Iphone Audio issues

The speaker of my iphone randomly stopped working today. I was listening to music when it sputtered a bit and went silent. The only sounds that work is the actual phone. I can talk fine, but my ringtone wont play and i cant listen to anything without headphones. Ive restarted it a bunch of times, and tried plugging and unplugging a headphone jack.
Any suggestions?

If no change after inserting and removing the earbuds several times in a row, powering your iPhone off and on, and/or an iPhone reset, sounds like the switch mechanism is stuck that is supposed to switch from the earbuds to the external speaker after removing the earbuds.
If you live near an Apple store, you can make an appointment to have this checked and maybe fixed.

Similar Messages

Iphone audio issues ironed out yet?

Hi
Have the newer models had the audio issue sorted were by recording video with all the volume and playback levels up high records a high pitch sound into the audio track of the video? or the speaker produces a high pitch noise after sounds like lock unlock and sending sms sounds?
Only I have a recent model week 33 and this is doing the same is this a fix for 3.1 we are waiting for or is it luck of the draw that some don't come with it?

I don't have such issues with my week 23 3GS. I think only Apple could answer your question and unless it's a universal problem (apparently it is not), I doubt you'll get an answer -- and certainly not one in this user-to-user forum.
Phil

My Ipad 2 external speakers does not work and headphones has popping sound. This all occured at the same time as my Iphone and Ipod headphones only played mono (no, the "mono" option is not on). How can there be audio issue for all these devices?

My IPad 2 external speaker does not work and the original headphones have popping sound when used. This all occurred at the same time as my IPhone and IPod headphones only plays mono (and no, the "mono" option is not on) with the original headphones, as well as, other headphones tested. How can there be audio issue for all these devices at the same time?
As you may have noted from the list of Apple devices I own, I believed in the Apple and the products it was producing; but it is hard to believe from my experience and the other voices within the Apple Community that we are all experiencing the same hardware issues. Especially since I recently, I upgraded to an IPhone 4g (no, my faith in IPhone 5 series is very little) and is experiencing the same audio problem as described above. So now, I am off to the Apple store again to be told that it’s a hardware problem on new IPhone. Really? Apple, what happen to the pride in the product you were producing?

Everyone does things a little differently. I love to "jam " along with iTunes ( or old Lp's) . Always have. That's where/how I've learned to play .
I'm sure leonieDF is giving a proper way to jam along on a keyboard with an iTune. He blows my mind all the time with what he knows. Nuff respects to him !
What I do is make a GB project I call "Jam With". I'll make several new tracks that are blank. Just has a few instruments named in the blank tracks. You can change those per song ...
Because I'm not concerned about changing the pitch / key.... of the iTune or the tempo ... I can simply play along with it.
Peace,
P. Dreadie

My iPhone 5 is suddenly having audio issues through the headphone jack.

So this is a strange situation, and I'll try to explain in depth so that someone might be able to suggest a solution. As reference, I have an iPhone 5 that I purchased in late-February. I've had every other model of iPhone except for the first iPhone, so I am pretty familiar with the device. I used to be on AT&T, and switched to Verizon when I upgraded to the iPhone 5.
Two days ago, I was on a six hour road-trip, and I'd been playing my music like normal through my car's auxillary cable. After stopping for lunch, I went to plug my music again, but once the music started to play, I realized that only the drums were playing at normal levels while the vocals were very, very soft. I switched through a few different songs, and realized that all the songs were being played at different levels; sometimes the backup vocals were normal levels while the instrumentation and lead vocals were quiet, or vice versa. I decided to plug my iPhone in to charge, and when I did this, the audio levels were all normal. However, the iPhone was NOT charging. I removed the charger, and the audio went back to being weak and distorted. I went back and forth at this for a bit, trying to figure out what was going on.
Since then and after some testing, I realize that my iPhone will now only charge anywhere EXCEPT in the car charger (I simply use my USB cable that came with my iPhone and plug it into the power adapter I have in the car). This morning, I tested the audio in my home speaker system, and I had the same audio issues. Only half the song's tracks would be at normal audio levels, while the other half would be at a very quiet, almost nonexistent level. I tried plugging my charger into the phone to see if that'd make a difference, but instead of the audio going back to normal like it does in the car, the music stopped and there was just crackling and very noisy distortion sounds.
I'm super confused and not sure what to do. This has never happened to me with any of my iPhones. I am updating my software right now, and am hoping that that may help somehow. Otherwise, I'm at a loss. Any suggestions as to what I should do would be greatly appreciated!

