IPhone asked me for the APPLE ID and pass
Hello friends, I bought a week ago iPhone 5S IMEI 013884000163883 broken on eBay
a Nice woman named Kate Benjamine sold her grandmother's iPhone after she died
I replaced battery and screen and it powers on after restore on iTunes
At the end of restore the iPhone asked me for the APPLE ID and pass
I contacted the seller and she tried to give me all sorts of names and passwords of her grandmother
For two days she gave me a lot of emails and passwords
She really spent a lot of time to help me
Question family and what not
She tried to reset password on Apple's site
But she was missing data
Now she asks what else to do
And I'm with her
She told me she wanted to help
Even in the face of Apple's representative
Please help in
You can't do anything, it's up to the person that sold it to you. You might pass on the following advice to the nice lady...
Contact AppleCare (or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
I'm not exactly sure what procedures are in place for such events but Apple can assist in such cases, but it may take a while and you may need to provide a death certificate and a note from the executor that the iPad has been willed to yourself.
Similar Messages
-
hi, can anyone tell me, if i purchase a used iphone4, how will i be able to register it with my apple id? currently what ever i do it asks me for the apple id and password of the previous owner. Please help
you have to restore to ios 6 and then sign in with your own apple id,
any apps etc on the iphone now, will not be able to be backed up and used in the future as they are not linked to your apple ID. and if you plan on using the previous owners ID then you need there [*** which I assume you dont have.
simply just restore using itunes then setup as new with all your details and your done, you can go to the appstore and start getting your own apps -
i am trying to purchase an ipad mini from a friend but it is locked. It is asking for the apple ID and password. Can i use my apple ID and password to unlock it?
The previous user needs to do this, or the iPad can't be used. If the person selling it is not the previous user, the iPad may be stolen.
What to do before selling or giving away your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT5661
Cheers, Tom -
Hi.. I am reinstalling ios on macbook.
While doing process, it asks for the Apple id and password. I am providing the id/password but it displays the message that apple user id has not been used with apple store... what shall I do to make my id work. Please assistJust to clarify, iOS is the operating system for iOS based devices such as the iPod touch, iPhone, and iPad.
Your Mac runs on OS X.
As for your Apple ID, help here > Using an existing Apple ID with the iTunes Store, Mac App Store, and iBooks Store -
i reset my disabled ipad 2 and it is asking me for the apple id which first set it up but i forgot the password for that apple id and the password/recovery information for the recovery email address. What can i do?
Click here and use Apple's iForgot service, or contact their Account Security team, or if you're the device's original owner, take it and its purchase receipt to a physical Apple Store.
(124525) -
I bough a Mac Pro 2010 second hand and deleted all the files without backing up now is asking me for the Apple ID of the person who installed maverick,any ideas
If the Mac's firmware was updated, you can try this Internet Recovery:
Hold down Command + Option + R during restart or bootup; hold until you see a spinning globe (takes up to 10 minutes). Once in the Utilities window, use Disk utility to wipe the drive, then return to the window and choose to reinstall OS X. If that works, the OS will be installed without being tied to an Apple ID.
FWIW, if the firmware was updated, you will not be able to use the Snow leopard disk to install - I just did several tests and it does not work. You can, however, possibly install the SL onto an external drive and then clone it to the internal or (if you have a clone), boot from that and clone it back - I just tested that as well.
If the firmware was not updated, then you can use the SL install disk. -
I found and iPod touch 5th generation. I restored it now its asking me for the apple Id that had set up the iPod. Myoy quesyotion is ow can I skip that step.
JacobiJ, no email address/Apple ID is listed. It just says enter the Apple ID and password.
JacobiJ wrote:
Send them a email at the Apple ID email address and tell them you found their iPod. I'm sure they will be very greatful. -
I recently changed my email address for the Apple Id and it was accepted but now when the App store comes up it still shows my old email address and no password will work. iCloud and Facetime are fine. Don't know why it stays there or how to alter it.
