunded. Apple won't remove the lock for anyone other than the original owner(assuming they're alive.)
    (123227)

  • Hello sir i purchased second hand iphone4s with ios 7 beta version after 2 month on 6 oct my iphone ask for a uers id that is unknown by me my new id and password also not work when i contavt with previous owner and use his id and password which he use on

    plz help me by mail me on   [email protected]

    the previos owner id and password also not work there what i do all do everything downdrade , upgrade but everytime ask for previous id and password...........i also erase find my phone from previous user id

  • I have the activation problem to. I deleted my iPad from my iCloud account but its still asking for the linked apple id, but there is no iPad linked to Find My iPhone so i wanted to ask what to do

    I have the activation problem to. I deleted my iPad from my Find My iPhone account but its still asking for the linked apple id, but there is no iPad linked to Find My iPhone so i wanted to ask what to do. I can't use the apple id Apple is asking for because my iPad is not linked anymore.

    Hi JL Kamsoerie,
    Try using the information in this article to help you troubleshoot this issue with the Activation Lock on your iPad:
    Find My iPhone Activation Lock: Removing a device from a previous owner’s account
    http://support.apple.com/kb/TS4515
    Thanks for being a part of the Apple Support Communities!
    Cheers,
    Braden

  • Activation screen and asks the previous owner's Apple ID and password

    Hello
    case 45548
    I have a problem with the activation of my iPhone 4S. I bought an iPhone in the store half a year ago used as a simple phone And then about a week ago I updated the IOS 7.0.4. After updating the iPhone has activation screen and asks the previous owner's Apple ID and password I do not know of any Apple ID or password, I had no contact with him. I can not use my iPhone for a week. I am so disappointed with this situation. Can you help me to disable this feature, please?
    Serial number of my mobile is DNQHW1XUDTD2 and IMEI is 013173000524538. I attach a photo box
    Дело 45548
    У меня есть проблема с активацией моих IPhone 4S. Я купил iPhone в магазине полгода назад использоваться как простой телефон, а затем около недели назад я обновил IOS 7.0.4. После обновления iPhone имеет экран активации и просит предыдущего владельца Apple ID и пароль, я не знаю любого идентификатора Apple, или пароль, у меня не было никаких контактов с ним. Я не могу использовать мой iPhone в течение недели. Я так разочарован с этой ситуацией. Вы можете мне помочь, чтобы отключить эту функцию, пожалуйста?
    Серийный номер моего мобильного телефона является DNQHW1XUDTD2 и IMEI является 013173000524538. Я придаю фото окно

    You're facing activation lock: http://support.apple.com/kb/TI174 and http://support.apple.com/kb/PH13695. You need to contact the previous owner and have them remove Find My iPhone using these steps: http://support.apple.com/kb/PH2702?viewlocale=en_US

  • Sold my wifi iPad and reset b4 selling but new owner can't log into apple keeps asking for old( mine) Apple id

    Sold my wifi iPad and reset b4 selling
    New owner can't sign into his Apple ID keeps asking for old (mine) Apple ID
    Thought would have erased with resetting iPad

    Hello, your iPad is 'Activation Locked' as a part of 'Find My iPad'.
    Log onto www.icloud.com, go to 'Find My iPhone'. Then select 'All Devices', your old iPad will probably show here, select 'Remove from Account'.
    If there is no option to 'Remove from Account' ask the current owner to switch iPad off for a while, and remove from account should show in 5 minutes or so.

  • Clean Install done but still showing updates required for previous owners apps needing apple id?

    Hi All,
    First time post and newbe to Macbooks so be gentle please... :-)
    I have bought a second hand macbook pro retina, the previous owner had removed all his data but not reformatted. I was having issues that some apps updates were showing that i couldn't update, as it kept asking for the previous owners ID. I thought the best thing to do was to reformat and start again to get a frsh machine...
    First issue after wiping the drive was that when i went to install the OS, it came up saying i didn't own a copy, as it was the provious owner who had installed the OS.... so after buying Mountain Lion under my account (still not sure if i needed to???) i was then able to install a new OS. Went through all the new user screens to set time and keyboard etc so i assumed i now had in effect a new machine.
    Again though, when i went to update the software, the previous users apps, that no longer appear on the machine, were showing as needing an update, and again were asking for the previous owners apple id to update????
    How do i get this sorted so i have a new machine without the history of a previous user, his apps and the required updates?
    I was also worried that after the fresh install i seem to have lost iPhoto, garage etc... i thought these came as standard, am i going to have to buy these also?
    Hope someone can help, desperate to get myself properly up and running and enjoying my new toy!
    Rob

    Selling Macs has become rather messy what with the different license requirements.....
    if the Mac had ML preinstalled, then the owner is allowed to make a one time transfer of the OS license; however, he needs to wipe the drive and use internet recovery to reinstall the system without using an Apple ID
    If, however, the Mac came with something other than ML (SL or Lion), then the seller needs to wipe the drive and reinstall the original system because any license obtained from MAS is NOT transferable.
    So, if it did come with ML originally and unless you wish to contact the seller, try internet recovery - pressing Command + Option + R while restarting ( a slightly different process than recovery) , wipe the drive in Disk Utility and download the OS. It should work - if not, I'd suggest a quick visit to the nearest Genius Bar and ask for help (reminding them that the license does allow a one time transfer).
    As for any other apps, you will need to purchase them (such as iLife, iWork, etc) - none of those licenses are transferable. If you encounter a problem doing so, you might want to address that issue at the Genius Bar as well; you do need to buy them again, but in some instances, someone testing that scenario was not able to, so just be aware that there might be a glitch.
    Edit: In order to do an internet recovery, you will also need to make sure that you are connected only via WiFi.

  • HT1349 Why does iPhone ask for apple password after rebooting?

    Why does iPhone ask for apple password after rebooting? It just started to do that recently. I've had iPhone5 for several months now and it just started to do that.
    Before I could reboot without having to type apple ID password to start using my phone.

    Could be part of Apple's new security procedures that were implemented this past week.

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