Do the new iMacs have digital audio out through the headphone jack?
Yes.
http://support.apple.com/kb/SP576

IPhone 5 audio issues when paired with surround sound via Bluetooth.

iPhone 5 has developed audio issues since ios7 updates when its connected to surround sound system via Bluetooth. Audio jumps and skips in erratic and unpredictable manner on music app and worse on third party apps such as YouTube . Have restored phone from factory settings etc. Have also checked surround sound for fault with Bluetooth; iPhone 4 ios7 works fine, android works fine but newest iPod touch with ios7 appears to have developed same issue as iPhone 5 since ios7 updates. Advise people to check for this issue on their Bluetooth devices and any advice would be appreciated on this issue :)

Hey there Vxas,
It sounds like you are gettings some very unexpected behaviour from the iPhone to your bluetooth surround sound system. I would try the troubleshooting recommended in this article:
iOS: How to troubleshoot Bluetooth connections
http://support.apple.com/kb/TS4562
Check that you are in range of the Bluetooth device with which you are trying to pair your iPhone, iPad, or iPod touch. Most Bluetooth devices have a range of approximately 30 feet.
On your iOS device, tap Settings > Bluetooth and find your device in the list. If your device says Not Connected, tap the name of your device to attempt to connect it.
Tap Settings > Bluetooth and turn Bluetooth off and then on again.
Make sure that your Bluetooth accessory is turned on and fully charged or connected to power.
Restart your iOS device.
Tap Settings > Bluetooth and locate the Bluetooth accessory you are currently connected to or attempting to connect to. Then tap and Forget this Device. Try to pair your Bluetooth accessory again.
Note: You may need to re-enter your Bluetooth accessory PIN if your accessory requires one. Some common PINs are 0000, 1111, and 1234.
Restart your Bluetooth accessory by turning it off and then on again1.
Update your device to the latest version of software. See how to update your iPhone, iPad, or iPod touch.
If your Bluetooth accessory has upgradeable firmware, check to see that you have the latest version1, 2.
Thank you for using Apple Support Communities.
Take care,
Sterling

IPhone 5 audio issues on calls with a headset

My new iPhone 5 has audio issues when I am calls with my wired apple headset. The caller cuts out like it having low reception. The ends of words and phrases are dropped as well as soft spoken words. Music works great through the headphones. Calls sound great on the handset just not on headset. Tried different headset. Still not working.
Any solutions?
Tim

The (same) problem exists when using the original Apple headset, which belongs to iPhone 4S, as well as using the Sennheiser MM30i. The new EarPods are the only ones that seem to work properly.
In addition to that, both headsets work perfectly well, when connected to iPhone 4S.
Eventually, both iPhone 5 itself and SIM card have been exchanged by the provider. Unfortunately the problem still exists.

Pioneer FH-8000BT Car Radio & iPhone OS 3.1/3.1.2 Bluetooth Audio Issue

I have a Pioneer FH-8000BT Car Deck that has Bluetooth (http://bit.ly/4c7ofq).
I have an iPhone 3GS 32GB unit that came with iPhone OS 3.0 on it with Firmware 04.26.08.
I upgraded to iPhone OS 3.01 when it came out and all was fine (the baseband was unchanged)
I upgraded to iPhone OS 3.1 while keeping Baseband at 04.26.08 using methods that shouldn't be discussed, and while the upgrade went perfectly fine, my audio between the deck and the phone now gets garbled for both me and the person on the other end. The audio compression issue occurs every 30 seconds - 2 minutes and lasts for about 5 -15 seconds and repeats itself during the call. Kind of annoying right? You bet! I have to put the phone on speakerphone to talk to someone. I won’t be able to do that much longer because as of October 26th that will be against the law here in Ontario. All devices in the car must be hands free.
Recently, I upgraded to iPhone OS 3.1.2 and upgraded the Firmware to 05.11.07 to see if it would make a difference and it made no difference - I still had BT compression issues.
I have tried with another iPhone (a 3G model) running 3.0 -> No problems with BT audio compression there...
I've even swapped out the deck with another one - but I have yet to attempt a 3.1 or higher OS.
Pioneer told me that they were hearing reports about this deck with the iPhone, but they never heard about the technical details I gave them. No word about a firmware upgrade, or a fix for this from them.
I've had my phone swapped out at the Apple Store here in Toronto, and I had OS 3.0 on it which I don't think I'll be upgrading at this point because of the audio issues. So, I am stuck at OS 3.0. Unfortunately some Apps I use are now becoming a minimum requirement of OS 3.1 - par for the course I guess?
I'm very curious what changed in OS 3.1 since 3.0/3.0.1 for the bluetooth...
Does anyone know?
Just wondering if anyone else out there has this deck and has a problem?