1. Sign out of old ID
2. Sign in with new ID
Settings>AppStore>Apple ID -
I am trying to get minecraft for my iPod touch. When I put in my apple ID it says that I have to verify that I can buy it. I click ok I pulls up a site ask me for my apple ID and then I put in my security questions. After that it ask me some weird question like Who Is your favorite teacher and another question like what is your least favorite car model. I did not set those as my secure questions. So can u please help me
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions -
i put my new iPhone into iTunes for the first time, and chose to back it up to the iTunes i had on my iPod, but that made all my contacts on my sim card disappear, how can i get these contacts back?
Have a read here...
https://discussions.apple.com/message/18409815?ac_cid=ha
And See Here...
How to Use Multiple iDevices with One Computer -
I restored my ipad but i was unable to activate it because it is askimg me for the apple id and password eith which i originally set it up. I know the apple id although i do not remember ever using it but i cannot remember the password. I have tried everything from reserting my password to trying different passwords but it asks me for a custom question that i dont remember creating.
You need to use Apple's iForgot service or contact their Account Security team.
(123152) -
Why always asks to verify the Apple ID and can't install the app
Why always asks to verify the Apple ID and can't install the apps
Hello tgvgoffart,
Thank you for the details of the issue you are experiencing with verifying your Apple ID. I recommend resending the verification email using these steps:
You can also resend the email verification if the email address is not verified:
Sign in to My Apple ID to manage your account information.
Click Resend under Primary Email Address.
Verify your changes by following the link in the email you receive from Apple, then signing back in to your account.
Apple ID: Associating and verifying email addresses with your Apple ID
http://support.apple.com/kb/he68
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I purchased used macbook pro in online now i want to restore the laptop. i tried restoring it using OS X internet recovery but it is asking me for the apple id i provided my apple id. the prob is i need to provide registered id who purchased it earlier which i dont have pl help me.
pardhuandey wrote:
I purchased used macbook pro in online now i want to restore the laptop. i tried restoring it using OS X internet recovery but it is asking me for the apple id i provided my apple id. the prob is i need to provide registered id who purchased it earlier which i dont have pl help me.
You will need to sign up for your own Apple ID and then buy and download Lion by calling Apple and getting a redemption code.
Good Luck
Pete -
in the middle of my last update it stopped updating in the because of an unknown source, and now my screen on my iphone is frozen with the apple logo and a loading bar. Help??
Unknown "source"? Do you mean unknown "error" followed by a number?
http://support.apple.com/kb/TS3221
Follow the instructions in the article. When you connect your phone again, you may have to press both the home and sleep/wake buttons until the Apple logo reappears, then continue pressing the home button until iTunes detects the phone in recovery mode. -
ok i have been trying to download albums, songs, apps, etc. and my itunes keeps asking me for the security question and for the life of me i cant remember the answers. I dont know what the email is that receives the question reset. is there anything i can do to fix this or am i screwed?
If you have music that was purchased on different iTunes accounts than the one you use, then you must provide the password, otherwise the tunes are not considered yours. You can turn off iCloud and just use the usual USB sync method. But I wonder whether you'll have the same problem?
Maybe you are looking for
-
Two imacs--one older, one brand new--plus an external hard-drive
Hello, i was just thinking and was wondering if anybody could put their two cents in for me. I have an older imac (just over a year and a half--if one can call it 'old') and i have intentions of buying the new imac but i am waiting until Novemberish
-
SharePoint Server 2013 Search Box has disappeared
Hi guys, SharePoint Server 2013 Search Box has disappeared and not showing on any sites. Even when I try to go to Search centre site I get an error "sorry something went wrong... Web Parts Maintenance Page: If you have permission, you can use this pa
-
I am having trouble saving my music on my ipod to my itunes
I have music on my ipod and I am trying to save the music from my ipod to my itunes on my cpu then I want to sync my music from my cpu to my ipad2 but I am having trouble getting the music from my ipod saved to my itunes.
-
Will iMac bluetooth keyboard work with apple tv?
iMac is 4 months old before fusion drive came out thx
-
How can I do a continuous loop in a playlist?
I want to have a playlist loop and play again automatically, how do you set that up?