You can get the Bluetooth Audio streaming working? I can't get that to sync up properly. sigh ...
I called Apple and they documented everything for me ... Case # 140385552
If you can do a test call for me that would be amazing! Just keep talking ... you should be able to hear the audio compression problem (and so should the person you're talking to) ...
Glad to hear there's someone out there who has the same deck as I do.
Also find out if your callers hear your alternator whine when you drive ---
I get that problem too but that's wiring / deck related. A ferrite core should solve it but I can't be bothered at the moment.
You using the usb cable at all or using bluetooth to stream?
I'm using the USB cable. I can get the audio to pause and play using USB cable.
Again, I'm unsuccessful with the BT Audio Streaming part.
Message was edited by: Cory Megitt

HT4946 audio issue with iphone 4 with video recording

audio issue with iphone 4 with video recording

http://www.iphonebackupextractor.com/
Basic troubleshooting steps.
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IMovie for iphone 4 audio issues

I'm noticing 2 serious audio issues:
1) after adding some music from my song library to a clip of my wife talking, I can barely hear her. iMovie is supposed to reduce the volume of the song. Well, it doesn't look like it's doing it properly--the volume of the music is WAY too loud.
2) when I add a 2nd clip of her talking, the audio on this clip disappears entirely. All I hear is the song. Even after removing the song from the timeline, the audio of the clip is still missing. I can't believe the imovie team never noticed this bug.

pixelpaulart wrote:
2) when I add a 2nd clip of her talking, the audio on this clip disappears entirely. All I hear is the song. Even after removing the song from the timeline, the audio of the clip is still missing. I can't believe the imovie team never noticed this bug.
I believe when you add a Video clip to a Project that contains a Music track, the Audio for the Video track is muted. Simply enable it via the "Clips Settings".
Try this:
Double tap the Video Clip to bring up the "Clips Settings" window.
Tap the ON / OFF toggle to turn the Audio ON for your video track.

Bootcamp 3.1 and imac windows 7 64bit update not installing. Audio issues!

After many days of work getting the windows 7 working in bootcamp in my imac 27 (still with audio issues) I eagerly awaited the bootcamp update and imac updates.
Neither will install.
Then I find that according to tech support as of now I have to reinstall Windows 7 again for the updates to work!
It took me 5 full 8 hours days to get all my scientific programs installed and working, now I find I can't even simply update the drivers I need. I don't want to reinstall.
My only issues are audio.
Here they are:
1) The headset jack works fine on the Mac side, but in Windows 7, it causes the i7 intel CPU to go crazy. There is no CPU spike on the mac side.
2) The headset jack in the imac is a trrs jack. The same as in the iphone, a tri-band jack that has three bands, two audio out channels and one mic in channel. A trrs headset works fine on the mac side with using the headset mic (as in iphone) rather than the built in mic. (this provides much better quality for sound recording). I don't want to use a usb mike.
In Windows 7 the mic part of the trrs headset does not work.
3) In Windows 7 when going into audio devices recording, no audio mixer shows up, so when I do video or audio screen capture the only way to capture the sound is through the speakers and then back through the imac built in mic, rather than directly through the unit. (terrible sound quality) On the mac side the mixer element works fine.
Now I find from other imac users that even the new updates for the imac on windows 7 don't address and fix the audio issues. I am sure not going to go through 5 more days work only to find the audio issues still don't work.
I need these audio aspects to work properly though!
I have tried to get drivers for the cirrus logic audio card, but guess what there are none available and cirrus logic doesn't even recognize the board or offer drivers.
I have many windows programs I must have for my scientific research!I bought the top of the line Imac with all the bells and whistles because Apple promised that the machine could run Windows 7 in bootcamp natively!
It doesn't. This has been a nightmare of problems.
Is Apple going to step up to the plate and make good on their promises?
Does any one have a fix for any of the audio issues, or know how to install the new drivers without a complete reinstall of Windows?
Installing a few sound drivers and software should not require a complete reinstall. Getting the proper drivers for the headset jack audio in and audio out jack should be the most basic of fixes. Making the audio mixer work should be elementary.
If you are an Apple tech person or an Apple user that can help on these issues, please do!
Thanks, Dr. Duke
An American profesor in Europe.
PS I will post this under Imac windows 7 updates without a reinstall and under
imac Sound issues.

On another thread a few people have responded saying that their imac has the same situation, the cpu is going crazy and the imac gets hot with headphones or speakers plugged in. But this doesn't happen in the mac side.
If you have an late 2009 imac and don't have these audio issues, let us hear from you. If you don't, lay out the problem here.
Here is my last two cents in to the inquiry.
Not only does the cpu run crazy but the imac 27 gets very, very hot. Since I unplugged the headphones, it runs much, much cooler.
Certainly, some Mac engineers should take care of this problem, it seems it is universal on all the imac 27's and from what I gather, the smaller screened cousins too.
Also, we certainly want a stereo mix option for audio in or out, or what is called "what you hear" or wave out. Imac is supposed to be much geared to multimedia apps.
Finally, the mic jack part of the trrs set up MUST be fixed! A lot of manufacturers are going to headset combo jacks as they call them, mic in and stereo out on the same tribanded plug. But, the old single jack for mic in and single jack for stereo out are two tiny parts of the hardware and super inexpensive for the manufacturer. Why in the **** to go to the "advanced" triplug if the **** thing doesn't work.
Mac has a great reputation. I hope they remedy these problems right away.
Anyone whose imac 27 or 24 whose headset plug is working correctly. Let us know! I don't think anyone's is, but I think that few people understand that their cpu is running so much faster with the plug in, plus few even understand the combo jack and the triband, or trrs audio jack! Out of 4 audio technicians I talked to, not one of them knew what a trrs jack was or that you even have a mic in jack as part of the headset jack!
When I told one senior that it worked on the Mac side, he didn't believe for a while, thought my sound might be recorded from the onboard mic, but I proved it to him by tapping iaudibly on my iphone mic headset and and it showing up in garage band clearly and listening to big difference in audio.
As for a usb audio adapter, I am in a neon light environment and find that those adapters are more sensitive to electrical interference. Besides I want to use the headset jack as it was meant to be used!
Thats it.
Again, if anyone using an imac 27 and windows 7 64 or 32 doesnt have these problems, let us know! We are all anxious for a fix!
Best to all!

Faint Outline - iPhone 6, Issue ?

I have noticed the last 2/3 days that there is now a faint outline / shadow left in my phone when on a black screen / making calls.
Is this an known issue and is it something i can sort or is it a case i need to head to Apple ?
I have taken a screen shot of it on my phone

Hello nachaudry,
After reviewing your post, I have located an article that can help with audio issues. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker
Follow these steps and test the sound after each one.
Go to Settings > Sounds and drag the Ringer And Alerts slider to turn the volume up.
If you can hear sound from the speaker, then the speaker works. Continue with these steps to find the setting or switch that's affecting the sound. If you can't hear sound from the speaker, contact Apple Support.
Make sure the Ring/Silent switch is set to ring. If you can see orange, it's set to silent.
Restart your device.
Open an app that has music or sound effects. Adjust the volume with the volume buttons or the slider in Control Center.
Go to Settings > Bluetooth and turn off Bluetooth.
If there's still no sound, connect a headset. If you can hear sound through the headset, remove it and clear any dust or debris from the headset jack of your device.
If the device is in a case, make sure that the case doesn't block the speaker.
Use a brush to gently clear any debris from the speaker and Lightning connector (or 30-pin dock connector). The brush should be clean and dry and have soft bristles.
Update your device to the latest version of iOS.
If you followed these steps and still hear no sound or distorted sound, contact Apple Support.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

Outgoing call audio issue

I bought an iPhone 4s in India two days back. I am facing a strange problem when I make audio calls. Very often (not all the time) I do not hear any audio after making an outgoing call though the call go thru' and timer starts clicking. When I checked with the people whom I called, they said that they got the call but did not hear anything at their end. The workaround that I figured out is to press SPEAKER button twice (activate and deactivate) when I encouter this problem. It seems to be working as of now. Not sure if this is a hardware problem or a software problem or if I am missing anything with settings. Can someone help me?
Thanks !!!

Hi raj1434,
Thanks for visiting Apple Support Communities.
If you are not hearing callers, or being heard on calls, use these steps to guide your troubleshooting:
iPhone: Microphone issues
http://support.apple.com/kb/ts5183
Make sure nothing is plugged in to the jack connector.
Make sure nothing is blocking any of the microphones (see the pictures below to locate the microphones on your device)
Make sure none of the microphones is obstructed by dirt or debris.
Turn the iPhone off and then on.
Make sure that the latest version of iOS is installed.
iPhone: Receiver and call audio quality issues
http://support.apple.com/kb/ts5196
Increase the volume during the call.
Make sure nothing is blocking the receiver. If you're using a protective case or display film, remove it and try again.
Make sure nothing is plugged into the headphone jack or the dock connector.
Check the receiver opening to see if it is clogged with debris. If necessary, clean it with a clean, small, dry, soft-bristled brush.
Try another location with better signal. If the audio issue happens only when on a call, it could be due to the location.
If the iPhone is paired with a Bluetooth headset or a car kit, try turning off Bluetooth on your device. Learn more about troubleshooting Bluetooth connections.
If none of the steps above correct the behavior, back up your iPhone and restore the iOS software to factory settings:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/HT1766
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
Best,
Jeremy

Iphone 5 issues after IOS 8.2 update: my husband's phone and my phone get the same phone calls ONLY when we are home. Any suggestions on where to look to fix this?

Iphone 5 issues after IOS 8.2 update: all the iphones in the house receive the same phone calls ONLY while we are at home. Any ideas on how to fix this?

That is a new "feature" described in Connect your iPhone, iPad, and iPod touch using Continuity
You can turn it off by going to Settings > FaceTime and changing "iPhone Cellular Calls" to off

SoftPhone over VPN audio issue

Having a "one-way" audio issue when IPC connects over VPN to any Main Office IP Phones (7960). Remote IPC (softphone) shows "0 Received" Packets, but the IP Phone shows them as being sent.
This does NOT happen if IPC contacts another IPC on a PC at Main Site, or any kind of phone at the other branch offices.
Have looked at all of the audio settings on the VPN IPC unit, they are correct.
Any ideas?

Try to sniff the Ethernet traffic during call setup at the CallManager. When Callmanager sends Call Control messages to remote party, it could send wrong IP address or UDP port as an RTP parameters.
Another components could block the traffic are firewalls. How do you have your VPN tunnel built? Do you use Cisco VPN Client? What terminates your VPN traffic at the central location? PIX, VPN3000 or Router? Traffic may go one way without a change, and some protocol FixUp may be triggered for this traffic on the way back. If you have access to firewall logs, check if you have any traffic dropped.
Good luck,
Mike
http://www.headsetadapter.com

Logic 9.1.8 & Mainstage 2 - crashing frequently/audio issues

I have just uprgraded to this set up (though using the same sound card as I did on my Mac Book with Logic 8 & Snow Leopard prevously) - in order to avoid overloading which was happening on my previousl set up.. only to find that this new system seems very buggy - crashes frequently on Logic (Sudden Motion Sensor error - have disabled that now) and Main Stage freezes. Then a wierd echoey sound can happen - whereby any audio is echoed back from DAW, in Logic AND Mainstage.
I have down loaded two plug-ins/VST's since starting to use this new set up - an XILS Lab L.E. verision and a Crystal synth. I've downloaded the up to date Duet drivers from Apogee. (I have an Duet 1.5 that I used with my old set).
Have looked at the Console system log to try and understand what might be happening - it is FULL of text on occasions when Logic crashes - I am not tech savvy enough to unpick it though.
If anyone has any suggestions to help I would be grateful, thanks.
I do wonder if it is a Core audio issue though - given the echoiing that seems to occur...

I have just uprgraded to this set up (though using the same sound card as I did on my Mac Book with Logic 8 & Snow Leopard prevously) - in order to avoid overloading which was happening on my previousl set up.. only to find that this new system seems very buggy - crashes frequently on Logic (Sudden Motion Sensor error - have disabled that now) and Main Stage freezes. Then a wierd echoey sound can happen - whereby any audio is echoed back from DAW, in Logic AND Mainstage.
I have down loaded two plug-ins/VST's since starting to use this new set up - an XILS Lab L.E. verision and a Crystal synth. I've downloaded the up to date Duet drivers from Apogee. (I have an Duet 1.5 that I used with my old set).
Have looked at the Console system log to try and understand what might be happening - it is FULL of text on occasions when Logic crashes - I am not tech savvy enough to unpick it though.
If anyone has any suggestions to help I would be grateful, thanks.
I do wonder if it is a Core audio issue though - given the echoiing that seems to occur...

Iphone Audio issues

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